免责声明：本示例报告中的所有商品品牌名（如 TrailHaven、PetDen、PetVoyage、PetFresh 等）均为虚构品牌，如有雷同纯属巧合。正式报告会原样保留并显示你的真实品牌名，不受此影响。
改编自真实生产任务的分析报告：真实 ASIN 已替换为 DEMO-A 等占位标识，零售商名称已泛化；其余数值、结构与文案均为真实分析输出。正式报告会原样显示你的真实 ASIN，并与下方使用同一组件渲染。
PetDen Single Door Dog Crate for Medium Breeds, 30 Inch, 21-40 lbs
产品诊断报告1 款商品 · 500 条评论
数据口径：基于 500 条评论 · 星级占比锚定商品页真实评分
送样口径：AI 深度分析基于 497 条代表性评论（分层精选，非全量）。本次实收 500 条；如需核对送样完整性和池外评论，可下载页面下方的「全量打标 (CSV)」——池外评论会标注「未送样」。
结论旁的「C1 主题名」徽章可点击展开佐证——查看该主题的评论规模、星级构成与逐字摘录。摘录均为送样池内评论的原文，非模型转述。
主商品 30 英寸单门 PetDen 在商品页累计约 11.2 万条评分、4.7 星、正面率约 93%，口碑优异；但本次收集样本仅 17.8% 来自主 ASIN，其余声音来自同族其它尺寸条目，36"/42"/48" 等大尺寸段在抗咬逃脱、托盘破损与到货完整性上差评集中（这些尺寸条目自身平均星级仅 2.6~3.4），因此问题更多落在特定尺寸变体与物流环节，而非主商品本身。
情感分析
整体情感结构及其背后的优点与缺点。
优点
笼体结实、做工扎实、性价比突出，大量用户评价为同价位最值得买的笼子
200 次提及
“Very sturdy, well made cage at an excellent price.”
5★ · September 4, 2026
开箱即用、几秒展开，折叠收纳方便，适合旅行与车载携带
30 次提及
“I expected it to take a lot longer to put together, but it all snapped together in 90 seconds”
5★ · August 6, 2026
自带隔板便于幼犬笼训，可随犬只长大扩展空间，小尺寸（18"/22"/24"）用户认可度高
8 次提及
“Very sturdy, well made cage at an excellent price.”
5★ · September 4, 2026
缺点
犬只可咬弯线材、顶开门闩自行逃脱，强犬/焦虑犬与大尺寸变体（36"/42"/48"）尤为集中
130 次提及
“This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the”
2★ · September 9, 2026
塑料托盘到货即裂、材质脆，裂后无法兜住排泄物，成为退货主因
55 次提及
“the tray completely broken unusable dangerous has to be thrown in the trash”
1★ · May 11, 2026
实物尺寸偏小、与页面的体重/尺码指引不符，用户按指引购买后装不下犬只
55 次提及
“This crate is too small for a 25-pound puppy, though the guide says it is for dogs up to 40 pounds.”
1★ · May 18, 2026
锋利边缘与接缝割伤、夹伤宠物和主人（脚趾、下巴、手指均被提及）
55 次提及
“Sharp edges, I can’t believe that they sell this for our pets and is NOT safe”
1★ · April 8, 2026
运输导致笼体弯曲变形，到货即损、门与卡扣对不齐，箱体完好内部仍变形
50 次提及
“This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal”
1★ · August 15, 2025
门闩锁不牢，幼犬或小型犬也能自己开门，锁舌只有单点固定
40 次提及
“Door doesn’t latch and around the cage latches front and side has rust”
1★ · September 2, 2026
收到二手/脏污/带前主宠物毛发与塑料异味的“新”笼子，部分来自二手库存
40 次提及
“the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray.”
1★ · January 16, 2026
组装困难、钩扣卡死或出厂错装，18" 与 54" 等极端尺寸最突出，单人难以完成
35 次提及
“DON'T BUY this crate unless you have two big muscular men to put it together for you.”
1★ · September 26, 2025
到货缺件（隔板、托盘、提手）或提手易脱落，影响正常使用与搬运
35 次提及
“Package was delivered with missing parts. Crate is fine if you have all the pieces.”
2★ · December 24, 2025
使用数月即生锈、焊点断裂导致门框散架，耐用性不如老款
30 次提及
“My dog has used this for a month and already it's rusting. Do not buy!!”
1★ · August 23, 2026
客服联系不上、换货承诺无下文、配送延迟或发错货，售后体验差
33 次提及
“also not very happy with the customer service from the manufacturer. They were short with me.”
1★ · May 11, 2026
隔板难装或形同虚设，玩具骨头会滑到隔板下，影响笼训使用
20 次提及
“The divider is mediocre as my pup’s soothing bones or toys will slide under which results in scratching and barking”
4★ · September 5, 2026
托盘抽拉困难、固定方式不便，清洁时易撒漏
10 次提及
“When you try to pull it out, it gets all over everything!!”
1★ · January 14, 2026
需求洞察
按严重程度与优先级排序的用户痛点与核心诉求。
- 中
关键结构强度不足：犬只咬弯线材或顶开门闩即可脱困，笼子起不到安全约束作用，大尺寸变体问题更重
130 次提及
“This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the”
2★ · September 9, 2026
- 中
塑料托盘到货即裂，裂纹使其彻底丧失防漏功能，用户被迫整笼退货或额外购买托盘
55 次提及
“the tray completely broken unusable dangerous has to be thrown in the trash”
1★ · May 11, 2026
- 低
尺寸指引与体重建议不准，用户按页面信息买错尺寸，幼犬稍长即装不下，产生退货
55 次提及
- 中
锋利毛刺与缝隙存在割伤、夹伤风险，宠物脚趾/下巴和主人手指均被提及，安全事故感强
55 次提及
“Sharp edges, I can’t believe that they sell this for our pets and is NOT safe”
1★ · April 8, 2026
- 中
运输包装强度不足，到货笼体已弯曲变形，门与卡扣无法对齐，用户需自行掰直才能用
50 次提及
“This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal”
1★ · August 15, 2025
- 低
门闩单点锁定、锁舌短，狗从内侧一推即开，无法安心留犬独处
40 次提及
- 中
以全新价买到二手、脏污或带塑料异味/黑残留的笼子，卫生与信任感受损
40 次提及
“the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray.”
1★ · January 16, 2026
- 高
组装卡死或出厂错装，极端尺寸单人无法完成，用户被卡在“装不上也退不掉”的处境
35 次提及
“DON'T BUY this crate unless you have two big muscular men to put it together for you.”
1★ · September 26, 2025
“Can’t even assemble it because the hook is stuck”
1★ · May 15, 2026
- 中
到货缺件与提手脱落，导致托盘、隔板无法固定或笼子无法搬动
35 次提及
“Package was delivered with missing parts. Crate is fine if you have all the pieces.”
2★ · December 24, 2025
- 高
使用几个月即生锈、焊点断裂导致门框散架，耐用性下滑让老用户转向其它品牌
30 次提及
“My dog has used this for a month and already it's rusting. Do not buy!!”
1★ · August 23, 2026
“It has started to rust where she has chewed. Along with other spots she has not chewed is rusting really bad.”
2★ · January 9, 2024
- 高
出问题后联系不上厂家、换货无下文、物流延迟或发错货，退换成本高
33 次提及
“also not very happy with the customer service from the manufacturer. They were short with me.”
1★ · May 11, 2026
“I tried to get a hold of the company and the message won’t go through even with all the accurate information .”
2★ · July 26, 2026
- 低
隔板安装困难或功能失效，笼训时无法有效限制幼犬活动空间
20 次提及
- 高
托盘固定方式不便抽拉，清洁时排泄物易撒漏
10 次提及
“When you try to pull it out, it gets all over everything!!”
1★ · January 14, 2026
“Dog can get the pan out of the bottom very easy.”
2★ · July 10, 2026
品类定位
单品报告无竞品样本：以下判定以同类产品的一般市场预期为基准，证据均来自本品评论。
| ASIN | 评论数 | 平均星级 | 正面 | 中性 | 负面 | 评分分布 |
|---|---|---|---|---|---|---|
| DEMO-A主 | 89 | 4.7 | 93.0% | 4.0% | 3.0% | 5★ 932094★ 112303★ 44922★ 11231★ 2246 |
| DEMO-B同页混入 | 75 | 2.8 | 26.7% | 25.3% | 48.0% | 5★ 154★ 53★ 192★ 191★ 17 |
| DEMO-C同页混入 | 70 | 3.4 | 58.6% | 11.4% | 30.0% | 5★ 234★ 183★ 82★ 81★ 13 |
| DEMO-D同页混入 | 68 | 2.6 | 29.4% | 19.1% | 51.5% | 5★ 44★ 163★ 132★ 191★ 16 |
| DEMO-E同页混入 | 62 | 2.9 | 33.9% | 27.4% | 38.7% | 5★ 84★ 133★ 172★ 121★ 12 |
| DEMO-F同页混入 | 76 | 3.1 | 42.1% | 19.7% | 38.2% | 5★ 184★ 143★ 152★ 151★ 14 |
| DEMO-G同页混入 | 31 | 3.0 | 35.5% | 22.6% | 41.9% | 5★ 84★ 33★ 72★ 71★ 6 |
| DEMO-H同页混入 | 29 | 3.0 | 48.3% | 13.8% | 37.9% | 5★ 44★ 103★ 42★ 51★ 6 |
- 优势
商品页整体口碑（星级、评分规模、正面率）
主 ASIN 为 4.7 星、正面率约 93%、11.2 万+ 条评分；同族其它尺寸条目平均星级仅 2.6~3.4、正面率约 27%~59%，评分样本多在 29~76 条，主商品是整族的口碑担当。
- 优势
抗咬/抗逃脱结构强度（按尺寸段对比）
逃脱类差评共约 130 条，其中 36" 14 条、48" 11 条、42" 11 条，而主商品 30" 仅 8 条（占自身样本约 9%，低于 36" 的约 18%），说明该问题集中在大尺寸变体，主 ASIN 相对更稳。
- 劣势
到手完整性（托盘抗损与运输变形）
托盘到货即裂约 55 条、运输变形约 50 条，主商品同样命中（托盘 2 条、变形 5 条），而 48" 托盘 10 条、54" 变形 8 条，全族包装与大件物流保护普遍不足。
- 优势
安全细节（锐边割伤与缝隙夹伤）
割伤与夹伤类差评约 55 条，集中在 24"、22"、42"、36"、18" 等条目，主商品在相关主题中未见明显命中，其圆角与锁扣设计在同族中表现相对更好。
- 劣势
尺寸指引准确性
尺寸偏小类差评约 55 条，主商品占 7 条（30" 按指引声称可容纳 40 磅犬只，用户实测 25 磅幼犬已偏挤；另有用户指出广告高度 33" 实际标签为 32"），18" 条目更多达 8 条。
- 优势
易装易折与便携性
正面评价约 30 条称 90 秒装好、开箱即用、折叠后便于旅行；组装困难类差评集中在 18"（5 条）与 54"（3 条），主商品仅 2 条，属相对优势维度。
- 优势
性价比与价格定位
主商品定价 $49.99，正面评价反复强调“结实耐用、价格实惠、同款线下更贵”，200 条规模的正面主题支撑其作为入门笼训笼的价格优势。
- 劣势
配件可用性（隔板与提手）
隔板类差评约 20 条，主商品占 3 条，用户反馈单门结构下隔板难以安装、玩具易滑落隔板下；提手脱落集中在 18"（6 条）与 48"（2 条）。
- 持平
售后与退换响应
客服与退换类差评集中在 48"、42"、54"、36" 条目（联系厂家无回应、换货承诺未兑现），主商品评论中未出现同类高频抱怨，暂判持平。
Listing 优化
基于评论依据的可执行 Listing 优化建议。
- 五点描述高优先级
在五点描述与图片中补充“内尺寸+适配体重/体长”实测数据（如内长、内高、建议犬只体长上限），并说明测量方法，明确 30" 适合的是中型犬而非所有 40 磅犬只，避免按体重误购。
依据：用户抱怨“按指引适合 40 磅却装不下 25 磅幼犬”“广告 33 英寸实际只有 32 英寸”“页面尺寸不准导致买错笼垫，还要自费退货”。
- 五点描述高优先级
在五点中加入到货保障承诺：托盘独立缓冲包装、外箱加固，并注明托盘破损可单独补发/购买替换件，减少因托盘裂而整笼退货。
依据：大量用户反馈托盘一到货就裂、裂纹后无法兜住排泄物，只能退货或额外花钱买托盘；另有运输导致笼体弯曲、门对不齐的抱怨。
- A+ 页面高优先级
新增“适用犬只画像”图文：说明本款适合温和、已笼训的中型犬，强咬/焦虑犬建议选加固款；同时用特写展示锁扣结构，并提供可用扎带加固门与接缝的操作示意。
依据：用户反复反馈狗咬弯线材或顶开门闩即可脱困，评论中常提到用扎带自行加固；此类差评在整个商品族中最集中，需要提前管理预期。
- A+ 页面中优先级
用 A+ 图文说明圆角包边、Paw Block 锁扣与托盘缝隙处理，并附“到货自检 3 步”（检查毛刺、试锁门闩、确认托盘贴合），避免与安全类差评形成反差。
依据：同族多个尺寸出现锋利边缘割伤宠物、手指被划破、缝隙夹住脚趾/下巴的反馈，而当前页面强调防割伤与防逃脱，容易被买家视为宣传过度。
- 五点描述中优先级
明确标注“单门款”并在主图/尺寸图中标出唯一开门方向，同时说明单门结构下隔板的正确安装步骤（或提供预装/短视频指引）。
依据：有用户因页面“单门/双门”表述混淆而误购，也有用户反馈单门结构下隔板很难装到后侧、装好后又影响取物。
- 其他中优先级
在页面与包装上强化“全新品封签、出厂清洁”与退换保障说明，并梳理／隔离二手（like new）库存，避免全新订单发出旧货。
依据：用户收到带泥印托盘、猫毛、塑料黑残留或明显使用痕迹的“新”笼子，多次表示要清洗甚至直接丢弃，严重影响评价与信任。
- 搜索关键词中优先级
在标题与后台关键词补充具体犬种与内尺寸词（如 30 inch dog crate for French Bulldog/Dachshund、内高 19 英寸），把搜索意图引向正确尺寸段，降低尺寸类退货。
依据：尺寸类差评多集中在“以为买大了实际装不下”的场景，评论中频繁出现法国斗牛犬、腊肠犬、迷你雪纳瑞等中型/小型犬只，说明尺寸相关搜索需求强、指引不足。
- 图片/视频低优先级
增加提手承重与搬运示意图，说明提手安装位置与承重上限（如需组装后再安装提手的限制），减少因提手脱落造成的搬运差评。
依据：多名用户反馈提手不居中、易滑落甚至断裂，导致笼子难以搬动；另有用户提到提手只能在拆解状态下安装、平时无处存放。
深层洞察
跨簇归因、矛盾信号与市场机会——基于确定性统计、报告六引擎之上的综合层。
- 跨簇归因
负面簇证据多在非主 ASIN，主商品口碑稳健
主 ASIN 30 英寸 PetDen 正面率 93%、平均 4.7 星；而 C1 逃脱簇锚定评论中主 ASIN 仅 8/49 条，其余来自 DEMO-F(14)、DEMO-D(11)、DEMO-B(11) 等同页其它 ASIN，这些 ASIN 平均星级仅 2.6~3.1。证据主要来自同页其它 ASIN/同族变体，不应读作主商品问题。提示：主链接以主 ASIN 口碑背书，低星变体图文与 A+ 需隔离。
- 跨簇归因
尺寸越大结构越弱：大尺寸段集中出故障
C1 逃脱集中在 Intermediate 36"(14)、XL 48"(11)、Large 42"(11)；C3 托盘到货即裂集中在 XL 48"(10)、Large 42"(7)；C4 运输变形以 XXL 54"(8) 居首。三者共同指向大尺寸段线径、托盘厚度与包装强度不足。提示：对大尺寸变体单独做加固线径、托盘加厚与双箱包装的改版测试。
- 矛盾信号
同一 Listing 装配体验两极：快装 vs 装不上
C7 组装困难负面占比 0.813（13 负/3 中/0 正），而 C13（200 条）与 C14（30 条）正面簇称 90 秒快装、开箱即用、易折叠。C7 集中在 XXS 18"(5) 与 XXL 54"(3)，说明极端尺寸的卡扣与结构公差是分裂来源。提示：为 XXS/XXL 提供装配视频、预装选项或到货调试指引。
- 矛盾信号
Listing 宣称防夹防逃，安全差评却成簇
商品描述强调 Paw Block 锁扣可减少割伤与逃脱，但 C1 逃脱 130 条（负面占比 0.694）、C2 锋利割伤 40 条、C6 门闩不牢 40 条、C21 缝隙夹伤 15 条。宣传口径与安全类差评正面冲突，易被买家视为误导。提示：改用可验证表述（锁扣强度测试值），并随箱附防夹配件说明。
- 市场机会
可设计消除的物理安全缺陷是改版机会
C2 锋利边缘、C21 缝隙夹伤、C6 门闩不牢跨簇合计约 95 条负评，且儿童/母婴类安全信号最新命中到 2026-09，说明问题仍在发生。这些均属可通过结构设计消除的缺陷。提示：圆角包边、缝隙封闭条、加固锁扣可作为下一代卖点，并优先在差评最多的非主 ASIN 变体上验证。
- 市场机会
到货完整性是最大未被满足的需求
C4 运输变形 50 条、C3 托盘到货即裂 55 条、C5 收到二手脏污 35 条、C19 到货缺件 15 条，构成负面簇的主体；其中 C4、C5 趋势显示近期负面占比上升。提示：加厚外箱、托盘独立缓冲、出厂封签与配件清单卡可同时降低退货率与差评，且成本低于改模。
风险雷达
安全/质量/合规/口碑风险信号，全部来自系统预扫描的真实命中，按严重度与趋势排序。
- 口碑
退款/投诉高频
高平稳 - 安全
受伤/伤害/疼痛
高平稳 - 安全
儿童/母婴安全隐患
中平稳 - 质量
过早损坏/寿命短
高平稳
把这份报告带回家：下载 PDF 样张
真实交付物就是这份 PDF：执行摘要、数据口径脚注与六引擎完整分析，由本页同一份脱敏数据经同一渲染链路生成，可直接用于汇报。
证据可查：下载论据明细（CSV）
报告里的每个结论都锚定到评论主题簇；这份 CSV 逐条列出各主题的评论规模估计与逐字摘录（星级与日期为被引评论真实值）——与你自己的报告可导出的论据明细同一条链路产出。
每条评论都有标签：下载全量打标（CSV）
送样分析的每条评论一行，附主题簇归属列（一簇或多簇）、星评与原文——你自己的报告可导出同款全量打标 CSV，直接喂给 Excel 或下游工具做二次分析。
数据拿得走：下载报告数据（JSON）
本页报告全文的原始数据——分析结果（含结论、主题簇与逐字佐证）加被引评论样本，与你自己的报告可导出的数据同构，可直接接入脚本、BI 或大模型工作流做二次分析。
脱敏标注：「DEMO-A」等标识为真实 ASIN 的占位标签。正式报告中，ASIN 对比表显示你的真实 ASIN，对比依据直接引用真实品牌名，报告标题来自你的真实商品——你的数据原样渲染、不做任何替换。
原始评论数据示例
评论原始数据以 CSV / JSON 文件导出交付（分析报告另有 PDF 导出）。下表按导出 CSV 的真实列结构预览前 10 行——评论标题、验证购买等元数据在 attributes 列的 JSON 原文中。本示例已脱敏（作者等个人字段已移除）；美国站评论按原文展示。
reviews-demo-diagnostic-dog-crate.csv
| asin | review_id | star | content | date | helpful | attributes |
|---|---|---|---|---|---|---|
| DEMO-A | R-DEMO-001 | 1.0 out of 5 stars | Came bent and it’s kinda cheap metal… | April 11, 2026 | {"title":"Cheaply made","purchased":true} | |
| DEMO-A | R-DEMO-002 | 1.0 out of 5 stars | I paid an extra $14.99 to have this product over nighted & now they won’t over night it after I paid? This whole app is a joke. No one to contact to get my money back either. | April 20, 2026 | One person found this helpful | {"title":"DO NOT BUY","purchased":true} |
| DEMO-A | R-DEMO-003 | 1.0 out of 5 stars | Sharp edges, I can’t believe that they sell this for our pets and is NOT safe, trying to get a toy for on inside of the crate I got stock and my t-shirt get ripped and that sharp edge is just at the entrance.This is not… | April 8, 2026 | 2 people found this helpful | {"title":"NOT SAFE","purchased":true} |
| DEMO-A | R-DEMO-004 | 1.0 out of 5 stars | I bought this for my toy poodle puppy, who loved it. However, she's now gotten her paw caught in the entrance twice, both times causing her to scream so I know it hurt. This is not a crate for puppies or small breed… | August 13, 2026 | {"title":"NOT for small breed puppies","purchased":true} | |
| DEMO-A | R-DEMO-005 | 1.0 out of 5 stars | This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal product is good but shipping was terrible | August 15, 2025 | One person found this helpful | {"title":"Shipping was terrible","purchased":true} |
| DEMO-A | R-DEMO-006 | 1.0 out of 5 stars | Used item!! Very used!! Dirty, Rusty, bent up, USED!!! | August 17, 2025 | {"title":"Used","purchased":true} | |
| DEMO-A | R-DEMO-007 | 1.0 out of 5 stars | Extremely small | August 2, 2026 | {"title":"Smaller than expected","purchased":true} | |
| DEMO-A | R-DEMO-008 | 1.0 out of 5 stars | My dog has used this for a month and already it's rusting. Do not buy!! | August 23, 2026 | {"title":"Rusting in less than 1 month","purchased":true} | |
| DEMO-A | R-DEMO-009 | 1.0 out of 5 stars | The crate was missing parts. It was put together wrong. The doors cannot be pulled forward as instructed and can only be open toward the sides. Some of the doors don't move at all. The handle is missing. The doggie tray… | August 30, 2025 | 2 people found this helpful | {"title":"DON'T BUY THIS KENNEL CRATE","purchased":true} |
| DEMO-A | R-DEMO-010 | 1.0 out of 5 stars | The dog was actually able to break some of the welds on the kennel door. | August 4, 2026 | {"title":"Broken welds","purchased":true} | |
| DEMO-A | R-DEMO-011 | 1.0 out of 5 stars | So many sharp pieces. Dangerous for pets and humans handling it. Was feeling like I needed a tetanus shot setting it up! | February 18, 2026 | {"title":"Sharp pieces","purchased":true} | |
| DEMO-A | R-DEMO-012 | 1.0 out of 5 stars | They tell you you’ll need two people to assemble it. They DON’T tell you that there’s a chance that the pieces come interlocked together in the wrong way, making it impossible to assemble. | February 24, 2026 | {"title":"Buyer beware: Factory FUBAR.","purchased":true} | |
| DEMO-A | R-DEMO-013 | 1.0 out of 5 stars | The insert in the bottom of the cage that's supposed to help with accidents has no separation level.So your dog just sits in his accident.When you try to pull it out, it gets all over everything!! | January 14, 2026 | {"title":"Product flaw design","purchased":true} | |
| DEMO-A | R-DEMO-014 | 1.0 out of 5 stars | I definitely chose the “new” option not used. But the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray. My animals were all over sniffing whatever was on the tray. | January 16, 2026 | One person found this helpful | {"title":"Bought a new crate- received a used crate","purchased":true} |
| DEMO-A | R-DEMO-015 | 1.0 out of 5 stars | Amazon's website is misleading in the description. This is NOT a Double-Door Crate and is only a single-door crate. PetDen products are excellent, however I am thoroughly disappointed with Amazon and the misleading… | July 19, 2025 | One person found this helpful | {"title":"Not a Double-Door Crate","purchased":true} |
| DEMO-A | R-DEMO-016 | 1.0 out of 5 stars | I purchased this dog crate as an open box item in perfect condition. Turns out the crate was not in perfect, or even 'like new' condition.The large plastic tray that covers the bottom of the crate, is brittle and it… | July 21, 2025 | 2 people found this helpful | {"title":"Split In Tray CANNOT CONTAIN AN A.IDENT","purchased":true} |
| DEMO-A | R-DEMO-017 | 1.0 out of 5 stars | It's already broken, I found one of the wires sticking into the crate within a day of use. I waited a week to use it because it smelled so strongly of plastic. Washed the base tray twice and left it outside for 24 hours… | July 28, 2025 | One person found this helpful | {"title":"Not sturdy and it smells","purchased":true} |
| DEMO-A | R-DEMO-018 | 1.0 out of 5 stars | Do not believe the description!It says it has two doors-but IT DOES NOT!!!!!I was so mad because I carefully reviewed the descriptions and photos before I purchased!And could not return it because I desperately needed a… | July 29, 2025 | One person found this helpful | {"title":"The description is a complete lie!!!","purchased":true} |
| DEMO-A | R-DEMO-019 | 1.0 out of 5 stars | My crate arrived extremely dirty. I literally wiped the tray with a paper towel and plain water, and all this black residue came off. This isn’t normal. I can’t let my puppy sleep in it because he’ll lick and chew… | July 3, 2026 | {"title":"Dirty and dangerous","purchased":true} | |
| DEMO-A | R-DEMO-020 | 1.0 out of 5 stars | Arrived already bent up and is super flimsy in the XL size. The door barely latches and It’s also crazy noisy due to the janky design. Any movement from my shepherd and it sounds like a car hitting a chain link fence.I… | July 8, 2026 | {"title":"Avoid XL size","purchased":true} | |
| DEMO-A | R-DEMO-021 | 1.0 out of 5 stars | Our dog is 40+ pounds and escapes. Bent the metal and got free in about 2 hours. | June 29, 2026 | {"title":"Dog Escapes","purchased":false} | |
| DEMO-A | R-DEMO-022 | 1.0 out of 5 stars | 3 mo old German Shepherd puppy broke welds on crate when left for an hour in it. Will not be buying a wire crate again. | March 17, 2026 | One person found this helpful | {"title":"Not durable","purchased":true} |
| DEMO-A | R-DEMO-023 | 1.0 out of 5 stars | I have tried to attempts one via message through Amazon. The second attempt I called the manufacturer directly and now I am being redirected to contact Amazon customer service to get my damaged item replace replaced.… | May 11, 2026 | 2 people found this helpful | {"title":"Arrived broken","purchased":true} |
| DEMO-A | R-DEMO-024 | 1.0 out of 5 stars | Can’t even assemble it because the hook is stuck | May 15, 2026 | {"title":"Disappointed","purchased":true} | |
| DEMO-A | R-DEMO-025 | 1.0 out of 5 stars | The instruction video makes it look like 3 simple steps, but the actual crate is NOTHING LIKE the video. Amazon's bot gave me 3 conflicting answers to the same question and then told me to read customer Q&A.I'm using… | May 18, 2026 | One person found this helpful | {"title":"A nightmare to set up!","purchased":true} |
| DEMO-A | R-DEMO-026 | 1.0 out of 5 stars | I kept wondering why the back part of the cage wont stay together and its because it’s completely missing the clash on the left side of the gate! | May 22, 2026 | {"title":"Irritated","purchased":true} | |
| DEMO-A | R-DEMO-027 | 1.0 out of 5 stars | When the kennel arrived, there were two chunks broken off the plastic pan that in the floor of the kennel. I immediately called & I was told to send in my info, they would happily replace it. I sent the information & I… | November 27, 2025 | 2 people found this helpful | {"title":"Great product, almost no customer service!","purchased":true} |
| DEMO-A | R-DEMO-028 | 1.0 out of 5 stars | The crate has sharp edges which cut my dog when brushed up against the crate. Poor quality as expected from a product from PRC. | September 1, 2026 | {"title":"Garbage","purchased":true} | |
| DEMO-A | R-DEMO-029 | 1.0 out of 5 stars | Door doesn’t latch and around the cage latches front and side has rust | September 2, 2026 | {"title":"Sold bad cage","purchased":true} | |
| DEMO-A | R-DEMO-030 | 1.0 out of 5 stars | DON'T BUY this crate unless you have two big muscular men to put it together for you.Struggle to get crate out of box and start to try and take pieces apart and realized the bottom part which has metal loops along the… | September 26, 2025 | 2 people found this helpful | {"title":"Impossible to assemble!","purchased":true} |
| DEMO-A | R-DEMO-031 | 2.0 out of 5 stars | Crate was plenty big for my 8 week old puppy the problem is the door does not stay closed even when it is latched | April 25, 2025 | {"title":"Door does not latch right","purchased":true} | |
| DEMO-A | R-DEMO-032 | 2.0 out of 5 stars | El producto está bien por por único que no estoy muy complacida con el pedido es que pague 17 dólares para que llegara al siguiente día y llego alos dos días después | April 27, 2024 | {"title":"Está bien el producto","purchased":true} | |
| DEMO-A | R-DEMO-033 | 2.0 out of 5 stars | The handle on there don’t stay in place ! Which is very annoying and the lock is semi loose too | August 3, 2025 | {"title":"Decent","purchased":true} | |
| DEMO-A | R-DEMO-034 | 2.0 out of 5 stars | Package was delivered with missing parts. Crate is fine if you have all the pieces. | December 24, 2025 | {"title":"Missing Parts","purchased":true} | |
| DEMO-A | R-DEMO-035 | 2.0 out of 5 stars | These used to be made much more solid. My 60 pound husky was able to bend the wires and figure out how to get out!It’s garbage now. I should have spent another $50 and gotten a heavy duty one. | February 18, 2025 | {"title":"Cheaply made. Husky broke out.","purchased":true} | |
| DEMO-A | R-DEMO-036 | 2.0 out of 5 stars | I was sent a visibly used kennel. 🤢 | January 14, 2026 | {"title":"Sent Used Kennel","purchased":true} | |
| DEMO-A | R-DEMO-037 | 2.0 out of 5 stars | I purchased this crate in April of 2023. If your dog is a chewer in the slightest, this crate is not for you. It has started to rust where she has chewed. Along with other spots she has not chewed is rusting really bad. | January 9, 2024 | {"title":"Not for Dogs who Chew","purchased":true} | |
| DEMO-A | R-DEMO-038 | 2.0 out of 5 stars | Dog can get the pan out of the bottom very easy. So disappointed to come home and find the tray in the room. | July 10, 2026 | {"title":"Construction issues","purchased":true} | |
| DEMO-A | R-DEMO-039 | 2.0 out of 5 stars | My 12 week old golden retriever can unlock the latch | July 21, 2025 | {"title":"Flimsy","purchased":true} | |
| DEMO-A | R-DEMO-040 | 2.0 out of 5 stars | The bottom latch comes completely off and is a pain to put back on . I tried to get a hold of the company and the message won’t go through even with all the accurate information . | July 26, 2026 | {"title":"Bottom latch comes completely away from product","purchased":true} | |
| DEMO-A | R-DEMO-041 | 2.0 out of 5 stars | The bottom pan is cracked. | June 2, 2025 | One person found this helpful | {"title":"Item damaged","purchased":true} |
| DEMO-A | R-DEMO-042 | 2.0 out of 5 stars | The handle doesnt stay on the crate and keeps falling off. Returninf product. | June 22, 2025 | {"title":"Defective","purchased":true} | |
| DEMO-A | R-DEMO-043 | 2.0 out of 5 stars | The mat on the bottom slides out of the front of the cage, even when the black lock is in place. It works but not the best quality | June 28, 2024 | {"title":"review","purchased":true} | |
| DEMO-A | R-DEMO-044 | 2.0 out of 5 stars | We have had this kennel for about 9 months my Golden was able to break the welds on the door and get out needs stronger welds on the corners | March 23, 2024 | {"title":"Doesn’t hold up to Golden Retriever","purchased":true} | |
| DEMO-A | R-DEMO-045 | 2.0 out of 5 stars | This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the bottom. It never lasted one week. Money wasted. Don’t purchase if your dog freaks out. Or is… | September 9, 2026 | {"title":"Do not purchase this crate if you have a high anxiety dog who fights to get out!!!","purchased":true} | |
| DEMO-A | R-DEMO-046 | 3.0 out of 5 stars | This is not a metal crate.. it's a hard plastic and it carries an extreme odor you have to set it out for about a week.. I would never buy it again.. | April 2, 2025 | 3 people found this helpful | {"title":"Crate","purchased":true} |
| DEMO-A | R-DEMO-047 | 3.0 out of 5 stars | Received a bedroom mattress instead of the cage I ordered. I dont know how you get a cage for a dog mixed up with a matress for a bed. Its almost like someone just closed their eyes and picked anything off the shelf. I… | May 10, 2026 | {"title":"got the right product this time","purchased":false} | |
| DEMO-A | R-DEMO-048 | 3.0 out of 5 stars | Arrived on time and Size was correct. However the one that arrived seemed used and rusted upon opening. Maybe a replacement will be different, however we decided to go a different route. Bought the exact same one at a… | May 21, 2026 | One person found this helpful | {"title":"Rusted upon opening!","purchased":true} |
| DEMO-A | R-DEMO-049 | 3.0 out of 5 stars | Indicated it had two doors. Only one door but I needed it immediately so I had to use it anyway. | May 23, 2025 | {"title":"Misleading description","purchased":true} | |
| DEMO-A | R-DEMO-050 | 3.0 out of 5 stars | The crate is a good simple crate. However, the measurements provided as part of this ad are not accurate. The 30" crate lists are width of 21". That is not accurate. The front door of the crate itself lists the… | September 5, 2026 | {"title":"Measurements not accurate","purchased":true} | |
| DEMO-A | R-DEMO-051 | 3.0 out of 5 stars | FYI, we had been keeping this crate in our Bichon puppy’s playpen with the door open and a blanket on the bottom so sometimes in the pen, he would go inside. Today, we heard him shrieking like crazy, as he had been… | September 6, 2026 | {"title":"Caution","purchased":true} | |
| DEMO-A | R-DEMO-052 | 4.0 out of 5 stars | Over all a good crate. Except for one major flaw, there is a large gap above the tray that allows my dog to get his toes stuck. He is unable to free himself, I have to move the tray away from side everytime his toes get… | August 1, 2026 | 4 people found this helpful | {"title":"Toe trap","purchased":true} |
| DEMO-A | R-DEMO-053 | 4.0 out of 5 stars | Good for the price. Only negative is getting the company sitcker of of the front of the crate just not necessary to be there and the handle doesn't center over the crate it's too small so if you want to lift it up it's… | February 11, 2025 | 4 people found this helpful | {"title":"Good for the price handle could be better","purchased":true} |
| DEMO-A | R-DEMO-054 | 4.0 out of 5 stars | item is overall good. I like the little wheels at the bottom so when I have my puppies in the cage, I can move them, by just pulling it either way front or back. however, the divider is garbage. I had it in storage and… | February 9, 2025 | {"title":"Divider that comes with it bends/breaks easily.","purchased":true} | |
| DEMO-A | R-DEMO-055 | 4.0 out of 5 stars | This crate is sized appropriately but is a bit loose when you want to move it. So far my dog doesn’t mind it and it holds up well. I just would like it better if it was a little more sturdy after assembly. | January 27, 2026 | {"title":"Good temporary large crate","purchased":true} | |
| DEMO-A | R-DEMO-056 | 4.0 out of 5 stars | Does the job, but rattles a lot. I had to put tape on the latches and anywhere the door meets the crate to help with the noise. | July 26, 2025 | {"title":"It’s ok","purchased":true} | |
| DEMO-A | R-DEMO-057 | 4.0 out of 5 stars | The divider is mediocre as my pup’s soothing bones or toys will slide under which results in scratching and barking as he tries to retrieve them. Aside from that, he sleeps well and is unable to open the door. | September 5, 2026 | {"title":"⭐️⭐️⭐️⭐️","purchased":true} | |
| DEMO-A | R-DEMO-058 | 5.0 out of 5 stars | It’s very sturdy, made well. Love PetDen crates!!! | August 20, 2026 | {"title":"Great PetDen crate","purchased":true} | |
| DEMO-A | R-DEMO-059 | 5.0 out of 5 stars | This kennel is perfect for our new Mini Long Hair Dachshund. Just the right size for sleeping. We have a larger one for during the day. Easy set up and take down. Great for traveling. Will work great for camping. Would… | August 25, 2026 | {"title":"Best Kennel for Smaller Dogs","purchased":true} | |
| DEMO-A | R-DEMO-060 | 5.0 out of 5 stars | Great quality product for the price. I expected it to take a lot longer to put together, but it all snapped together in 90 seconds and everything lined up perfectly. Dimensions were accurate as well, which is… | August 6, 2026 | 5 people found this helpful | {"title":"Great quality pet crate!","purchased":true} |
| DEMO-A | R-DEMO-061 | 5.0 out of 5 stars | I purchased this to keep it in our motorhome instead of having to take apart our older one each time we go on a trip. The old one had metal rods you had to put in each corner and was a pain to move. I was very pleased… | July 29, 2026 | {"title":"Easy Assembly - Very Sturdy","purchased":true} | |
| DEMO-A | R-DEMO-062 | 5.0 out of 5 stars | Very sturdy, well made cage at an excellent price. | September 4, 2026 | {"title":"Nice","purchased":true} | |
| DEMO-A | R-DEMO-063 | 5.0 out of 5 stars | Very easy to put together. This is a nice, heavy crate and it’s easy for my medium size dog to turn around in. My dog can get very hyper but I don’t worry about her knocking the crate over. Door latches easily but the… | September 8, 2026 | One person found this helpful | {"title":"Highly Recommend","purchased":true} |