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No. Credits are issued monthly and are valid only for the current month. They reset to zero at the end of each cycle and cannot be carried over.

No. You can only use credits issued for the current month. If you need more, purchase a credit pack.

You have two options:

• Purchase a credit pack anytime to top up the current month.
• If you consistently need more, upgrade your plan for a larger credit allowance (effective immediately).

No. Credit packs can only be purchased with an active subscription, and they expire with your current billing cycle.

No. Credit packs are non-refundable once purchased; any unused portion expires at the end of the cycle.

It won't expire. Credit packs keep their validity and end with the current billing cycle, regardless of a plan change or upgrade (an upgrade does not reset the billing cycle).

• Plan change: takes effect after your current subscription ends, for planning your next cycle in advance.
• Plan upgrade: takes effect immediately, moving you to a higher tier within the current cycle (the cycle end date stays the same).

In short: choose change to switch next cycle, or upgrade to move up a tier now.

Upgrading takes effect immediately, but your billing cycle is not reset: the cycle end date stays the same, and you only pay the prorated price difference for the remaining days.

• Existing credits are kept: unused credits from your old plan stay available until their original expiry.
• Prorated credit difference: we grant the difference between the new and old plan's credit amounts, prorated by the remaining cycle time.
• Credit packs: any still-active credit pack keeps its original expiry and ends with the current cycle.

• Plan change: after your current subscription cycle ends.
• Plan upgrade: immediately, but the current billing cycle stays the same (the end date is unchanged).

It depends on which action you take:

• Plan change: No. A plan change only switches your tier within the same billing cycle — monthly stays monthly, annual stays annual.
• Plan upgrade: Yes. When upgrading to a higher tier, you can choose either monthly or annual billing.

Yes. You can turn off auto-renewal in your account at any time; your paid plan stays active until the current cycle ends.