{
  "reportId": "demo-diagnostic-pet-carrier",
  "reportKind": "diagnostic",
  "title": "PetVoyage Hard-Sided Pet Travel Carrier, 2-Door Top-Load with Front & Top Entry",
  "primaryAsin": "DEMO-A",
  "productCount": 1,
  "reviewCount": 500,
  "analysis": {
    "summary": "主商品（PetVoyage 2门顶装硬壳宠物航空箱）在商品页口径上仍是高口碑产品——4.6星、约91%正面评价、6.5万+条评分，稳居狗用硬壳航空箱类目头部；但本次采集的500条样本按痛点优先取样（其中401条来自主 ASIN，另有65条来自同页的 DEMO-C、34条来自 DEMO-B），声音明显偏向差评，集中暴露出顶盖开合、壳体塑料强度、到货缺件与出厂质检四类结构性问题；值得注意的是『顶部装入』这一设计思路本身最受好评（32条全正面），真正被吐槽的是它的铰链与开合手感——问题不在方向，而在落地质量与交付一致性。",
    "pros": [
      {
        "point": "承重与空间表现好：14~25磅的大猫、两猫同笼都能装下，多猫家庭和大型猫用户反馈『撑得住』",
        "mentions": 50,
        "quotes": [
          {
            "text": "My cat is a big boy. He's 14 pounds. I felt very confident this was sturdy enough for him.",
            "star": 5,
            "date": "July 27, 2026"
          }
        ],
        "clusterIds": [
          "C14"
        ]
      },
      {
        "point": "组装体验与价格成正面口碑双支柱：免复杂工具、几分钟装好，四五百元以下价位的『性价比』被反复认可",
        "mentions": 42,
        "quotes": [
          {
            "text": "Nice and sturdy. Easy to assemble.",
            "star": 5,
            "date": "September 9, 2026"
          }
        ],
        "clusterIds": [
          "C15"
        ]
      },
      {
        "point": "顶部装入是最大加分项：对怕门的猫可『一放即入』，省去正门硬塞的搏斗与抓伤，是用户选择该商品的核心理由",
        "mentions": 32,
        "quotes": [
          {
            "text": "I love the top loader! My cat is afraid of doors that you have to shove him through so this was a great compromise.",
            "star": 5,
            "date": "August 22, 2026"
          }
        ],
        "clusterIds": [
          "C13"
        ]
      },
      {
        "point": "安抚效果好：不少猫狗到家后主动进箱、在里面睡觉打盹，可兼作日常窝使用",
        "mentions": 16,
        "quotes": [
          {
            "text": "She even likes to get in it and take her naps. 👍",
            "star": 5,
            "date": "August 25, 2026"
          }
        ],
        "clusterIds": [
          "C16"
        ]
      },
      {
        "point": "小宠适配广：幼猫、兔子、豚鼠等小体型宠物可安全使用，还能挂水壶、铺软垫，适合短途移动与临时安置",
        "mentions": 12,
        "quotes": [
          {
            "text": "Perfect for my bunnies. Not soft of course, put soft mats in as padding.",
            "star": 4,
            "date": "August 29, 2026"
          }
        ],
        "clusterIds": [
          "C17"
        ]
      },
      {
        "point": "通风与便携：侧面/顶部大面积通风孔视野好，整体重量轻，日常携宠就医、出行负担小",
        "mentions": 12,
        "quotes": [
          {
            "text": "Secure, sturdy, light weight for such sound structure, flexible access structures, roomy while easy to transport.",
            "star": 5,
            "date": "March 18, 2026"
          }
        ],
        "clusterIds": [
          "C18"
        ]
      }
    ],
    "cons": [
      {
        "point": "顶盖必须整体取下、无铰链，两个弹簧卡榫要同时按压，单手/快速开合几乎做不到，与『快速把猫放进去』的核心诉求直接冲突（该问题在2026-08的讨论中负向占比达100%，有恶化迹象）",
        "mentions": 115,
        "quotes": [
          {
            "text": "Impossible top load. To put your cat in through the top you need both hands simultaneously to pull the latches back",
            "star": 1,
            "date": "July 28, 2025"
          }
        ],
        "clusterIds": [
          "C1"
        ]
      },
      {
        "point": "壳体塑料偏薄偏软，用力可压弯，边角易裂；有用户反馈使用一年后顶盖把手处开裂、螺丝孔位裂开，『用一次就散架』的评价反复出现",
        "mentions": 95,
        "quotes": [
          {
            "text": "Extremely flimsy. Cheap thin plastic. Not durable at all.",
            "star": 1,
            "date": "July 23, 2025"
          }
        ],
        "clusterIds": [
          "C2"
        ]
      },
      {
        "point": "到货缺件率高：门板、侧面卡扣、螺丝螺母、把手等缺失，同一用户两次下单两次缺卡扣，PetVoyage 品牌品控被直接点名",
        "mentions": 70,
        "quotes": [
          {
            "text": "PARTS ARE MISSING-no door(kinda important 🤨)-plus some screws as well!",
            "star": 1,
            "date": "November 13, 2025"
          }
        ],
        "clusterIds": [
          "C5"
        ]
      },
      {
        "point": "6组螺丝螺母需自备十字螺丝刀，螺母凹槽空间过窄、手指和工具都伸不进去，多数人只能反装螺丝，耗时且装不紧",
        "mentions": 48,
        "quotes": [
          {
            "text": "Putting the screws in to keep the 2 pieces together is impossible...poor design 😢",
            "star": 1,
            "date": "May 5, 2025"
          }
        ],
        "clusterIds": [
          "C6"
        ]
      },
      {
        "point": "尺寸与预期不符：多位用户反映实际比图片和描述小、装不下成猫或中型犬（该主题35条中约17条来自主商品，其余来自同页其它条目，不宜全部记在主商品名下）",
        "mentions": 35,
        "quotes": [
          {
            "text": "Too small for a adult cat",
            "star": 1,
            "date": "August 10, 2026"
          }
        ],
        "clusterIds": [
          "C9"
        ]
      },
      {
        "point": "提起时顶盖与把手明显起拱变形，有用户必须用绑带缠一圈或用手托底才敢拎，超过10~12磅的宠物尤甚",
        "mentions": 28,
        "quotes": [
          {
            "text": "Top opening bows when 13 lb cat inside. Had to secure with bungie cord around for better security",
            "star": 4,
            "date": "August 23, 2026"
          }
        ],
        "clusterIds": [
          "C3"
        ]
      },
      {
        "point": "到货即破损：裂纹、缺角、铆接处断裂、卡扣已断，且常以塑料袋或无封口纸箱发货，用户被迫在就诊当天带伤使用",
        "mentions": 26,
        "quotes": [
          {
            "text": "This arrived broken. For almost $50 it feels very cheap.",
            "star": 1,
            "date": "September 3, 2026"
          }
        ],
        "clusterIds": [
          "C7"
        ]
      },
      {
        "point": "侧面塑料卡扣使用几次后弹起或断裂，导致上下半壳无法固定，只能靠螺丝硬撑，拆装与紧急取宠都更麻烦",
        "mentions": 22,
        "quotes": [
          {
            "text": "The crate was good for a few uses, then the top latches kept popping up.",
            "star": 2,
            "date": "December 22, 2025"
          }
        ],
        "clusterIds": [
          "C21"
        ]
      },
      {
        "point": "前门卡扣咬合不牢，猫一顶就弹开甚至整扇门脱落，已有宠物在途中跑出、受伤或走失的严重个案",
        "mentions": 20,
        "quotes": [
          {
            "text": "The front cage door popped off because the clamps don’t hold the top and bottom together properly and my cat jumped out",
            "star": 1,
            "date": "April 24, 2025"
          }
        ],
        "clusterIds": [
          "C4"
        ]
      },
      {
        "point": "存在收到二手/退货品的情况：箱体有划痕、白色污斑、宠物毛发与异味，需自行消毒后才能使用",
        "mentions": 18,
        "quotes": [
          {
            "text": "When unpacking the carrier from the packaging it had a sour odor.  It had stains and a sticky substance.",
            "star": 2,
            "date": "March 19, 2024"
          }
        ],
        "clusterIds": [
          "C8"
        ]
      },
      {
        "point": "说明书只有图示、步骤难懂，用户普遍靠视频或自行摸索完成组装，老年用户和小手人群尤其吃力",
        "mentions": 16,
        "quotes": [
          {
            "text": "VERY cheaply made, terrible instructions -- I won't put my dog in this.",
            "star": 1,
            "date": "June 10, 2026"
          }
        ],
        "clusterIds": [
          "C10"
        ]
      },
      {
        "point": "售后链路僵硬：缺件无法单独补发，只能整箱退回，而原包装是塑料袋又不便寄回，导致『东西能用但体验很差』的尴尬局面",
        "mentions": 12,
        "quotes": [
          {
            "text": "But the return of this crate is a BIG hassle!",
            "star": 1,
            "date": "June 14, 2025"
          }
        ],
        "clusterIds": [
          "C11",
          "C12"
        ]
      },
      {
        "point": "定价与质感的落差被反复提及：接近50美元的售价对应『像廉价塑料箱』的手感，部分用户认为只值10~30美元",
        "mentions": 12,
        "quotes": [
          {
            "text": "Cheap plastic comparable to cheap Tupperware. You will need your own tools to properly tighten.",
            "star": 3,
            "date": "September 10, 2026"
          }
        ],
        "clusterIds": [
          "C23"
        ]
      },
      {
        "point": "内底光滑无衬垫，猫站立时打滑撑不住；个别评论提到内壁粗糙处与金属边划伤宠物口鼻或爪垫",
        "mentions": 6,
        "quotes": [
          {
            "text": "they made the interior of the area where the cat stands so slick that every time she tried to stand up",
            "star": 2,
            "date": "October 29, 2025"
          }
        ],
        "clusterIds": [
          "C19",
          "C20"
        ]
      }
    ],
    "painPoints": [
      {
        "pain": "顶盖无铰链、需两只手同时按卡榫再整体取下，装猫/取猫时既慢又狼狈，焦虑的猫容易在关盖前挣脱",
        "severity": "medium",
        "mentions": 115,
        "quotes": [
          {
            "text": "Impossible top load. To put your cat in through the top you need both hands simultaneously to pull the latches back",
            "star": 1,
            "date": "July 28, 2025"
          }
        ],
        "clusterIds": [
          "C1"
        ]
      },
      {
        "pain": "塑料壳体强度不足，日常提拎、宠物顶撞后出现起拱、裂纹、卡扣断裂，用户不敢放心提在手里",
        "severity": "medium",
        "mentions": 95,
        "quotes": [
          {
            "text": "Extremely flimsy. Cheap thin plastic. Not durable at all.",
            "star": 1,
            "date": "July 23, 2025"
          }
        ],
        "clusterIds": [
          "C2"
        ]
      },
      {
        "pain": "开箱缺零件（门、卡扣、螺丝、把手），被迫自行采购配件或取消就诊预约，直接延误用宠就医",
        "severity": "medium",
        "mentions": 70,
        "quotes": [
          {
            "text": "PARTS ARE MISSING-no door(kinda important 🤨)-plus some screws as well!",
            "star": 1,
            "date": "November 13, 2025"
          }
        ],
        "clusterIds": [
          "C5"
        ]
      },
      {
        "pain": "组装需自备螺丝刀且螺母空间过窄装不紧，装完仍有松动焦虑，动手能力弱的用户几乎无法独立完成",
        "severity": "medium",
        "mentions": 48,
        "quotes": [
          {
            "text": "Putting the screws in to keep the 2 pieces together is impossible...poor design 😢",
            "star": 1,
            "date": "May 5, 2025"
          }
        ],
        "clusterIds": [
          "C6"
        ]
      },
      {
        "pain": "实际尺寸偏小、与描述和图片不符，体型稍大的猫或小型犬塞不进去，只能退货重买",
        "severity": "low",
        "mentions": 35,
        "clusterIds": [
          "C9"
        ]
      },
      {
        "pain": "提着走时顶盖和把手向下弯曲、卡扣翘起，用户担心箱底脱落摔伤宠物，只能用手托底",
        "severity": "low",
        "mentions": 28,
        "clusterIds": [
          "C3"
        ]
      },
      {
        "pain": "到货即为破损品（裂纹、断扣、缺角），经常恰逢就医当天无法退换，只能带伤凑合用",
        "severity": "medium",
        "mentions": 26,
        "quotes": [
          {
            "text": "This arrived broken. For almost $50 it feels very cheap.",
            "star": 1,
            "date": "September 3, 2026"
          }
        ],
        "clusterIds": [
          "C7"
        ]
      },
      {
        "pain": "侧面卡扣用几次就弹开或断裂，上下半壳失去固定，需反复按压复位甚至用扎带加固",
        "severity": "medium",
        "mentions": 22,
        "quotes": [
          {
            "text": "The crate was good for a few uses, then the top latches kept popping up.",
            "star": 2,
            "date": "December 22, 2025"
          }
        ],
        "clusterIds": [
          "C21"
        ]
      },
      {
        "pain": "前门卡扣松脱、门整扇掉落，宠物在车内或路上逃出，已出现受伤、走失等严重安全后果",
        "severity": "high",
        "mentions": 20,
        "quotes": [
          {
            "text": "The front cage door popped off because the clamps don’t hold the top and bottom together properly and my cat jumped out",
            "star": 1,
            "date": "April 24, 2025"
          },
          {
            "text": "The carrier door was faulty and the cat ran out and is missing.",
            "star": 1,
            "date": "June 6, 2026"
          }
        ],
        "clusterIds": [
          "C4"
        ]
      },
      {
        "pain": "收到被使用过、有污渍异味毛发甚至猫尿味的商品，需要消毒后才敢让宠物进箱",
        "severity": "medium",
        "mentions": 18,
        "quotes": [
          {
            "text": "When unpacking the carrier from the packaging it had a sour odor.  It had stains and a sticky substance.",
            "star": 2,
            "date": "March 19, 2024"
          }
        ],
        "clusterIds": [
          "C8"
        ]
      },
      {
        "pain": "说明书只有图片、步骤不明，用户只能靠猜或看别人的视频完成安装，还装反了螺丝",
        "severity": "medium",
        "mentions": 16,
        "quotes": [
          {
            "text": "VERY cheaply made, terrible instructions -- I won't put my dog in this.",
            "star": 1,
            "date": "June 10, 2026"
          }
        ],
        "clusterIds": [
          "C10"
        ]
      },
      {
        "pain": "缺件后无法单独补发、只能整箱退回，而货物本身以塑料袋送达没有外箱可寄，退货成为二次折磨",
        "severity": "high",
        "mentions": 12,
        "quotes": [
          {
            "text": "But the return of this crate is a BIG hassle!",
            "star": 1,
            "date": "June 14, 2025"
          },
          {
            "text": "there's no option to request just the part replacement, only to return the whole item",
            "star": 1,
            "date": "June 28, 2025"
          }
        ],
        "clusterIds": [
          "C11",
          "C12"
        ]
      },
      {
        "pain": "近50美元的定价与实际轻薄塑料质感落差明显，用户产生『被价格背刺』的不满",
        "severity": "medium",
        "mentions": 12,
        "quotes": [
          {
            "text": "Cheap plastic comparable to cheap Tupperware. You will need your own tools to properly tighten.",
            "star": 3,
            "date": "September 10, 2026"
          }
        ],
        "clusterIds": [
          "C23"
        ]
      },
      {
        "pain": "箱底光滑无衬垫、猫站立打滑，内壁与门框存在粗糙锐边，个例中划伤宠物口鼻与爪垫",
        "severity": "medium",
        "mentions": 6,
        "quotes": [
          {
            "text": "they made the interior of the area where the cat stands so slick that every time she tried to stand up",
            "star": 2,
            "date": "October 29, 2025"
          }
        ],
        "clusterIds": [
          "C19",
          "C20"
        ]
      }
    ],
    "coreDemands": [
      {
        "demand": "顶盖改为带铰链、可单手快速开合并二次锁止的结构，保留顶部入口的便利性同时消除『取下再对准』的操作门槛",
        "priority": 10,
        "clusterIds": [
          "C1",
          "C13"
        ]
      },
      {
        "demand": "壳体与把手承重强度必须与宣称的12~20磅匹配：提手连接处加筋、加大壁厚，避免提起时起拱与开裂",
        "priority": 10,
        "clusterIds": [
          "C2",
          "C3",
          "C14"
        ]
      },
      {
        "demand": "门与卡扣需要真正的防脱锁止（二次锁扣或金属件），确保剧烈挣扎的宠物无法顶开逃逸",
        "priority": 9,
        "clusterIds": [
          "C4",
          "C21"
        ]
      },
      {
        "demand": "出厂即保证配件齐全并支持单件补发，缺件时不必整箱退换，降低『因小件退货』的摩擦",
        "priority": 9,
        "clusterIds": [
          "C5",
          "C11"
        ]
      },
      {
        "demand": "免工具或预装化组装：出厂预装主体、保留少量易拧螺丝，附带扳手并附清晰分步图示",
        "priority": 8,
        "clusterIds": [
          "C6",
          "C10",
          "C15"
        ]
      },
      {
        "demand": "尺寸标注与选型指引要真实可依：按体长×肩高给出参考，明确大猫/中型犬的上限，减少买错型号",
        "priority": 8,
        "clusterIds": [
          "C9",
          "C14"
        ]
      },
      {
        "demand": "交付品质兜底：纸箱+卡位包装替代塑料袋，确保到货为全新未拆封、无破损无异味商品",
        "priority": 7,
        "clusterIds": [
          "C7",
          "C8",
          "C12"
        ]
      },
      {
        "demand": "内底提供防滑可拆洗衬垫，并打磨内壁与门框锐边，让宠物站得稳、不被划伤",
        "priority": 6,
        "clusterIds": [
          "C19",
          "C20"
        ]
      },
      {
        "demand": "在保证强度的前提下维持轻量与良好通风视野，继续满足就医、短途出行与临时安家的场景",
        "priority": 6,
        "clusterIds": [
          "C18",
          "C16"
        ]
      },
      {
        "demand": "价格与质感对齐：以螺丝加固、双门、承重等可感知价值支撑当前售价，而非仅靠低价竞争",
        "priority": 6,
        "clusterIds": [
          "C23",
          "C15"
        ]
      }
    ],
    "comparisonDimensions": [
      {
        "dimension": "商品页整体口碑与评分规模",
        "verdict": "strength",
        "evidence": "主商品 DEMO-A 商品页为4.6星、约91%正面占比、6.5万+条评分；同页 DEMO-B 仅2.4星、负面占比约55.9%（34条评分），DEMO-C 为3.3星、负面占比约30.8%（65条评分）。主商品在评分体量与稳定性上明显领先，本次样本的差评密度属采样偏差，不能据此否定其整体口碑。",
        "clusterIds": [
          "C14",
          "C15"
        ]
      },
      {
        "dimension": "顶部双门设计（顶装入口）",
        "verdict": "strength",
        "evidence": "主商品顶部入口被32条评论集中称赞为『怕门猫的救星』（全为4~5星）；同页另一硬壳条目的评论则出现『wish it had an opening in the top』『no top door』等遗憾，说明顶部双门在该价位段仍是相对稀缺的差异化卖点。",
        "clusterIds": [
          "C13",
          "C1"
        ]
      },
      {
        "dimension": "塑料强度与承重结构",
        "verdict": "weakness",
        "evidence": "主商品被95条评论指为塑料薄脆易裂、28条反映提起时顶盖起拱，评论直言『超过6磅的猫就发软』『用一年把手处开裂』；同页其它条目也有『thin plastic / cheaply made』的同类抱怨，说明本商品虽有4.6星高分，但在大猫、中型犬的高负荷场景下结构余量不足，是该价位的相对短板。",
        "clusterIds": [
          "C2",
          "C3",
          "C21"
        ]
      },
      {
        "dimension": "尺寸适配与标注准确性",
        "verdict": "weakness",
        "evidence": "主商品35条尺寸抱怨中约17条来自本商品，用户称『装不下成年猫』『比图片小一半』；同页小尺寸条目 DEMO-B 也集中反馈偏小（11条）且评分仅2.4星，说明该系列的尺寸预期管理是共性问题而非个别失误。",
        "clusterIds": [
          "C9",
          "C14"
        ]
      },
      {
        "dimension": "配件完整性与出厂质检",
        "verdict": "weakness",
        "evidence": "主商品到货缺件相关70条（其中45条来自本商品）、到货破损26条、收到二手脏污18条；同页 DEMO-C 也有13条缺件抱怨。缺件与二手货是跨条目的共性痛点，主商品并未取得品质一致性优势。",
        "clusterIds": [
          "C5",
          "C7",
          "C8"
        ]
      },
      {
        "dimension": "组装便利性与工具依赖",
        "verdict": "neutral",
        "evidence": "主商品同时存在两类声音：42条称赞『几分钟装好、性价比高』，48条抱怨螺丝难拧、需自备工具、螺母位置伸不进手指；同页 DEMO-C 有7条肯定其易组装。整体看与同类产品处于同一水平，未形成明显优势或劣势。",
        "clusterIds": [
          "C15",
          "C6",
          "C10"
        ]
      },
      {
        "dimension": "通风、视野与便携性",
        "verdict": "strength",
        "evidence": "主商品被12条评论称赞通风孔多、视野通透、重量轻、便于提携；同页 DEMO-C 亦有『adequately ventilated and secure, good visibility』『light weight』的正面反馈。该项与竞品持平偏优，是主商品稳定成立的基础卖点。",
        "clusterIds": [
          "C18",
          "C20"
        ]
      }
    ],
    "listingSuggestions": [
      {
        "area": "bullets",
        "priority": "high",
        "suggestion": "改写顶盖相关五点描述：不再宣称『spring load latches ensure easy one-handed door opening and closing / top door swings open to the left or right』，改为如实说明『顶盖需向上取下再对准两侧金属杆扣回』，并补一句使用前提『建议在无宠物状态下先练习2~3次开合』，同时把『顶装入口便于安抚怕门宠物』作为核心利益点前置，用真实描述降低预期落差",
        "evidence": "115条评论指出顶门需双手同时按压卡榫、必须整体取下才能装猫，抱怨与现描述的『单手开合、左右开合』直接冲突；但另有32条明确称赞顶部装入省去了硬塞正门的搏斗",
        "clusterIds": [
          "C1",
          "C13"
        ]
      },
      {
        "area": "imagery",
        "priority": "high",
        "suggestion": "新增顶盖开合的3步分解图与15秒短视频（取下顶盖 → 底部对准金属杆 → 两侧卡榫压回），并在主图第二张叠加『顶装入口』使用示意，替代文字说明难以传达的操作细节；有视频的解疑能力已被用户自发验证",
        "evidence": "多位用户表示『看了别人视频才会开顶门』，说明书被指『只有图、步骤难懂』『完全不指导』，组装与开合的学习成本是差评的主要来源",
        "clusterIds": [
          "C10",
          "C1",
          "C6"
        ]
      },
      {
        "area": "bullets",
        "priority": "high",
        "suggestion": "在五点描述中增加安全加固指引：明确『四只塑料卡扣为辅助固定，运输前务必将6组螺丝螺母拧紧』并配螺丝位置示意图，同时把『出厂附赠备用卡扣与专用扳手』写成可验证的承诺；如可行，改为出厂预装主体、只留少量易拧螺丝",
        "evidence": "169条评论涉及缺件、螺丝难拧或卡扣弹开（缺件70条、螺丝难拧48条、侧面卡扣断裂22条、前门脱落20条），用户被明确告知侧扣不可单独依赖，但 Listing 与说明书均未强调该加固步骤",
        "clusterIds": [
          "C5",
          "C6",
          "C21"
        ]
      },
      {
        "area": "other",
        "priority": "high",
        "suggestion": "在包装内附一张『到货30秒零件清单卡』（门板×1、侧面卡扣×4、螺丝螺母×6、把手×1、说明书×1）与单件补发入口二维码/链接，并同步改用带卡位的纸箱发货；缺件用户可自助补件而不必整箱退回",
        "evidence": "70条投诉到货缺件、12条抱怨退货与补发配件流程麻烦（该主题负向占比高达83.3%），用户反复提到『只想补一个卡扣却只能整箱退』『货物用塑料袋寄来，没有箱子可退』，2026年8月该问题仍有新增",
        "clusterIds": [
          "C11",
          "C5",
          "C12"
        ]
      },
      {
        "area": "aplus",
        "priority": "medium",
        "suggestion": "在 A+页面加入真实场景图与用户原话：『20磅大猫也能舒展』『猫自己进去当窝睡』『两只猫分批同箱运输』，并配一条10~12磅以上建议托底携带的温馨提示，把承认上限的做法转化为可信度",
        "evidence": "50条评论称赞14~25磅的大猫都能装、16条提到猫狗主动进箱当窝；但28条反映提手/顶盖在较重宠物下起拱，需要给出真实边界而非夸大承重",
        "clusterIds": [
          "C14",
          "C16",
          "C3"
        ]
      },
      {
        "area": "bullets",
        "priority": "medium",
        "suggestion": "细化尺寸选择指导：把现有『12-20 pounds』的体重口径改为『按宠物体长×肩高选择』并给出内径实测（如19×10英寸），同时加入尺寸对照示意；明确标注『本款不适用于客舱座椅下方』，避免航空出行用户买错",
        "evidence": "35条尺寸偏小抱怨（其中约17条来自本商品）集中反映『以体重选型导致买错』『描述比实物大』；另有评论明确指出箱体过高无法放入飞机座位下方",
        "clusterIds": [
          "C9",
          "C22"
        ]
      },
      {
        "area": "aplus",
        "priority": "low",
        "suggestion": "在 A+文案中加入『建议搭配可拆洗防滑软垫使用』的场景说明（或用配件位呈现软垫选件），并强调内壁与门框已做圆滑处理、无锐边",
        "evidence": "有评论反映箱底光滑导致猫站立打滑、需要自行铺垫，另有用户提到内壁粗糙处划伤宠物口鼻，售后与安全层面都值得主动回应",
        "clusterIds": [
          "C19",
          "C20"
        ]
      }
    ],
    "sentiment": {
      "positiveRatio": 0.9093261488348022,
      "neutralRatio": 0.05013927576601671,
      "negativeRatio": 0.04053457539918109
    },
    "asinBreakdown": [
      {
        "asin": "DEMO-B",
        "reviewCount": 34,
        "ratedCount": 34,
        "averageStar": 2.4,
        "starCounts": {
          "star1": 16,
          "star2": 3,
          "star3": 4,
          "star4": 7,
          "star5": 4
        },
        "positiveRatio": 0.3235294117647059,
        "neutralRatio": 0.1176470588235294,
        "negativeRatio": 0.5588235294117647
      },
      {
        "asin": "DEMO-A",
        "reviewCount": 401,
        "ratedCount": 65598,
        "averageStar": 4.6,
        "starCounts": {
          "star1": 1968,
          "star2": 656,
          "star3": 3280,
          "star4": 8528,
          "star5": 51166
        },
        "positiveRatio": 0.91,
        "neutralRatio": 0.05,
        "negativeRatio": 0.04
      },
      {
        "asin": "DEMO-C",
        "reviewCount": 65,
        "ratedCount": 65,
        "averageStar": 3.3,
        "starCounts": {
          "star1": 12,
          "star2": 8,
          "star3": 10,
          "star4": 16,
          "star5": 19
        },
        "positiveRatio": 0.5384615384615384,
        "neutralRatio": 0.1538461538461539,
        "negativeRatio": 0.3076923076923077
      }
    ],
    "coverage": [
      {
        "asin": "DEMO-B",
        "total": 34,
        "starCounts": {
          "star1": 16,
          "star2": 3,
          "star3": 4,
          "star4": 7,
          "star5": 4
        },
        "ratingCount": null
      },
      {
        "asin": "DEMO-A",
        "total": 401,
        "starCounts": {
          "star1": 72,
          "star2": 89,
          "star3": 86,
          "star4": 77,
          "star5": 77
        },
        "ratingCount": 65598
      },
      {
        "asin": "DEMO-C",
        "total": 65,
        "starCounts": {
          "star1": 12,
          "star2": 8,
          "star3": 10,
          "star4": 16,
          "star5": 19
        },
        "ratingCount": null
      }
    ],
    "clusters": [
      {
        "id": "C1",
        "label": "顶部门难开合、无铰链需整体取下",
        "sentiment": "negative",
        "reviewCount": 115,
        "excerpts": [
          {
            "text": "Impossible top load. To put your cat in through the top you need both hands simultaneously to pull the latches back",
            "star": 1,
            "date": "July 28, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "The top opening is not hinged.  It comes all the way off, making it nearly impossible to get back on",
            "star": 2,
            "date": "July 23, 2024",
            "asin": "DEMO-A"
          },
          {
            "text": "Useless as a top loader, which is the reason I bought this. It took 5 minutes to get the top open, 3 to close it.",
            "star": 1,
            "date": "August 3, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RD",
          "RQ",
          "RW",
          "RAK",
          "RAO",
          "RBE",
          "RDE",
          "RDI",
          "RDO",
          "REA",
          "REW",
          "RFA",
          "RFC",
          "RGS",
          "RHE",
          "RHM",
          "RHO",
          "RIE",
          "RII",
          "RJI",
          "RKM",
          "RKQ",
          "RLG",
          "RLK",
          "RLO",
          "RLS",
          "RLY",
          "RMA",
          "RMX",
          "RNG",
          "RNS",
          "RNY",
          "RCV",
          "RDF",
          "REL",
          "RGN",
          "RGR",
          "RHD",
          "RHN",
          "RIF",
          "RIL",
          "RIV",
          "RJP",
          "RKH",
          "RLH",
          "RLJ",
          "RMB",
          "RNH",
          "ROO",
          "RON",
          "ROY",
          "RPC",
          "RPD",
          "RPF",
          "RPH",
          "RPK",
          "RQG",
          "RQL",
          "RQM",
          "RQY"
        ]
      },
      {
        "id": "C2",
        "label": "塑料薄脆、整体不结实易裂",
        "sentiment": "negative",
        "reviewCount": 95,
        "excerpts": [
          {
            "text": "Extremely flimsy. Cheap thin plastic. Not durable at all.",
            "star": 1,
            "date": "July 23, 2025",
            "asin": "DEMO-B"
          },
          {
            "text": "The most flimsy plastic I have ever seen used for something you will be transporting a pet in.",
            "star": 1,
            "date": "November 10, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "very flimsy if your cat is >6 lbs",
            "star": 1,
            "date": "March 29, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RA",
          "RB",
          "RD",
          "RU",
          "RAE",
          "RAW",
          "RCG",
          "RCY",
          "RDA",
          "RDG",
          "RDK",
          "RDS",
          "RDW",
          "RFG",
          "RFO",
          "RGA",
          "RIG",
          "RJE",
          "RJG",
          "RKK",
          "RKW",
          "RLA",
          "RLC",
          "RLW",
          "RMG",
          "RMN",
          "RMO",
          "RMU",
          "RNH",
          "RNU",
          "RNW",
          "ROC",
          "ROX",
          "RPA",
          "RRB",
          "RRD",
          "RRU",
          "RRV",
          "RCH",
          "RJ",
          "RBW",
          "RGY",
          "RKG",
          "RDQ",
          "RBR",
          "RLZ"
        ]
      },
      {
        "id": "C3",
        "label": "提起时顶盖与把手弯曲变形",
        "sentiment": "negative",
        "reviewCount": 28,
        "excerpts": [
          {
            "text": "Top opening bows when 13 lb cat inside. Had to secure with bungie cord around for better security",
            "star": 4,
            "date": "August 23, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "The top part where the handle is attached is not sturdy.  It bends when I lift it with my cat inside.",
            "star": 3,
            "date": "October 17, 2024",
            "asin": "DEMO-A"
          },
          {
            "text": "My cat is 15 lbs and when I pick her up in this carrier, the lid bows, the latches lifting up.",
            "star": 2,
            "date": "March 21, 2025",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RK",
          "RLE",
          "RMC",
          "RNA",
          "RNC",
          "RMY",
          "RQT",
          "ROT",
          "RGZ",
          "RJL",
          "RKX",
          "RSA",
          "RMN",
          "RID",
          "RBE",
          "RPA"
        ]
      },
      {
        "id": "C4",
        "label": "前门与卡扣松脱致宠物逃出",
        "sentiment": "negative",
        "reviewCount": 20,
        "excerpts": [
          {
            "text": "The front cage door popped off because the clamps don’t hold the top and bottom together properly and my cat jumped out",
            "star": 1,
            "date": "April 24, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "The carrier door was faulty and the cat ran out and is missing.",
            "star": 1,
            "date": "June 6, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "The door pops off if you look at the thing wrong. Do not buy",
            "star": 2,
            "date": "November 17, 2023",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RAI",
          "RAY",
          "RBC",
          "RFK",
          "RIA",
          "RDY",
          "RFS",
          "RKU",
          "RBK",
          "RDQ",
          "RPI",
          "RFO",
          "RQR",
          "RKP",
          "RBS"
        ]
      },
      {
        "id": "C5",
        "label": "到货缺零件（螺丝卡扣门把手）",
        "sentiment": "negative",
        "reviewCount": 70,
        "excerpts": [
          {
            "text": "PARTS ARE MISSING-no door(kinda important 🤨)-plus some screws as well!",
            "star": 1,
            "date": "November 13, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "Arrived with one clamp missing --- defective!",
            "star": 1,
            "date": "September 5, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "One of the “heavy duty” clasps to hold it together is broken and didn’t come with the unit…",
            "star": 1,
            "date": "April 27, 2025",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RC",
          "RP",
          "RAA",
          "RBA",
          "RBG",
          "RBI",
          "RCK",
          "RCM",
          "RCQ",
          "RCS",
          "RDC",
          "RDM",
          "RCE",
          "RF",
          "RE",
          "REG",
          "REI",
          "REK",
          "RFM",
          "RHA",
          "RGC",
          "RGE",
          "RHY",
          "RIO",
          "RJA",
          "RJQ",
          "RKA",
          "RKO",
          "RMG",
          "RMI",
          "RMK",
          "RNO",
          "ROA",
          "ROI",
          "RSC",
          "RSE",
          "RGD",
          "RQH",
          "RRA",
          "RRD",
          "RRI",
          "RJU",
          "RCA",
          "RET",
          "RJV",
          "RKF",
          "RKD",
          "RKJ",
          "RKN",
          "RLL",
          "RLX",
          "RPM",
          "RPR",
          "RPS",
          "RPW",
          "RQN",
          "RQQ",
          "RRS",
          "RRZ",
          "RFH"
        ]
      },
      {
        "id": "C6",
        "label": "螺丝难拧、组装需自备工具",
        "sentiment": "negative",
        "reviewCount": 48,
        "excerpts": [
          {
            "text": "Putting the screws in to keep the 2 pieces together is impossible...poor design 😢",
            "star": 1,
            "date": "May 5, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "WORST DESIGN EVER! The nuts for the screws are IMPOSSIBLE to screw down due to the small space they sit in.",
            "star": 1,
            "date": "July 31, 2026",
            "asin": "DEMO-B"
          },
          {
            "text": "It was extremely difficult to assemble. It took two of us, it was so awkward.",
            "star": 2,
            "date": "July 2, 2024",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RY",
          "RAC",
          "RAG",
          "RAQ",
          "RDU",
          "REE",
          "RCO",
          "RHC",
          "RHI",
          "RKG",
          "RKI",
          "RKS",
          "RLO",
          "RNQ",
          "ROG",
          "RCY",
          "RDE",
          "RDQ",
          "RJJ",
          "RFD",
          "RFX",
          "RLH",
          "RMK",
          "RQC",
          "RQR",
          "ROV",
          "RPK",
          "RDZ",
          "RKQ",
          "RDN",
          "RDR",
          "RMD",
          "RJ"
        ]
      },
      {
        "id": "C7",
        "label": "到货即破损、有裂纹划痕",
        "sentiment": "negative",
        "reviewCount": 26,
        "excerpts": [
          {
            "text": "This arrived broken. For almost $50 it feels very cheap.",
            "star": 1,
            "date": "September 3, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "One of the latches was already broken when I took it out of the box.",
            "star": 2,
            "date": "March 9, 2024",
            "asin": "DEMO-A"
          },
          {
            "text": "Came broken but didn’t have time to return and get new before appointment.",
            "star": 1,
            "date": "October 7, 2025",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RB",
          "RBY",
          "RDW",
          "RFG",
          "RFU",
          "RHQ",
          "RHU",
          "RIC",
          "RIG",
          "RIK",
          "RJY",
          "RLY",
          "RMO",
          "RNE",
          "RMF",
          "RPP",
          "RPU",
          "RQE",
          "RQW",
          "REV",
          "RFF",
          "RPN",
          "RQO",
          "RHT",
          "RIP",
          "RJN",
          "RJT"
        ]
      },
      {
        "id": "C8",
        "label": "收到二手脏污、有异味商品",
        "sentiment": "negative",
        "reviewCount": 18,
        "excerpts": [
          {
            "text": "When unpacking the carrier from the packaging it had a sour odor.  It had stains and a sticky substance.",
            "star": 2,
            "date": "March 19, 2024",
            "asin": "DEMO-A"
          },
          {
            "text": "Thought I bought a new item but it was apparently used and returned.",
            "star": 2,
            "date": "November 7, 2025",
            "asin": "DEMO-B"
          },
          {
            "text": "Pet carrier is covered in scuffs, scratches and marks as well as what look like bleach spots.",
            "star": 2,
            "date": "September 17, 2023",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RBA",
          "RBG",
          "RHS",
          "RIQ",
          "RKE",
          "RED",
          "RGT",
          "RQV",
          "RMS",
          "ROK",
          "RPZ",
          "RE",
          "RF",
          "RKA",
          "RDW"
        ]
      },
      {
        "id": "C9",
        "label": "尺寸偏小装不下大猫中型犬",
        "sentiment": "negative",
        "reviewCount": 35,
        "excerpts": [
          {
            "text": "Too small for a adult cat",
            "star": 1,
            "date": "August 10, 2026",
            "asin": "DEMO-B"
          },
          {
            "text": "This is NOT for medium dogs. Chihuahua, yorkie, hamster. Not a medium dog.",
            "star": 1,
            "date": "December 10, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "1/2 the size of previously ordered carriers of this same pet carriers. Too small for my needs.",
            "star": 1,
            "date": "December 24, 2025",
            "asin": "DEMO-B"
          }
        ],
        "reviewIds": [
          "RCI",
          "RCU",
          "RCW",
          "RFI",
          "RFW",
          "RGM",
          "RGO",
          "RGQ",
          "RGU",
          "RGW",
          "RHK",
          "RHX",
          "RIH",
          "RJS",
          "RJZ",
          "RFZ",
          "RFL",
          "RFJ",
          "RDT",
          "RJO",
          "ROE",
          "RBD",
          "REN",
          "RKX",
          "RRB",
          "RRP",
          "RRV",
          "RRX",
          "RSA",
          "RGJ",
          "RL"
        ]
      },
      {
        "id": "C10",
        "label": "说明书粗糙、安装指引不清",
        "sentiment": "negative",
        "reviewCount": 16,
        "excerpts": [
          {
            "text": "VERY cheaply made, terrible instructions -- I won't put my dog in this.",
            "star": 1,
            "date": "June 10, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "The instructions might as well not exist, as they are entirely useless.",
            "star": 3,
            "date": "March 14, 2024",
            "asin": "DEMO-A"
          },
          {
            "text": "I guess it's ok but there are nooo instructions and or screws to hold it together",
            "star": 3,
            "date": "March 15, 2025",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RD",
          "RBO",
          "RBS",
          "RIS",
          "RJG",
          "RIB",
          "RLQ",
          "RLH",
          "RRQ",
          "RQB",
          "RQM",
          "REA"
        ]
      },
      {
        "id": "C11",
        "label": "退货与补发配件流程麻烦",
        "sentiment": "negative",
        "reviewCount": 12,
        "excerpts": [
          {
            "text": "But the return of this crate is a BIG hassle!",
            "star": 1,
            "date": "June 14, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "there's no option to request just the part replacement, only to return the whole item",
            "star": 1,
            "date": "June 28, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "It is going to be hard to return this item it dose not have a box",
            "star": 1,
            "date": "July 5, 2025",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RR",
          "RS",
          "RDM",
          "RFY",
          "RFA",
          "RCI",
          "RGC",
          "RQH",
          "RJC",
          "RGD",
          "RFQ",
          "RJQ"
        ]
      },
      {
        "id": "C12",
        "label": "包装简陋，塑料袋发货",
        "sentiment": "negative",
        "reviewCount": 12,
        "excerpts": [
          {
            "text": "it showed up in basically a clear garbage bag.",
            "star": 1,
            "date": "December 17, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "Came in a see through plastic bag that was ripped.",
            "star": 1,
            "date": "July 2, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "Delivered in a plastic bag.",
            "star": 1,
            "date": "May 23, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RR",
          "RFA",
          "RFE",
          "RGA",
          "RFY",
          "RNO",
          "RDP",
          "RQE",
          "RRZ",
          "RQV"
        ]
      },
      {
        "id": "C13",
        "label": "顶部装入方便，适合怕门的猫",
        "sentiment": "positive",
        "reviewCount": 32,
        "excerpts": [
          {
            "text": "I love the top loader! My cat is afraid of doors that you have to shove him through so this was a great compromise.",
            "star": 5,
            "date": "August 22, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "With this one I just lift him in from the top and he’s in before he’s figured out what happened.",
            "star": 5,
            "date": "August 11, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "Glad I got this with top loading option. Could not get my cat in through the front door.",
            "star": 5,
            "date": "May 8, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RAN",
          "RAX",
          "RBT",
          "RCP",
          "RCX",
          "ROH",
          "ROL",
          "RPY",
          "ROW",
          "ROP",
          "RBX",
          "RZ",
          "RH",
          "RG",
          "RCD",
          "RCJ",
          "RDB",
          "RCZ",
          "RID",
          "RRT",
          "RQP",
          "RAR",
          "RAT"
        ]
      },
      {
        "id": "C14",
        "label": "结实承重，适合大猫多猫",
        "sentiment": "positive",
        "reviewCount": 50,
        "excerpts": [
          {
            "text": "My cat is a big boy. He's 14 pounds. I felt very confident this was sturdy enough for him.",
            "star": 5,
            "date": "July 27, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "My cat is about 20 lbs and actually fits comfortably, which has been hard to find.",
            "star": 5,
            "date": "March 27, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "Tommy is 16 pounds, and his brother Kordell is 18 pounds, this one has no problem supporting either of them.",
            "star": 5,
            "date": "March 18, 2026",
            "asin": "DEMO-C"
          }
        ],
        "reviewIds": [
          "RCZ",
          "RDB",
          "RDD",
          "RDL",
          "RDV",
          "REB",
          "RBN",
          "ROU",
          "RRY",
          "RMP",
          "RNJ",
          "RMH",
          "RMV",
          "RND",
          "RNP",
          "RQS",
          "RPE",
          "RPG",
          "RPJ",
          "RPO",
          "RQA",
          "RQU",
          "RRC",
          "RRR",
          "RRH",
          "ROR",
          "RMZ",
          "RNL",
          "ROD",
          "ROJ",
          "RPB",
          "RBL",
          "RBH",
          "RCN",
          "RDX",
          "RGB",
          "REJ",
          "RMJ",
          "RML",
          "RNZ",
          "RRE"
        ]
      },
      {
        "id": "C15",
        "label": "组装简单、性价比高",
        "sentiment": "positive",
        "reviewCount": 42,
        "excerpts": [
          {
            "text": "Nice and sturdy. Easy to assemble.",
            "star": 5,
            "date": "September 9, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "once we got it and put it together in a few minutes you could tell it was of good quality.",
            "star": 5,
            "date": "June 28, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "Great value and great price. It is also easy to put together.",
            "star": 5,
            "date": "April 12, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RAH",
          "RBL",
          "RBX",
          "RCJ",
          "RDN",
          "RDX",
          "REZ",
          "RGF",
          "RHB",
          "RHJ",
          "RIT",
          "RJX",
          "RKR",
          "RKT",
          "RKV",
          "RLB",
          "RLF",
          "RMJ",
          "RML",
          "RMZ",
          "ROD",
          "ROM",
          "ROR",
          "RSD",
          "RQK",
          "RQF",
          "RCX",
          "RNL",
          "RNV",
          "RRE",
          "RQD"
        ]
      },
      {
        "id": "C16",
        "label": "猫狗愿意待、当窝睡觉",
        "sentiment": "positive",
        "reviewCount": 16,
        "excerpts": [
          {
            "text": "She even likes to get in it and take her naps. 👍",
            "star": 5,
            "date": "August 25, 2026",
            "asin": "DEMO-B"
          },
          {
            "text": "My cats love it even for sleeping.",
            "star": 5,
            "date": "March 28, 2026",
            "asin": "DEMO-C"
          },
          {
            "text": "She ended up taking naps in it like it was a cat house.",
            "star": 5,
            "date": "April 7, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RX",
          "RDX",
          "RNB",
          "RQX",
          "RNT",
          "RMT",
          "RAV",
          "RBV",
          "RPT"
        ]
      },
      {
        "id": "C17",
        "label": "适合幼猫、兔子、豚鼠等小宠",
        "sentiment": "positive",
        "reviewCount": 12,
        "excerpts": [
          {
            "text": "Perfect for my bunnies. Not soft of course, put soft mats in as padding.",
            "star": 4,
            "date": "August 29, 2026",
            "asin": "DEMO-B"
          },
          {
            "text": "Perfect carrying case for my guinea pig!",
            "star": 4,
            "date": "January 8, 2026",
            "asin": "DEMO-B"
          },
          {
            "text": "Perfect for my kitten. I needed something to transport him back and forth to the vet and this is perfect.",
            "star": 5,
            "date": "September 4, 2026",
            "asin": "DEMO-B"
          }
        ],
        "reviewIds": [
          "RM",
          "RZ",
          "RX",
          "RCT",
          "ROZ",
          "RAV",
          "RJF",
          "RLN",
          "RFN"
        ]
      },
      {
        "id": "C18",
        "label": "通风视野好、轻便易携带",
        "sentiment": "positive",
        "reviewCount": 12,
        "excerpts": [
          {
            "text": "Secure, sturdy, light weight for such sound structure, flexible access structures, roomy while easy to transport.",
            "star": 5,
            "date": "March 18, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "A great carrier, adequately ventilated and secure, good visibility, recommended",
            "star": 5,
            "date": "April 11, 2026",
            "asin": "DEMO-C"
          }
        ],
        "reviewIds": [
          "ROJ",
          "RMR",
          "RI",
          "RMJ",
          "RRT",
          "ROP",
          "RH"
        ]
      },
      {
        "id": "C19",
        "label": "内底光滑，猫站立打滑",
        "sentiment": "negative",
        "reviewCount": 6,
        "excerpts": [
          {
            "text": "they made the interior of the area where the cat stands so slick that every time she tried to stand up",
            "star": 2,
            "date": "October 29, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "The floor (bottom) looks very slick. It'll definitely need something in the bottom.",
            "star": 4,
            "date": "February 24, 2026",
            "asin": "DEMO-C"
          }
        ],
        "reviewIds": [
          "RME",
          "RDJ",
          "RPC",
          "RMD",
          "RHF"
        ]
      },
      {
        "id": "C20",
        "label": "内部粗糙金属边划伤宠物",
        "sentiment": "negative",
        "reviewCount": 6,
        "excerpts": [
          {
            "text": "There are sharp metal edges and I have scraped my hand trying to open and close the door.",
            "star": 2,
            "date": "September 6, 2023",
            "asin": "DEMO-A"
          },
          {
            "text": "somehow our little Fluffy Pants cut her nose while she was being transported in this cage",
            "star": 3,
            "date": "May 5, 2024",
            "asin": "DEMO-A"
          },
          {
            "text": "By the time we got there her already hurt paw was hurt even worse.",
            "star": 1,
            "date": "April 25, 2025",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RFP",
          "RJW",
          "RAS",
          "REU",
          "RDZ"
        ]
      },
      {
        "id": "C21",
        "label": "侧面卡扣易弹开或断裂",
        "sentiment": "negative",
        "reviewCount": 22,
        "excerpts": [
          {
            "text": "The crate was good for a few uses, then the top latches kept popping up.",
            "star": 2,
            "date": "December 22, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "I liked it but after several uses the clips on the sides started breaking off.",
            "star": 2,
            "date": "July 7, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "Not happy with latches… work like cheap things.",
            "star": 2,
            "date": "January 26, 2026",
            "asin": "DEMO-A"
          }
        ],
        "reviewIds": [
          "RAP",
          "RLU",
          "RLI",
          "RMQ",
          "RBU",
          "RKZ",
          "RLM",
          "RLW",
          "RNU",
          "RDF",
          "REO",
          "RHU",
          "RHQ",
          "RPP",
          "RQW",
          "RRG",
          "RJT"
        ]
      },
      {
        "id": "C22",
        "label": "太高无法放入飞机座位下",
        "sentiment": "negative",
        "reviewCount": 6,
        "excerpts": [
          {
            "text": "On a plane, it is too tall to fit underneath the seat in front of you.",
            "star": 5,
            "date": "September 5, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "Muy grande para viajar en el avión",
            "star": 1,
            "date": "June 15, 2025",
            "asin": "DEMO-C"
          },
          {
            "text": "hard to fasten in car but otherwise very nice",
            "star": 4,
            "date": "November 26, 2025",
            "asin": "DEMO-C"
          }
        ],
        "reviewIds": [
          "RH",
          "RGG",
          "RCH",
          "RKL"
        ]
      },
      {
        "id": "C23",
        "label": "定价偏高、性价比不符",
        "sentiment": "negative",
        "reviewCount": 12,
        "excerpts": [
          {
            "text": "Cheap plastic comparable to cheap Tupperware. You will need your own tools to properly tighten.",
            "star": 3,
            "date": "September 10, 2026",
            "asin": "DEMO-A"
          },
          {
            "text": "But I was definitely expecting better quality for it being almost $50…",
            "star": 3,
            "date": "May 26, 2025",
            "asin": "DEMO-A"
          },
          {
            "text": "For 40 dollars you would expect a cat to be able to fit.",
            "star": 1,
            "date": "August 5, 2026",
            "asin": "DEMO-B"
          }
        ],
        "reviewIds": [
          "RJ",
          "RBR",
          "RGO",
          "RLN",
          "RB",
          "RAU"
        ]
      }
    ],
    "insights": [
      {
        "kind": "contradiction",
        "title": "顶装门：最大卖点同时是最大痛点",
        "body": "正面簇C13「顶部装入方便、适合怕门的猫」32条全为4~5星；负向簇C1「顶部无铰链、需整体取下」却有115条，负向占比51.7%，且该簇2026-08负向占比达1，趋势显示恶化。同一顶开门设计同时被集中称赞与集中吐槽，差异点在铰链与开合手感。建议保留顶装入口，改为带铰链、可单手开合并二次锁止的顶盖，直接转化规模最大的一批差评。",
        "clusterIds": [
          "C1",
          "C13"
        ]
      },
      {
        "kind": "attribution",
        "title": "卡扣与螺丝结构是差评的系统性根因",
        "body": "C1（115条）、C5（70条）、C3（28条）、C21（22条）、C4（20条）合计约255条评论，分别指向顶门难开、缺卡扣螺丝、提起时顶盖弯曲、侧面卡扣弹开、前门脱落，全部落在两片式壳体＋弹簧卡扣＋螺丝固定的同一结构上，其中C4负向占比0.8。这不是个体差异而是设计耦合问题。建议一体成型壳体、卡扣改二次锁止、出厂预装并附备用卡扣。",
        "clusterIds": [
          "C1",
          "C5",
          "C3",
          "C21",
          "C4"
        ]
      },
      {
        "kind": "contradiction",
        "title": "承重口碑两极：大猫能装与塑料薄脆并存",
        "body": "C14「结实承重、适合大猫多猫」41条全为正面，样本称14~20磅猫也稳；但C2「塑料薄脆、整体不结实」95条负向占比73.9%，C3「提起时顶盖弯曲」16条中有10条给出3~4星仍反映顶盖变形。同一重量段评价相反，说明结构在承重临界点失效且被中高星评价掩盖。建议提手与顶盖连接处加筋、标注真实承重上限，避免大猫场景翻车。",
        "clusterIds": [
          "C14",
          "C2",
          "C3"
        ]
      },
      {
        "kind": "attribution",
        "title": "尺寸抱怨近半来自同页其它ASIN",
        "body": "C9「尺寸偏小装不下大猫中型犬」31条中，17条来自主ASIN，另有11条来自DEMO-B、3条来自DEMO-C；DEMO-B均分仅2.4、负向占比55.9%。该簇近半证据来自同页其它ASIN/同族变体，不应全部归为主商品缺陷。建议在变体页增加尺寸对照图与「按宠物体长而非体重选择」的引导，减少买错型号带来的尺寸差评。",
        "clusterIds": [
          "C9",
          "C2",
          "C1"
        ]
      },
      {
        "kind": "opportunity",
        "title": "组装与配件链路是最大可修复机会",
        "body": "C5到货缺零件70条、C6螺丝难拧48条（负向60.6%）、C10说明书不清16条、C11退货与补件麻烦12条（负向83.3%），合计约146条，占500条样本近三成，且C5与C7的趋势已显示恶化。对照C15「组装简单、性价比高」42条全正面，可见这属交付与设计选择问题而非用户能力问题。建议出厂预装、免工具固定、随箱附备用卡扣，并开放单件补发入口。",
        "clusterIds": [
          "C5",
          "C6",
          "C10",
          "C11"
        ]
      },
      {
        "kind": "opportunity",
        "title": "逃逸与划伤：小样本但后果最重",
        "body": "C4「前门与卡扣松脱致宠物逃出」20条、负向占比0.8；C20「内部粗糙金属边划伤宠物」6条、负向占比0.6；C19「内底光滑、猫站立打滑」6条。数量不大但后果最严重，且安全域的受伤/伤害类关键词预扫描在主ASIN与兄弟ASIN共命中7条。建议门闩增加二次锁止与开合到位提示、包边打磨去毛刺、标配可拆洗防滑内垫，并在Listing强化锁扣确认与车内固定的使用说明。",
        "clusterIds": [
          "C4",
          "C20",
          "C19"
        ]
      }
    ],
    "risks": [
      {
        "area": "safety",
        "signal": "injuryOrHarm",
        "severity": "medium",
        "trend": "stable",
        "clusterIds": [
          "C20",
          "C4"
        ]
      },
      {
        "area": "reputation",
        "signal": "refundComplaintWave",
        "severity": "high",
        "trend": "worsening",
        "clusterIds": [
          "C11",
          "C5",
          "C7"
        ]
      },
      {
        "area": "compliance",
        "signal": "missingWarning",
        "severity": "low",
        "trend": "stable",
        "clusterIds": [
          "C10",
          "C6"
        ]
      }
    ],
    "selected": [
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "I would definitely NOT call the top sturdy. O got 2 during Prime Days and did not use them until last week. I have 6 cats and it was ti,e for vaccinations last week. I find the top loading the fastest and easiest way to get the cat in the carrier. This purchase was to replace 2 of my older carriers with only front entry.  Trying to close the top on one the corner  kept pushing pas th pace where it is ment to lock into place. while I was working on one carrier the cat in the other carrier was abl",
        "date": "August 25, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "This arrived broken. For almost $50 it feels very cheap. You have to fight the top and bottom to stay together long enough to put it together.",
        "date": "September 3, 2026",
        "helpful": null,
        "rid": "RB"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Received this with no door and no way to contact! How am I supposed to keep my animal inside with no gate no door no nothing? The worst the",
        "date": "August 28, 2026",
        "helpful": "One person found this helpful",
        "rid": "RC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "One side was a broken. I've had to secure it with zip ties since then. Other than that it seems somewhat reliable.",
        "date": "August 20, 2026",
        "helpful": null,
        "rid": "RP"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "I knew I should’ve stayed away from this PetVoyage “2-door” (there’s only one door!!) top load “hard” (a canvas bag has more structure) pet travel carrier.The plastic is thin and flimsy. It is not structurally sound and I do not trust putting my animals in this crushable, plastic splintering, torture box.The screws and washers provided don’t fit together! They provided them and it’s not even the correct parts!There are no assembly instructions. Just a sheet of paper with pictures of this pla",
        "date": "February 28, 2026",
        "helpful": "15 people found this helpful",
        "rid": "RD"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "If you love your cat, please do not use this carrier. The \"Top-Load\" door uses the same (flimsy) hardware that works OK on the small pet carrier, but in a large-cat application it is just too weak to trust. The \"Top-Load\" door has 4 spring loaded pins that are plastic rods, and they register into holes on the front end and back end of the carrier top. This is not thick-wall re-enforced plastic like the holes for the welded steel/spring loaded front door. This is the original carrier lid-top - bu",
        "date": "November 19, 2025",
        "helpful": "19 people found this helpful",
        "rid": "RQ"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Very disappointing, it showed up in basically a clear garbage bag. The side clip to fasten the bottom crate to the top was either broke off or just plain missing from said garbage bag. The front door latch didn’t fit properly once put together- then when trying to return it - we need a box to send it back if we use UPS. It never came in a box to begin with. It was literally like we got a bag of junk someone else returned. Not cool as it was a gift for our daughter to bring her pet back home for ",
        "date": "December 17, 2025",
        "helpful": "10 people found this helpful",
        "rid": "RR"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "This crate came defective.  The top entry lid does not fit in the opening, and you can't close and lock it.  I understand that errors happen.  But the return of this crate is a BIG hassle!  I have to print out a label, take the crate to a UPS store, secure a box (free) and package it myself.  That would be fine if I ordered the wrong size or I didn't like the crate.  But it's DEFECTIVE!",
        "date": "June 14, 2025",
        "helpful": "10 people found this helpful",
        "rid": "RS"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "I purchased the same carrier in 2022 and it was awesome - super sturdy, everything worked and closed well.I needed another one and decided to go with the same one expecting same high quality.I can't believe the quality went down so much and so quick. The carrier now is made of super thin and flimsy plastic. It barely holds the shape. The biggest problem is the door not closing at all due to its total misalignment/ lack of indent on the carrier for it.Save yourself time on return, look for some o",
        "date": "July 29, 2025",
        "helpful": "8 people found this helpful",
        "rid": "RU"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "BEWARE! This is an unsafe design. As someone in rescue who handles carriers, I can tell you the top-loading door is too flimsy; a cat could easily force their way through it. Additionally, the top door latches are extremely ineffective awkward and require two hands to close. This makes it impossible to secure a reluctant cat quickly, essentially turning the top door into an escape hatch. Do not risk losing your cat by using this carrier.",
        "date": "February 4, 2026",
        "helpful": "6 people found this helpful",
        "rid": "RW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "There is no real description to tell you that the top load is not easy to open or close and that the screws that hold it together are held on by bolts instead of wing nuts like most carriers so there’s a reason that this was so cheap because it’s a crappy product",
        "date": "July 13, 2025",
        "helpful": "6 people found this helpful",
        "rid": "RY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Seems sturdy but I don’t trust it since it’s missing a latch. I’m sad at the lack of quality check that was given to this item, especially since it’s coming from the warehouse I work in!! It’s needed for tomorrow’s vet visit so I can’t return it unfortunately. Next time I’ll just shop in store for a sure thing.",
        "date": "March 1, 2024",
        "helpful": "6 people found this helpful",
        "rid": "RAA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Overall very poorly constructed. Relatively easy assembly, but this does not feel at all secure enough to hold a 10lb cat. The screw and bolts do not tighten enough to hold the top and bottom together enough that I would be comfortable picking it up by the top handle. And the top load door is horribly constructed. You’d need two people to get the cat in—one to use both hands to open and close the door, one to put the cat in. The door easily comes off, giving me even less confidence that I could ",
        "date": "September 8, 2025",
        "helpful": "5 people found this helpful",
        "rid": "RAC"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "The most flimsy plastic I have ever seen used for something you will be transporting a pet in. My cat is 20lbs so this was ideal being a top entry. I used this a couple times to get back and forth from the house to the vet. Bought this Oct 2024 and here it is a year later and I just noticed a small crack in the plastic at the top of the cage. Spend a little extra and get a better brand. I got this because it was a top entry and cheaper than the other brands. Now I know why it was cheaper.",
        "date": "November 10, 2025",
        "helpful": "5 people found this helpful",
        "rid": "RAE"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Horrible design.No way to get the screw  tightened- nylon insert grabs the threads on purpose-In a tight, recessed space → you can’t get leverage-NO TOOL INCLUDED → you’re stuck doing tiny, frustrating turns and will NEVER GET THE SCREW TIGHTENED. NOT POSSIBLE.  After working to get one as far as I could I could barely get it off.And you cannot easily get the top closer to lift without the entire thing coming off. My cat would be out before I could close it!",
        "date": "April 1, 2026",
        "helpful": "5 people found this helpful",
        "rid": "RAG"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "The front cage door popped off because the clamps don’t hold the top and bottom together properly and my cat jumped out into the street (he’s fine).This is a HUGE and dangerous flaw.",
        "date": "April 24, 2025",
        "helpful": "4 people found this helpful",
        "rid": "RAI"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Impossible top load. To put your cat in through the top you need both hands simultaneously to pull the latches back then remove the lid completely, then somehow use a third hand to put your cat in, then pick up the lid and slam the lid back on quickly and turn the latches again before your cat jumps out",
        "date": "July 28, 2025",
        "helpful": "4 people found this helpful",
        "rid": "RAK"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "I was looking forward to getting this carrier.  Tried for a while to assemble it which should have been as easy as 1,2,3 but it didn’t work.  I figured out the door was too small for this carrier. The plastic is somewhat soft so I don’t know how sturdy it will be since it didn’t assemble.  Returning.  Would not recommend",
        "date": "July 31, 2025",
        "helpful": "4 people found this helpful",
        "rid": "RAM"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Top door of carrier is Very difficult to open and close. It is a turn and push long rod and spring, unlike the front standard compress spring. At one point when trying to open the top, it came loose and slipped into the carrier. Not cat safe. My return window has closed, so I'll leave it in the basement as a spare, but only use the front door. I'll buy another brand with a safer top load to use for veterinary visits.",
        "date": "April 23, 2026",
        "helpful": "4 people found this helpful",
        "rid": "RAO"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Doesn't hold together in front by the door. There is a nut and bolt that doesnt fit in the hole in front. There needs to be a larger lip to get it to tighten properly. Afraid to have a cat inside and pick it up as I would have difficulty closing the carrier or they might get out. If I go to use it. I have to open the top instead.",
        "date": "June 8, 2025",
        "helpful": "4 people found this helpful",
        "rid": "RAQ"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "I bought this to take our cat to the vet. By the time we got there her already hurt paw was hurt even worse. We had to take her to orthopedic surgeon, it was horrible. Wish I never bought the damn thing 😢 I'll forever use the cardboard box ones.",
        "date": "April 25, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RAS"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "I've always had good experience with PetVoyage products in the past, I'm disappointed in this item, especially considering the cost -$45. Calling this a 'Top Load' carrier is a stretch as in use, it's clumsy and awkward at best. I ordered this online for quick delivery so I could use it this week. I guess I'm heading to my local pet store to find another carrier that I can see in person. Incredible waste of money. I typically check the bad reviews, but somehow didn't do it this time around. ",
        "date": "May 4, 2026",
        "helpful": "3 people found this helpful",
        "rid": "RAU"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Extremely flimsy. Cheap thin plastic. Not durable at all. Immediately returned. Highly recommend buying a different carrier. This would be a good deal for $10. Extra annoyed I have to take my time to return.",
        "date": "July 23, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RAW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "if Zero stars is possible thats what I would give it.  Bought it to take a sick cat to the vet.  The carrier door was faulty and the cat ran out and is missing.  This has been a nightmare.  Owners are heartbroken",
        "date": "June 6, 2026",
        "helpful": "3 people found this helpful",
        "rid": "RAY"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Product arrived with missing bolts and nuts to assemble carrier. Was like new condition but it was clearly used and missing parts",
        "date": "October 8, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RBA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Does not shut securely.  I was concerned about it and then my vet pointed it out and suggested I purchase a different, more secure product",
        "date": "September 26, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RBC"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "The top access is useless with it not being hinged.  Absolutely no way to drop a cat in & close the top one handed or even two handed securely or quickly. The plastic is also thin.  I don't trust it to carry by the handle.  I am really disappointed with this carrier & returning it.",
        "date": "June 12, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RBE"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "One of the “heavy duty” clasps to hold it together is broken and didn’t come with the unit… it also looks like I received a used one not a new one",
        "date": "April 27, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RBG"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Received the item an Amazon box, not it’s original packaging. It appears that the cat carrier was half built since step 1 & part of step 5 were already completed. Additionally parts I, J & K were missing(see picture). I need the carrier for the next day and unfortunately don’t have time to return it. I think generally the item serves its purpose, the door sounds a little flimsy without all the parts.",
        "date": "April 27, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RE"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "What a joke-I ordered this specifically to take some cats in to be fixed on  Friday(got crate on Wednesday)…& Guess what…PARTS ARE MISSING-no door(kinda important 🤨)-plus some screws as well!…to say I’m pissed is a understatement -I have no idea how I’m gonna transport these feral cats on Friday without a crate😡I want my money back",
        "date": "November 13, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RBI"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "WORST DESIGN EVER! The nuts for the screws are IMPOSSIBLE to screw down due to the small space they sit in. The plastic latches are absolutely, 100% worthless. If your hand passes by they pop open. If I were to keep I would have to zip tie the top to the bottom. HORRIBLE product",
        "date": "July 31, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RBK"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Cheap construction using cheap materials. Arrived cheaply packaged with box partially open.Missing one of the four securing latches.Complete waste of money and would return but don’t have time to wait another 6 days for two day shipping.",
        "date": "June 18, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RBM"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Absolute worst animal crate/carrier I have ever encountered.  VERY cheaply made, terrible instructions -- I won't put my dog in this.  A terrible product.  I'm heading to a big pet store now",
        "date": "June 10, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RBO"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Literally worst carrier I’ve ever bought. Cheaply made. The top is very awkward and difficult to open and when you finally do get it off, the whole thing just comes OFF (doesn’t swing open) and then it takes forever to wedge it back on.They give you bolts to attach to the sides, but no tool to tighten them, so it’s only a matter of time before they become loose.",
        "date": "October 23, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RBQ"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "On the second day of use the gate trapped my kitten and wouldn’t release even though I moved the lever that the reviews said but had to unbolt the carrier. Also the instructions are terrible",
        "date": "September 22, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RBS"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Purchased this carrier for my cat. Unfortunately, I assembled it the same day I needed to use it and quickly realized how poorly designed it is. One of the latches does not work and the top door needs two people to quickly secure it. Very disappointed in this \"Amazon Choice\".",
        "date": "May 19, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RBU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Honestly the plastic material is made of isn’t very robust.  It uses nuts and screws to help hold it together.  The top opening for access is spring loaded oddly and I couldn’t figure out how not open it without removing the top door.It isn’t very user friendly so it wouldn’t recommend it.",
        "date": "November 20, 2023",
        "helpful": "2 people found this helpful",
        "rid": "RBW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Arrived damaged missing clips and door does not fit.",
        "date": "November 11, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RBY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Arrived missing a latch",
        "date": "April 25, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RCA"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Other than the missing parts this is still a bad cat carrier.  The top doesn't have a hinge, which means you need one hand to hold the cat and one to stick the top back on.  The top is a lot easier with two hands, as is the cat.  The construction is pretty flimsy so I doubt it will last long, but it should hold me until I can find a decent carrier.It is big enough for my two large cats, 18 pounds each.",
        "date": "April 25, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RCC"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "My cages came without screws , & someone old zip ties in it",
        "date": "November 27, 2025",
        "helpful": null,
        "rid": "RF"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Came falling apart with missing parts.",
        "date": "July 17, 2025",
        "helpful": null,
        "rid": "RCE"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "very cheap. thin plastic carrier.  the top door doesn't work well. do not buy this!",
        "date": "August 8, 2025",
        "helpful": null,
        "rid": "RCG"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Too small for my boy.  Plus I have to paid to send it back.  Really amazon am a Prime member...this is how to treat the members and no members.",
        "date": "July 26, 2025",
        "helpful": "One person found this helpful",
        "rid": "RCI"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Missing one of the handles on the side that is needed to properly close the carrier. Have to take time now out of my schedule to return it",
        "date": "July 31, 2025",
        "helpful": "One person found this helpful",
        "rid": "RCK"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Arrived with one clamp missing --- defective!",
        "date": "September 5, 2025",
        "helpful": null,
        "rid": "RCM"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "how are you supposed to get the screws in correctly without putting them upside down?",
        "date": "November 4, 2025",
        "helpful": null,
        "rid": "RCO"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Missing parts",
        "date": "November 10, 2025",
        "helpful": null,
        "rid": "RCQ"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "I am extremely annoyed. I needed to take my cat to the vet so I ordered this carrier. It arrived and I went to set it up. The screws were not included. Now I have to cancel my appointment and reschedule for another time which will not be soon since they are always booked out.",
        "date": "November 11, 2025",
        "helpful": null,
        "rid": "RCS"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "returned to small",
        "date": "November 26, 2025",
        "helpful": null,
        "rid": "RCU"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "This is NOT for medium dogs. Chihuahua, yorkie, hamster. Not a medium dog.",
        "date": "December 10, 2025",
        "helpful": null,
        "rid": "RCW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "You get what you pay for.  This is made with cheap plastic. It is not sturdy. It does not assemble easily.",
        "date": "December 27, 2025",
        "helpful": null,
        "rid": "RCY"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Horrible! It had fallen apart after one use! The screws would fall out although i made sure it was screwed tight. Very disappointed will not be buying this ever again",
        "date": "December 30, 2025",
        "helpful": null,
        "rid": "RDA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "was sent to me broken missing screws",
        "date": "January 1, 2026",
        "helpful": null,
        "rid": "RDC"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Usually PetVoyage are okay. This item is not. It’s very difficult to assemble unless you have tiny and very strong fingers and don’t mind that getting the upper door opened is next to impossible (makes loading and unloading at the vet harder than it is naturally). This is a cheap imitation of one sold by another online pet retailer for a little more, that actually works.",
        "date": "January 2, 2026",
        "helpful": "One person found this helpful",
        "rid": "RDE"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "This is not sturdy construction it’s flimsy and it was returned quickly",
        "date": "January 10, 2026",
        "helpful": null,
        "rid": "RDG"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Every other one star rating says the same thing I’m about to say… Not worth the box it was shipped in. I rarely write reviews, but I was so upset and disappointed by this product that I had to. This was purchased from Amazon for me by a friend.  The door is hard to open - and the top entry is AWFUL! The whole thing comes off and you basically have to reassemble it every time you want to close it again. This gives your anxious cat plenty of time to escape. In general, the whole thing is shoddy. T",
        "date": "January 15, 2026",
        "helpful": null,
        "rid": "RDI"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Too flimsy.. sent back",
        "date": "January 17, 2026",
        "helpful": null,
        "rid": "RDK"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Came without doorPain in ass to send backWould not just send a door",
        "date": "January 24, 2026",
        "helpful": null,
        "rid": "RDM"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Top opening is a piece that falls off and hard to close once cat is in it.",
        "date": "March 11, 2026",
        "helpful": "One person found this helpful",
        "rid": "RDO"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "All thin-type plastic and Cheaply made & difficult to assemble.The front closure is very stiff plastic and impossible to snap together and lock, in order to assure that it won’t open up and cause the pet to either escape or tumble out !",
        "date": "March 12, 2026",
        "helpful": null,
        "rid": "RDQ"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "very flimsy if your cat is >6 lbs",
        "date": "March 29, 2026",
        "helpful": null,
        "rid": "RDS"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Poorly designed - side bolts have a tiny hex nut which is impossible to tighten unless put in upside down and difficult to tighten even then.  Door does not fit the opening.Buy another brand.",
        "date": "April 4, 2026",
        "helpful": "One person found this helpful",
        "rid": "RDU"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "It came with deep scratches in the bottom, missing instructions and not enough of the poorly milled screws. It’s made of flimsy plastic and the parts don’t align. The top door is so poorly designed that it’s useless. It really needs to be returned, but I have to weigh the cost of taxis to and from the UPS store and just using this thing for something else.",
        "date": "April 11, 2026",
        "helpful": "One person found this helpful",
        "rid": "RDW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "It doesn't stay together. The door doesn't stay on. If you're like me and have a cat that is gonna do anything to get out they'll pop that door easily. I wish I had tried to use it within the return window but I didn't. Oh well...",
        "date": "August 3, 2026",
        "helpful": null,
        "rid": "RDY"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Useless as a top loader, which is the reason I bought this. It took 5 minutes to get the top open, 3 to close it. No way that works with a panicked cat inside. Not made for one person operation. Absolutely horrible design, no instructions in English. Also WAY OVERPRICED for what it is. Avoid this one.",
        "date": "August 3, 2026",
        "helpful": "One person found this helpful",
        "rid": "REA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Do not buy this.  It is difficult to put together.  Just drive to any store and buy somthing.",
        "date": "August 14, 2026",
        "helpful": null,
        "rid": "REC"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Due to design flaw, it is impossible to secure the hexagonal bolts as depicted. Note: Instructions last step shows placing bolt so that the screw top is visible. In order to securely attach the bolts, one must screw them in upside down which then poses a safety hazard as the exposed bolt can snag on items and cause small cuts.",
        "date": "August 1, 2026",
        "helpful": "One person found this helpful",
        "rid": "REE"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Does not send parts to this piece of s*** do not buy do not buy",
        "date": "October 3, 2025",
        "helpful": null,
        "rid": "REG"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "It’s the first time to try used , which ended up being very disappointed. There missed several essential parts in the package and not able to assemble the carrier. Please don’t resale it again. It will waste everyone time.",
        "date": "April 13, 2026",
        "helpful": null,
        "rid": "REI"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "You  purchase it but doesn’t come with all the nuts and bolts for to connect the top to the bottom",
        "date": "May 10, 2025",
        "helpful": null,
        "rid": "REK"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "This was advertised as a top and front loader and it’s not a top loader. I had this shipped to where I picked up the cats and drove to my parents so there’s no packaging. How do I get the product I paid for which is the top loader and fro t loader.",
        "date": "June 10, 2025",
        "helpful": "One person found this helpful",
        "rid": "REM"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Not easy to lock",
        "date": "January 21, 2026",
        "helpful": null,
        "rid": "REO"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "This is a piece of crap. The bottom wabbles on the floor. The top comes completely off - not on a latch.",
        "date": "October 31, 2025",
        "helpful": null,
        "rid": "REQ"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "I was not looking for a pet carrier that I had to assemble. This fact should be mentioned when advertising product.Where is my refund - should be on my American Express bill",
        "date": "November 3, 2025",
        "helpful": null,
        "rid": "RES"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Because my dog was bleeding in the cage. Cause it's kept on hitting himself, he was a a big chihuahua",
        "date": "July 19, 2025",
        "helpful": null,
        "rid": "REU"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "The top is not well designed. It has to be totally removed to put cat on.",
        "date": "July 30, 2026",
        "helpful": null,
        "rid": "REW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Do not buy this carrier-it is cheap plastic and the top does not securely close which is very dangerous. When you pick it up the latches on top begin to flip up-if it opened the top would open . You would probably drop carrier , possibly hurting cat. Terrible, unsafe design.",
        "date": "July 23, 2026",
        "helpful": "One person found this helpful",
        "rid": "REY"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "The top door of this crate is sticky and sometimes falls into the crate. I am returning thisAlso, the return requires a box which this didn’t come in. It came in a bag and might be the reason it is defective.  Such a ripoff",
        "date": "June 30, 2026",
        "helpful": "One person found this helpful",
        "rid": "RFA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Awkward to open from the top. I  returned this and why us it not showing up in my returns?",
        "date": "June 13, 2026",
        "helpful": null,
        "rid": "RFC"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Missing parts (side clips). My cat had an appointment this morning so unfortunately I had to guinea rig the carrier to use it. Delivered in a plastic bag. Measurements weren’t fully accurate. Cats 20lbs 17 inches long he just fit.",
        "date": "May 23, 2026",
        "helpful": "One person found this helpful",
        "rid": "RFE"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Cage is flimsy it arrived damaged too. If it wasn’t damaged I would’ve sent it back. Don’t buy this cage",
        "date": "May 14, 2026",
        "helpful": null,
        "rid": "RFG"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Dog can't turn around.",
        "date": "May 10, 2026",
        "helpful": null,
        "rid": "RFI"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "The door fell off.",
        "date": "March 8, 2026",
        "helpful": null,
        "rid": "RFK"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Did receive the 6 screws to hold the crate together!!",
        "date": "February 22, 2026",
        "helpful": null,
        "rid": "RFM"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Weak plastic. Cat busted out everytime. Nightmare trying to use this to go to a vet appointment, smh. The only secure part is the gate the carrier bends around the gate.",
        "date": "July 10, 2025",
        "helpful": "One person found this helpful",
        "rid": "RFO"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Ask for return and refund",
        "date": "October 17, 2025",
        "helpful": null,
        "rid": "RFQ"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "A piece of junk.  Don't buy.  It falls apart when you try to close it.",
        "date": "July 9, 2025",
        "helpful": null,
        "rid": "RFS"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Came broken but didn’t have time to return and get new before appointment. Disappointed in product. Would have been nice if it wasn’t broken",
        "date": "October 7, 2025",
        "helpful": null,
        "rid": "RFU"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Super small",
        "date": "October 4, 2025",
        "helpful": null,
        "rid": "RFW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Why did you pick this product vs others?:It is going to be hard to return this item it dose not have a box",
        "date": "July 5, 2025",
        "helpful": null,
        "rid": "RFY"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Flimsy plastic, clamps don’t work,  absolutely not worth the money. Very disappointed.  Came in a see through plastic bag that was ripped. If time wasn’t a factor I would return it.",
        "date": "July 2, 2025",
        "helpful": null,
        "rid": "RGA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Carrier arrived missing a part (blue latch that connects top and bottom together) and there's no option to request just the part replacement, only to return the whole item. I bought this product before and had no issues, but this was disappointing.",
        "date": "June 28, 2025",
        "helpful": "One person found this helpful",
        "rid": "RGC"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Was missing a major clip to hold it together",
        "date": "June 28, 2025",
        "helpful": null,
        "rid": "RGE"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Muy grande para viajar en el avión",
        "date": "June 15, 2025",
        "helpful": null,
        "rid": "RGG"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Terrible seller and terrible crate , I would never recommend it",
        "date": "June 19, 2025",
        "helpful": null,
        "rid": "RGI"
      },
      {
        "asin": "DEMO-C",
        "star": "1.0 out of 5 stars",
        "content": "Uses once and the metal door got rusty . DONT buy this",
        "date": "July 1, 2025",
        "helpful": null,
        "rid": "RGK"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Too small for a adult cat",
        "date": "August 10, 2026",
        "helpful": null,
        "rid": "RGM"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Pay attention to the size. My small cat does not fit into this thing. For 40 dollars you would expect a cat to be able to fit.",
        "date": "August 5, 2026",
        "helpful": null,
        "rid": "RGO"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Too small for 8 lb cat",
        "date": "March 28, 2026",
        "helpful": null,
        "rid": "RGQ"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "I bought this to carry my cat and have the option of putting her in through the top. The mechanism for opening and closing the top is so difficult to operate and cannot be done with one hand. My cat would absolutely jump out before I had the chance to close it.",
        "date": "January 9, 2026",
        "helpful": null,
        "rid": "RGS"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "1/2 the size of previously ordered carriers of this same pet carriers. Too small for my needs.",
        "date": "December 24, 2025",
        "helpful": null,
        "rid": "RGU"
      },
      {
        "asin": "DEMO-B",
        "star": "1.0 out of 5 stars",
        "content": "Wow.  Size is not accurate.  Returned.",
        "date": "August 20, 2025",
        "helpful": null,
        "rid": "RGW"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Much smaller than anticipated. Not easy to maneuver. Seems unsturdy and breaks easily.",
        "date": "May 20, 2025",
        "helpful": null,
        "rid": "RGY"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Front door is missing. I don't want to return it I want the door to be sent. So frustrating!",
        "date": "May 5, 2025",
        "helpful": "One person found this helpful",
        "rid": "RHA"
      },
      {
        "asin": "DEMO-A",
        "star": "1.0 out of 5 stars",
        "content": "Putting the screws in to keep the 2 pieces together is impossible...poor design 😢",
        "date": "May 5, 2025",
        "helpful": "One person found this helpful",
        "rid": "RHC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The top opening is not hinged.  It comes all the way off, making it nearly impossible to get back on while “fighting” to keep a cat from jumping out.  Bad design.",
        "date": "July 23, 2024",
        "helpful": null,
        "rid": "RHE"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Video makes you believe that top and  bottom held together by latches.In reality, these latches are so bad, they put 6 screws around to keep two halfs together.Normal cage will have these screws with a wing nut so you can undo them by hand but in this case it requires a screw drivers which is no better than any other case that does not have latches.Misleading ads should be prohibited.",
        "date": "July 17, 2024",
        "helpful": null,
        "rid": "RHG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "It was extremely difficult to assemble. It took two of us, it was so awkward. The spaces for inserting the nuts and bolts were so small, a man’s fingers could not have done the job. Fortunately my roommate is a small woman, but even she had difficulty. And it took both us to manage. Could not have been assembled by just one person alone. The he end product is fine, what you would expect, but trying to put it together was a nightmare. It should be shipped already put together.",
        "date": "July 2, 2024",
        "helpful": null,
        "rid": "RHI"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Too small for my puppy",
        "date": "May 13, 2024",
        "helpful": null,
        "rid": "RHK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "It is always stressful putting a cat into a carrier.  On the cat carrier I currently own, once you place the cat in the carrier from the top, you simply close the wire lid, and the security bars move into place with ease.  Securing the top takes only one hand.  Not with this carrier.  You must hold onto both ends of the lid to get it open or closed.  It is not that easy for someone with small hands, and that just creates more stress for the cat.  If the cat struggles at all, you may have difficu",
        "date": "May 9, 2024",
        "helpful": "One person found this helpful",
        "rid": "RHM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Door on top does not work properly, making it useless.",
        "date": "April 16, 2024",
        "helpful": null,
        "rid": "RHO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Just pulled it out the box and started putting it together when I realized one of the latches is broken. I think it’ll hold fine for my cat, just sucks it came with a broken latch.",
        "date": "March 28, 2024",
        "helpful": null,
        "rid": "RHQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "When unpacking the carrier from the packaging it had a sour odor.  It had stains and a sticky substance.  It had been used before.  I order a new carrier not someone used item.  We had to clean it with bleach.",
        "date": "March 19, 2024",
        "helpful": null,
        "rid": "RHS"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "One of the latches was already broken when I took it out of the box. Still works with 3 other latches but quality is very poor, it would probably deteriorate very quickly. Do not recommend.",
        "date": "March 9, 2024",
        "helpful": "One person found this helpful",
        "rid": "RHU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Not sure if mine was just defective or what but the screws and bolts to secure it were extremely hard to fit! I have other carriers that were much easier to put together. The top opening also seems a little flimsy and doesn’t open well at all.",
        "date": "March 1, 2024",
        "helpful": null,
        "rid": "RHW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "One of the four clips that attaches the top and bottom halves just wasn't there. This carrier does have screws to connect the two as well, so it is secure after screwing them together. But would have been nice to not have to screw the two halves together. Too much effort to return.",
        "date": "January 10, 2024",
        "helpful": null,
        "rid": "RHY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The door pops off if you look at the thing wrong. Do not buy",
        "date": "November 17, 2023",
        "helpful": "One person found this helpful",
        "rid": "RIA"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I really needed these on time & one was broken. Plastic hinge closure on side was broken off. They are very difficult to put together too. I didn’t have the tools & the instructions say nothing. Just mention of a hex nut tool would help since I’m moving & the tools are packed. I must use these tomorrow & really hope the broken one holds up for a heavy cat. And that I was able to tighten the hex nuts & screws enough - I have arthritis in my hands. Not easy. Plus broken for the price? Disappointed",
        "date": "November 15, 2023",
        "helpful": null,
        "rid": "RIC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I wanted a carrier with 2 doors so it would be easy to drop a squirming cat into the carrier from the top.  But the top door on this carrier is not very easy to open and is not firmly attached to the carrier itself--you have to pull out the hooks on 2 sides (can't do it with one hand) and then pull back on them--if you pull far enough the whole assembly comes off the carrier.  I haven't tried putting an animal in this yet but it seems like a possible nightmare.Also, regarding the assembly: the s",
        "date": "November 5, 2023",
        "helpful": null,
        "rid": "RIE"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The design ideology is fantastic and handy… the plastic is thin and easily broken at the corners of the top loading door. Returned 2 after they broke incredibly soon after opening.",
        "date": "October 27, 2023",
        "helpful": null,
        "rid": "RIG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "It is so difficult to maneuver and close that the cat can escape before the top door is secured",
        "date": "October 21, 2023",
        "helpful": null,
        "rid": "RII"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Now I know where the term comes from! It arrived like this and at first I thought wow maybe they didn't send the right two pieces together because they don't really fit - then realized no, they're just really really bent. Like the plastic is stressed and compromised in several places on both top and bottom so I won't be repuchasing this one. It's not as sturdy as I was hoping.",
        "date": "October 12, 2023",
        "helpful": "One person found this helpful",
        "rid": "RIK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "save your mone, this crate was not easy to open at the top and  was not very sturdy, so I returned it. I have a larger cat and he would not fit in there very well, so we did  not even try this crate for him",
        "date": "September 23, 2023",
        "helpful": "One person found this helpful",
        "rid": "RIM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Missing part.",
        "date": "September 20, 2023",
        "helpful": null,
        "rid": "RIO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Pet carrier is covered in scuffs, scratches and marks as well as what look like bleach spots. It has obviously been used or damaged, which considering I paid for a new one makes me angry. Buyer BEWARE!",
        "date": "September 17, 2023",
        "helpful": "One person found this helpful",
        "rid": "RIQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The instructions that come with the kennel are just drawings.  I finally see on the last page what I'm supposed to do with the screws, although it would be more helpful if they would show each of the holes a screw and bolt belong to.  My door was not manufactured correctly, so it will only operate in one direction and works poorly.  I was hoping to just get another door, but it seems I will have to make a trip to a UPS facility to return the WHOLE thing in order to get another replacement kennel",
        "date": "August 19, 2023",
        "helpful": null,
        "rid": "RIS"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "Dog didn’t like",
        "date": "March 9, 2024",
        "helpful": null,
        "rid": "RIU"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "Very sturdy, well made, good size for my large cat. However, the food/water tray were missing, as were the plastic ties described in the instructions.",
        "date": "July 28, 2024",
        "helpful": null,
        "rid": "RIW"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "Loved the sturdiness of it but did not like the fact that there were no bolts or nuts to put it together with.  Had to go buy bolts and nuts to be able to use it.",
        "date": "January 23, 2025",
        "helpful": null,
        "rid": "RIY"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "You havr to assemble these. I bought 2, and while I still can use it, both of them are missing the little latch mechanism to actually close the cage, so I have to physically hold it closed while carrying it. Try that with an injured, sick, or crazy cat!",
        "date": "October 22, 2025",
        "helpful": null,
        "rid": "RJA"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "Cat carrier is nice but was missing the water/food bowl and when I went to tried to get them to send me one, they are trying to have me return the whole carrier instead of just sending me the bowl.",
        "date": "March 7, 2026",
        "helpful": null,
        "rid": "RJC"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "Very cheaply made plastic is so thin. Not like the ones I used to have that were hard plastic.Will not last. Will be returning. Thin like a cheap litter boxDon’t waste your money",
        "date": "May 21, 2026",
        "helpful": null,
        "rid": "RJE"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "Cheaply made, nothing like the item description. Flimsy plastic, very small entry, instruction sheet is useless ( luckily not really needed). Very very dissatisfied,  will bite the bullet and head to the local pet store to purchase a real pet carrier. I wouldn't trust this thing to carry a hamster let alone a dog or cat!!!  JUNK!!!",
        "date": "July 16, 2026",
        "helpful": null,
        "rid": "RJG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The big issue for me was this pet carrier was the top opening was difficult to open/close.  The double latches have to be pushed in individually. Need two people when trying to put my kitten in/out from the top. I bought 2 but didn’t need to put them together until all 4 kittens needed to be in separate carriers for a vaccine clinic. I ended up donating these carriers.",
        "date": "September 28, 2025",
        "helpful": "One person found this helpful",
        "rid": "RJI"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The  pet carrier is sturdy my carrier had a snap that was that was not on the carrier. The 4 screws are to short short to screw the bolts properly and the space is to narrow to screw the bolt on tightly.  The door does not fit properly. There are no screw driver or tool included. Would not purchase again",
        "date": "September 14, 2025",
        "helpful": null,
        "rid": "RJK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Do you have to completely remove the top? I expected it to open but not come off. Clarification needed.",
        "date": "September 1, 2025",
        "helpful": null,
        "rid": "RJM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I bought this for my 7 lbs puppy, however it’s too small for him. Seems solid, top hatch on mine came non functioning, which doesn’t matter since my pup doesn’t fit. I think this crate would be good for a cat, or maybe a dog under 5 lbs.",
        "date": "July 16, 2024",
        "helpful": null,
        "rid": "RJO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "It says “The top and bottom of the kennel snap together with four latches” but mine came with just one on each side and have 2 missing. On the customer support portal, there’s no replacement option for some reason. I have to return and reorder -troublesome. The product seems sturdy and easy to use.",
        "date": "December 29, 2023",
        "helpful": "One person found this helpful",
        "rid": "RJQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The traveling cage is to small so I will return it as soon as possible.",
        "date": "November 25, 2023",
        "helpful": null,
        "rid": "RJS"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I love this, but there was a clamp missing in the box. Can you send me just the clamp? The box is sturdy without it. But I didn’t get all the parts.",
        "date": "September 16, 2023",
        "helpful": null,
        "rid": "RJU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "There are sharp metal edges and I have scraped my hand trying to open and close the door. The top door is a poor design because it is difficult to align the metal rods.",
        "date": "September 6, 2023",
        "helpful": null,
        "rid": "RJW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Arrived late and broken",
        "date": "August 26, 2023",
        "helpful": null,
        "rid": "RJY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Product arrived with only 3 latches to secure the top to the bottom. Needless to say it will be returned. Truly it looked like it might have been a return to begin with due to the way it was packaged.",
        "date": "August 21, 2023",
        "helpful": null,
        "rid": "RKA"
      },
      {
        "asin": "DEMO-C",
        "star": "2.0 out of 5 stars",
        "content": "If you want a basic cheap carrier you should buy this one.  I have a 13 lb terrier and I would not trust my dog in it.  Not sturdy enough, hard to open latch, and food bowl and straps missing.  I sent it back and spent the extra money and got a carrier i felt was sturdy for my pet.  Not the best buy for the money  If you have a 5 lb dog, it would probably be ok.",
        "date": "December 3, 2025",
        "helpful": null,
        "rid": "RKC"
      },
      {
        "asin": "DEMO-B",
        "star": "2.0 out of 5 stars",
        "content": "Just opened package. Thought I bought a new item but it was apparently used and returned.",
        "date": "November 7, 2025",
        "helpful": null,
        "rid": "RKE"
      },
      {
        "asin": "DEMO-B",
        "star": "2.0 out of 5 stars",
        "content": "This was not an easy assembly considering it's a poor design in my opinion. You couldn't even hand tighten the nuts to the screws because there was very little room for my fingers to do so, so the screws remain loose. The whole thing is kind of flimsy as well. I was expecting it to be sturdier. Disappointed.",
        "date": "October 16, 2025",
        "helpful": null,
        "rid": "RKG"
      },
      {
        "asin": "DEMO-B",
        "star": "2.0 out of 5 stars",
        "content": "Assembly of kennel was difficult.",
        "date": "October 2, 2025",
        "helpful": "One person found this helpful",
        "rid": "RKI"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Surprised by the cheap quality and poor design.The plastic is thin making it structurally weak.The side locks are pointless,  you have to use screws and nuts to keep it together. I had to insert screws from bottom up because of lack of space between plastic. I feel like this might actually break.  Debating returning this.",
        "date": "November 26, 2025",
        "helpful": null,
        "rid": "RKK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The top entrance doesn't open easily or quickly. You can't quickly open the top to put the cat in. You have to take the top completely off and that takes time and two hands. You have to use the front entrance only.",
        "date": "August 6, 2026",
        "helpful": null,
        "rid": "RKM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Clips missing",
        "date": "August 12, 2023",
        "helpful": null,
        "rid": "RKO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This is only suitable for pets under 10 pounds. Even my 12-pound cat would have a hard time fitting in comfortably.Assembly is tedious. A Philips screwdriver is required. There are six nuts and bolts to secure the pieces - holding the nuts in place can be tricky.Worst feature is the top-loading door. It is secured by two latches with strong springs which must be pulled back at the same time, then twisted for release. The door then pops off; it is not hinged.Not recommended. Not at all.",
        "date": "August 17, 2023",
        "helpful": null,
        "rid": "RKQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This is the dumbest freaking design to put together  this should have been a fast project but it was absolutely not. Putting the screws in was ridiculous. Seriously what a pain in the butt. Would never buy again. Get another brand",
        "date": "June 18, 2026",
        "helpful": null,
        "rid": "RKS"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The door is loose and depending on how it’s picked up the door can fall off.",
        "date": "June 14, 2026",
        "helpful": null,
        "rid": "RKU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Plastic is extremely flimsy so I decided to return. Did not feel it would last very long since I do a lot of fostering and TNR work with wild cats. Hard to video with one hand but shows the idea",
        "date": "May 11, 2026",
        "helpful": null,
        "rid": "RKW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "After less than 1 year of light use the top cracked near the handle so we can't use it anymore. I just had my 25-pound Maine Coon in it so it wasn't particularly heavy.  It worked well enough until it broke. Used it less than 10 times for moving, vet and grooming visits.",
        "date": "May 11, 2026",
        "helpful": null,
        "rid": "RKY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Not the most sturdy carrier and if your cat or dog is on the larger side (over 12lbs) I would not feel safe taking them out in this for fear they would be to heavy.  But if they are below 10lbs then its ok maybe.",
        "date": "May 9, 2026",
        "helpful": null,
        "rid": "RLA"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Carrier has a decent design but extremely flimsy materials except for the front door which is substantial.  Very disappointed with the quality but will keep it since I use it only for vet visits annually.  As well, the holes on the side are very small with do not allow the cat to see much outside of carrier.",
        "date": "May 7, 2026",
        "helpful": null,
        "rid": "RLC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The description is not completely accurate when it states that it will hold a 12-20 pound pet without flexing. It will hold a 9 pound pet without the bottom flexing. However, the lid will strain when you hold it by the handle. You cannot trust it to not break. Do not hold it by the handle if you have a pet that is close to 10 pounds.",
        "date": "April 27, 2026",
        "helpful": null,
        "rid": "RLE"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The top required 6 bolts and nuts to secure it for my 16 lb cat, which was within the advertised range of up to 20 lbs.  I expected the 4 clips to be sufficient.  Opening and closing the top door is a nightmare, totally glitchy. I did like the light weight, half the weight of my current carrier.",
        "date": "April 18, 2026",
        "helpful": null,
        "rid": "RLG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "One of the side clasps came loose before assembling.  I put it back on.  But after I assembled the whole thing, the clasp came off again. Now I have a carrier that works but looks broken.  Disappointed!",
        "date": "February 28, 2026",
        "helpful": null,
        "rid": "RLI"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "the top is not easy to put on and take off.  It makes it very difficult to put the cat in and secure the top.  Wish I had returned it sooner.  I'll donate it.",
        "date": "February 11, 2026",
        "helpful": null,
        "rid": "RLK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Not happy with latches… work like cheap things. Puppy however loved the inside …..",
        "date": "January 26, 2026",
        "helpful": null,
        "rid": "RLM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "It was almost impossible to screw the nuts onto the bolts due to the design of the sides/lip. Not worth the trouble. Also, the top door is difficult to open. This has a lot of good reviews so it could just be that it's not the carrier for me and my cat, bring that reviews are very subjective.",
        "date": "January 3, 2026",
        "helpful": null,
        "rid": "RLO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This crate feels so cheap and not sturdy like the description claims. Instructions where unclear and the clamps that are used to keep the top & bottom part consistently come undone that you have to keep checking them and clamping them back together, 0/10 do not recommend.",
        "date": "December 31, 2025",
        "helpful": null,
        "rid": "RLQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This item was fine except the top which was the reason I selected it. The top is very cheaply made and hard to open and close to put the cat in without it falling apart.",
        "date": "December 30, 2025",
        "helpful": null,
        "rid": "RLS"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The crate was good for a few uses, then the top latches kept popping up. I was able to resecure them; however, after another few uses one of them won’t stay in place. For security reasons, I cannot use the crate anymore and would not recommend it to others for that reason.",
        "date": "December 22, 2025",
        "helpful": null,
        "rid": "RLU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I'm very disappointed with this. It is flimsy and the door latches are awkward. It is the size I wanted, but really wish I had bought a different one. I won't use it for my griwn 11 lb cat but it did work fine, other than the awkward doors for my less than 5lb kitten.",
        "date": "December 13, 2025",
        "helpful": "One person found this helpful",
        "rid": "RLW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Side latch was broken when I took it out of the box. I didn't even bother to put it together. However, the top piece is difficult to open, especially if you're trying to get a cat in there. You have to pull both toggles simultaneously to open. I will be returning.It is big though. I was happy about that.",
        "date": "November 21, 2025",
        "helpful": null,
        "rid": "RLY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I've used this carrier for two years. The top is difficult to open quickly because the little fasteners don't always line up correctly when you pull them out. It's fine for kittens or small, lightweight cats... but if you have a chonker, you'd better put a strap around it the long way because it flexes. I use a luggage strap whenever I'm transporting my heavy cat.",
        "date": "November 9, 2025",
        "helpful": "One person found this helpful",
        "rid": "RMA"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The description says pets up to 20lbs but in my experience with my 15lb dog it definitely does not hold up. The handle feels like it’s gonna break off any second and the overall build to me feel flimsy. It doesn’t feel safe without supporting the bottom. I think it’s fine for pets 10lbs and lower.",
        "date": "November 4, 2025",
        "helpful": null,
        "rid": "RMC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "In every other way, it’s an extremely well constructed kennel. However, they made the interior of the area where the cat stands so slick that every time she tried to stand up, she would struggle and fall down. Clearly no one who owns a cat was part of the design team.So no no no no no do not buy.",
        "date": "October 29, 2025",
        "helpful": null,
        "rid": "RME"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This was ok, a little flimsy but the real problem is that it was missing two side latches. Had to return it and get a whole 'nother one, what a waste.",
        "date": "October 6, 2025",
        "helpful": null,
        "rid": "RMG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Ordered this TWICE and each time was missing a latch!!!!!! Otherwise this is a good carrier although a bit overpriced, the extra top entry was what I was looking for. PetVoyage isn’t doing its job with quality check because both times it’s missing a side latch, not allowing the carrier to lift properly with my cat in it.",
        "date": "October 6, 2025",
        "helpful": null,
        "rid": "RMI"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "So far it looks to be a good product but on the downside I’m missing one of the clips that hold the two pieces together as well as one of the 6 screws that hold the front middle and back together. It also doesn’t come with a tool to hold the nut while you turn the screw so I had to put them in upside down because unfortunately I don’t have a tool for it either but even if I did I don’t see how it would work they way the instructions are telling you to put the screw in from the top because the nu",
        "date": "August 8, 2025",
        "helpful": null,
        "rid": "RMK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Good concept not good design.  All doors hard to open and close.  Assembled not with wing nuts so hard to take apart at the vet if needed",
        "date": "August 4, 2025",
        "helpful": null,
        "rid": "RMM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Not very sturdy and arrived with cracks. Too late to return I just opened the box after 6 weeks. 🐯",
        "date": "July 23, 2025",
        "helpful": null,
        "rid": "RMO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I liked it but after several uses the clips on the sides started breaking off. Could no longer keep top part secured to bottom",
        "date": "July 7, 2025",
        "helpful": "One person found this helpful",
        "rid": "RMQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Paid for a brand new carrier and received one that is scuffed and missing a latch",
        "date": "July 6, 2025",
        "helpful": null,
        "rid": "RMS"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Not that good, very flimsy plastic.The front door when opened just comes completely off if you aren’t careful, it’s because the plastic is weak.Ok for a smaller animal but I wouldn’t use it for any pet over 10lbs.The handle is on the top which wouldn’t be a problem if it was a swing style with one side opening and the other permanently holding but the top comes completely off ..so if the springs happen to give out then you are left with a useless carrier. Yes ,you can secure it with bolts that c",
        "date": "June 29, 2025",
        "helpful": "One person found this helpful",
        "rid": "RMU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Check all the pieces and parts. Might be missing something.",
        "date": "June 22, 2025",
        "helpful": null,
        "rid": "RMW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Why did you pick this product vs others?:I purchased this for my large cat who is 16lbs. Very roomy and love the 2 openings but... when using top handle to carry, the top gate started to bow up and the secure latches on top did not stay in lock position.  I ended up having to carry the carrier in my arms for saftey. Will be returning, just not secure enough for me to feel my pets are safe.",
        "date": "June 20, 2025",
        "helpful": "One person found this helpful",
        "rid": "RMY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Product is not as sturdy as I had hoped. I have a large male cat, about 15 pounds, and while the carrier stays together I have concerns that it may fail at some point. The plastic its made of is not as thick and durable as I had hoped it would be. And the top which opens, bows when the cat is in and I 'm  carrying it. Its size is ample enough for my cat, alittle on the small size but that will work. Overall, I want a cat carrier that is sturdy and easy to take apart and will hold the cat securel",
        "date": "April 5, 2025",
        "helpful": null,
        "rid": "RNA"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This product is not designed for a heavy cat. My cat is 15 lbs and when I pick her up in this carrier, the lid bows, the latches lifting up.",
        "date": "March 21, 2025",
        "helpful": null,
        "rid": "RNC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This carrier was the perfect size for my cat. However the problem is the material is weak.When it arrived two of the secure clips were broken. And we were unable to fix it at all. So it was useless for transportation.",
        "date": "March 11, 2025",
        "helpful": null,
        "rid": "RNE"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "PLEASE LISTEN to the other reviews about the top opening door if you plan to put your pet in through the top. The latch system is absolutely ridiculous and whoever designed it needs to go to jail immediately",
        "date": "March 8, 2025",
        "helpful": "One person found this helpful",
        "rid": "RNG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Sick and tired of burning up my time and gas returning this crap!!!",
        "date": "February 15, 2025",
        "helpful": null,
        "rid": "RNI"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This was a gift for my son, so I couldn't return it, but it was missing all of the side bolts. It is functional, but the bolts make it safer.",
        "date": "December 24, 2024",
        "helpful": null,
        "rid": "RNK"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I originally love the crate. However, after owning the crate for a little over two months, the bolts began to come out of it. I own a small Yorky terrier who gets a little anxious when she’s in the cage.  However, the metal bolts should not have come off of the crate. It’s not a durable product.",
        "date": "November 25, 2024",
        "helpful": null,
        "rid": "RNM"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Bought this for my mom so she could take her cat to the vet and when she got it parts were missing, box wasn't even taped shut just folded over. Very disappointed",
        "date": "November 19, 2024",
        "helpful": null,
        "rid": "RNO"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "I spent over an hour in pain putting together and its still not right. The screws are not located where you can get your fingers in to tighten or even a wrench. I stood there with scissors trying to tighten and it kept falling apart. Its awful. Should be delivered assembled. Would not purchase again.",
        "date": "November 16, 2024",
        "helpful": "One person found this helpful",
        "rid": "RNQ"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "If you have a very docile cat, it could work putting the cat in the top door.  However, if you have a cat that is not inclined to go into the carrier, the top door is not very useful.  The door is not hinged and you need two hands to close it.  Holding the cat and closing the door would require 3 hands.  The packing was tossed before I could see the problem so I could not return it.",
        "date": "November 12, 2024",
        "helpful": null,
        "rid": "RNS"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This crate features a convenient top loading door in addition to the front door. That's about the only thing it has going for it.The plastic side latches holding the top and bottom half of the crate together appear flimsy and seem to be incapable of either containing a heavier animal, or withstanding repeated use.Alternatively, the two halves of the crate can be secured tightly with the included metal screws. But this would prevent rapid emergency access to the animal.",
        "date": "October 14, 2024",
        "helpful": "One person found this helpful",
        "rid": "RNU"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Cheap, flimsy carrier.  Difficult to top load a pet.",
        "date": "September 27, 2024",
        "helpful": null,
        "rid": "RNW"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "top door useless.  only giving it 2 stars since it will be used in event of emergency after the top door can be secured better.  Unable to load cat and close top door quickly as it bends and closes/falls into carrier.",
        "date": "September 13, 2024",
        "helpful": null,
        "rid": "RNY"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "mine is missing one of the clasps.",
        "date": "August 29, 2024",
        "helpful": null,
        "rid": "ROA"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Honestly, I wish I would have spent the extra $10 and got a different one. It feels cheap and flimsy compared to my other cat carrier.",
        "date": "August 11, 2024",
        "helpful": null,
        "rid": "ROC"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "This item was too small for our golden puppy.",
        "date": "July 28, 2024",
        "helpful": null,
        "rid": "ROE"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "The cage wasn't built with grooves for the screws; you have to put the nut on underneath, hold it there and twist with a screwdriver. Sure, it fastens it, but it just feels unstable to me. I'm not sure it's safe for an animal. This method is also not outlined in the instructions and it took me some time to figure out that this is how they expect you to assemble the cage. I'm not looking for premium materials but I was at least expecting the screws to have something to catch onto when placed into",
        "date": "July 27, 2024",
        "helpful": null,
        "rid": "ROG"
      },
      {
        "asin": "DEMO-A",
        "star": "2.0 out of 5 stars",
        "content": "Nice cage but it was missing one of the gray latches that connects the cage.  It was in the box to reattach.",
        "date": "July 18, 2024",
        "helpful": null,
        "rid": "ROI"
      },
      {
        "asin": "DEMO-B",
        "star": "5.0 out of 5 stars",
        "content": "Well designed and easy to use.  I like how it can be disassembled (we used the bottom half as a bed for the kitties to get them used to the carrier) but feels solid once it is back together - it's good that it has nuts and bolts not just the little latches.  Having two doors is a must, and both of the doors close securely.",
        "date": "August 27, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RG"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I bought this carrier because the top closes to the bottom with clips. No nuts and bolts required, although they are included. On a plane, it is too tall to fit underneath the seat in front of you.I can open the top to remove my pet, or open the front door, although that is a big spread for my arthritic hands to manage.",
        "date": "September 5, 2026",
        "helpful": null,
        "rid": "RH"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "This is a perfect carrier for any pet who can chew through plastic. The wire provides safety, excellent airflow, and good visibility while allowing the bird some privacy. Most bird carriers are all plexiglass. Many birds don't like that much exposure, especially when they are unable to fly away from a perceived threat such as a stranger peering in for a closer look. Although the carrier is larger than many cat carriers, it is still easy to carry and not heavy. The door latch allows opening from ",
        "date": "September 1, 2026",
        "helpful": "One person found this helpful",
        "rid": "RI"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Cheap plastic comparable to cheap Tupperware. You will need your own tools to properly tighten. I find the handle suspicious. This will get our cat to and from the vet and back home but I think this should cost 1/2 the price. I got this because it has the top entrance to drop our cat into. We will keep it but we find it cheap and overpriced for what it is.",
        "date": "September 10, 2026",
        "helpful": null,
        "rid": "RJ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Top opening bows when 13 lb cat inside. Had to secure with bungie cord around for better security",
        "date": "August 23, 2026",
        "helpful": null,
        "rid": "RK"
      },
      {
        "asin": "DEMO-B",
        "star": "3.0 out of 5 stars",
        "content": "The doors were too small",
        "date": "August 31, 2026",
        "helpful": null,
        "rid": "RL"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "Perfect for my bunnies. Not soft of course, put soft mats in as padding. It definitely not for any animal more than about 6lbs, as the quality of the plastic isn’t the best and size of it is small. Safe for small animal. Easy to put together and use.",
        "date": "August 29, 2026",
        "helpful": null,
        "rid": "RM"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "A bit on the heavy side but a high quality carrier. The only thing I didn't like that was the door. It's very unsteady when opening. Surprisingly my cat walked right and took a nap",
        "date": "September 3, 2026",
        "helpful": null,
        "rid": "RN"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Screws/bolts and food dish not included.  Otherwise product was as advertised.  Packed well in shipping box so no damage.  Roomy inside for medium size cat.  Really like large vents on crate sides.  Good air flow. Got bolts at local hardware store.",
        "date": "August 30, 2026",
        "helpful": null,
        "rid": "RT"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "My 18lb cat finds it comfortable. I leave the door open and he will lay in it.",
        "date": "August 20, 2026",
        "helpful": null,
        "rid": "RV"
      },
      {
        "asin": "DEMO-B",
        "star": "5.0 out of 5 stars",
        "content": "This perfect to transport our rescue kitten to get her shots. She even likes to get in it and take her naps. 👍",
        "date": "August 25, 2026",
        "helpful": null,
        "rid": "RX"
      },
      {
        "asin": "DEMO-B",
        "star": "5.0 out of 5 stars",
        "content": "Perfect for my kitten. I needed something to transport him back and forth to the vet and this is perfect. He seems content while inside of it. It’s very lightweight. I love that there is a top opening as well as the front opening. And of course a handle for carrying. Assembly was very simple. Just a few screws to secure everything and it was together!",
        "date": "September 4, 2026",
        "helpful": null,
        "rid": "RZ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Perfect size and easy to assemble. Roomy enough for my 9lb kitty. I’m getting another one. Very durable and light weight and my kitty can see out the sides and top.",
        "date": "September 5, 2026",
        "helpful": null,
        "rid": "RAB"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Safety and very well made and come sin handy and very comfortable for the cat",
        "date": "September 8, 2026",
        "helpful": null,
        "rid": "RAD"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I got this after my last carrier broke and my cat escaped on the way to the vet (he's fine, he came home). This works, you can load the pet from the top or the side. The screws feel sturdy and it won't come apart. The size works but it is a little on the small size for my fattest cat but I haven't needed to take to him anywhere so we'll see. My concern is the handle on the top and if it'll last but for now it's working well enough.",
        "date": "September 3, 2026",
        "helpful": null,
        "rid": "RAF"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Nice and sturdy. Easy to assemble.",
        "date": "September 9, 2026",
        "helpful": null,
        "rid": "RAH"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "My cat love this product now can visit the vet without problem thank u 😊",
        "date": "September 2, 2026",
        "helpful": null,
        "rid": "RAJ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Fits 2 cats",
        "date": "August 27, 2026",
        "helpful": null,
        "rid": "RAL"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I love the top loader! My cat is afraid of doors that you have to shove him through so this was a great compromise. I can easily take him in and out, and he stays a lot more calm.",
        "date": "August 22, 2026",
        "helpful": null,
        "rid": "RAN"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Seems nice, but side clips are cheaply built and mine arrived with one broken off an missing.",
        "date": "September 3, 2026",
        "helpful": null,
        "rid": "RAP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "These are ok in that the door stayed closed and the cats didn't escape during the vet visit. The top entry is nice. That said, the plastic is thin and will probably break with much use. Fortunately I don't use them much. Also there are nuts and bolts for all 4 corners to provide additional stability....okayyy. I dutifully attached them and when I got to the vet, three were missing. Not sure what happened there. I expected more for the money spent. My old one from a big-box store is sturdier.",
        "date": "September 2, 2026",
        "helpful": null,
        "rid": "RAZ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "At first I thought the bolts included was a little bit of overkill until I remembered my cat’s sheer determination when it comes to her escapes. Definitely worth the bolts and has multiple safety and locking mechanism. Even has a top entry so I can set her in it rather then try to shove her like I had to before.My only wish was that it was bigger. She’s about 15 lbs and fits nicely but I have 3 other cats that I would hope to fit about 2 to each case.",
        "date": "July 21, 2026",
        "helpful": "9 people found this helpful",
        "rid": "RAR"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "My cat is long and doesn't fit in the her other one so this was a nice upgrade very easy to put together but the screws go in upside down and nuts sit on top",
        "date": "June 25, 2026",
        "helpful": "7 people found this helpful",
        "rid": "RAT"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I bought this for a puppy. The size was perfect- small enough to make him feel secure, but large enough for it to grow with him. The plastic is durable, and easy to clean. There was no weird plastic odor. The handle makes it perfectly portable and the \"sunroof\" is convenient. It fits a soft bed perfectly inside.",
        "date": "July 9, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RAV"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Glad I got this with top loading option. Could not get my cat in through the front door. But he was calm when I lowered him in from the top. Good construction. Easy assembly.",
        "date": "May 8, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RAX"
      },
      {
        "asin": "DEMO-B",
        "star": "5.0 out of 5 stars",
        "content": "I love the carrier. Easy assembly, but one of the screws was missing the required nut, so I had to skip one. I'd feel more secure with all there. I'd love if the 6th nut would be provided since I had to take one from the matching one I bought to complete.",
        "date": "July 26, 2026",
        "helpful": "One person found this helpful",
        "rid": "RBB"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "It doesn't look like the photo above that shows the top being twice as big as the bottom. The top part is squatty, as the top fits perfectly into the bottom, so I am not sure if a big cat will fit in there, but it's better than nothing right now.",
        "date": "February 21, 2026",
        "helpful": null,
        "rid": "RBD"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This is a high quality pet carrier even though it was manufactured in China. I would recommend it to anyone.",
        "date": "February 22, 2026",
        "helpful": "One person found this helpful",
        "rid": "RBF"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This is a really great sturdy carrier.  I use it for my cat to take him to appointments.  It's very sturdy and is easy to put together.  It's a bit big, but it gives your cat plenty of room so you can takes toys or treats if you wish.  I would recommend it.  You can't beat the price!",
        "date": "March 14, 2026",
        "helpful": null,
        "rid": "RBH"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Worth the money. Wish it was taller. My dog keeps growing. But sturdy. Nice for traveling.",
        "date": "March 15, 2026",
        "helpful": null,
        "rid": "RBJ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I love this carrier! Easy to assemble and it’s way bigger than I thought lol but very good",
        "date": "April 7, 2026",
        "helpful": null,
        "rid": "RBL"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I was skeptical on the construction being that it was an PetVoyage brand. However, once we got it and put it together in a few minutes you could tell it was of good quality. We used it for the first time today and it fits our 15lb tabby cat perfectly.",
        "date": "June 28, 2026",
        "helpful": "One person found this helpful",
        "rid": "RBN"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I needed an escape proof carrier for my cat that was flexible enough to place him in from the front or top, gave great airflow, and would keep him secure in my car. There are so many to choose from, but this was my pick- thank goodness! I love the fact that it’s not heavy to carry, but solid enough that he can’t bite or claw his way out- unlike those canvas ones! It is awesome and I highly recommend it.",
        "date": "July 21, 2026",
        "helpful": "One person found this helpful",
        "rid": "RBP"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I used this for the first time this week and loading kitty in from the top was so much easier than trying to put her in through the front door. Once I put the carrier together I discovered that placing it in the box it had arrived in easily disguised the fact that this was the dreaded carrier. So I simply opened the top door and gently carried kitty over to what she thought was another wonderful Amazon box and plop down she went into the carrier. That will be very helpful in the future because w",
        "date": "February 20, 2026",
        "helpful": null,
        "rid": "RBT"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "It is a nice size for my 14LB. cat, easy to clean; seems that the top is going to open because the handle is on the top that you remove to get the pet inside but no incidents so far",
        "date": "May 10, 2026",
        "helpful": null,
        "rid": "RBV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I ordered 2 of these carriers to take my 2 adult cats to the vet in. They were easy to assemble. I only needed a Philips head screwdriver to tighten the bolts. As soon as I got the first one done, both of my cats had to check it out. The only thing I don't like is opening the top door. My fingers aren't long enough to hold pull both of the spring-loaded \"pins\", which are also the hinges, back to unlatch it and lift open the door at the same time. At the vet's office it won't be a problem because",
        "date": "February 19, 2026",
        "helpful": "26 people found this helpful",
        "rid": "RBX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "UPDATE!I received my replacement and I am very pleased! (See original review below - first two photos are of the gross used one I received, last three photos are of the new one I received). This time I received a new product. It was completely wrapped in plastic and zip tied together. It was very easy to assemble. I was a little nervous because some reviews said the door in the lid won't stay open on its own. But mine does. It's easy to open. I will say I 100% agree with putting the screws upsid",
        "date": "January 15, 2026",
        "helpful": "9 people found this helpful",
        "rid": "RBZ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I just recieved this PetVoyage 2 door pet 22\" carrier used through Amazon and so far I am impressed. I also purchased a new PetVenture carrier that's 24\" and I didn't like the assembly for it.I have a 12 yr old carrier that is similar to the PetVoyage carrier that's held together with zip ties and both kittens can pop the door open. My rescue kittens finally weigh enough to have them reproductively altered but the vet requires that each kitten be in a hard pet carrier of it's own.Buying it us",
        "date": "July 30, 2025",
        "helpful": "25 people found this helpful",
        "rid": "RCD"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Why did you pick this product vs others?:We need a hard carrier for our cat. This seemed like a good value for money. I like the door on the top, and the carrier seems sturdy. However, it was missing a nut for one of the bolts that hold the top and bottom together. Amazon's form states that they can't send parts, and I don't want to disassemble it to return it. I'll get a nut at the hardware store. Count your parts before you start assembly.",
        "date": "July 9, 2025",
        "helpful": "15 people found this helpful",
        "rid": "RCF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "The quality seems a little bit cheap compared to the other dog carriers I’ve bought for the same price, this one feels like you could fold it in half with your hands. However it does hold up pretty well and stack easily, it has little plastic pieces that you can use to tie them together. Overall this is an okay carrier if you are on a budget and aren’t traveling on a plane. The dog on top is 6 pounds and the dog on the bottom is 9 pounds.",
        "date": "June 14, 2025",
        "helpful": "13 people found this helpful",
        "rid": "RCH"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "It's nice.  No complaints.  I did not use the instructions.  A little trial and error to install the gate but really, it's easy.  Using the top door, I am able to easily put food bowls in and also a pet cam.",
        "date": "May 19, 2026",
        "helpful": "10 people found this helpful",
        "rid": "RCJ"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Much bigger than anticipated. My cat loves it. He walked right in and took a nap. It was also easy to assemble.",
        "date": "March 7, 2026",
        "helpful": "10 people found this helpful",
        "rid": "RCN"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I bought this for a long trip with my cat and the top door alone was worth it. Getting him into his old carrier was a full-on wrestling match every time — front door only, him bracing all four legs against the opening. With this one I just lift him in from the top and he’s in before he’s figured out what happened. No fighting, no scratches, no twenty minutes of chasing him around the apartment. It’s also a lot roomier than I expected. I put a folded blanket down to make it cozier and he still ha",
        "date": "August 11, 2026",
        "helpful": "9 people found this helpful",
        "rid": "RCP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "This pet carrier is OK. It is not super cheap. But I was definitely expecting better quality for it being almost $50… The plastic is pretty flexible and able to bend and give away if you pull at it… my only complaint is really the quality not meeting my expectations for the price. And the top opening part is very stiff and just not very well-made. The door on the front doesn’t stay open easily. It kind of wants to shut by itself, which is annoying because I’m using this as a little shelter for m",
        "date": "May 26, 2025",
        "helpful": "7 people found this helpful",
        "rid": "RBR"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "My cat is a big cat, full grown Ragdoll. This case fits him perfectly with some extra room to move around. Light and seems sturdy. However, whoever designed this case didn’t consider that it’s impossible to put the secured screw in. Try to order one and put the screw in. That’s why I had to flip the screw upside down like in the video.",
        "date": "January 10, 2025",
        "helpful": "7 people found this helpful",
        "rid": "RCB"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "So far, I've assembled one and moved 3 cats, separately, on the property with it. Most pet carriers that have two doors, the top door opens to the side, functions smoothly, and stays open on its own so you can get a cat in or out. This one opens lengthwise, instead, and it's not just a simple single move for one hand to open it. There are two separate little levers that have to be turned and moved back. When I then tried to open the top door, I did so tentatively and gingerly because it wasn't a",
        "date": "October 23, 2024",
        "helpful": "7 people found this helpful",
        "rid": "RCR"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "La tapa superior me da mucha inseguridad, tiene dos alambres de seguro que se incrustan en el plastico para levantar la tapa superior. Entran dos gatos medianos como para ir al veterinario y regresar a casa. Pero siempre tengo la sensacion que la tapa superior donde esta el agarre es muy insegura a mi parecer se puede abrir, la otra puerta lateral si es mas segura.  Tomare foto en lo posterior. No lo devolvi porque lo encontre economico en comparacion a otros y lo necesitaba de emergencia. Por s",
        "date": "December 18, 2025",
        "helpful": "6 people found this helpful",
        "rid": "RCL"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "Perfect carrying case for my guinea pig! We are moving out of state and need a temporary carrier for our guinea pig that isn’t to small. Our guinea pig is an adult. This has large enough holes to hang a water bottle. It’s not the thickest plastic but overall good quality. Seals correctly and door works well. I like that you have the screws and the clips. But getting screws on and off are a bit of a pain because it’s hard to fit your fingers to make sure the screws are tight enough. If you have l",
        "date": "January 8, 2026",
        "helpful": "6 people found this helpful",
        "rid": "RCT"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "This carrier does have a convenient top loading feature!! It opens from either side on top or simply remove the top panel and load your little Tiger into the carrier easily and quickly. It’s a great buy!I will say though there are other positives:~It is sturdy~It is very roomy~It gives a good sense of safety for a nervous cat.~It is well made~It is easy to put together",
        "date": "April 7, 2025",
        "helpful": "6 people found this helpful",
        "rid": "RCX"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Sturdy and relatively easy to put together. It’s the only carrier my cat has willing gone into and chooses to chill in. Also a way to load him in from the top which can be nice. He’s a hefty 16 lbs and has plenty of room to stretch out and move positions.",
        "date": "March 31, 2026",
        "helpful": "5 people found this helpful",
        "rid": "RCZ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Alright I love this thing. My vet kinda hates that it doesn't fully come apart. I was delighted when I found out that the top opens (yeah, I guess I didn't read the title lol) . She still lowkey hates it. If you're looking to impress your vet then it's a no. Otherwise, for a good sturdy product that will last with extra support for a chonky Manx cat who will remain nameless.... An absolute dream. My previous carrier was slightly smaller and only had the plastic clips. It retired taped together w",
        "date": "June 25, 2026",
        "helpful": "5 people found this helpful",
        "rid": "RDB"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "My big guy, 25 pounds, annihilated my old carrier. This one is a little bigger and is sturdier.",
        "date": "May 20, 2026",
        "helpful": "5 people found this helpful",
        "rid": "RDD"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "When I read that this had access through a front door and a door on the top of the container I was assuming there might be a hinged door with a latch on top. I was absolutely wrong. There are two latches that are folded into the top of the container that you lift out and pull back on and then the top “door”comes off. The top completely comes off. To get this top door back in place you have to line up two metal rods into two holes in the top of the container then put the previous mentioned latche",
        "date": "November 27, 2024",
        "helpful": "4 people found this helpful",
        "rid": "RCV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Top latch on front door is too short to secure totally. I hope cat isn't strong enough to force it open",
        "date": "November 2, 2025",
        "helpful": "4 people found this helpful",
        "rid": "RDH"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "I got this for my mom. Just received today and put it together. Very easy to assemble. Large enough for an adult cat or small dog. Seems to be well made. Doesn't feel cheap.The door open for from both sides. You can also remove the door without taking the carrier apart. The floor (bottom) looks very slick. It'll definitely need something in the bottom. I'll have to find some kind of pad for her cat. Plenty of room for 1 cat.I'd buy this again if needed.",
        "date": "February 24, 2026",
        "helpful": "4 people found this helpful",
        "rid": "RDJ"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Great carrier for larger cats,a lot more sturdy than the cloth carrier I was using , that could not support the weight of my boys. Tommy is 16 pounds, and his brother Kordell is 18 pounds, this one has no problem supporting either of them. It also has plenty of room for them, and seems to be of great quality.",
        "date": "March 18, 2026",
        "helpful": "4 people found this helpful",
        "rid": "RDL"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "PetVoyage items are often excellent quality and value.  This item is an exception.  The latches that hold the two halves together don't seem very secure, forcing use of the reinforcing screws- which makes disassembly difficult. More importantly, the top door has poorly designed latches: they are difficult to open and can be difficult to secure as well, which is a problem if your pet is trying to get out.  Will be returning.",
        "date": "May 8, 2024",
        "helpful": "3 people found this helpful",
        "rid": "RDF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Seems well designed, my cat was happy to explore the inside as I assembled it.  Good instructions.  The plastic has a slight flex to it, so I wouldn't plan on stacking these. Dedected one star because the description said no tools required, but you do need a screwdriver for the 6 bolts that secure the top and bottom together.",
        "date": "March 27, 2025",
        "helpful": "3 people found this helpful",
        "rid": "RDN"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I love the multi entrances on this carrier as my cat is a STRUGGLE to crate. It makes it much easier to get him in the crate. My only complaint is that when assembling the bolts are very difficult to tighten due to the small lip that my tool will not fit into. However, even with the bolts not as tight as I would prefer, the side clasp is secure and it holds up well for my 10 lb cat.",
        "date": "September 23, 2024",
        "helpful": "3 people found this helpful",
        "rid": "RDR"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Smaller than I thought it would be and not easy to put together. My cat is big so it would work for most cats. Once a got it together it is sturdy.",
        "date": "August 9, 2026",
        "helpful": "3 people found this helpful",
        "rid": "RDT"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "My cat is a big boy. He's 14 pounds. I felt very confident this was sturdy enough for him. It's nice that it has a top load option it's much easier to get a nervous cat in that way. Would recommend to a friend.",
        "date": "July 27, 2026",
        "helpful": "3 people found this helpful",
        "rid": "RDV"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This was easy to put together. I left it out a couple weeks before my cat’s vet appointment. She ended up taking naps in it like it was a cat house. The size is perfect for a cat or small dog. The door is easy to open and close as needed.",
        "date": "April 7, 2026",
        "helpful": "3 people found this helpful",
        "rid": "RDX"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Very sturdy and fit both of my kittens comfortably. Love to use it for travels or going anywhere.",
        "date": "July 1, 2026",
        "helpful": "3 people found this helpful",
        "rid": "REB"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Missing a clip, wasn't protected in shipping & shipped in a plastic bag. Clip wasn't in the bag or inside. Seems sturdy enough without & has bolts and washers to secure the carrier more but I was replacing a carrier that fell apart WITH my pet inside, so I would liked the new one complete with all the parts.",
        "date": "June 12, 2026",
        "helpful": "2 people found this helpful",
        "rid": "RDP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Maybe it’s a design flaw.. but the screws that hold both the top and bottom are too short to screw and tighten.. I had to put them upside down just to set it up the crate. It’s a bit of a hazard bc it didn’t come with screw caps (I’ve seen other crates that do have caps to cover the upside down screws). I have to knock off a star or two for that reason as I’ve seen my cat step on the box with the screws sticking up. Other than that, love the color and it was large enough for my 8 lb cat to have ",
        "date": "September 23, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RDZ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The item had all screws needed to assemble, but were thrown inside the carrier and shipping box.  There was pet hair on the item.  The lid had some form of discoloration spots (see pic) on it and a few on the insde of the carrier. The spots weren't that bad so I kept it, sanatized it, and assembled it.Just disappointed that I didn't get a brand new non-returned item.  I need to take my cat to the Vet and don't have time to wait to return it.  I have to take him in a carrier.",
        "date": "September 13, 2025",
        "helpful": "2 people found this helpful",
        "rid": "RED"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Product is amazing. I felt so dumb putting it together. Like I could not figure out how to open the doors, etc. Anyway. Once I got myself together and figured everything out - all is well 🤣. Perfect upgrade for our growing cat. The only setback is it is hard/awkward to carry a 16 pound cat from the car into the vet. I had to keep putting it down. Maybe next time I would get something easier for carrying something heavy!",
        "date": "August 27, 2025",
        "helpful": "2 people found this helpful",
        "rid": "REF"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Very nice carrier! Easy to assemble, easy to use, not at all flimsy. Only one complaint: they’re not stackable. There is a recess in the top that would be perfect for the bottom to fit into when stacking them, whether for transport or storage. (I have 5 of them which are used to transport my cats - stackability is an issue.)",
        "date": "July 6, 2026",
        "helpful": "2 people found this helpful",
        "rid": "REH"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This works for our terrified terrorist. While he still hyperventilates on car rides to the vet 8 mi away, he is easier to get in and out and can not rip it open.",
        "date": "February 21, 2026",
        "helpful": "2 people found this helpful",
        "rid": "REJ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I purchased this carrier to replace my old one, because my new cat is very young and ninja-like, and I wanted a carrier with a top door so I can just plop her down in it when I take her to the vet. The problem is that the top door mechanism on this carrier is extremely fussy to manuever; I almost feel like I would need 3, maybe even 4 hands to properly manage getting my cat in and shutting the door. I was going to try to make it work, until I noticed a carrier at a big pet store that was EXACTLY what I",
        "date": "August 14, 2025",
        "helpful": "2 people found this helpful",
        "rid": "REL"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "It’s a really good carrier. High quality made. Assembly was very easy. It’s just too small for my cat. He’s a big boy. Definitely worth the money.",
        "date": "April 6, 2026",
        "helpful": "2 people found this helpful",
        "rid": "REN"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Sturdy and very easy to put together.",
        "date": "July 16, 2026",
        "helpful": "2 people found this helpful",
        "rid": "REP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I haven't used this yet, but while assembling it, I noticed several damaged places. A chip out of one of the ventilation holes and lots of discolored whitish spots in the plastic, like it had taken a hard tumble, and possibly used and sold as new. The shipping box was only slightly damaged. I have taken several pictures and drew lines around the damages. However, the damage isn't that obvious, all the parts are here and it seems sturdy enough. I don't have time to return it before I need it in a",
        "date": "September 11, 2024",
        "helpful": "2 people found this helpful",
        "rid": "REV"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "After unpacking the undamaged box and taking it out of sealed plastic wrap and putting it together I noticed a hole in the top and 4 discoloration marks . The box has gone out with trash already and I am stuck with damaged dog carrier because it needed to be returned in original shipping box . It would have been a wonderful purchase of not for that . Lesson learned to check product before throwing shipping box .",
        "date": "August 29, 2024",
        "helpful": "2 people found this helpful",
        "rid": "RFF"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It serves it's purpose- kind of.I have only used this once to bring our cat to the vet. It was easy enough to open, close, carry her, etc. I like the color and the size is not too big for our smaller cat. That said, somehow our little Fluffy Pants cut her nose while she was being transported in this cage. If you feel around on the inside, there are a few spots that are a little rough that she could have scratched herself on. We are covering them with duct tape for future trips. I don't know if t",
        "date": "May 5, 2024",
        "helpful": "2 people found this helpful",
        "rid": "RFP"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "Why did the manual state it comes with food tray and zip ties order twice and both times there is no food tray or water bowl included",
        "date": "May 16, 2025",
        "helpful": null,
        "rid": "RO"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "We have a 'big-boned' cat, (15lbs) - This carrier is easy to assemble, roomy, and pretty well put together.  I especially like the extra 3 bolts on each side that secures the top to the bottom and adds extra security to ensure the top does not come off.  The top opening makes loading and unloading especially for our fatty.  The shoulder attachments seems to be a good idea as well.  The only reason 4, not 5 stars is the latch on the top that secures the door opening does not lie flat.  I did not ",
        "date": "February 17, 2026",
        "helpful": "One person found this helpful",
        "rid": "RER"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "It’s decent. There was a latch missing, but doesn’t cause my kitty to escape.",
        "date": "February 14, 2026",
        "helpful": null,
        "rid": "RET"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Bought this same style carrier from a Big-Box-Pet-Store over 20 years ago, and needed a second one. (Cat #2 always needs a bedding change when traveling, and frankly reaching head first through the regular pet door to get inside and pull out the very soiled crate pads, while parked in front of a travel center just isn't a happy moment!). This PetVoyage 2 Door Top Load Hard Side carrier was just what I was searching for.  The plastic build is *bit* lighter built than my 20+ year old high-end ",
        "date": "February 14, 2026",
        "helpful": null,
        "rid": "REX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Could have been slightly easier to assemble- great value for the money",
        "date": "January 22, 2026",
        "helpful": null,
        "rid": "REZ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Great! Fits both of my kitties",
        "date": "January 17, 2026",
        "helpful": null,
        "rid": "RFB"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I like this carrier, and it is the right size for my 12-pound cat (it would fit a larger animal as well). The main drawback is that although there are snap-down clips to secure the top and the bottom parts, they also include nuts and bolts to make the connection more permanent. But the space for the nuts and bolts isn't big enough to tighten them with a wrench or even by hand, so I just used zip ties instead.",
        "date": "January 16, 2026",
        "helpful": null,
        "rid": "RFD"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "The carrier has 4 clips to connect the top half to the bottom half, which is much handier than bolting the 2 halves together.  The carrier I received, however, was missing one of those clips.  I bought it \"like new,\" but it's obviously not like new.  3 out of 4 ain't too bad, I suppose.  It should work to transport my little bird, so it's not a big deal for me.",
        "date": "July 15, 2025",
        "helpful": null,
        "rid": "RFH"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "Great carrier, I just didn't pay attention to the size. Much smaller than assumed",
        "date": "September 30, 2025",
        "helpful": null,
        "rid": "RFJ"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "it is okay but smaller than most carrier",
        "date": "January 16, 2026",
        "helpful": null,
        "rid": "RFL"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Good size for my dachshund puppy that is 10 month's old.",
        "date": "December 11, 2025",
        "helpful": null,
        "rid": "RFN"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "All ok I guess. The top does not open easy. Disappointing but will keep it as I need it soon.  Kind of a pain to put screws in. Size is nice.",
        "date": "November 21, 2025",
        "helpful": null,
        "rid": "RFR"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "El tamaño es adecuado caben 2 gatos de aprox 15lbs , sólido y resistente",
        "date": "November 2, 2025",
        "helpful": null,
        "rid": "RFT"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "Good size and quality. Great price",
        "date": "January 15, 2026",
        "helpful": null,
        "rid": "RFV"
      },
      {
        "asin": "DEMO-B",
        "star": "4.0 out of 5 stars",
        "content": "Liked the price. Size is fine for short time in the carrier.  Assembly is not easy !  Everything is easy to the nuts and bolts. Area too small to tighten very well. Even bought needle nose pliers to help. Had to go upward with the bolt.",
        "date": "August 9, 2026",
        "helpful": "One person found this helpful",
        "rid": "RFX"
      },
      {
        "asin": "DEMO-B",
        "star": "3.0 out of 5 stars",
        "content": "It is really smaller than you think. I would go with a bigger crate.",
        "date": "July 22, 2026",
        "helpful": "One person found this helpful",
        "rid": "RFZ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Cat likes it.But the picture looked like this was larger than it actually is but its functional",
        "date": "October 28, 2025",
        "helpful": null,
        "rid": "RGB"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Overall, the carrier is well made and very sturdy; however, there are parts missing.  I wanted to have it replaced with a carrier with all the parts but there was only an option to return it?  I purchased the carrier during \"Amazon Prime\" days at a reduced price so possibly that's why a replacement option was not available?  I even called and spoke to a representative and was told she could not process the \"replacement\" request and did not offer the option to send the missing parts.  Very disapp",
        "date": "October 19, 2025",
        "helpful": null,
        "rid": "RGD"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Sturdy and seems well built.",
        "date": "October 16, 2025",
        "helpful": null,
        "rid": "RGF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Box was damaged looked like it was retaped and missing 5 screws to ksecyre product. Please replace screws or I’m returning item.",
        "date": "August 17, 2025",
        "helpful": null,
        "rid": "RGH"
      },
      {
        "asin": "DEMO-B",
        "star": "3.0 out of 5 stars",
        "content": "Yes, it's big, but if you have a small, relatively heavy pet (like my 15-pound cat), that means he's free to move around a lot -- and that makes carrying it much more difficult, because it shifts the center of balance. Plus you can feel the flimsy floor shifting under the pet's weight, which is disconcerting. I think it's just too big and wish there were a smaller size available.",
        "date": "March 4, 2026",
        "helpful": null,
        "rid": "RGJ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Love the carrier.  My only complaint like others have said the design of the top opening isn't great it takes two people if you are trying to put your pet in",
        "date": "August 14, 2025",
        "helpful": null,
        "rid": "RGL"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "A good size for the average kitty cat. You put it together when you receive it. The top door is a two person job, and really not practical because it comes off completely, and is tricky to get back in place. Any cat owner knows Ninja Kitty will be out of there before we even say boo! Fortunately for me, I have figured out how to get them in the front door and close it before any Houdini moves can be made. Overall a good carrier. I would readjust the top to flipping open, not coming off entirely.",
        "date": "August 13, 2025",
        "helpful": "One person found this helpful",
        "rid": "RGN"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "For a cheap carrier , it works well .",
        "date": "August 10, 2025",
        "helpful": null,
        "rid": "RGP"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Took the cat to the vet a few days ago and he didn’t fall out so I would say it’s a good product. The top loading system needs work. I didn’t find it functional.",
        "date": "August 8, 2025",
        "helpful": null,
        "rid": "RGR"
      },
      {
        "asin": "DEMO-B",
        "star": "3.0 out of 5 stars",
        "content": "I was under the impression this would be new. Arrived in what seemed to be a resealed amazon box.  Carrier was put together which indicated it may have been used. seemed to have already been used and missing screws. The carrier itself seems good… it isn’t in terrible condition and does the job. I will keep because I needed this asap!",
        "date": "May 1, 2025",
        "helpful": "One person found this helpful",
        "rid": "RGT"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "While this carrier does the job, I suspect it will have a short life. The carrier I just replaced cracked where the connecting screws were. The material this one is made of seems very similar, thus I suspect it will meet the same end.  What happened to carriers that are rugged slough to last?Additionally, the top comes completely off instead of being on hinges. Some might consider this a plus. But to me it is awkward to try to get it back in with a cat doing it’s level best to jump out.",
        "date": "July 12, 2025",
        "helpful": "One person found this helpful",
        "rid": "RGV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Very convenient to have.",
        "date": "July 5, 2025",
        "helpful": null,
        "rid": "RGX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Roomy and tall for bigger cats.  Top hatch opening is great for loading an uncooperative fur baby (although I wish it was hinged).  Bottom part of carrier should be thicker or reinforced, because it sags a little in the center with my 14 pound cat.",
        "date": "June 25, 2025",
        "helpful": null,
        "rid": "RGZ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Easy to oit together wish they were cheaper cuz I got 12 cats..... but  all well..",
        "date": "June 10, 2025",
        "helpful": null,
        "rid": "RHB"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The item is sturdy and durable and large enough for my cats but the main reason I purchased this was for the top loading feature and it is very difficult to open and close. I can put the cats through the front in the Traditional way and the carrier works fine but the top opening is not as user-friendly as I would’ve hoped.",
        "date": "March 30, 2024",
        "helpful": null,
        "rid": "RHD"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Compact and easy to clean, maintain and access pet carrier. It is not as comfortable for them if they don't have a comforter or a pillow to travel with. We've had no problems with the item for carrying our small cat to vet visits.",
        "date": "May 27, 2025",
        "helpful": "One person found this helpful",
        "rid": "RHF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I was disappointed that the lid on top was plastic instead of metal.  The lid was not as easy to use like my old carrier from twenty years ago.",
        "date": "May 23, 2025",
        "helpful": null,
        "rid": "RHH"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "It works well, needs some assembly, but it’s not difficult.",
        "date": "April 13, 2025",
        "helpful": null,
        "rid": "RHJ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "My cats wanted nothing to do with this case. It was like a cartoon trying to put them in this. Had to return.",
        "date": "April 10, 2025",
        "helpful": null,
        "rid": "RHL"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I am disppointed with the sturdiness and overall quality.  The top door doesn't appear very secure.  Assembly instructions could be better.",
        "date": "March 22, 2024",
        "helpful": null,
        "rid": "RHN"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Overall a good purchase but it was missing a screw.",
        "date": "March 18, 2025",
        "helpful": null,
        "rid": "RHP"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Good quality for the price . Built very well. However it has 6 screw holes for screw and bolts to hold top and bottom for airline regulations. It only came with 4 bolts & nuts instead of 6. I'm still keeping it and going to the local hardware store because it is still a great price and it's built well for 37$",
        "date": "February 23, 2025",
        "helpful": null,
        "rid": "RHR"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Easy to assemble and kitty has plenty room inside. However, the both the bottom and top sections have multiple discoloration spots that makes me wonder about long term durability and quality.",
        "date": "February 16, 2025",
        "helpful": null,
        "rid": "RHT"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I do love the size of this carrier however it doesn’t seem the most sturdy. for the price though i think it is worth it. easy to get cat in because of both doors too.",
        "date": "January 22, 2025",
        "helpful": null,
        "rid": "RHV"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It is too small",
        "date": "May 31, 2026",
        "helpful": null,
        "rid": "RHX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I bought this because I wanted a carrier I could lift off the top half quickly. The cat is much calmer this way at the vet than grabbing it from the top lid. At first the top and bottom didn't seem to match. Once it's clamped together for a while putting it back together gets easier. After a little practice I got the routine down to seconds. Medium weight, good size, and it's got the 4 quick release latches which I wanted.",
        "date": "January 9, 2025",
        "helpful": "One person found this helpful",
        "rid": "RHZ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "sturdy, good quality. was kinda weird to put together idk i had my boyfriend do the rest the instructions are trash but a good cage if you know what you’re doing lol. luckily my boyfriend did. my cat is a pretty big boy and it holds up pretty well.",
        "date": "January 4, 2025",
        "helpful": null,
        "rid": "RIB"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Love the top entry option. Used this carrier for 7lbs cat and it worked great. Easy to assemble and use.EDIT/UPDATE: I now use this carrier regularly for my adopted 11 pound cat. I do feel like I need to support the bottom as I carry to handle the extra load. I’m not sure what the max weight capacity is, but I feel like I personally wouldn’t push it with a much heavier animal. Still Love the top entry option and so does the vet. Good economy carrier.",
        "date": "January 4, 2025",
        "helpful": null,
        "rid": "RID"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Works as intended my only issue is with top lid is really hard to pull the latches some times to try to get it open.",
        "date": "December 5, 2024",
        "helpful": null,
        "rid": "RIF"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "This is not for a Doberman",
        "date": "April 30, 2026",
        "helpful": null,
        "rid": "RIH"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I ordered this twice and the first time it came with the carrier, instruction manual, and screws. The second time they just sent the carrier bare bones. No instruction manual and no screws. It’s too much of a hassle to return and replace it so I’m just gonna buy my own screws and bolts but that really shouldn’t be something I have to do. Overall a good carrier and fits my 8lbs, 9lbs, and 16 lbs cats comfortably (not together). And when all the pieces are sent in, it’s very easy to assemble and I",
        "date": "November 26, 2024",
        "helpful": null,
        "rid": "RIJ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "This is much sturdier than the other plastic pet carrier that I bought in the same price range. The build really is sturdy, except for the top door. If that flew open, the cat would most likely run away quickly.One of the levers that lies flat to keep the rod in place is sort of easing up and out of place. I think it is because the hole/slat that the hook on the back of the lever goes through when laying flat still has some plastic stuck on it. I took a knife to work off the extra plastic, and i",
        "date": "November 23, 2024",
        "helpful": null,
        "rid": "RIL"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "x",
        "date": "November 23, 2024",
        "helpful": null,
        "rid": "RIN"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "The carrier is nice for the price, very spacious and easy to assemble.  The plastic feels light and has discolorations in several parts which make me question its durability.",
        "date": "October 14, 2024",
        "helpful": null,
        "rid": "RIP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Carrier is sturdy, but was missing a piece (plastic side clip). Expected more from an Amazon product. Luckily the rest of the design allows for the box to remain together without it.",
        "date": "March 8, 2026",
        "helpful": "One person found this helpful",
        "rid": "RIR"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Everything arrived on time and I am pleased with the purchase. Some assembly was required but it was a piece of cake. My nephew ended using it to get his cat vaccinated. It was a good buy.",
        "date": "September 28, 2024",
        "helpful": null,
        "rid": "RIT"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Overall, a good buy.  Seems sturdy enough for my cat.  The top opening does not make sense.  Once you get the animal you would have to open it up again to get one side hooked in then get the pins to secure the top.  I can see a cat jumping out and escaping.",
        "date": "September 23, 2024",
        "helpful": null,
        "rid": "RIV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Needed another carrier so we could take both kitties to the vet at the same time.  The top load feature is a bonus since it can be hard to get them in through the front.  Somehow they know to spread out all 4 paws so they don't fit.There was a small hole in the top section of the carrier when we got it but we didn't have time to return and get a replacement.  Also, one of the latches on the top won't stay down, don't think it will be a problem long term but it is annoying.",
        "date": "September 22, 2024",
        "helpful": null,
        "rid": "RIX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Ease of assembly",
        "date": "September 18, 2024",
        "helpful": null,
        "rid": "RIZ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Vino incompleto., le faltó una pieza ., que mal ., y ahora que hago ..?….",
        "date": "December 20, 2025",
        "helpful": null,
        "rid": "RJB"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "This is easy to use but if you have a scared kitty maybe a different one is better. It also doesn’t have great air circulation so probably better for winter than the summer.",
        "date": "September 15, 2024",
        "helpful": null,
        "rid": "RJD"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Haven’t had to use yet , but seems good.  Will only fit 1 med- large cat though",
        "date": "September 12, 2024",
        "helpful": null,
        "rid": "RJF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "I wanted a light weight crate to take cats to the vet. The door is a little loose, but over all a decent crate and better than other ones Ive bought. I would buy another one.",
        "date": "September 8, 2024",
        "helpful": null,
        "rid": "RJH"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "This seems to be a good dog carrier. However, it not as easy to put together as I thought. The door instructions seem backwards. Also, it is very difficult. The hex nuts are too large to fit because there is not enough room for them on the carrier. It is easier to put them upside down. Go figure!",
        "date": "September 6, 2024",
        "helpful": null,
        "rid": "RJJ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Not very sturdy, but I like the top load access. My cat weighs about 10 lbs, and I have to hold a hand under the crate when I carry her because it feels like it will collapse otherwise.",
        "date": "September 2, 2025",
        "helpful": null,
        "rid": "RJL"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "item arrived early thasts a plus however theres 2 white spots withing the inside bottom of the carrier its self im assuming they are weak spots or something that happened during the molding process. one the clips is completely off and cannot get it to reattach, im going to keep trying if all else fails good ole duct tape lol  only rerason its not 5 stars is it does see a lil flimsy but not to the point i dont think its not safe. price and size wise this is pretty much unbeatable plus the minor i",
        "date": "September 2, 2024",
        "helpful": null,
        "rid": "RJN"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Works Great!! So much easier to get the cat in the crate from the top, just wish the top didn’t come all the way off or I would of given it 5 stars",
        "date": "September 1, 2024",
        "helpful": null,
        "rid": "RJP"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "..needed a strap to carry and one of those things that is on the side of carrier",
        "date": "July 9, 2026",
        "helpful": null,
        "rid": "RJR"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "1 was great,but 1 arrived with a broken clasp. Have pictures,but couldn't get them transferred. Fortified the clasp area to use for an upcoming vet appointment.",
        "date": "June 25, 2026",
        "helpful": null,
        "rid": "RJT"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Missing one of the locks on side",
        "date": "August 30, 2025",
        "helpful": null,
        "rid": "RJV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Nice and simple to put together.  Works well",
        "date": "June 19, 2026",
        "helpful": null,
        "rid": "RJX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "a little small for my 10 lb puppy , no room for growth.",
        "date": "May 18, 2026",
        "helpful": null,
        "rid": "RJZ"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Nice and roomy for small animals, but price and quality could be better.",
        "date": "May 28, 2026",
        "helpful": null,
        "rid": "RKB"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "I like the pet carrier but there is a bolt missing.  Is there anyway you can send a bolt?",
        "date": "February 14, 2026",
        "helpful": null,
        "rid": "RKD"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It came without the clasps for the side.",
        "date": "August 24, 2025",
        "helpful": null,
        "rid": "RKF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Very nice crate. Good size. The top opening is strange though and not real easy to use",
        "date": "July 9, 2026",
        "helpful": "One person found this helpful",
        "rid": "RKH"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Missing food and water bowls otherwise really good, wish it had back door.",
        "date": "December 13, 2025",
        "helpful": null,
        "rid": "RKJ"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Great size, enough room for an adult cat, visibility for the animal excellent, hard to fasten in car but otherwise very nice.",
        "date": "November 26, 2025",
        "helpful": "One person found this helpful",
        "rid": "RKL"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Assembled quickly..looks great..missing parts..(12) tie wraps..misread item description..no top door..",
        "date": "October 21, 2025",
        "helpful": null,
        "rid": "RKN"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "This serves its purpose for the most part, but the top latches can be tricky to secure. Also, the cat managed to undo the door while we were driving, and was loose in the back seat. I didn't see him do it, so I'm not sure how it happened.",
        "date": "August 17, 2025",
        "helpful": null,
        "rid": "RKP"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "It comes in two pieces, packed well, no issues. Easy to put together and can get a couple of kitties in there at one time. Will be easy to clean.",
        "date": "December 4, 2024",
        "helpful": null,
        "rid": "RKR"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Easy to use and sturdy.  Basic design and works just fine for trips to the vet.  It is a little heavy but that makes it more stable.",
        "date": "August 8, 2026",
        "helpful": null,
        "rid": "RKT"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Product is as pictured",
        "date": "September 4, 2025",
        "helpful": null,
        "rid": "RKV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Handle feels a little flimsy so I carry from the bottom as well. Otherwise easy to put together. Not great for bigger cats but that was my fault for guessing on measurements. My cat is 15lbs and it was a tight fit.",
        "date": "March 29, 2025",
        "helpful": "One person found this helpful",
        "rid": "RKX"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Product is thin plastic clips break easily.",
        "date": "January 9, 2025",
        "helpful": null,
        "rid": "RKZ"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Bought two one for the dog and one for the cat. Its main purpose is so they can be in my truck. My truck is too nice to let animals cover it with their fur. Got two that only had one door so the views I read about the two doors; I don’t have that problem",
        "date": "December 2, 2024",
        "helpful": null,
        "rid": "RLB"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "I like the way the door opens either way. I just wish it had an opening in the top.",
        "date": "May 16, 2025",
        "helpful": null,
        "rid": "RLD"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "- nice, fairly well designed carrier- not what I'd call heavy-duty, but adequate- this will work well for travel with small animals- worthy of buying again, and recommending to others",
        "date": "August 28, 2025",
        "helpful": null,
        "rid": "RLF"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "No room to put nuts on screws …and needed an Allen wrench to put them on and tighten.  Worried the top door will pop off when I carry my 17 lb. cat in it.  Otherwise, it’s a good size.  Just not as good as the last one I had.  No good instructions either.",
        "date": "September 5, 2025",
        "helpful": "One person found this helpful",
        "rid": "RLH"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It nice to have a top door but it is not attached. You kind of have to poke it in the top and hope it doesn't fall down while your struggling with an unwilling occupant.There is a company that does make them with hinged top door, this just isn't one.My advice, avoid this one if you have animals that are difficult to put in carriers.",
        "date": "January 6, 2025",
        "helpful": null,
        "rid": "RLJ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "The cat carrier is nice and suitable for purpose, however, it did not come with the screws…",
        "date": "September 19, 2025",
        "helpful": null,
        "rid": "RLL"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Perfect for transporting my Lil dog to the vet. My other one is too big. Price is a bit high? But doable.",
        "date": "January 11, 2026",
        "helpful": null,
        "rid": "RLN"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Slightly tedious to take apart.",
        "date": "March 23, 2025",
        "helpful": null,
        "rid": "RLP"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "I didn’t get good/water dish or zip tie",
        "date": "March 22, 2025",
        "helpful": null,
        "rid": "RLR"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I bought this for my puppy. I dont like that she was able to chew the top black hooks. The top is still able to close but the two hooks are easy for dogs to get to.",
        "date": "December 2, 2024",
        "helpful": null,
        "rid": "RLT"
      },
      {
        "asin": "DEMO-C",
        "star": "4.0 out of 5 stars",
        "content": "Big space",
        "date": "December 23, 2024",
        "helpful": null,
        "rid": "RLV"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "This carrier is OK.  But it was missing one of the side clips.",
        "date": "April 14, 2026",
        "helpful": null,
        "rid": "RLX"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Perfecta y practica exepto la mitad de abajo se ve debil",
        "date": "March 16, 2026",
        "helpful": null,
        "rid": "RLZ"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Handy pet carrier, with top and front loading features. Although the top opens just fine, I found that the springs were stiff to operate, thus the 4 stars.Reasonably priced.",
        "date": "March 13, 2026",
        "helpful": null,
        "rid": "RMB"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "You have to buy something for the bottom of the cage it doesn’t have anything and closing it is kind of hard for me because I have arthritis in my hands and fingers I would’ve bought one easier to close but this will do",
        "date": "August 24, 2024",
        "helpful": null,
        "rid": "RMD"
      },
      {
        "asin": "DEMO-A",
        "star": "4.0 out of 5 stars",
        "content": "Kennel is nice.  Mine was damaged in the corner when I opened it.  But decided to keep it because I needed it for my puppy and didn’t want to wait for a replacement to come.  4 star because of damaged corner.  Everything else works very well on it.  Keeps my puppy feeling safe and comfortable.",
        "date": "July 21, 2026",
        "helpful": "One person found this helpful",
        "rid": "RMF"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Fits our fat cat!  Great crate!",
        "date": "June 15, 2026",
        "helpful": null,
        "rid": "RMH"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Great quality traveling cage. Easy to set up and easy to transfer between car and house. Our standard smooth dachshund fits easily inside with room. Cage is light weight. Absolutely love",
        "date": "June 13, 2026",
        "helpful": null,
        "rid": "RMJ"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Really quality product especially for price. Bought several",
        "date": "June 7, 2026",
        "helpful": null,
        "rid": "RML"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "If you’re cat is over 10 lbs the crate will bend at the bottom. Not sturdy, size is okay. Lightweight, maybe too light",
        "date": "August 15, 2024",
        "helpful": "One person found this helpful",
        "rid": "RMN"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Worked well for 24lb pet",
        "date": "May 9, 2026",
        "helpful": "One person found this helpful",
        "rid": "RMP"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "A great carrier, adequately ventilated and secure, good visibility, recommended",
        "date": "April 11, 2026",
        "helpful": "One person found this helpful",
        "rid": "RMR"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Perfect bed for my mini schnauzer! She loves it!",
        "date": "July 13, 2026",
        "helpful": null,
        "rid": "RMT"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "This is perfect for one large cat.",
        "date": "July 8, 2026",
        "helpful": null,
        "rid": "RMV"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I didn’t like that the top door didn’t hinge open and also didn’t like that I needed a screwdriver to screw it together.",
        "date": "July 13, 2024",
        "helpful": null,
        "rid": "RMX"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Great valueEasy to assemble, looks great, seems durable",
        "date": "July 2, 2026",
        "helpful": null,
        "rid": "RMZ"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "My cats love it even for sleeping.",
        "date": "March 28, 2026",
        "helpful": null,
        "rid": "RNB"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Very strong and I love how nice and big it is for big cats too!!! 🫶",
        "date": "March 5, 2026",
        "helpful": null,
        "rid": "RND"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Very happy with this carrier. Price was right and it is made very nice. Very solid.",
        "date": "March 1, 2026",
        "helpful": null,
        "rid": "RNF"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Everything was good but the thickness and sturdiness of the plastic are not what I was expecting. Easy to put together but having an option to add a carrying strap is a good idea as the top door feels a bit flimsy as does the body of the carrier.update. My cat can open the top door. This is a definite weak spot. I will go back to the more robust brand.",
        "date": "July 12, 2024",
        "helpful": null,
        "rid": "RNH"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Excellent product. enough space for my cat",
        "date": "February 23, 2026",
        "helpful": null,
        "rid": "RNJ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "👌🏾Very spacious and easy to put together",
        "date": "February 20, 2026",
        "helpful": null,
        "rid": "RNL"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Really heavy and solid",
        "date": "August 18, 2026",
        "helpful": null,
        "rid": "RNN"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "This item is great  it's Large  enough for  both my cats",
        "date": "August 13, 2026",
        "helpful": null,
        "rid": "RNP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Carrier strap swivel clasp will not stay attached causing the carrier to fall with cat inside.  Other than that, very good and well made carrier and perfect size for 10.5 pound cat.",
        "date": "April 1, 2024",
        "helpful": null,
        "rid": "RNR"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "I got this for my cat who absolutely hated the soft side carrier when it’s time to visit the vet.  I put her in this with NO HESITATION on her part. she likes the solid underfooting",
        "date": "July 25, 2026",
        "helpful": "One person found this helpful",
        "rid": "RNT"
      },
      {
        "asin": "DEMO-C",
        "star": "5.0 out of 5 stars",
        "content": "Easy to assemble. Didn’t even have to read the instructions",
        "date": "June 21, 2026",
        "helpful": null,
        "rid": "RNV"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Perfect size and good locking",
        "date": "February 27, 2026",
        "helpful": null,
        "rid": "RNX"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Love this it’s sturdy",
        "date": "March 5, 2026",
        "helpful": null,
        "rid": "RNZ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The carrier is a good size. Two kittens or one adult cat will be comfortable inside. However, I have concerns about the top being securely attached to the bottom. It feels like it could separate if too much weight is inside. I had trouble getting the top to open the way the picture shows. I always carry it from the bottom, because it’s better safe than sorry. I have used it to contain a cat during car rides. It is also helpful if I need to keep her safe and out of the way when people are coming ",
        "date": "August 15, 2026",
        "helpful": null,
        "rid": "ROB"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Just what I needed. Right size, easy to assemble, shipped fast and feels sturdy.",
        "date": "March 9, 2026",
        "helpful": null,
        "rid": "ROD"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "perfect small cage",
        "date": "March 12, 2026",
        "helpful": null,
        "rid": "ROF"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I didn’t think it would be big enough; to my surprise, it’s perfectly sized right for my 3 yr old female cat! It’s very sturdy, even without using the screws!! The top opening is an extra bonus, since it allows careful movement with easy access to your sick pet, when visiting the vet! I hope to buy another one!!",
        "date": "March 17, 2026",
        "helpful": null,
        "rid": "ROH"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Secure, sturdy, light weight for such sound structure, flexible access structures, roomy while easy to transport.  Great ventilation.",
        "date": "March 18, 2026",
        "helpful": null,
        "rid": "ROJ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Missing 2 of the quick clips for the sides.It was an Amazing Used product but was suppose to be everything in tact.Plastic bag inside was ripped open inside the box when it arrived.",
        "date": "August 5, 2026",
        "helpful": null,
        "rid": "ROK"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Ten out of ten! Super comfortable to carry cats and dogs. Very easy to open and has a sunroof as well. Strongly recommend this carrier.",
        "date": "March 21, 2026",
        "helpful": null,
        "rid": "ROL"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Easy to put together, sturdy!",
        "date": "March 23, 2026",
        "helpful": null,
        "rid": "ROM"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I was hoping this would be more sturdy and easier to open from the top. It feels as if holding by the handle will cause it to break.  And I fight getting it opened and closed. It is especially challenging closing the top whilea cat is struggling to escape from inside. Size and price were good.",
        "date": "June 30, 2026",
        "helpful": null,
        "rid": "RON"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Carrier is solid but the door hatch on the top is awkward to use. A hinged opening would be greatly appreciated as it’s very hard to get our Maine Coon in the front door.",
        "date": "June 21, 2026",
        "helpful": null,
        "rid": "ROO"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Recommend this carrier for every pet parent. I am an RVT and work in an emergency vet hospital. Having multiple options to get the pet out is amazing. I have this for my personal cats. Super sturdy, easy to clean, and they have enough room in it. Easy to travel with, and great ventilation.",
        "date": "March 24, 2026",
        "helpful": "One person found this helpful",
        "rid": "ROP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "We have a very large cat and needed a bigger carrier.  He fits in this.The top half molding fits the bottom quite poorly.  That means I can't trust the clamps to hold them together with a 16 pound cat inside and had to use the bolts and nuts provided.  Which makes it much more awkward to disassemble than most carriers.Opening the top cover is a bit awkward but it's good to have two doors.The price is very good, something this size at the local pet store cost $90.",
        "date": "February 22, 2026",
        "helpful": "One person found this helpful",
        "rid": "ROQ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Great Quality and easy to assemble!  Can’t beat it for the price.",
        "date": "March 26, 2026",
        "helpful": null,
        "rid": "ROR"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "This carrier appears to be well-made, however, it has one major drawback. The top-loading feature is a good idea for uncooperative cats but it isn't easy to use. You have to line up two pins into the holes in one end of the carrier and then snap in two latches at the other end. Once closed it's secure, but it isn't easy to do while holding a cat in the carrier with the other hand. This could have been easily fixed with hinges on one end.",
        "date": "February 2, 2026",
        "helpful": "One person found this helpful",
        "rid": "ROS"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Good size. It has metal nuts and bolts to hold the three pieces in place. However, I don’t feel comfortable using it. The carry handle is part of the detachable door on top. Unfortunately I didn’t pay attention to this when purchasing and I also didn’t assemble it until outside the return window. All things considered, for the price, it’s acceptable, but it lacks confidence with my heavier cats.",
        "date": "January 21, 2026",
        "helpful": null,
        "rid": "ROT"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "My cat is about 20 lbs and actually fits comfortably, which has been hard to find. He has enough room to move around a bit and doesn’t seem stressed when he’s in it. Feels sturdy and makes trips a lot easier.",
        "date": "March 27, 2026",
        "helpful": null,
        "rid": "ROU"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It's a nice crate but the screws do NOT fit in the wholes to have it put together.",
        "date": "January 19, 2026",
        "helpful": null,
        "rid": "ROV"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This carrier holds an average sized cat comfortably.  Being able to open the end door or the top (ceiling?) door is a nice feature.  In my opinion, this is the perfect cat carrier.  Highly recommended!",
        "date": "March 27, 2026",
        "helpful": null,
        "rid": "ROW"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I like the size and design but the thin plastic that this was used to manufacture this product,is what holds it back from giving it 5 stars.",
        "date": "January 11, 2026",
        "helpful": null,
        "rid": "ROX"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The description of it being top-loading is misleading. The section where the top slips into the slot should have been hinged so that it stays open until you get your wiggling cat inside the carrier. I gave them an extra star because they were well-built.",
        "date": "January 11, 2026",
        "helpful": null,
        "rid": "ROY"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This is a cat carrier. Drill extra holes in it and a small parrot will not be able to escape while doing charity work at Hospic. It holds toys, a nap area, ropes, extra food, water and perches for your birds comfort.",
        "date": "March 29, 2026",
        "helpful": null,
        "rid": "ROZ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Container is of lesser quality than I needed.  Would be great for a smaller animal, but my 21 lb. cat had me wondering if it would hold together.",
        "date": "January 5, 2026",
        "helpful": null,
        "rid": "RPA"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Sturdy cage and roomy enough for the big cat. Easy to get him in and out without any injuries.",
        "date": "April 4, 2026",
        "helpful": null,
        "rid": "RPB"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "My cat scratches the mesh out of her soft sided carrier, so I thought a hard shell version would work. The top opening appealed to me, but I couldn't quite work it until I watched another reviewer's video. That helped, but I still found it cumbersome. With a squirming cat in one arm, I could see it would be a struggle to get her in. The side door doesn't open very smoothly either.There is no padding inside on the bottom, so I would add something soft in there for your pet. Easy enough to assembl",
        "date": "December 31, 2025",
        "helpful": null,
        "rid": "RPC"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I love the versatility of the carrier- opens on the top and the front. It’s easy to clean got any accidents, easy to assemble, i like the look of it. It does have attachments on top for a strap but it didn’t come with one.I would recommend that when carrying the animal in this, to place a hand underneath as well. I worry that, on the off chance, that when I’m casting my pet in this, that the to with open some how so carry with caution. Maybe place a hand under the carrier for extra support espec",
        "date": "December 31, 2025",
        "helpful": null,
        "rid": "RPD"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Great cat carrier. Roomy and sturdy.",
        "date": "April 6, 2026",
        "helpful": null,
        "rid": "RPE"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I don’t like the fact that the top has to be removed to put your pet in. A hinged top would make it easier and safer for all.",
        "date": "December 9, 2025",
        "helpful": null,
        "rid": "RPF"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This is a really nice carrier, sturdy and well-made.  The top opening feature works well.",
        "date": "July 1, 2026",
        "helpful": null,
        "rid": "RPG"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "This crate is only ok. It is kind of flimsy and the top is not easy to lock. I do not trust it to carry my pet… it is a sleeping crate only. I would not buy it again.",
        "date": "December 7, 2025",
        "helpful": null,
        "rid": "RPH"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Had a very rambunctious cat that struggled enough as I was putting him in that the front door popped off. Not very strong or secure as a cage. Good for sedate or small animals who can't push against the top and bottom of the cage, but I still keep one hand on the front door as I carry it. Won't purchase again.",
        "date": "November 30, 2025",
        "helpful": null,
        "rid": "RPI"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Well built extra bolts to keep together with weigh of cat",
        "date": "July 8, 2026",
        "helpful": null,
        "rid": "RPJ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It seems sturdy but putting the screws in was awkward and took a long time.I can’t figure out how the top opens after trying many times the whole top comes off, isnt it supposed to open and close without having to remove it. This is a big annoyance",
        "date": "November 5, 2025",
        "helpful": "One person found this helpful",
        "rid": "RPK"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Comfort.",
        "date": "July 10, 2026",
        "helpful": null,
        "rid": "RPL"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It was missing a handle",
        "date": "October 30, 2025",
        "helpful": null,
        "rid": "RPM"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "What you need to keep in mind is that is truly a BASIC product. Mine came a bit \"off center\" with a noticeable repaired flaw in the top front which made it a bit difficult to get everything to line up properly when trying to put it together, BUT I bought this item to transport my 9lb cat in case of any emergencies like a hurricane. It will work for that.",
        "date": "September 8, 2025",
        "helpful": null,
        "rid": "RPN"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Very sturdy and plenty of room for my kitty.",
        "date": "July 10, 2026",
        "helpful": null,
        "rid": "RPO"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Nice.  But one of the clip into broken?  Either from?",
        "date": "September 7, 2025",
        "helpful": null,
        "rid": "RPP"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Well designed, functional and safe. I use it to transport a crazy 12lb cat",
        "date": "July 11, 2026",
        "helpful": "One person found this helpful",
        "rid": "RPQ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Item was missing 1 of 4 plastic clips to join top and bottom.",
        "date": "June 22, 2025",
        "helpful": null,
        "rid": "RPR"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It’s missing a locking piece",
        "date": "June 1, 2025",
        "helpful": "One person found this helpful",
        "rid": "RPS"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Excellent pet carrier, my seal point Siamese cat really loves it!",
        "date": "July 16, 2026",
        "helpful": "One person found this helpful",
        "rid": "RPT"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Sent me a broken product. Just opened the package and two latches are broken off of it...",
        "date": "May 27, 2025",
        "helpful": null,
        "rid": "RPU"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Quality product",
        "date": "July 20, 2026",
        "helpful": null,
        "rid": "RPV"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "it wouldve been a great buy but mine came with a latch missing. trying to see if i can order one",
        "date": "May 4, 2025",
        "helpful": "One person found this helpful",
        "rid": "RPW"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Door handle is hard to secure, but otherwise a good purchase. The size is a good size to fit a small or medium-sized pet. It fit my 6lb cat with room to spare.",
        "date": "March 30, 2025",
        "helpful": null,
        "rid": "RPX"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Love this carrier, and not bad priced. The door on top makes it very easy to get them in and out.",
        "date": "August 18, 2026",
        "helpful": null,
        "rid": "RPY"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It arrived with one of the four clips apparently missing (see pic) but it was loose inside with the package of screws. I figured out how to install it. The carrier smells a little like cat urine. Was it used and returned? But my cats didn't seem to mind, they walked right in it.So I guess I'll keep it.",
        "date": "March 30, 2025",
        "helpful": "One person found this helpful",
        "rid": "RPZ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Works great. Can be open from the top and top removed.  Easy to open and clean.  Sturdy.",
        "date": "August 12, 2026",
        "helpful": "One person found this helpful",
        "rid": "RQA"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I guess it's ok but there are nooo instructions and or screws to hold it together just the top,  bottom, and front gate. Clips on the side. So if it's not handled carefully the whole thing will fall apart. I'll have to get some zip ties for the sides.",
        "date": "March 15, 2025",
        "helpful": null,
        "rid": "RQB"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Nice crate but the screws are short and should have given win nuts instead of bolts",
        "date": "March 14, 2025",
        "helpful": null,
        "rid": "RQC"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "it’s great! Thanks",
        "date": "August 10, 2026",
        "helpful": null,
        "rid": "RQD"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "was damaged during delivery process. (first picture shows white specs which is the plastic that was being piked from the bottom by the metal cage door.) looks nice put together but some parts are a bit wonky. (second picture was the delivery driver's photo. as shown it wasn't even in a box.)",
        "date": "March 12, 2025",
        "helpful": null,
        "rid": "RQE"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Love it.",
        "date": "August 8, 2026",
        "helpful": null,
        "rid": "RQF"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "you need 2 people to open the top",
        "date": "March 12, 2025",
        "helpful": null,
        "rid": "RQG"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Really nice carrier... but it was missing the 6 screws and nuts.  I called about it, they wanted me to send the whole thing back........  silly..... just need screws and nuts. Plus I had already put my name and address all over it in marker.",
        "date": "March 11, 2025",
        "helpful": null,
        "rid": "RQH"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Good enough space for my cat 🐈. It is better using this type of cage 📦 to carry the cat 🐈, instead using a bag 🎒 or backpack 🎒.",
        "date": "August 6, 2026",
        "helpful": null,
        "rid": "RQI"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It appears to be good but I never used it sent it back",
        "date": "February 26, 2025",
        "helpful": null,
        "rid": "RQJ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Very good quality and easily assembled highly recommend",
        "date": "August 3, 2026",
        "helpful": "One person found this helpful",
        "rid": "RQK"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I bought this carrier to transport a stray cat to the vet.  It's roomy enough for a full size cat, probably a small dog, too.  My issue was that the opening at the top of the carrier, if she would have kept up hitting it, may have rattled it enough to open it.  By the time we got to our destination 30 minutes away, the \"arm\" that locked the top in place was out.  This carrier is mostly plastic; the door is entry metal but everything else is plastic.  I found a better product from another online pet retailer (comparable",
        "date": "February 11, 2025",
        "helpful": "One person found this helpful",
        "rid": "RQL"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Instructions not great and a bit of a challenge for this 70 year old.  The top load lid almost takes 3 hands to operate.I have 3 cats and I bought this as a third carrier, in case I ever have to take all 3 of them at one time - like in an emergency.Hoping I never have to use it, but for my purposes, it should suffice.",
        "date": "January 20, 2025",
        "helpful": null,
        "rid": "RQM"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I love this cat carrier better than the other one that I bought. Only complaint is that one thing is missing from the cat carrier.",
        "date": "July 27, 2026",
        "helpful": "One person found this helpful",
        "rid": "RQN"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Second one I bought that has some random white spots on blue top.  Will send picture.",
        "date": "January 12, 2025",
        "helpful": null,
        "rid": "RQO"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I have larger csts, and this works great!  I like that it opens from the top as well as the front!",
        "date": "June 20, 2026",
        "helpful": null,
        "rid": "RQP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "It looks ok but its missing a side latch?",
        "date": "November 5, 2024",
        "helpful": null,
        "rid": "RQQ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Easy to put together but if not screwed together the door falls out. All. The. Time.",
        "date": "October 23, 2024",
        "helpful": null,
        "rid": "RQR"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Grest! Study for my 2 huge exotic cats?",
        "date": "June 14, 2026",
        "helpful": null,
        "rid": "RQS"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The top part where the handle is attached is not sturdy.  It bends when I lift it with my cat inside.  I question the strength.  I'm concerned it will pop out and the rest of the carrier with the cat inside will fall to the ground.",
        "date": "October 17, 2024",
        "helpful": null,
        "rid": "RQT"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I bought these to make it easier to take my cats to get neutered and their vaccines. The cage is very sturdy and makes it easy to carry them around. The little hoops make it easier to attach labels which has the pets information on them.",
        "date": "June 11, 2026",
        "helpful": null,
        "rid": "RQU"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I purchased two of these and one of the two carriers came in used condition and it was missing hardware.  Scratch marks and hair was in the packaging.  Two carriers came in one box disassembled.  They weren't in separate manufacturer's packaging.  I returned one of them for an exchange.  I've read about these scenarios for other items and I didn't believe them until now.  I paid for a new item.  Not to mention this is an PetVoyage brand.  So, in those regards, I wasn't happy about how they m",
        "date": "September 6, 2024",
        "helpful": "One person found this helpful",
        "rid": "RQV"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I ordered 2 of these cat carriers to use for the stray cats I trap, neuter/spay and rehome.  My fault--I should have put them together right away but instead, I waited until the morning of the neutering appointment.  Upon assembly, one of the carriers had a busted latch and can only be closed by 3 latches and the bolts.  Due to it being the morning of the appointment, I had to use the item \"as is\" and it's not right to return the item after using.  Again, I should have checked it right away.5 st",
        "date": "September 5, 2024",
        "helpful": "One person found this helpful",
        "rid": "RQW"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "My kitty loves this comfortable pet carrier.",
        "date": "June 10, 2026",
        "helpful": null,
        "rid": "RQX"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I bought that style basically for the top door. SHE'S used to being loaded that way rather than being stuffed in.  It was assembled easily and directions were clear with the exception of how to open the top  door.  I couldn't do it without completely removing it, not ideal when trying to load an unwilling cat. Maybe I'm missing something but I'm disappointed in the carrier.  Plus, with the cat inside it's HEAVY.",
        "date": "July 8, 2024",
        "helpful": null,
        "rid": "RQY"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Good size sturdy",
        "date": "June 7, 2026",
        "helpful": null,
        "rid": "RQZ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Received only 4 screws though there are 6 holes and instructions state 6 screws. They were also just loose rolling around the packing box.",
        "date": "July 6, 2024",
        "helpful": null,
        "rid": "RRA"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Easy to assemble if you put the bolts in upside down. These are not thumbscrews. They are nuts & bolts.Don't bother using the top door. Need 3 hands to open & close it. Who holds the cat? Maybe Designed by a non pet owner.Worst part is the wobbly flexible bottom. May scare cat due to insecurity. Even my soft carrier has a better borrow. Door way won't work for a cat over 10 lbs. Plus, the bottom may not hold a cat over 5 to 7 lbs.",
        "date": "June 9, 2024",
        "helpful": "One person found this helpful",
        "rid": "RRB"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Have used it three times and my cat feels pretty comfortable inside. Quite sturdy and easy to carry.",
        "date": "June 4, 2026",
        "helpful": null,
        "rid": "RRC"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Roomy enough for our cat, not super sturdy or highest quality but good for price. However ordered a “Used-Like New” option and it was missing pieces ( 2 of the side latches) although details only mentioned it would not be in original packaging.",
        "date": "May 23, 2024",
        "helpful": "One person found this helpful",
        "rid": "RRD"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Pretty good",
        "date": "June 1, 2026",
        "helpful": null,
        "rid": "RRE"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I found it very hard to loosen the springs to open the top loader",
        "date": "May 7, 2024",
        "helpful": null,
        "rid": "RRF"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Missing one of the clamps for the lid. Top door doesn’t work very well. Plastic bent on the release lever.",
        "date": "May 4, 2024",
        "helpful": null,
        "rid": "RRG"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I purchase, in a Deal, very good quality and easy to use the weight its good",
        "date": "May 28, 2026",
        "helpful": null,
        "rid": "RRH"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Like everything but missing latch",
        "date": "April 29, 2024",
        "helpful": null,
        "rid": "RRI"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "I recently bought the 22.8\"L x 15.0\"W x 13.0\" crate when it was selling for 37 USD.  It works very well as a cat carrier.Fortunately, the  crate ships with a little plastic baggy containing six bolts and nuts.  That isn't obvious from the photos.  The four plastic latches that you do see are totally inadequate to transport an animal safely.Assembly is easy.  You only need a Philips head screwdriver for the bolts.  No wrench is needed for the nuts because they fit within molded hexagonal plastic ",
        "date": "May 20, 2026",
        "helpful": "One person found this helpful",
        "rid": "RRJ"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Dear Amazon,At least tell me why you won't accept this review. I put my time into it, and you won't even tell me why. I'm about to call you to ask what the problem is. And I don't mean some vague response either where I'm still guessing. I'm not gonna make a million changes on the whim of guessing the problem. It's NOT worth my time to help YOU help others on an item for FREE.. I have refused to do any other reviews EVER till you let me know what the problem is. If you want FREE advertising and ",
        "date": "April 12, 2024",
        "helpful": null,
        "rid": "RRK"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "I liked the price point. I needed something for my 14lb cat to go to the vet. Liked the idea of the top load to get him in it. But there is no quick & easy getting it closed. I tried it multiple times & fought with it. Still a decent crate for the price & as much as I'll use it. But don't rely on that top feature being easy if your cat will want to jump out while getting put in.",
        "date": "April 2, 2024",
        "helpful": null,
        "rid": "RRL"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "This carrier is pretty good. It works well for transporting my cat in the car and for vet visits. I haven’t had any issues with it so far.",
        "date": "May 17, 2026",
        "helpful": null,
        "rid": "RRM"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The top loading door is unnecessarily complicated to open and close. It's not quick by any means so with skittish cats, definitely can't use the top door or they'll jump out before you manage to get the door on. Side door is fine and overall good crates. The top door should work the same as the side door.",
        "date": "March 21, 2024",
        "helpful": null,
        "rid": "RRN"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Finally, a Cat Carrier that is Smarter than the Kitty.",
        "date": "May 12, 2026",
        "helpful": null,
        "rid": "RRO"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "Designed nice, looks nice. But the top is a little scarey.  It's maybe ok for a teacup size puppy, rabbit or small catI",
        "date": "March 21, 2024",
        "helpful": null,
        "rid": "RRP"
      },
      {
        "asin": "DEMO-A",
        "star": "3.0 out of 5 stars",
        "content": "The instructions might as well not exist, as they are entirely useless. If you need help figuring out what goes where or how they go together, you're screwed because the instructions are worthless. The product is fine, I guess. However, considering the size of the of the box the pet carrier ships in, it could very well have come assembled.",
        "date": "March 14, 2024",
        "helpful": "One person found this helpful",
        "rid": "RRQ"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Good sturdy carrier for our cats. Really like the front door and the top door. If you need one - buy this.",
        "date": "May 7, 2026",
        "helpful": null,
        "rid": "RRR"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "Kennel is easy to put together and functions as it should, so for that I give it 3 stars, however it arrived missing the food and water dishes that are supposed to connect to the inside of the kennel for the pet.",
        "date": "May 7, 2026",
        "helpful": "One person found this helpful",
        "rid": "RRS"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Nice looking. Good material. Sturdy feel. A little bit of room for cat to move not too much. feel that the carrier should be a little bigger in with cat does not have a lot of room to move around.",
        "date": "May 7, 2026",
        "helpful": null,
        "rid": "RRT"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "Feels cheap. Thin plastic. Probably gets the job done, but was expecting better quality.",
        "date": "December 23, 2025",
        "helpful": null,
        "rid": "RRU"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "While I appreciated the ease of assembly, I found it a bit challenging to secure my feisty cat inside. I also expected it to be slightly larger for added comfort. On a positive note, the material feels sturdy and provides good support for my 16lb cat.",
        "date": "August 17, 2025",
        "helpful": "One person found this helpful",
        "rid": "RRV"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Very convenient for my cat",
        "date": "May 4, 2026",
        "helpful": null,
        "rid": "RRW"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "Nice color, love the small grill openings for safety and the design, especially the ability to open door either side without taking apart.  Also nice color.  But the carrier is too short - dog cannot stand.",
        "date": "December 4, 2024",
        "helpful": "One person found this helpful",
        "rid": "RRX"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Very sturdy! My seat belt fit around it perfectly. My large20 lb cat had plenty of room.",
        "date": "May 1, 2026",
        "helpful": null,
        "rid": "RRY"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "My box arrived NOT sealed and it is missing the water & feed bowl that is advertised with it and included in the instruction manual as parts included! I am missing the attached bowl!",
        "date": "July 31, 2024",
        "helpful": null,
        "rid": "RRZ"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "Handle is solid plastic, so the part that is hidden can and will eventually snap off. I drilled holes and put my own handle on.  The carrier is very hard to get a cat into without wrapping them in a towel and placing them in backwards.  It's too small for a larger male cat.",
        "date": "August 14, 2026",
        "helpful": null,
        "rid": "RSA"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Purrfect for my big Tabbys Vet Visit.  Plenty of room for her.",
        "date": "April 25, 2026",
        "helpful": null,
        "rid": "RSB"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "It's nice but it would have been better if I had also received the parts that connect the top and bottom together..",
        "date": "June 5, 2026",
        "helpful": "One person found this helpful",
        "rid": "RSC"
      },
      {
        "asin": "DEMO-A",
        "star": "5.0 out of 5 stars",
        "content": "Great value and great price. It is also easy to put together.",
        "date": "April 12, 2026",
        "helpful": null,
        "rid": "RSD"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "Crate fine but missing 2 items on instruction/assembly guide!",
        "date": "May 31, 2026",
        "helpful": null,
        "rid": "RSE"
      },
      {
        "asin": "DEMO-C",
        "star": "3.0 out of 5 stars",
        "content": "It's wide, but too wide to use the handle comfortably.",
        "date": "November 9, 2025",
        "helpful": null,
        "rid": "RSF"
      }
    ]
  },
  "reviewSamples": [
    {
      "star": 1,
      "title": "Front Cage Door Pops Off",
      "date": "April 24, 2025",
      "helpful": "4 people found this helpful",
      "verified": true,
      "content": "The front cage door popped off because the clamps don’t hold the top and bottom together properly and my cat jumped out into the street (he’s fine).This is a HUGE and dangerous flaw."
    },
    {
      "star": 1,
      "title": "Bad Buy",
      "date": "April 25, 2025",
      "helpful": "3 people found this helpful",
      "verified": true,
      "content": "I bought this to take our cat to the vet. By the time we got there her already hurt paw was hurt even worse. We had to take her to orthopedic surgeon, it was horrible. Wish I never bought the damn thing 😢 I'll forever use the cardboard box ones."
    },
    {
      "star": 1,
      "title": "Inspect Right Away",
      "date": "April 27, 2025",
      "helpful": "3 people found this helpful",
      "verified": true,
      "content": "One of the “heavy duty” clasps to hold it together is broken and didn’t come with the unit… it also looks like I received a used one not a new one"
    },
    {
      "star": 1,
      "title": "Small",
      "date": "August 10, 2026",
      "helpful": null,
      "verified": true,
      "content": "Too small for a adult cat"
    },
    {
      "star": 1,
      "title": "Useless as a top loader",
      "date": "August 3, 2026",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "Useless as a top loader, which is the reason I bought this. It took 5 minutes to get the top open, 3 to close it. No way that works with a panicked cat inside. Not made for one person operation. Absolutely horrible design, no instructions in English. Also WAY OVERPRICED for what it is. Avoid this one."
    },
    {
      "star": 1,
      "title": "Dont waste your money",
      "date": "August 5, 2026",
      "helpful": null,
      "verified": true,
      "content": "Pay attention to the size. My small cat does not fit into this thing. For 40 dollars you would expect a cat to be able to fit."
    },
    {
      "star": 1,
      "title": "Not for medium dogs.",
      "date": "December 10, 2025",
      "helpful": null,
      "verified": true,
      "content": "This is NOT for medium dogs. Chihuahua, yorkie, hamster. Not a medium dog."
    },
    {
      "star": 1,
      "title": "One man’s trash - is still a bag of trash!",
      "date": "December 17, 2025",
      "helpful": "10 people found this helpful",
      "verified": true,
      "content": "Very disappointing, it showed up in basically a clear garbage bag. The side clip to fasten the bottom crate to the top was either broke off or just plain missing from said garbage bag. The front door latch didn’t fit properly once put together- then when trying to return it - we need a box to send it back if we use UPS. It never came in a box to begin with. It was literally like we got a bag of junk someone else returned. Not cool as it was a gift for our daughter to bring her pet back home for the holidays. I would give this negative stars if that was an option. So bummed 🙁"
    },
    {
      "star": 1,
      "title": "Sized too small",
      "date": "December 24, 2025",
      "helpful": null,
      "verified": true,
      "content": "1/2 the size of previously ordered carriers of this same pet carriers. Too small for my needs."
    },
    {
      "star": 1,
      "title": "Not worth it…",
      "date": "July 2, 2025",
      "helpful": null,
      "verified": true,
      "content": "Flimsy plastic, clamps don’t work,  absolutely not worth the money. Very disappointed.  Came in a see through plastic bag that was ripped. If time wasn’t a factor I would return it."
    },
    {
      "star": 1,
      "title": "Extremely Low Quality Amazon Product",
      "date": "July 23, 2025",
      "helpful": "3 people found this helpful",
      "verified": true,
      "content": "Extremely flimsy. Cheap thin plastic. Not durable at all. Immediately returned. Highly recommend buying a different carrier. This would be a good deal for $10. Extra annoyed I have to take my time to return."
    },
    {
      "star": 1,
      "title": "Terrible top loading function.",
      "date": "July 28, 2025",
      "helpful": "4 people found this helpful",
      "verified": true,
      "content": "Impossible top load. To put your cat in through the top you need both hands simultaneously to pull the latches back then remove the lid completely, then somehow use a third hand to put your cat in, then pick up the lid and slam the lid back on quickly and turn the latches again before your cat jumps out"
    },
    {
      "star": 1,
      "title": "RUN AWAY FROM THIS ITEM",
      "date": "July 31, 2026",
      "helpful": "2 people found this helpful",
      "verified": true,
      "content": "WORST DESIGN EVER! The nuts for the screws are IMPOSSIBLE to screw down due to the small space they sit in. The plastic latches are absolutely, 100% worthless. If your hand passes by they pop open. If I were to keep I would have to zip tie the top to the bottom. HORRIBLE product"
    },
    {
      "star": 1,
      "title": "Does not work",
      "date": "July 5, 2025",
      "helpful": null,
      "verified": true,
      "content": "Why did you pick this product vs others?:It is going to be hard to return this item it dose not have a box"
    },
    {
      "star": 1,
      "title": "Worst crate/kennel ever",
      "date": "June 10, 2026",
      "helpful": "2 people found this helpful",
      "verified": true,
      "content": "Absolute worst animal crate/carrier I have ever encountered.  VERY cheaply made, terrible instructions -- I won't put my dog in this.  A terrible product.  I'm heading to a big pet store now"
    },
    {
      "star": 1,
      "title": "Defective and Return Hassle",
      "date": "June 14, 2025",
      "helpful": "10 people found this helpful",
      "verified": true,
      "content": "This crate came defective.  The top entry lid does not fit in the opening, and you can't close and lock it.  I understand that errors happen.  But the return of this crate is a BIG hassle!  I have to print out a label, take the crate to a UPS store, secure a box (free) and package it myself.  That would be fine if I ordered the wrong size or I didn't like the crate.  But it's DEFECTIVE!"
    },
    {
      "star": 1,
      "title": "Besito para viajar en un avión con mi gato",
      "date": "June 15, 2025",
      "helpful": null,
      "verified": true,
      "content": "Muy grande para viajar en el avión"
    },
    {
      "star": 1,
      "title": "Missing parts",
      "date": "June 28, 2025",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "Carrier arrived missing a part (blue latch that connects top and bottom together) and there's no option to request just the part replacement, only to return the whole item. I bought this product before and had no issues, but this was disappointing."
    },
    {
      "star": 1,
      "title": "Worst mistake I made",
      "date": "June 6, 2026",
      "helpful": "3 people found this helpful",
      "verified": true,
      "content": "if Zero stars is possible thats what I would give it.  Bought it to take a sick cat to the vet.  The carrier door was faulty and the cat ran out and is missing.  This has been a nightmare.  Owners are heartbroken"
    },
    {
      "star": 1,
      "title": "flimsy",
      "date": "March 29, 2026",
      "helpful": null,
      "verified": true,
      "content": "very flimsy if your cat is >6 lbs"
    },
    {
      "star": 1,
      "title": "Had missing parts",
      "date": "May 23, 2026",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "Missing parts (side clips). My cat had an appointment this morning so unfortunately I had to guinea rig the carrier to use it. Delivered in a plastic bag. Measurements weren’t fully accurate. Cats 20lbs 17 inches long he just fit."
    },
    {
      "star": 1,
      "title": "Poor design!",
      "date": "May 5, 2025",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "Putting the screws in to keep the 2 pieces together is impossible...poor design 😢"
    },
    {
      "star": 1,
      "title": "Brittle and flimsy",
      "date": "November 10, 2025",
      "helpful": "5 people found this helpful",
      "verified": true,
      "content": "The most flimsy plastic I have ever seen used for something you will be transporting a pet in. My cat is 20lbs so this was ideal being a top entry. I used this a couple times to get back and forth from the house to the vet. Bought this Oct 2024 and here it is a year later and I just noticed a small crack in the plastic at the top of the cage. Spend a little extra and get a better brand. I got this because it was a top entry and cheaper than the other brands. Now I know why it was cheaper."
    },
    {
      "star": 1,
      "title": "Parts missing!!!",
      "date": "November 13, 2025",
      "helpful": "2 people found this helpful",
      "verified": true,
      "content": "What a joke-I ordered this specifically to take some cats in to be fixed on  Friday(got crate on Wednesday)…& Guess what…PARTS ARE MISSING-no door(kinda important 🤨)-plus some screws as well!…to say I’m pissed is a understatement -I have no idea how I’m gonna transport these feral cats on Friday without a crate😡I want my money back"
    },
    {
      "star": 1,
      "title": "Product came broken",
      "date": "October 7, 2025",
      "helpful": null,
      "verified": true,
      "content": "Came broken but didn’t have time to return and get new before appointment. Disappointed in product. Would have been nice if it wasn’t broken"
    },
    {
      "star": 1,
      "title": "Save your money and buy a different carrier",
      "date": "September 3, 2026",
      "helpful": null,
      "verified": true,
      "content": "This arrived broken. For almost $50 it feels very cheap. You have to fight the top and bottom to stay together long enough to put it together."
    },
    {
      "star": 1,
      "title": "Defective, missing clamp (there are supposed to be 2 on each side)",
      "date": "September 5, 2025",
      "helpful": null,
      "verified": true,
      "content": "Arrived with one clamp missing --- defective!"
    },
    {
      "star": 2,
      "title": "Latches do not stay down on the top of the crate.",
      "date": "December 22, 2025",
      "helpful": null,
      "verified": true,
      "content": "The crate was good for a few uses, then the top latches kept popping up. I was able to resecure them; however, after another few uses one of them won’t stay in place. For security reasons, I cannot use the crate anymore and would not recommend it to others for that reason."
    },
    {
      "star": 2,
      "title": "You will be disappointed with latches",
      "date": "January 26, 2026",
      "helpful": null,
      "verified": true,
      "content": "Not happy with latches… work like cheap things. Puppy however loved the inside ….."
    },
    {
      "star": 2,
      "title": "Almost impossible to assemble",
      "date": "July 2, 2024",
      "helpful": null,
      "verified": true,
      "content": "It was extremely difficult to assemble. It took two of us, it was so awkward. The spaces for inserting the nuts and bolts were so small, a man’s fingers could not have done the job. Fortunately my roommate is a small woman, but even she had difficulty. And it took both us to manage. Could not have been assembled by just one person alone. The he end product is fine, what you would expect, but trying to put it together was a nightmare. It should be shipped already put together."
    },
    {
      "star": 2,
      "title": "Terrible design - Top opening is not hinged.",
      "date": "July 23, 2024",
      "helpful": null,
      "verified": true,
      "content": "The top opening is not hinged.  It comes all the way off, making it nearly impossible to get back on while “fighting” to keep a cat from jumping out.  Bad design."
    },
    {
      "star": 2,
      "title": "Plastic pieces break off",
      "date": "July 7, 2025",
      "helpful": "One person found this helpful",
      "verified": false,
      "content": "I liked it but after several uses the clips on the sides started breaking off. Could no longer keep top part secured to bottom"
    },
    {
      "star": 2,
      "title": "Carrier was used and arrived dirty",
      "date": "March 19, 2024",
      "helpful": null,
      "verified": true,
      "content": "When unpacking the carrier from the packaging it had a sour odor.  It had stains and a sticky substance.  It had been used before.  I order a new carrier not someone used item.  We had to clean it with bleach."
    },
    {
      "star": 2,
      "title": "Not safe for larger cats",
      "date": "March 21, 2025",
      "helpful": null,
      "verified": true,
      "content": "This product is not designed for a heavy cat. My cat is 15 lbs and when I pick her up in this carrier, the lid bows, the latches lifting up."
    },
    {
      "star": 2,
      "title": "Broken upon arrival",
      "date": "March 9, 2024",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "One of the latches was already broken when I took it out of the box. Still works with 3 other latches but quality is very poor, it would probably deteriorate very quickly. Do not recommend."
    },
    {
      "star": 2,
      "title": "Great if you dont need a door",
      "date": "November 17, 2023",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "The door pops off if you look at the thing wrong. Do not buy"
    },
    {
      "star": 2,
      "title": "Misled",
      "date": "November 7, 2025",
      "helpful": null,
      "verified": true,
      "content": "Just opened package. Thought I bought a new item but it was apparently used and returned."
    },
    {
      "star": 2,
      "title": "Keep looking- too slick, my cat kept struggling to stand up",
      "date": "October 29, 2025",
      "helpful": null,
      "verified": true,
      "content": "In every other way, it’s an extremely well constructed kennel. However, they made the interior of the area where the cat stands so slick that every time she tried to stand up, she would struggle and fall down. Clearly no one who owns a cat was part of the design team.So no no no no no do not buy."
    },
    {
      "star": 2,
      "title": "Paid for new, got used",
      "date": "September 17, 2023",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "Pet carrier is covered in scuffs, scratches and marks as well as what look like bleach spots. It has obviously been used or damaged, which considering I paid for a new one makes me angry. Buyer BEWARE!"
    },
    {
      "star": 2,
      "title": "Sharp edges",
      "date": "September 6, 2023",
      "helpful": null,
      "verified": true,
      "content": "There are sharp metal edges and I have scraped my hand trying to open and close the door. The top door is a poor design because it is difficult to align the metal rods."
    },
    {
      "star": 3,
      "title": "IKEA writes better instructions",
      "date": "March 14, 2024",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "The instructions might as well not exist, as they are entirely useless. If you need help figuring out what goes where or how they go together, you're screwed because the instructions are worthless. The product is fine, I guess. However, considering the size of the of the box the pet carrier ships in, it could very well have come assembled."
    },
    {
      "star": 3,
      "title": "Buy zip ties",
      "date": "March 15, 2025",
      "helpful": null,
      "verified": true,
      "content": "I guess it's ok but there are nooo instructions and or screws to hold it together just the top,  bottom, and front gate. Clips on the side. So if it's not handled carefully the whole thing will fall apart. I'll have to get some zip ties for the sides."
    },
    {
      "star": 3,
      "title": "Was expecting better quality for almost $50…",
      "date": "May 26, 2025",
      "helpful": "7 people found this helpful",
      "verified": true,
      "content": "This pet carrier is OK. It is not super cheap. But I was definitely expecting better quality for it being almost $50… The plastic is pretty flexible and able to bend and give away if you pull at it… my only complaint is really the quality not meeting my expectations for the price. And the top opening part is very stiff and just not very well-made. The door on the front doesn’t stay open easily. It kind of wants to shut by itself, which is annoying because I’m using this as a little shelter for my cat to hide in as he’s recovering from his surgery. You almost have to completely take the metal door off so he can get in and out without it, shutting by itself… Just a kind of odd design, not very well-made in my opinion definitely not like the cages back in the day that were very hard plastic that you could not pull on or bend. But because the plastic is kind of cheaply made, you can literally just pull open the cage and remove the metal door… Not sure if that’s a good thing or a bad thing… Don’t feel the most confident in traveling with this if you were to get in a car accident or something, I don’t see it holding up."
    },
    {
      "star": 3,
      "title": "Our cat was cut by inside",
      "date": "May 5, 2024",
      "helpful": "2 people found this helpful",
      "verified": true,
      "content": "It serves it's purpose- kind of.I have only used this once to bring our cat to the vet. It was easy enough to open, close, carry her, etc. I like the color and the size is not too big for our smaller cat. That said, somehow our little Fluffy Pants cut her nose while she was being transported in this cage. If you feel around on the inside, there are a few spots that are a little rough that she could have scratched herself on. We are covering them with duct tape for future trips. I don't know if this was a fluke that our cage was like this. I don't plan on returning the cage, but I do think buyers should be aware."
    },
    {
      "star": 3,
      "title": "Worried it could fall apart!",
      "date": "October 17, 2024",
      "helpful": null,
      "verified": true,
      "content": "The top part where the handle is attached is not sturdy.  It bends when I lift it with my cat inside.  I question the strength.  I'm concerned it will pop out and the rest of the carrier with the cat inside will fall to the ground."
    },
    {
      "star": 3,
      "title": "Overpriced cheap plastic",
      "date": "September 10, 2026",
      "helpful": null,
      "verified": true,
      "content": "Cheap plastic comparable to cheap Tupperware. You will need your own tools to properly tighten. I find the handle suspicious. This will get our cat to and from the vet and back home but I think this should cost 1/2 the price. I got this because it has the top entrance to drop our cat into. We will keep it but we find it cheap and overpriced for what it is."
    },
    {
      "star": 4,
      "title": "Ok",
      "date": "August 23, 2026",
      "helpful": null,
      "verified": true,
      "content": "Top opening bows when 13 lb cat inside. Had to secure with bungie cord around for better security"
    },
    {
      "star": 4,
      "title": "Good for small pet",
      "date": "August 29, 2026",
      "helpful": null,
      "verified": true,
      "content": "Perfect for my bunnies. Not soft of course, put soft mats in as padding. It definitely not for any animal more than about 6lbs, as the quality of the plastic isn’t the best and size of it is small. Safe for small animal. Easy to put together and use."
    },
    {
      "star": 4,
      "title": "Very nice pet carrier",
      "date": "February 24, 2026",
      "helpful": "4 people found this helpful",
      "verified": true,
      "content": "I got this for my mom. Just received today and put it together. Very easy to assemble. Large enough for an adult cat or small dog. Seems to be well made. Doesn't feel cheap.The door open for from both sides. You can also remove the door without taking the carrier apart. The floor (bottom) looks very slick. It'll definitely need something in the bottom. I'll have to find some kind of pad for her cat. Plenty of room for 1 cat.I'd buy this again if needed."
    },
    {
      "star": 4,
      "title": "Works well for a guinea pig to travel",
      "date": "January 8, 2026",
      "helpful": "6 people found this helpful",
      "verified": true,
      "content": "Perfect carrying case for my guinea pig! We are moving out of state and need a temporary carrier for our guinea pig that isn’t to small. Our guinea pig is an adult. This has large enough holes to hang a water bottle. It’s not the thickest plastic but overall good quality. Seals correctly and door works well. I like that you have the screws and the clips. But getting screws on and off are a bit of a pain because it’s hard to fit your fingers to make sure the screws are tight enough. If you have larger hands/fingers you may need a screw driver which is what I did. The only thing about that is this isn’t ideal for a vet clinic. Sometimes in order to access the animal they will take the top off carriers and that will take longer and require a tool with this carrier."
    },
    {
      "star": 4,
      "title": "Good size, sturdy, visibility for animal good.",
      "date": "November 26, 2025",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "Great size, enough room for an adult cat, visibility for the animal excellent, hard to fasten in car but otherwise very nice."
    },
    {
      "star": 5,
      "title": "A good carrier for a cat",
      "date": "April 11, 2026",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "A great carrier, adequately ventilated and secure, good visibility, recommended"
    },
    {
      "star": 5,
      "title": "Great value",
      "date": "April 12, 2026",
      "helpful": null,
      "verified": true,
      "content": "Great value and great price. It is also easy to put together."
    },
    {
      "star": 5,
      "title": "Nice standard pet carrier",
      "date": "April 7, 2026",
      "helpful": "3 people found this helpful",
      "verified": true,
      "content": "This was easy to put together. I left it out a couple weeks before my cat’s vet appointment. She ended up taking naps in it like it was a cat house. The size is perfect for a cat or small dog. The door is easy to open and close as needed."
    },
    {
      "star": 5,
      "title": "The carrier that saved our trip",
      "date": "August 11, 2026",
      "helpful": "9 people found this helpful",
      "verified": true,
      "content": "I bought this for a long trip with my cat and the top door alone was worth it. Getting him into his old carrier was a full-on wrestling match every time — front door only, him bracing all four legs against the opening. With this one I just lift him in from the top and he’s in before he’s figured out what happened. No fighting, no scratches, no twenty minutes of chasing him around the apartment. It’s also a lot roomier than I expected. I put a folded blanket down to make it cozier and he still had plenty of space to stand up, turn around, and stretch out. He actually slept for most of the drive, which has never happened before.Feels solid too. The plastic doesn’t flex, the door latches securely, and there’s good ventilation on all sides so I could see him the whole time. Really glad I got this. Made the trip so much less stressful for all of us."
    },
    {
      "star": 5,
      "title": "Yes!!",
      "date": "August 22, 2026",
      "helpful": null,
      "verified": true,
      "content": "I love the top loader! My cat is afraid of doors that you have to shove him through so this was a great compromise. I can easily take him in and out, and he stays a lot more calm."
    },
    {
      "star": 5,
      "title": "She likes it for a hideout.",
      "date": "August 25, 2026",
      "helpful": null,
      "verified": true,
      "content": "This perfect to transport our rescue kitten to get her shots. She even likes to get in it and take her naps. 👍"
    },
    {
      "star": 5,
      "title": "Good carrier",
      "date": "July 27, 2026",
      "helpful": "3 people found this helpful",
      "verified": true,
      "content": "My cat is a big boy. He's 14 pounds. I felt very confident this was sturdy enough for him. It's nice that it has a top load option it's much easier to get a nervous cat in that way. Would recommend to a friend."
    },
    {
      "star": 5,
      "title": "Study construction",
      "date": "June 28, 2026",
      "helpful": "One person found this helpful",
      "verified": true,
      "content": "I was skeptical on the construction being that it was an PetVoyage brand. However, once we got it and put it together in a few minutes you could tell it was of good quality. We used it for the first time today and it fits our 15lb tabby cat perfectly."
    },
    {
      "star": 5,
      "title": "Long lasting.",
      "date": "March 18, 2026",
      "helpful": null,
      "verified": true,
      "content": "Secure, sturdy, light weight for such sound structure, flexible access structures, roomy while easy to transport.  Great ventilation."
    },
    {
      "star": 5,
      "title": "Great carrier for larger cats.",
      "date": "March 18, 2026",
      "helpful": "4 people found this helpful",
      "verified": true,
      "content": "Great carrier for larger cats,a lot more sturdy than the cloth carrier I was using , that could not support the weight of my boys. Tommy is 16 pounds, and his brother Kordell is 18 pounds, this one has no problem supporting either of them. It also has plenty of room for them, and seems to be of great quality."
    },
    {
      "star": 5,
      "title": "perfect",
      "date": "March 27, 2026",
      "helpful": null,
      "verified": true,
      "content": "My cat is about 20 lbs and actually fits comfortably, which has been hard to find. He has enough room to move around a bit and doesn’t seem stressed when he’s in it. Feels sturdy and makes trips a lot easier."
    },
    {
      "star": 5,
      "title": "Great product.",
      "date": "March 28, 2026",
      "helpful": null,
      "verified": true,
      "content": "My cats love it even for sleeping."
    },
    {
      "star": 5,
      "title": "Good value",
      "date": "May 8, 2026",
      "helpful": "2 people found this helpful",
      "verified": true,
      "content": "Glad I got this with top loading option. Could not get my cat in through the front door. But he was calm when I lowered him in from the top. Good construction. Easy assembly."
    },
    {
      "star": 5,
      "title": "Very lightweight and just what I needed",
      "date": "September 4, 2026",
      "helpful": null,
      "verified": true,
      "content": "Perfect for my kitten. I needed something to transport him back and forth to the vet and this is perfect. He seems content while inside of it. It’s very lightweight. I love that there is a top opening as well as the front opening. And of course a handle for carrying. Assembly was very simple. Just a few screws to secure everything and it was together!"
    },
    {
      "star": 5,
      "title": "Works great!",
      "date": "September 5, 2026",
      "helpful": null,
      "verified": true,
      "content": "I bought this carrier because the top closes to the bottom with clips. No nuts and bolts required, although they are included. On a plane, it is too tall to fit underneath the seat in front of you.I can open the top to remove my pet, or open the front door, although that is a big spread for my arthritic hands to manage."
    },
    {
      "star": 5,
      "title": "Sturdy",
      "date": "September 9, 2026",
      "helpful": null,
      "verified": true,
      "content": "Nice and sturdy. Easy to assemble."
    }
  ]
}