{ "reportId": "demo-diagnostic-dog-crate", "reportKind": "diagnostic", "title": "PetDen 30-Inch Single Door Dog Crate, for Medium Breeds, 21-40 lbs", "primaryAsin": "DEMO-A", "productCount": 1, "reviewCount": 500, "analysis": { "summary": "The main product, the 30-inch single-door PetDen, has about 112,000 ratings, 4.7 stars, and a ~93% positive rate on its product page, indicating excellent reputation; however, only 17.8% of the collected sample comes from the main ASIN, while the rest comes from other size listings in the same family. Larger sizes such as 36\"/42\"/48\" show concentrated negative reviews on chew/escape resistance, tray damage, and arrival condition (these size listings themselves average only 2.6–3.4 stars). The issues therefore lie more with specific size variants and logistics than with the main product itself.", "pros": [ { "point": "Sturdy cage, solid construction, outstanding value; many users call it the best cage to buy at this price point", "mentions": 200, "quotes": [ { "text": "Very sturdy, well made cage at an excellent price.", "star": 5, "date": "September 4, 2026" } ], "clusterIds": [ "C13" ] }, { "point": "Ready to use out of the box, unfolds in seconds, folds for storage, good for travel and car transport", "mentions": 30, "quotes": [ { "text": "I expected it to take a lot longer to put together, but it all snapped together in 90 seconds", "star": 5, "date": "August 6, 2026" } ], "clusterIds": [ "C14" ] }, { "point": "Built-in divider helps with puppy crate training and expands as the dog grows; small sizes (18\"/22\"/24\") are highly rated by users", "mentions": 8, "quotes": [ { "text": "Very sturdy, well made cage at an excellent price.", "star": 5, "date": "September 4, 2026" } ], "clusterIds": [ "C16", "C13" ] } ], "cons": [ { "point": "Dogs can chew/bend wires and push open the latch to escape; especially common among strong/anxious dogs and larger variants (36\"/42\"/48\")", "mentions": 130, "quotes": [ { "text": "This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the", "star": 2, "date": "September 9, 2026" } ], "clusterIds": [ "C1" ] }, { "point": "Plastic tray arrives cracked and is brittle; once cracked, it cannot contain waste, making it a main reason for returns", "mentions": 55, "quotes": [ { "text": "the tray completely broken unusable dangerous has to be thrown in the trash", "star": 1, "date": "May 11, 2026" } ], "clusterIds": [ "C3" ] }, { "point": "Actual size runs small and does not match the weight/size guidance on the page; users following the guidance cannot fit their dog", "mentions": 55, "quotes": [ { "text": "This crate is too small for a 25-pound puppy, though the guide says it is for dogs up to 40 pounds.", "star": 1, "date": "May 18, 2026" } ], "clusterIds": [ "C8" ] }, { "point": "Sharp edges and seams cut or pinch pets and owners (toes, chin, and fingers mentioned)", "mentions": 55, "quotes": [ { "text": "Sharp edges, I can’t believe that they sell this for our pets and is NOT safe", "star": 1, "date": "April 8, 2026" } ], "clusterIds": [ "C2", "C21" ] }, { "point": "Shipping bends and deforms the cage; arrives damaged with doors and latches misaligned, even when the box is intact", "mentions": 50, "quotes": [ { "text": "This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal", "star": 1, "date": "August 15, 2025" } ], "clusterIds": [ "C4" ] }, { "point": "Latch does not lock securely; even puppies or small dogs can open the door themselves, and the lock tongue is fixed at only one point", "mentions": 40, "quotes": [ { "text": "Door doesn’t latch and around the cage latches front and side has rust", "star": 1, "date": "September 2, 2026" } ], "clusterIds": [ "C6" ] }, { "point": "Received a “new” cage that is used/dirty with previous pet hair and plastic odor; some come from used inventory", "mentions": 40, "quotes": [ { "text": "the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray.", "star": 1, "date": "January 16, 2026" } ], "clusterIds": [ "C5", "C15" ] }, { "point": "Assembly is difficult, hooks jam or are misinstalled at the factory; most prominent in extreme sizes like 18\" and 54\", and hard for one person to do alone", "mentions": 35, "quotes": [ { "text": "DON'T BUY this crate unless you have two big muscular men to put it together for you.", "star": 1, "date": "September 26, 2025" } ], "clusterIds": [ "C7" ] }, { "point": "Missing parts on arrival (divider, tray, handle) or handle falls off easily, affecting use and carrying", "mentions": 35, "quotes": [ { "text": "Package was delivered with missing parts. Crate is fine if you have all the pieces.", "star": 2, "date": "December 24, 2025" } ], "clusterIds": [ "C19", "C18" ] }, { "point": "Rusts after a few months, broken weld points cause the door frame to fall apart; durability worse than older models", "mentions": 30, "quotes": [ { "text": "My dog has used this for a month and already it's rusting. Do not buy!!", "star": 1, "date": "August 23, 2026" } ], "clusterIds": [ "C9", "C10" ] }, { "point": "Cannot reach customer service, replacement promises go nowhere, delivery delays or wrong items; poor after-sales experience", "mentions": 33, "quotes": [ { "text": "also not very happy with the customer service from the manufacturer. They were short with me.", "star": 1, "date": "May 11, 2026" } ], "clusterIds": [ "C11", "C12" ] }, { "point": "Divider is hard to install or ineffective; toy bones slide under it, affecting crate training", "mentions": 20, "quotes": [ { "text": "The divider is mediocre as my pup’s soothing bones or toys will slide under which results in scratching and barking", "star": 4, "date": "September 5, 2026" } ], "clusterIds": [ "C16" ] }, { "point": "Tray is hard to pull out and poorly secured; prone to spills when cleaning", "mentions": 10, "quotes": [ { "text": "When you try to pull it out, it gets all over everything!!", "star": 1, "date": "January 14, 2026" } ], "clusterIds": [ "C22" ] } ], "painPoints": [ { "pain": "Key structural strength is insufficient: dogs can escape by chewing/bending wires or pushing open the latch, so the cage fails as a safe restraint; problems are worse in larger variants", "severity": "medium", "mentions": 130, "quotes": [ { "text": "This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the", "star": 2, "date": "September 9, 2026" } ], "clusterIds": [ "C1" ] }, { "pain": "Plastic tray cracks on arrival; cracks completely eliminate leak prevention, forcing users to return the whole crate or buy an extra tray", "severity": "medium", "mentions": 55, "quotes": [ { "text": "the tray completely broken unusable dangerous has to be thrown in the trash", "star": 1, "date": "May 11, 2026" } ], "clusterIds": [ "C3" ] }, { "pain": "Inaccurate sizing guide and weight recommendations lead users to buy the wrong size from page info; puppies soon outgrow it, causing returns", "severity": "low", "mentions": 55, "clusterIds": [ "C8" ] }, { "pain": "Sharp burrs and gaps pose cut and pinch risks; pet toes/chins and owner fingers are both mentioned, creating strong safety-incident perception", "severity": "medium", "mentions": 55, "quotes": [ { "text": "Sharp edges, I can’t believe that they sell this for our pets and is NOT safe", "star": 1, "date": "April 8, 2026" } ], "clusterIds": [ "C2", "C21" ] }, { "pain": "Insufficient shipping packaging strength; crate arrives bent and deformed, door and latches cannot align, users must bend it straight to use", "severity": "medium", "mentions": 50, "quotes": [ { "text": "This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal", "star": 1, "date": "August 15, 2025" } ], "clusterIds": [ "C4" ] }, { "pain": "Single-point door latch with a short bolt; dogs push it open from inside, so owners cannot leave dogs alone with confidence", "severity": "low", "mentions": 40, "clusterIds": [ "C6" ] }, { "pain": "Buying a used, dirty, or plastic-smelling/black-residue crate at new price damages hygiene perception and trust", "severity": "medium", "mentions": 40, "quotes": [ { "text": "the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray.", "star": 1, "date": "January 16, 2026" } ], "clusterIds": [ "C5", "C15" ] }, { "pain": "Assembly jams or factory misassembly; largest sizes cannot be assembled by one person, leaving users stuck in a 'can't assemble it and can't return it' situation", "severity": "high", "mentions": 35, "quotes": [ { "text": "DON'T BUY this crate unless you have two big muscular men to put it together for you.", "star": 1, "date": "September 26, 2025" }, { "text": "Can’t even assemble it because the hook is stuck", "star": 1, "date": "May 15, 2026" } ], "clusterIds": [ "C7" ] }, { "pain": "Missing parts and detached handles on arrival prevent tray/divider from being secured or crate from being carried", "severity": "medium", "mentions": 35, "quotes": [ { "text": "Package was delivered with missing parts. Crate is fine if you have all the pieces.", "star": 2, "date": "December 24, 2025" } ], "clusterIds": [ "C19", "C18" ] }, { "pain": "Rust within months and broken welds cause door frames to fall apart; declining durability drives loyal users to other brands", "severity": "high", "mentions": 30, "quotes": [ { "text": "My dog has used this for a month and already it's rusting. Do not buy!!", "star": 1, "date": "August 23, 2026" }, { "text": "It has started to rust where she has chewed. Along with other spots she has not chewed is rusting really bad.", "star": 2, "date": "January 9, 2024" } ], "clusterIds": [ "C9", "C10" ] }, { "pain": "After issues arise, manufacturer is unreachable, replacement requests go unanswered, shipping delays or wrong shipments occur, making returns/exchanges costly", "severity": "high", "mentions": 33, "quotes": [ { "text": "also not very happy with the customer service from the manufacturer. They were short with me.", "star": 1, "date": "May 11, 2026" }, { "text": "I tried to get a hold of the company and the message won’t go through even with all the accurate information .", "star": 2, "date": "July 26, 2026" } ], "clusterIds": [ "C11", "C12" ] }, { "pain": "Divider is hard to install or fails, so it cannot effectively limit puppy space during crate training", "severity": "low", "mentions": 20, "clusterIds": [ "C16" ] }, { "pain": "Tray retention makes it hard to slide out; waste spills easily during cleaning", "severity": "high", "mentions": 10, "quotes": [ { "text": "When you try to pull it out, it gets all over everything!!", "star": 1, "date": "January 14, 2026" }, { "text": "Dog can get the pan out of the bottom very easy.", "star": 2, "date": "July 10, 2026" } ], "clusterIds": [ "C22" ] } ], "coreDemands": [ { "demand": "Crate truly locks securely against strong or anxious dogs: thicker wire, reinforced latches and welds, clear labeling of suitable dog behavior types", "priority": 10, "clusterIds": [ "C1", "C10", "C6" ] }, { "demand": "Ensure complete delivery: thicker tray with independent cushioning, reinforced outer box, factory parts checklist, reducing damaged/missing on arrival", "priority": 9, "clusterIds": [ "C3", "C4", "C19" ] }, { "demand": "Accurate sizing guide: recommendations based on internal dimensions and dog height/length, avoiding size mispurchase and returns", "priority": 8, "clusterIds": [ "C8" ] }, { "demand": "Eliminate cut and pinch risks: rounded edges and closed gaps so pets and owners are not scratched in daily use", "priority": 8, "clusterIds": [ "C2", "C21" ] }, { "demand": "Ready to use out of the box, easy to assemble and fold, one-person operation, with clear assembly instructions even for largest sizes", "priority": 7, "clusterIds": [ "C7", "C14" ] }, { "demand": "Ensure new-item delivery: factory seals and cleanliness standards prevent used or dirty goods from entering circulation", "priority": 7, "clusterIds": [ "C5", "C15" ] }, { "demand": "Tray slides out easily, leak-proof and durable, so cleaning and maintenance don't require disassembling the whole crate", "priority": 6, "clusterIds": [ "C22", "C3" ] }, { "demand": "Post-sales contact is available, returns/exchanges are smooth, and replacement parts are quickly shipped for defective items", "priority": 6, "clusterIds": [ "C11", "C12" ] }, { "demand": "Divider is truly usable and easy to install, supporting puppy crate training and space adjustment", "priority": 5, "clusterIds": [ "C16" ] }, { "demand": "Durable centered handle supports weight and does not detach when carrying large crates", "priority": 4, "clusterIds": [ "C18" ] } ], "comparisonDimensions": [ { "dimension": "Overall product page reputation (star rating, rating volume, positive rate)", "verdict": "strength", "evidence": "Main ASIN is 4.7 stars, about 93% positive, 112k+ ratings; other size listings in the family average only 2.6–3.4 stars, about 27%–59% positive, with most rating samples at 29–76, making the main product the family's reputation driver", "clusterIds": [ "C13" ] }, { "dimension": "Bite/escape-resistant structural strength (comparison by size segment)", "verdict": "strength", "evidence": "Escape-related negative reviews total about 130, including 14 for 36\", 11 for 48\", 11 for 42\", while main product 30\" has only 8 (about 9% of its own sample, lower than about 18% for 36\"), indicating the issue concentrates in large-size variants and the main ASIN is relatively more stable", "clusterIds": [ "C1", "C10" ] }, { "dimension": "Arrival integrity (tray damage resistance and shipping deformation)", "verdict": "weakness", "evidence": "Tray cracks on arrival about 55 mentions, shipping deformation about 50; main product is also affected (tray 2, deformation 5), while 48\" tray has 10 and 54\" deformation has 8, showing family-wide insufficient packaging and large-item logistics protection", "clusterIds": [ "C3", "C4" ] }, { "dimension": "Safety details (sharp-edge cuts and gap pinches)", "verdict": "strength", "evidence": "Cut and pinch negative reviews total about 55, concentrated in 24\", 22\", 42\", 36\", 18\" listings; main product shows no clear hits in related themes, and its rounded edges and latch design perform relatively better in the family", "clusterIds": [ "C2", "C21" ] }, { "dimension": "Sizing guide accuracy", "verdict": "weakness", "evidence": "Size-too-small negative reviews about 55, main product accounts for 7 (30\" guide claims it fits 40 lb dogs, but users find 25 lb puppies already cramped; another user notes advertised height 33\" vs. actual label 32\"), while 18\" listing has as many as 8", "clusterIds": [ "C8" ] }, { "dimension": "Ease of assembly/folding and portability", "verdict": "strength", "evidence": "About 30 positive reviews say it assembles in 90 seconds, is ready out of the box, and folds for travel; assembly-difficulty negative reviews concentrate in 18\" (5) and 54\" (3), while main product has only 2, making this a relative strength dimension", "clusterIds": [ "C14", "C13", "C7" ] }, { "dimension": "Value for money and price positioning", "verdict": "strength", "evidence": "Main product priced at $49.99; positive reviews repeatedly emphasize 'sturdy and durable, affordable, same model costs more in stores,' and a 200-review-scale positive theme supports its price advantage as an entry-level crate training crate", "clusterIds": [ "C13" ] }, { "dimension": "Accessory usability (divider and handle)", "verdict": "weakness", "evidence": "Divider-related negative reviews about 20, main product accounts for 3; users report the divider is hard to install with a single-door design and toys easily slip under it; handle detachment concentrates in 18\" (6) and 48\" (2)", "clusterIds": [ "C16", "C18" ] }, { "dimension": "Post-sales and return/exchange response", "verdict": "neutral", "evidence": "Customer service and return/exchange negative reviews concentrate in 48\", 42\", 54\", 36\" listings (manufacturer unresponsive, replacement promises unfulfilled); main product reviews show no similar high-frequency complaints, so judged as on par for now", "clusterIds": [ "C11", "C12" ] } ], "listingSuggestions": [ { "area": "bullets", "priority": "high", "suggestion": "Add measured “internal dimensions + compatible weight/body length” data to bullet points and images (e.g., internal length, internal height, recommended dog body length max), and explain the measurement method, clarifying that 30-inch fits medium dogs rather than all 40 lb dogs, to avoid weight-based mispurchase.", "evidence": "Users complain that 'it fits 40 lb per the guide but cannot fit a 25 lb puppy', 'advertised 33 inches but actually only 32 inches', and 'inaccurate page dimensions led to buying the wrong crate mat, plus having to pay for return shipping'.", "clusterIds": [ "C8" ] }, { "area": "bullets", "priority": "high", "suggestion": "Add arrival-protection commitments to the bullet points: independent cushioning for the tray, reinforced outer box, and note that a damaged tray can be resent separately or replacement parts purchased, reducing whole-crate returns due to cracked trays.", "evidence": "Many users report trays crack on arrival, and once cracked cannot contain waste, leaving them to return the product or pay extra for a tray; there are also complaints of cage bending and doors not aligning due to shipping.", "clusterIds": [ "C3", "C4" ] }, { "area": "aplus", "priority": "high", "suggestion": "Add a “suitable dog profile” graphic/text: explain this model suits gentle, crate-trained medium dogs, while strong chewers/anxious dogs should choose a reinforced version; also show the latch structure in close-up and provide instructions for reinforcing doors and seams with zip ties.", "evidence": "Users repeatedly report dogs can escape by bending wire or pushing open the door latch, and reviews often mention self-reinforcing with zip ties; this type of negative review is most concentrated across the product family, requiring expectations to be managed upfront.", "clusterIds": [ "C1", "C6" ] }, { "area": "aplus", "priority": "medium", "suggestion": "Use A+ content to explain rounded-edge wrapping, the Paw Block latch, and tray gap handling, with a “3-step arrival self-check” (check for burrs, test the door latch, confirm tray fit) to avoid contrast with safety-related negative reviews.", "evidence": "Multiple sizes in the family have feedback about sharp edges cutting pets, fingers being scratched, and gaps pinching toes/chins, while the current page emphasizes cut prevention and escape prevention, which buyers may see as overclaiming.", "clusterIds": [ "C2", "C21" ] }, { "area": "bullets", "priority": "medium", "suggestion": "Clearly label it as a “single-door model” and mark the only door-opening direction in the main image/dimension diagram, while explaining the correct divider installation steps for the single-door structure (or provide pre-installation/short video guidance).", "evidence": "Some users mis-purchased due to confusing “single-door/double-door” wording on the page, and others report that with the single-door structure the divider is hard to install at the rear and, once installed, interferes with access.", "clusterIds": [ "C17", "C16" ] }, { "area": "other", "priority": "medium", "suggestion": "Reinforce “new-item seal, factory cleaning” and return/exchange protection statements on the page and packaging, and sort/isolate used (like new) inventory to prevent new orders from shipping old goods.", "evidence": "Users received “new” crates with mud-stained trays, cat hair, black plastic residue, or obvious signs of use, and repeatedly said they had to clean them or even discard them, severely hurting reviews and trust.", "clusterIds": [ "C5", "C15" ] }, { "area": "keywords", "priority": "medium", "suggestion": "Add specific dog breeds and internal dimension terms to the title and backend keywords (e.g., 30 inch dog crate for French Bulldog/Dachshund, 19 inch internal height) to steer search intent to the correct size segment and reduce size-related returns.", "evidence": "Size-related negative reviews cluster around the scenario of “thought I bought bigger but it actually doesn’t fit,” with French Bulldogs, Dachshunds, Miniature Schnauzers and other medium/small dogs appearing frequently in reviews, indicating strong size-related search demand but insufficient guidance.", "clusterIds": [ "C8" ] }, { "area": "imagery", "priority": "low", "suggestion": "Add handle load-bearing and carrying diagrams, explaining handle installation position and load limit (including the restriction that the handle may need to be installed after assembly), to reduce carrying-related negative reviews caused by handles falling off.", "evidence": "Multiple users report the handle is off-center, slips off easily, or even breaks, making the crate hard to move; others mention the handle can only be installed when disassembled and has nowhere to be stored normally.", "clusterIds": [ "C18", "C19" ] } ], "sentiment": { "positiveRatio": 0.9280194479686987, "neutralRatio": 0.04059053685975637, "negativeRatio": 0.03139001517154492 }, "asinBreakdown": [ { "asin": "DEMO-B", "reviewCount": 75, "ratedCount": 75, "averageStar": 2.8, "starCounts": { "star1": 17, "star2": 19, "star3": 19, "star4": 5, "star5": 15 }, "positiveRatio": 0.2666666666666667, "neutralRatio": 0.2533333333333334, "negativeRatio": 0.48 }, { "asin": "DEMO-C", "reviewCount": 70, "ratedCount": 70, "averageStar": 3.4, "starCounts": { "star1": 13, "star2": 8, "star3": 8, "star4": 18, "star5": 23 }, "positiveRatio": 0.5857142857142857, "neutralRatio": 0.1142857142857143, "negativeRatio": 0.3 }, { "asin": "DEMO-D", "reviewCount": 68, "ratedCount": 68, "averageStar": 2.6, "starCounts": { "star1": 16, "star2": 19, "star3": 13, "star4": 16, "star5": 4 }, "positiveRatio": 0.2941176470588235, "neutralRatio": 0.1911764705882353, "negativeRatio": 0.5147058823529411 }, { "asin": "DEMO-E", "reviewCount": 62, "ratedCount": 62, "averageStar": 2.9, "starCounts": { "star1": 12, "star2": 12, "star3": 17, "star4": 13, "star5": 8 }, "positiveRatio": 0.3387096774193548, "neutralRatio": 0.2741935483870968, "negativeRatio": 0.3870967741935484 }, { "asin": "DEMO-A", "reviewCount": 89, "ratedCount": 112300, "averageStar": 4.7, "starCounts": { "star1": 2246, "star2": 1123, "star3": 4492, "star4": 11230, "star5": 93209 }, "positiveRatio": 0.9299999999999999, "neutralRatio": 0.04, "negativeRatio": 0.03 }, { "asin": "DEMO-F", "reviewCount": 76, "ratedCount": 76, "averageStar": 3.1, "starCounts": { "star1": 14, "star2": 15, "star3": 15, "star4": 14, "star5": 18 }, "positiveRatio": 0.4210526315789473, "neutralRatio": 0.1973684210526316, "negativeRatio": 0.3815789473684211 }, { "asin": "DEMO-G", "reviewCount": 31, "ratedCount": 31, "averageStar": 3, "starCounts": { "star1": 6, "star2": 7, "star3": 7, "star4": 3, "star5": 8 }, "positiveRatio": 0.3548387096774194, "neutralRatio": 0.2258064516129032, "negativeRatio": 0.4193548387096774 }, { "asin": "DEMO-H", "reviewCount": 29, "ratedCount": 29, "averageStar": 3, "starCounts": { "star1": 6, "star2": 5, "star3": 4, "star4": 10, "star5": 4 }, "positiveRatio": 0.4827586206896552, "neutralRatio": 0.1379310344827586, "negativeRatio": 0.3793103448275862 } ], "coverage": [ { "asin": "DEMO-B", "total": 75, "starCounts": { "star1": 17, "star2": 19, "star3": 19, "star4": 5, "star5": 15 }, "ratingCount": null }, { "asin": "DEMO-C", "total": 70, "starCounts": { "star1": 13, "star2": 8, "star3": 8, "star4": 18, "star5": 23 }, "ratingCount": null }, { "asin": "DEMO-D", "total": 68, "starCounts": { "star1": 16, "star2": 19, "star3": 13, "star4": 16, "star5": 4 }, "ratingCount": null }, { "asin": "DEMO-E", "total": 62, "starCounts": { "star1": 12, "star2": 12, "star3": 17, "star4": 13, "star5": 8 }, "ratingCount": null }, { "asin": "DEMO-A", "total": 89, "starCounts": { "star1": 16, "star2": 15, "star3": 17, "star4": 21, "star5": 20 }, "ratingCount": 112300 }, { "asin": "DEMO-F", "total": 76, "starCounts": { "star1": 14, "star2": 15, "star3": 15, "star4": 14, "star5": 18 }, "ratingCount": null }, { "asin": "DEMO-G", "total": 31, "starCounts": { "star1": 6, "star2": 7, "star3": 7, "star4": 3, "star5": 8 }, "ratingCount": null }, { "asin": "DEMO-H", "total": 29, "starCounts": { "star1": 6, "star2": 5, "star3": 4, "star4": 10, "star5": 4 }, "ratingCount": null } ], "clusters": [ { "id": "C1", "label": "Dog chews metal, bends it, opens top door, escapes", "sentiment": "negative", "reviewCount": 130, "excerpts": [ { "text": "This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the", "star": 2, "date": "September 9, 2026", "asin": "DEMO-B" }, { "text": "These used to be made much more solid. My 60 pound husky was able to bend the wires and figure out how to get out!", "star": 2, "date": "February 18, 2025", "asin": "DEMO-D" }, { "text": "Our dog is 40+ pounds and escapes. Bent the metal and got free in about 2 hours.", "star": 1, "date": "June 29, 2026", "asin": "DEMO-B" } ], "reviewIds": [ "RA", "RE", "RH", "RDY", "REA", "RAP", "RJ", "RAQ", "RO", "RFA", "RFG", "RFK", "RFO", "RFU", "RLG", "RLK", "RLY", "RMA", "RMC", "RMK", "RNA", "RNC", "RNE", "RNG", "RNI", "RNK", "RNU", "RQM", "RRD", "RRU", "RQY", "RID", "RIJ", "RKE", "RKI", "RGL", "RHS", "RGY", "RKC", "RJH", "RHK", "RFX", "RGH", "RDP", "RDV", "RIH", "RGX", "RQO", "RBQ" ] }, { "id": "C2", "label": "Sharp edges cut pets and people", "sentiment": "negative", "reviewCount": 40, "excerpts": [ { "text": "Sharp edges, I can’t believe that they sell this for our pets and is NOT safe", "star": 1, "date": "April 8, 2026", "asin": "DEMO-B" }, { "text": "The crate has sharp edges which cut my dog when brushed up against the crate.", "star": 1, "date": "September 1, 2026", "asin": "DEMO-C" }, { "text": "So many sharp pieces. Dangerous for pets and humans handling it.", "star": 1, "date": "February 18, 2026", "asin": "DEMO-C" } ], "reviewIds": [ "RI", "RAR", "RAS", "RDO", "RAL", "RJB", "RJY", "RGV", "RAG", "RON", "RMY", "RGP" ] }, { "id": "C3", "label": "Plastic tray cracked on arrival", "sentiment": "negative", "reviewCount": 55, "excerpts": [ { "text": "the tray completely broken unusable dangerous has to be thrown in the trash", "star": 1, "date": "May 11, 2026", "asin": "DEMO-D" }, { "text": "The bottom pan is cracked.", "star": 2, "date": "June 2, 2025", "asin": "DEMO-D" }, { "text": "The large plastic tray that covers the bottom of the crate, is brittle and it arrived with a 4½ inch split across it.", "star": 1, "date": "July 21, 2025", "asin": "DEMO-F" } ], "reviewIds": [ "RN", "RAV", "RCQ", "REE", "REU", "RHO", "RHG", "RHI", "RJC", "RLE", "RLU", "RMW", "RMM", "RNQ", "RRN", "RSF", "RGN", "RGT", "RMX", "RNF", "ROO", "RLA", "RIR", "RKF", "RJL", "RJS", "RHE", "RPZ" ] }, { "id": "C4", "label": "Shipping bends and deforms cage", "sentiment": "negative", "reviewCount": 50, "excerpts": [ { "text": "This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal", "star": 1, "date": "August 15, 2025", "asin": "DEMO-H" }, { "text": "Arrived already bent up and is super flimsy in the XL size.", "star": 1, "date": "July 8, 2026", "asin": "DEMO-D" }, { "text": "Came bent and it’s kinda cheap metal…", "star": 1, "date": "April 11, 2026", "asin": "DEMO-A" } ], "reviewIds": [ "RB", "RAY", "RBC", "REM", "REO", "REW", "RHW", "RKS", "RKU", "RKW", "RKY", "RLI", "RMG", "RMQ", "RNO", "RQV", "RRI", "RET", "RFN", "RSE", "RKC", "REJ", "RFR", "RDD", "RDH", "ROE", "RMP", "RMV", "RND" ] }, { "id": "C5", "label": "Received used, dirty cage", "sentiment": "negative", "reviewCount": 35, "excerpts": [ { "text": "the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray.", "star": 1, "date": "January 16, 2026", "asin": "DEMO-A" }, { "text": "Used item!! Very used!! Dirty, Rusty, bent up, USED!!!", "star": 1, "date": "August 17, 2025", "asin": "DEMO-A" }, { "text": "I was sent a visibly used kennel. 🤢", "star": 2, "date": "January 14, 2026", "asin": "DEMO-E" } ], "reviewIds": [ "RG", "RAW", "RCC", "RCE", "RDS", "RDW", "RGA", "RJE", "RIQ", "RIS", "RJU", "RMJ", "RPW", "RPX", "RSA", "RGW", "RCV", "RMI", "RRL", "RET" ] }, { "id": "C6", "label": "Latch not secure; dog can open door itself", "sentiment": "negative", "reviewCount": 40, "excerpts": [ { "text": "Door doesn’t latch and around the cage latches front and side has rust", "star": 1, "date": "September 2, 2026", "asin": "DEMO-G" }, { "text": "My 12 week old golden retriever can unlock the latch", "star": 2, "date": "July 21, 2025", "asin": "DEMO-A" }, { "text": "Crate was plenty big for my 8 week old puppy the problem is the door does not stay closed even when it is latched", "star": 2, "date": "April 25, 2025", "asin": "DEMO-A" } ], "reviewIds": [ "RF", "RAO", "RJQ", "RIC", "RIG", "ROC", "RQR", "RKP", "RS", "RJV", "RMF", "RLR", "RKH", "RKJ", "RPA", "RQC", "RCK", "RFD", "RFS" ] }, { "id": "C7", "label": "Hard to assemble; parts jam", "sentiment": "negative", "reviewCount": 35, "excerpts": [ { "text": "DON'T BUY this crate unless you have two big muscular men to put it together for you.", "star": 1, "date": "September 26, 2025", "asin": "DEMO-H" }, { "text": "Can’t even assemble it because the hook is stuck", "star": 1, "date": "May 15, 2026", "asin": "DEMO-A" }, { "text": "impossible to assemble.", "star": 1, "date": "February 24, 2026", "asin": "DEMO-H" } ], "reviewIds": [ "RL", "RBG", "RBE", "RBY", "RCS", "RCI", "RKY", "RJM", "RRA", "RKZ", "RPR", "RHQ", "RJG", "RAS", "RDQ", "RK" ] }, { "id": "C8", "label": "Sizing too small and not as described", "sentiment": "negative", "reviewCount": 55, "excerpts": [ { "text": "This crate is too small for a 25-pound puppy, though the guide says it is for dogs up to 40 pounds.", "star": 1, "date": "May 18, 2026", "asin": "DEMO-A" }, { "text": "Extremely small", "star": 1, "date": "August 2, 2026", "asin": "DEMO-A" }, { "text": "the measurements provided as part of this ad are not accurate.", "star": 3, "date": "September 5, 2026", "asin": "DEMO-A" } ], "reviewIds": [ "RP", "RBO", "RBU", "RBW", "RCG", "REY", "RDA", "RME", "RMO", "ROI", "RJO", "RJS", "RPP", "RPN", "RRZ", "RRS", "RIN", "RIP", "RU", "RQL", "RRB", "RJT", "ROB", "RFV", "RHV", "RLO", "RHN", "RFB", "RNM" ] }, { "id": "C9", "label": "Rusts quickly after use", "sentiment": "negative", "reviewCount": 15, "excerpts": [ { "text": "My dog has used this for a month and already it's rusting. Do not buy!!", "star": 1, "date": "August 23, 2026", "asin": "DEMO-B" }, { "text": "It has started to rust where she has chewed. Along with other spots she has not chewed is rusting really bad.", "star": 2, "date": "January 9, 2024", "asin": "DEMO-D" }, { "text": "Arrived on time and Size was correct. However the one that arrived seemed used and rusted upon opening.", "star": 3, "date": "May 21, 2026", "asin": "DEMO-A" } ], "reviewIds": [ "RD", "RF", "RHM", "RPX", "RQT", "RHD", "RDZ", "RJI" ] }, { "id": "C10", "label": "Weld points break; door frame falls apart", "sentiment": "negative", "reviewCount": 15, "excerpts": [ { "text": "The dog was actually able to break some of the welds on the kennel door.", "star": 1, "date": "August 4, 2026", "asin": "DEMO-F" }, { "text": "my Golden was able to break the welds on the door and get out needs stronger welds on the corners", "star": 2, "date": "March 23, 2024", "asin": "DEMO-B" }, { "text": "3 mo old German Shepherd puppy broke welds on crate when left for an hour in it.", "star": 1, "date": "March 17, 2026", "asin": "DEMO-D" } ], "reviewIds": [ "RFI", "RGC", "RKO", "RNU", "RFS", "RFW", "RLM" ] }, { "id": "C11", "label": "Poor customer service and return/exchange experience", "sentiment": "negative", "reviewCount": 15, "excerpts": [ { "text": "also not very happy with the customer service from the manufacturer. They were short with me.", "star": 1, "date": "May 11, 2026", "asin": "DEMO-D" }, { "text": "I tried to get a hold of the company and the message won’t go through even with all the accurate information .", "star": 2, "date": "July 26, 2026", "asin": "DEMO-F" }, { "text": "I was told to send in my info, they would happily replace it. I sent the information & I STILL haven't heard from them.", "star": 1, "date": "November 27, 2025", "asin": "DEMO-H" } ], "reviewIds": [ "RAO", "RM", "RAV", "RDC", "RNY", "RII", "RHX", "REQ" ] }, { "id": "C12", "label": "Delivery delays and logistics issues", "sentiment": "negative", "reviewCount": 18, "excerpts": [ { "text": "pague 17 dólares para que llegara al siguiente día y llego alos dos días después", "star": 2, "date": "April 27, 2024", "asin": "DEMO-C" }, { "text": "I paid an extra $14.99 to have this product over nighted & now they won’t over night it after I paid?", "star": 1, "date": "April 20, 2026", "asin": "DEMO-G" }, { "text": "Received a bedroom mattress instead of the cage I ordered.", "star": 3, "date": "May 10, 2026", "asin": "DEMO-H" } ], "reviewIds": [ "RJA", "RDC", "RBU", "RHF", "RNR", "RPK", "RKK", "RKC", "RAN" ] }, { "id": "C13", "label": "Sturdy cage, great value for money", "sentiment": "positive", "reviewCount": 200, "excerpts": [ { "text": "Very sturdy, well made cage at an excellent price.", "star": 5, "date": "September 4, 2026", "asin": "DEMO-B" }, { "text": "It’s very sturdy, made well. Love PetDen crates!!!", "star": 5, "date": "August 20, 2026", "asin": "DEMO-C" }, { "text": "Very easy to put together. This is a nice, heavy crate and it’s easy for my medium size dog to turn around in.", "star": 5, "date": "September 8, 2026", "asin": "DEMO-B" } ], "reviewIds": [ "RQ", "RT", "RAX", "RBD", "RBB", "RBH", "RBJ", "RBL", "RBP", "RBR", "RBV", "RAH", "RAI", "RCJ", "RCL", "RQD", "RNT", "RNV", "RNX", "ROD", "ROH", "ROM", "RPY", "RPG", "RPJ", "RFJ", "RER", "REV", "RFH", "RGJ", "RGF", "ROR", "ROL", "ROP", "ROU", "ROZ", "RPB", "RCF", "RCH", "RCZ" ] }, { "id": "C14", "label": "Ready out of the box, easy to fold, portable", "sentiment": "positive", "reviewCount": 30, "excerpts": [ { "text": "I expected it to take a lot longer to put together, but it all snapped together in 90 seconds", "star": 5, "date": "August 6, 2026", "asin": "DEMO-C" }, { "text": "Easy set up and take down. Great for traveling. Will work great for camping.", "star": 5, "date": "August 25, 2026", "asin": "DEMO-E" }, { "text": "all I had to do was unfold it and pull the two ends up - SUPER EASY!", "star": 5, "date": "July 29, 2026", "asin": "DEMO-F" } ], "reviewIds": [ "RY", "RR", "RRH", "RCL", "RFF", "RMD", "RPE", "ROM", "ROH", "RBN", "RCJ", "RNV", "RPJ" ] }, { "id": "C15", "label": "Pungent plastic smell, black residue", "sentiment": "negative", "reviewCount": 8, "excerpts": [ { "text": "I waited a week to use it because it smelled so strongly of plastic.", "star": 1, "date": "July 28, 2025", "asin": "DEMO-B" }, { "text": "I literally wiped the tray with a paper towel and plain water, and all this black residue came off.", "star": 1, "date": "July 3, 2026", "asin": "DEMO-E" }, { "text": "it's a hard plastic and it carries an extreme odor you have to set it out for about a week", "star": 3, "date": "April 2, 2025", "asin": "DEMO-D" } ], "reviewIds": [ "RGQ", "RBS", "RAK" ] }, { "id": "C16", "label": "Divider hard to install or ineffective", "sentiment": "negative", "reviewCount": 20, "excerpts": [ { "text": "The divider is mediocre as my pup’s soothing bones or toys will slide under which results in scratching and barking", "star": 4, "date": "September 5, 2026", "asin": "DEMO-A" }, { "text": "It comes with a divider, but there’s no way to use it!!", "star": 1, "date": "July 29, 2025", "asin": "DEMO-F" }, { "text": "however, the divider is garbage. I had it in storage and then I caught it on the cage", "star": 4, "date": "February 9, 2025", "asin": "DEMO-F" } ], "reviewIds": [ "RV", "RAC", "RDE", "RDG", "RHL", "RHR", "RJD", "ROV", "RPI" ] }, { "id": "C17", "label": "Single door does not match advertised double door", "sentiment": "negative", "reviewCount": 20, "excerpts": [ { "text": "This is NOT a Double-Door Crate and is only a single-door crate.", "star": 1, "date": "July 19, 2025", "asin": "DEMO-C" }, { "text": "It says it has two doors-but IT DOES NOT!!!!!", "star": 1, "date": "July 29, 2025", "asin": "DEMO-F" }, { "text": "Indicated it had two doors. Only one door but I needed it immediately so I had to use it anyway.", "star": 3, "date": "May 23, 2025", "asin": "DEMO-F" } ], "reviewIds": [ "RDE", "REC", "RMT", "RRK", "RPH", "REB", "RCM", "RHH", "RHT", "RDZ", "REZ" ] }, { "id": "C18", "label": "Handle falls off easily; poor design", "sentiment": "negative", "reviewCount": 20, "excerpts": [ { "text": "The handle on there don’t stay in place ! Which is very annoying and the lock is semi loose too", "star": 2, "date": "August 3, 2025", "asin": "DEMO-E" }, { "text": "The handle doesnt stay on the crate and keeps falling off.", "star": 2, "date": "June 22, 2025", "asin": "DEMO-E" }, { "text": "the handle doesn't center over the crate it's too small so if you want to lift it up it's wonky", "star": 4, "date": "February 11, 2025", "asin": "DEMO-E" } ], "reviewIds": [ "RIC", "RIO", "RLL", "RPM", "REP", "REX", "RAT", "RJZ", "RKJ", "ROT" ] }, { "id": "C19", "label": "Missing parts on arrival affect use", "sentiment": "negative", "reviewCount": 15, "excerpts": [ { "text": "Package was delivered with missing parts. Crate is fine if you have all the pieces.", "star": 2, "date": "December 24, 2025", "asin": "DEMO-E" }, { "text": "the back part of the cage wont stay together and its because it’s completely missing the clash on the left side", "star": 1, "date": "May 22, 2026", "asin": "DEMO-A" }, { "text": "The crate was missing parts. It was put together wrong.", "star": 1, "date": "August 30, 2025", "asin": "DEMO-C" } ], "reviewIds": [ "RAU", "RJW", "RSC", "RBK", "RFC", "RGS", "ROY", "RAA", "RRG" ] }, { "id": "C20", "label": "Cage wobbles and is noisy", "sentiment": "negative", "reviewCount": 10, "excerpts": [ { "text": "It’s also crazy noisy due to the janky design.", "star": 1, "date": "July 8, 2026", "asin": "DEMO-D" }, { "text": "Does the job, but rattles a lot.", "star": 4, "date": "July 26, 2025", "asin": "DEMO-F" }, { "text": "this crate is sized appropriately but is a bit loose when you want to move it.", "star": 4, "date": "January 27, 2026", "asin": "DEMO-D" } ], "reviewIds": [ "RFQ", "RIX", "RJN", "RMZ" ] }, { "id": "C21", "label": "Gaps pinch pets' toes", "sentiment": "negative", "reviewCount": 15, "excerpts": [ { "text": "he had been biting the wires on the door and got his jaw caught in them.", "star": 3, "date": "September 6, 2026", "asin": "DEMO-C" }, { "text": "there is a large gap above the tray that allows my dog to get his toes stuck.", "star": 4, "date": "August 1, 2026", "asin": "DEMO-D" }, { "text": "she's now gotten her paw caught in the entrance twice, both times causing her to scream", "star": 1, "date": "August 13, 2026", "asin": "DEMO-C" } ], "reviewIds": [ "RDI", "REN", "RNS", "RPC", "RCA", "RAF", "RGP" ] }, { "id": "C22", "label": "Tray hard to remove and clean", "sentiment": "negative", "reviewCount": 10, "excerpts": [ { "text": "When you try to pull it out, it gets all over everything!!", "star": 1, "date": "January 14, 2026", "asin": "DEMO-C" }, { "text": "Dog can get the pan out of the bottom very easy.", "star": 2, "date": "July 10, 2026", "asin": "DEMO-F" }, { "text": "The mat on the bottom slides out of the front of the cage, even when the black lock is in place.", "star": 2, "date": "June 28, 2024", "asin": "DEMO-D" } ], "reviewIds": [ "RDM", "RHC", "RNW", "RFP", "RCY" ] } ], "insights": [ { "kind": "attribution", "title": "Negative evidence mostly off-main: main product holds", "body": "The 30-inch main ASIN posts a 93% positive rate at 4.7 stars, yet within the C1 escape cluster the main ASIN anchors only 8/49 reviews, with the rest from DEMO-F(14), DEMO-D(11) and same-page ASINs averaging 2.6–3.1 stars. The evidence points at same-family size variants, not the main product. Tip: back the main listing with main-ASIN reputation and isolate low-star variant imagery and A+ content.", "clusterIds": [ "C1", "C10", "C8" ] }, { "kind": "attribution", "title": "Larger sizes are weaker: failures concentrate there", "body": "C1 escapes concentrate at Intermediate 36\"(14), XL 48\"(11) and Large 42\"(11); C3 tray cracks on arrival at XL 48\"(10) and Large 42\"(7); C4 shipping deformation peaks at XXL 54\"(8). Together they implicate wire gauge, tray thickness and packaging strength in large sizes. Tip: run a revision test for large variants with reinforced wire gauge, thicker trays and double-box packaging.", "clusterIds": [ "C1", "C3", "C4" ] }, { "kind": "contradiction", "title": "One listing, two assembly realities: quick vs stuck", "body": "C7 assembly difficulty runs 0.813 negative share (13 neg/3 neutral/0 pos), while C13 (200 reviews) and C14 (30 reviews) describe 90-second quick assembly and out-of-the-box folding. C7 concentrates at XXS 18\"(5) and XXL 54\"(3) — extreme-size clip and tolerance gaps drive the split. Tip: add assembly videos, pre-install options or arrival-adjustment guidance for XXS/XXL.", "clusterIds": [ "C7", "C13", "C14" ] }, { "kind": "contradiction", "title": "Listing claims anti-pinch, but safety reviews cluster", "body": "The description touts a Paw Block latch reducing cuts and escapes, but C1 escapes total 130 (0.694 negative), C2 sharp edges 40, C6 weak door latch 40 and C21 gap pinching 15. The marketing message conflicts directly with clustered safety reviews and risks reading as misleading. Tip: switch to verifiable claims (latch test values) and ship anti-pinch accessory instructions in the box.", "clusterIds": [ "C1", "C2", "C6", "C21" ] }, { "kind": "opportunity", "title": "Design-fixable safety defects are the revision opening", "body": "C2 sharp edges, C21 gap pinching and C6 weak latch total about 95 negative reviews, with child/baby safety signals recurring through 2026-09 — the problem is ongoing. All are design-eliminable defects. Tip: rounded-edge wrapping, gap-sealing strips and reinforced latches make credible next-generation selling points; validate on the variants with the most negatives first.", "clusterIds": [ "C2", "C6", "C21" ] }, { "kind": "opportunity", "title": "Arrival completeness is the biggest unmet demand", "body": "C4 shipping deformation 50, C3 tray cracks 55, C5 received used/dirty 35 and C19 missing parts 15 form the bulk of negative clusters; C4 and C5 trends worsen recently. Tip: thicker outer boxes, independent tray cushioning, factory seals and accessory checklist cards cut returns and negatives at lower cost than retooling.", "clusterIds": [ "C3", "C4", "C5", "C19" ] } ], "risks": [ { "area": "reputation", "signal": "refundComplaintWave", "severity": "high", "trend": "stable", "clusterIds": [ "C11" ] }, { "area": "safety", "signal": "injuryOrHarm", "severity": "high", "trend": "stable", "clusterIds": [ "C2", "C21" ] }, { "area": "safety", "signal": "childPatientHazard", "severity": "medium", "trend": "stable", "clusterIds": [ "C2", "C21" ] }, { "area": "quality", "signal": "breaksQuickly", "severity": "high", "trend": "stable", "clusterIds": [ "C10" ] } ], "selected": [ { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "I think if would be a great crate for our two husky mix puppies, but it’s not very sturdy. It bends easily and was almost impossible to get it to folded up. Honestly, If I didn’t need it for a trip, I would have returned it.", "date": "August 22, 2026", "helpful": null, "rid": "RA" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "I know this weighs around 50-60lbs making it extremely heavy and awkward. But the packaging was poor and extremely torn up when we received it. Due to the poor packaging the product was damaged when it arrived. Some of the brackets had broken off and were bent so they were extremely sharp. A few stayed in place but were bent and sharp points. I had to try to hammer them down and then put make shift padding around them so our dog would not get cut by accident. Also some of the cage itself was ben", "date": "August 23, 2026", "helpful": null, "rid": "RB" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "I bought this kennel and the side is really open. Not sure if it’s broken or what is going on, but I needed it for my puppy. One side is normal one side is really open.", "date": "August 20, 2026", "helpful": null, "rid": "RC" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "My dog has used this for a month and already it's rusting. Do not buy!!", "date": "August 23, 2026", "helpful": null, "rid": "RD" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the bottom. It never lasted one week. Money wasted. Don’t purchase if your dog freaks out. Or is powerrful enough to bend the door area and get out.", "date": "September 9, 2026", "helpful": null, "rid": "RE" }, { "asin": "DEMO-G", "star": "1.0 out of 5 stars", "content": "Door doesn’t latch and around the cage latches front and side has rust", "date": "September 2, 2026", "helpful": null, "rid": "RF" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "Works fine but came used with another animals name on it. I can’t get the sticker off.", "date": "September 10, 2026", "helpful": null, "rid": "RG" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "Dog can easily get out.", "date": "September 9, 2026", "helpful": null, "rid": "RH" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "The crate has sharp edges which cut my dog when brushed up against the crate. Poor quality as expected from a product from PRC.", "date": "September 1, 2026", "helpful": null, "rid": "RI" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "My rating -0 ….We have always bought this brand of kennel for many years. We own a couple and have never had any problems up until now. When our kennel arrived and we built it we noticed the hinges did not align properly causing the door to not securely shut correctly. We took it down and rebuilt it and as the door opened and closed after a few uses our German Shepherd was able to nudge the door open because the door would not latch on securely. The latch is not firm or stable and it is not as s", "date": "March 23, 2026", "helpful": "7 people found this helpful", "rid": "RAO" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "I had this crate for a little over a month. My dog is about 12 years old with arthritis, not a strong lady but she is medium to large in size. I attached a photo for reference (and cute pet tax). She managed to pull the wire in to break it pretty quickly (also pictured). ***This is not the crate for you if your dog would likely try to break out.***", "date": "September 16, 2025", "helpful": "5 people found this helpful", "rid": "RAP" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Have had this for about 2 weeks and it's been a terrible disappointment. Our 24 pound adoptee cut her face on the gate when she bent the metal around the door freeing herself. Repeatedly managed to fling the undercover out regardless of locking the alleged locking component for that section until it too broke. She then discovered pulling hard on the front or back will free her as shes now collapsed both ends and welcomed us unexpectedly at the front door (thankfully without any further injuries)", "date": "March 2, 2026", "helpful": "3 people found this helpful", "rid": "RJ" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "I bought this brand years ago, so I gravitated to it again. Very disappointed! I can not believe how cheaply it is made now!! They are probably using less than 1/2 the metal now as compared to their previous crates because the bars are so far apart now. Second the door doesn't even shut all the way. We are hopeful that our new little dog we have adopted will not be able to get out or hurt himself. At the first sign of either of those happening when we pick him up tomorrow, this is going back! To", "date": "July 28, 2025", "helpful": "3 people found this helpful", "rid": "RK" }, { "asin": "DEMO-G", "star": "1.0 out of 5 stars", "content": "This is a honest review and not a vine review of free product.If I could give 0 stars I will. To start the cage is so small, I ordered a medium for my small yorkie so he could have a little room to roam around and he barely fit on it, a medium dog won’t fit on it! This crate is made of pure cheap material because the second time I put him there he was able of bend it and got out, this is a small dog that just weights 6-7 pounds and he was able to bend it, so I won’t recommend to buy this, pay a ", "date": "August 10, 2025", "helpful": "3 people found this helpful", "rid": "RAQ" }, { "asin": "DEMO-H", "star": "1.0 out of 5 stars", "content": "DON'T BUY this crate unless you have two big muscular men to put it together for you.Struggle to get crate out of box and start to try and take pieces apart and realized the bottom part which has metal loops along the side connected all the grates together and they are IMPOSSIBLE to get apart.I have tired to get the pieces apart for 3hours now without success.I am so disappointed, not sure how I will send this crate back but I am over it.", "date": "September 26, 2025", "helpful": "2 people found this helpful", "rid": "RL" }, { "asin": "DEMO-H", "star": "1.0 out of 5 stars", "content": "When the kennel arrived, there were two chunks broken off the plastic pan that in the floor of the kennel. I immediately called & I was told to send in my info, they would happily replace it. I sent the information & I STILL haven't heard from them. The kennel itself is huge...be very careful with the size. My son happened to choose a gigantic one! I could easily fit a family of five into with it with space left over. It's a great kennel & I would have easily give them a five, but the lack of cu", "date": "November 27, 2025", "helpful": "2 people found this helpful", "rid": "RM" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "I purchased this dog crate as an open box item in perfect condition. Turns out the crate was not in perfect, or even 'like new' condition.The large plastic tray that covers the bottom of the crate, is brittle and it arrived with a 4½ inch split across it. Given that the tray was expected to contain any accident/spill from reaching the carpet/floor below — there's no way an already split tray would hold an 'accident' or spill.I kept this defective item because we needed a large lightweight dog cr", "date": "July 21, 2025", "helpful": "2 people found this helpful", "rid": "RN" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Would not recommend. This cage is poorly made. My dog was able to escape from the top of the cage. He was easily able to break the top bars, they are barely attached to cage and obviously easily breakable.", "date": "March 24, 2026", "helpful": "2 people found this helpful", "rid": "RO" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Sharp edges, I can’t believe that they sell this for our pets and is NOT safe, trying to get a toy for on inside of the crate I got stock and my t-shirt get ripped and that sharp edge is just at the entrance.This is not safe for our dogs, NOT recommended.", "date": "April 8, 2026", "helpful": "2 people found this helpful", "rid": "RAR" }, { "asin": "DEMO-G", "star": "1.0 out of 5 stars", "content": "I purchased two of these crates and returned them. They were terrible. There were raw edges that were so sharp they ripped my shirt. One of the crates was defective and would not assemble. I purchased crates like these years ago and never had a problem, but they are so poorly manufactured now that I don’t think they are safe.", "date": "April 11, 2026", "helpful": "2 people found this helpful", "rid": "RAS" }, { "asin": "DEMO-G", "star": "1.0 out of 5 stars", "content": "Was sent the wrong size kennel. Kennel is made very well though. I ordered the 22-in crate and instead was set the 18 inch. It was important for me for the size to be right though because I have one similar already and one of them to sit well beside one another. Strange there are two different sizes that are listed. Really needed the larger side but I guess I will order another one from someone else and use this one for the time being.Handle does not fit on cage either. So you would not be able ", "date": "April 19, 2026", "helpful": "2 people found this helpful", "rid": "RAT" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "The crate was missing parts. It was put together wrong. The doors cannot be pulled forward as instructed and can only be open toward the sides. Some of the doors don't move at all. The handle is missing. The doggie tray cannot be pulled out. The way the crate is. Horrible product. Don't buy from here.", "date": "August 30, 2025", "helpful": "2 people found this helpful", "rid": "RAU" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "I have tried to attempts one via message through Amazon. The second attempt I called the manufacturer directly and now I am being redirected to contact Amazon customer service to get my damaged item replace replaced. Kennel tray arrived, slightly bent, but usable the tray completely broken unusable dangerous has to be thrown in the trash. also not very happy with the customer service from the manufacturer. They were short with me. Didn’t wanna listen to my problem tried cutting me off to redirec", "date": "May 11, 2026", "helpful": "2 people found this helpful", "rid": "RAV" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "Cage way too little waste of my money", "date": "August 5, 2026", "helpful": null, "rid": "RP" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "I definitely chose the “new” option not used. But the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray. My animals were all over sniffing whatever was on the tray.", "date": "January 16, 2026", "helpful": "One person found this helpful", "rid": "RAW" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Came bent and it’s kinda cheap metal…", "date": "April 11, 2026", "helpful": null, "rid": "RAY" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Too many sharp edges. Quality is lacking. They focus more on their logo than quality. Stay away.", "date": "April 19, 2026", "helpful": "One person found this helpful", "rid": "RBA" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "The shipping something happened, where the wires were bent, and the tray was cracked in the corner. Other than that it was OK.", "date": "May 10, 2026", "helpful": "One person found this helpful", "rid": "RBC" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Can’t even assemble it because the hook is stuck", "date": "May 15, 2026", "helpful": null, "rid": "RBE" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "The instruction video makes it look like 3 simple steps, but the actual crate is NOTHING LIKE the video. Amazon's bot gave me 3 conflicting answers to the same question and then told me to read customer Q&A.I'm using this for puppy training, and will not use it when she grows. The sizing guide is ALL WRONG. This crate is too small for a 25-pound puppy, though the guide says it is for dogs up to 40 pounds.Really sorry I wasted time & $ on this thing.", "date": "May 18, 2026", "helpful": "One person found this helpful", "rid": "RBG" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Min pin was strong enough to bend the corner and escape.", "date": "May 18, 2026", "helpful": null, "rid": "RBI" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "I kept wondering why the back part of the cage wont stay together and its because it’s completely missing the clash on the left side of the gate!", "date": "May 22, 2026", "helpful": null, "rid": "RBK" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Very flimsy made .. not for a dog .. maybe a cat", "date": "July 7, 2026", "helpful": null, "rid": "RBM" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Extremely small", "date": "August 2, 2026", "helpful": null, "rid": "RBO" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "My 23lb dog destroyed it! Not a good crate", "date": "August 17, 2026", "helpful": null, "rid": "RBQ" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "My crate arrived extremely dirty. I literally wiped the tray with a paper towel and plain water, and all this black residue came off. This isn’t normal. I can’t let my puppy sleep in it because he’ll lick and chew everything, and I have no idea what this black coating is or whether it’s safe. A brand-new crate should not be shedding black residue after being wiped with just water. Very disappointed.", "date": "July 3, 2026", "helpful": null, "rid": "RBS" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "horrible crate. my pup is less than 10 lbs and is a chiweenie and barely fits in this cage. I ordered on prime and yet my package was delayed almost two days. For a small pup, i recommend buying a different brand. one that understands dog measurements. her head hits the top when she looks up and shes an extremely tiny puppy. just 3 months old. Not worth paying cheap for. the actual cage is really sturdy and it comes with a tray but the whole thing is useless if your pup can't fit inside.", "date": "June 20, 2026", "helpful": null, "rid": "RBU" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "To small wanna return it", "date": "February 23, 2026", "helpful": null, "rid": "RBW" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "Just opened to use for a move and it is defective cannot put it together not happy", "date": "February 8, 2026", "helpful": null, "rid": "RBY" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "This is the second one I bought I was happy with the first one but this one is all out of square which allows my baby's tiny toes to get stuck I definitely would not buy again out of fear that it would come out the way this one did", "date": "January 12, 2026", "helpful": "One person found this helpful", "rid": "RCA" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "It claims it's due but it's bent. You can tell where and tear from the hinges and completely caked in feces when I got it.", "date": "November 14, 2025", "helpful": "One person found this helpful", "rid": "RCC" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "Came with something extra, ordered a crate and got a used hair tie as well.", "date": "November 7, 2025", "helpful": null, "rid": "RCE" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "So much smaller than needed.", "date": "September 24, 2025", "helpful": "One person found this helpful", "rid": "RCG" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "Returned this item. Impossibly difficult to assemble. Directions not helpful.", "date": "September 4, 2025", "helpful": "One person found this helpful", "rid": "RCI" }, { "asin": "DEMO-E", "star": "1.0 out of 5 stars", "content": "LOCK IS INSIDE OUT", "date": "August 13, 2025", "helpful": null, "rid": "RCK" }, { "asin": "DEMO-H", "star": "1.0 out of 5 stars", "content": "Crate is nice was supposed to have 2 doors only had one for $200 I’d expect it to be how the pictures show and say.", "date": "July 26, 2025", "helpful": null, "rid": "RCM" }, { "asin": "DEMO-H", "star": "1.0 out of 5 stars", "content": "This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal product is good but shipping was terrible", "date": "August 15, 2025", "helpful": "One person found this helpful", "rid": "RCO" }, { "asin": "DEMO-H", "star": "1.0 out of 5 stars", "content": "I love this dog crate but plastic tray broke and I can't figure out how to contact the seller to get another one, so if the seller will reach out to me then I would give this 5 stars but for now the kennel is not much use", "date": "August 15, 2025", "helpful": null, "rid": "RCQ" }, { "asin": "DEMO-H", "star": "1.0 out of 5 stars", "content": "They tell you you’ll need two people to assemble it. They DON’T tell you that there’s a chance that the pieces come interlocked together in the wrong way, making it impossible to assemble.", "date": "February 24, 2026", "helpful": null, "rid": "RCS" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Dog tore the cage up: I’d suggest going to an actual retail shop to get a warranty on this item.", "date": "August 15, 2026", "helpful": null, "rid": "RCU" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Our dog is 40+ pounds and escapes. Bent the metal and got free in about 2 hours.", "date": "June 29, 2026", "helpful": null, "rid": "RCW" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Completely warped. Impossible to remove divider when I need to clean. Do they expect us to use industrial tools to remove the latches. Poorly engineered product. Spend more money. This is what my divider looked like after trying to remove it for a cleaning. What an awful design.", "date": "December 1, 2025", "helpful": null, "rid": "RCY" }, { "asin": "DEMO-G", "star": "1.0 out of 5 stars", "content": "To small", "date": "December 12, 2025", "helpful": null, "rid": "RDA" }, { "asin": "DEMO-G", "star": "1.0 out of 5 stars", "content": "I paid an extra $14.99 to have this product over nighted & now they won’t over night it after I paid? This whole app is a joke. No one to contact to get my money back either.", "date": "April 20, 2026", "helpful": "One person found this helpful", "rid": "RDC" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Do not believe the description!It says it has two doors-but IT DOES NOT!!!!!I was so mad because I carefully reviewed the descriptions and photos before I purchased!And could not return it because I desperately needed a kennel!It comes with a divider, but there’s no way to use it!!One of the worst descriptions-it’s a total lie!!", "date": "July 29, 2025", "helpful": "One person found this helpful", "rid": "RDE" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "This is a cheaply made crate with a weird divider in it that rendered the crate useless. It was stuck on the bottom of the crate and could not be moved out of the crate through the only opening because it was on the bottom of the folded parts. No way to get that divider out without bending it, which made it impossible to move and even more stuck to the sides. I don't recommend this item at all. I can't even get it back in the box to return it via UPS!", "date": "October 11, 2025", "helpful": "One person found this helpful", "rid": "RDG" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "I bought this for my toy poodle puppy, who loved it. However, she's now gotten her paw caught in the entrance twice, both times causing her to scream so I know it hurt. This is not a crate for puppies or small breed dogs. The gaps in the wires are too big.", "date": "August 13, 2026", "helpful": null, "rid": "RDI" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Unfortunately, this cage was awful. My dog who weighs 58 pounds was able to shoot through the large cage. The mental is flimsy and breaks easily. She also chew through the tray .", "date": "January 8, 2026", "helpful": null, "rid": "RDK" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "The insert in the bottom of the cage that's supposed to help with accidents has no separation level.So your dog just sits in his accident.When you try to pull it out, it gets all over everything!!", "date": "January 14, 2026", "helpful": null, "rid": "RDM" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "So many sharp pieces. Dangerous for pets and humans handling it. Was feeling like I needed a tetanus shot setting it up!", "date": "February 18, 2026", "helpful": null, "rid": "RDO" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "impossible to assemble.", "date": "September 23, 2025", "helpful": "One person found this helpful", "rid": "RDQ" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "I got a used and dirty crate. I had to throw it away because it came last minute during a move and we had no space or time to return it. I had to quickly get my hands on a new one and it made a chaotic day en more chaotic.", "date": "December 13, 2025", "helpful": null, "rid": "RDS" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "Broken", "date": "September 5, 2025", "helpful": null, "rid": "RDU" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "Purchased as a “new” crate, was clearly used, had to wash plastic tray due to dirt and fur. There was no damage or wear but very disappointed with the fact it required cleaning before use..someone probably used it for a trip then returned it.", "date": "August 16, 2025", "helpful": "One person found this helpful", "rid": "RDW" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "I read the reviews and they were good. Let me tell you…. Wrong. I have a 3 month old puppy and this is the 2nd time she got out the cage while I was gone and destroyed my house, pissed and pooped every where. It doesn’t look good.", "date": "July 27, 2025", "helpful": null, "rid": "RDY" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "Flimsy and allowed my small dog to escape and destroy house while I was gone. Do yourself a favor and buy a more expensive better built cage.", "date": "July 24, 2025", "helpful": "One person found this helpful", "rid": "REA" }, { "asin": "DEMO-C", "star": "1.0 out of 5 stars", "content": "Amazon's website is misleading in the description. This is NOT a Double-Door Crate and is only a single-door crate. PetDen products are excellent, however I am thoroughly disappointed with Amazon and the misleading website description.", "date": "July 19, 2025", "helpful": "One person found this helpful", "rid": "REC" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Poor quality and unhappy with purchase. A piece of the tray broke upon removing it from packaging. The top of the crate and the door are slightly bowed. Was expecting better quality.", "date": "February 18, 2026", "helpful": null, "rid": "REE" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Item showed up broken", "date": "December 27, 2025", "helpful": null, "rid": "REG" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Horrible packaging! A whole corner of the tray was broken leaving sharp edges! The crate was so bent I couldn't hook it up correctly and the door doesn't even line up correctly. Spare yourself the hassle of a return, and buy from a different company.", "date": "December 24, 2025", "helpful": null, "rid": "REI" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "DEFECTIVE!!!!!!!!!! The crate doesn’t open past step one because it was made incorrectly!!!!! so now I have to box it up, drag it into the car, drag it somewhere to be returned and not have what I needed for this week!!!!!!!!", "date": "December 22, 2025", "helpful": "One person found this helpful", "rid": "REK" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "This came with bent metal.", "date": "January 9, 2026", "helpful": null, "rid": "REM" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Product is not quality. Bent all over upon arrival, welds loose, dangerous. Pulled it out of the box which was not damaged, put it together, and looks like this. Bad quality", "date": "December 8, 2025", "helpful": null, "rid": "REO" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "The L brackets that secure the door are cut to short. My dog escaped this kennel is less then 30 minutes and I was having to chase her around my shop. Contacted the phone number that's said to contact they said I have to contact Amazon. And all I can get is Amazon's chat feature which in no way is helpful", "date": "November 21, 2025", "helpful": "One person found this helpful", "rid": "REQ" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Dog is able to get out. She paws at the front of the crate and is able to get it open.", "date": "November 8, 2025", "helpful": null, "rid": "RES" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Tray started cracking after about a month, leaving sharp pointy edges. Not sure why they are cracking up already as I only have a Shih-Tzu and a Frenchie in there so weight is not an issue. Anyways, now looking for a new tray for the bottom of the cage...", "date": "February 17, 2026", "helpful": "One person found this helpful", "rid": "REU" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "The box was undamaged but had been retapped. One whole row on the bottom of the create was bent. From end to end, all the way down and at the corner. It will lay flat without the dog", "date": "April 1, 2026", "helpful": "One person found this helpful", "rid": "REW" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Too small for my 80lb labs", "date": "April 4, 2026", "helpful": null, "rid": "REY" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Dog figured out how to escape from crate within days.", "date": "April 28, 2026", "helpful": null, "rid": "RFA" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Came without tray and divider! Door won’t close seems defective or returned. I would like a refund!", "date": "December 7, 2025", "helpful": null, "rid": "RFC" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Undo it request for other case is to big", "date": "July 14, 2026", "helpful": null, "rid": "RFE" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "Do not buy this if you are trying to crate train or keep a crate trained escape artist in. After 1 use the metals is bent and the door was pushed open. 2nd time more metal bent and the front of the cage completely off. 3rd time put a hole in the top by breaking the metal. This was all done in about 15 minutes of being gone and by a 40lb. Boxer. I DO NOT recommend.", "date": "July 15, 2026", "helpful": null, "rid": "RFG" }, { "asin": "DEMO-F", "star": "1.0 out of 5 stars", "content": "The dog was actually able to break some of the welds on the kennel door.", "date": "August 4, 2026", "helpful": null, "rid": "RFI" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "My dog is able to figure her way out of the crate. She’s Houdini; one minute she’s in her crate and the next she’s out and about. Not secure. Maybe for an older dog who is docile.", "date": "October 25, 2025", "helpful": "One person found this helpful", "rid": "RFK" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "The corner came bent at almost a 45° angle instead of a 90 which then bent the bottom center of the crate pan. And the bottom corner won’t sit flush bc of it. Ridiculous. There should not be a gap under the center of the crate pan. The gap where my finger is in the corner also shouldn’t be there. This is for a client, and the dog is going home tomorrow, and I already discarded the box. And the door doesn’t latch smoothly. Annnd a bar on the side is bent and one on the bottom, as well and the", "date": "August 9, 2026", "helpful": null, "rid": "RFM" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "My puppy (30lb poodle) bent the crate door within a month of buying it, now he knows if he bites the door he can pull it back and the whole crate unlatches. The front and back have latches that only pull toward the crate, if your dog leaves that they can bit the crate door and pull it toward them, they will get the crate to collapse. Insanely poor design, if a 30lb dog can break the XL crate then idk what they expect a full sized dog to do. Don’t waste your money on this terrible crate", "date": "August 1, 2026", "helpful": null, "rid": "RFO" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Arrived already bent up and is super flimsy in the XL size. The door barely latches and It’s also crazy noisy due to the janky design. Any movement from my shepherd and it sounds like a car hitting a chain link fence.I gambled on this to save some money but should have just bought another PetFort crate from the start. Maybe the smallest size is ok but this XL size sucks. Box was half destroyed on arrival so it’s getting thrown in the trash I guess. Don’t buy.", "date": "July 8, 2026", "helpful": null, "rid": "RFQ" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Started off pretty sturdy but after two months the door is already crooked and hanging, making it hard to close the door.", "date": "June 15, 2026", "helpful": null, "rid": "RFS" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Our dog broke out of this after a week :/", "date": "June 2, 2026", "helpful": null, "rid": "RFU" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Latch broke very poor design only 2 months old", "date": "May 17, 2026", "helpful": "One person found this helpful", "rid": "RFW" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Item was delivered with a broken tray and bent metal grating. Low quality", "date": "April 20, 2026", "helpful": null, "rid": "RFY" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "When I went to set this cage up, we found out it was used. I have pictures of the bottom that was dirty so I’m thinking I actually bought a used crate so is there a discount on that.", "date": "April 19, 2026", "helpful": "One person found this helpful", "rid": "RGA" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "3 mo old German Shepherd puppy broke welds on crate when left for an hour in it. Will not be buying a wire crate again.", "date": "March 17, 2026", "helpful": "One person found this helpful", "rid": "RGC" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "One thing is used another is that it's broken. Not fair, to eagerly be await fot this items , only to be broken.", "date": "March 16, 2026", "helpful": null, "rid": "RGE" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Product has two broken holes in it when opened", "date": "March 1, 2026", "helpful": null, "rid": "RGG" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "This is the flimsiest crate I have ever used. Contacted PetDen. Their excuse is that they are building a new factory in Vietnam. So they are aware of production of an inferior product. Will never buy from hem again!Product returned!", "date": "January 8, 2026", "helpful": null, "rid": "RGI" }, { "asin": "DEMO-D", "star": "1.0 out of 5 stars", "content": "Black Tray was broken when I opened it.", "date": "November 9, 2025", "helpful": null, "rid": "RGK" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Size is good but strength and durability is junk. This bent super easy. If you have a large breed dog that’s not crate trained, don’t ware your money.", "date": "September 19, 2025", "helpful": null, "rid": "RGM" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Arrived broken", "date": "August 30, 2025", "helpful": null, "rid": "RGO" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "It's already broken, I found one of the wires sticking into the crate within a day of use. I waited a week to use it because it smelled so strongly of plastic. Washed the base tray twice and left it outside for 24 hours and it still has a chemically plastic smell.", "date": "July 28, 2025", "helpful": "One person found this helpful", "rid": "RGQ" }, { "asin": "DEMO-B", "star": "1.0 out of 5 stars", "content": "Awful. Returning right away. Not only did the divider not come with it which is why I got this but the front door doesn’t even lock as the locks don’t make th up with the opening. Wouldn’t ever buy from this again.", "date": "July 16, 2025", "helpful": null, "rid": "RGS" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "flimsy, did not go together properly, we returned it", "date": "July 31, 2025", "helpful": null, "rid": "RGU" }, { "asin": "DEMO-A", "star": "1.0 out of 5 stars", "content": "Used item!! Very used!! Dirty, Rusty, bent up, USED!!!", "date": "August 17, 2025", "helpful": null, "rid": "RGW" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Weak metal. Will do the job as long as you don't have a husky mix lol. It isn't made for strong dogs. I personally won't get this one again.", "date": "January 20, 2026", "helpful": null, "rid": "RGY" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "If your dog is smart, DO NOT get this!! They can easily push the walls apart and squeeze through the walls. TOO FLIMSY!!", "date": "December 5, 2024", "helpful": "One person found this helpful", "rid": "RHA" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "The mat on the bottom slides out of the front of the cage, even when the black lock is in place. It works but not the best quality", "date": "June 28, 2024", "helpful": null, "rid": "RHC" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "This product came used and cracked. The plastic tray is scratched up and broken.", "date": "May 10, 2024", "helpful": null, "rid": "RHE" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "I realize that I bought a not new item at my own risk. However, it should not have been offered to sell when it was broken. Now I have to purchase a replacement tray. Very disappointed!!!", "date": "April 4, 2024", "helpful": null, "rid": "RHG" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "Kennel is exactly what I needed but arrived damaged. The tray was cracked in multiple places and even had a tiny piece missing.", "date": "March 7, 2024", "helpful": null, "rid": "RHI" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "It’s a nice size but my dog can get out of it", "date": "February 18, 2024", "helpful": null, "rid": "RHK" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "I purchased this crate in April of 2023. If your dog is a chewer in the slightest, this crate is not for you. It has started to rust where she has chewed. Along with other spots she has not chewed is rusting really bad.", "date": "January 9, 2024", "helpful": null, "rid": "RHM" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Amazon sold this as like new. The base is cracked. Otherwise, the crate is exactly what I was looking for.", "date": "November 4, 2025", "helpful": null, "rid": "RHO" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Fast shipping thanks to Amazon, but the manufacturer definitely didn’t do a quality check before shipping out. Cannot open up the crate. My husband is going to have to work some magic on this. No time for a return & reship. Need crate now. One of the clams is attached to swinging side, that is supposed to be part of the east set up. See pictures and keep shopping. If it was just me & not my husband as the muscles, I would never be strong enough to pull & separate it. I would have had to haul it ", "date": "October 9, 2025", "helpful": "One person found this helpful", "rid": "RHQ" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "This is a good crate, but it is really for smaller dogs. We have a Weimaraner puppy who is now about 50lbs and very strong- she actually bent the door of the crate and got out (the whole crate is just made of metal wire). I do not recommend for larger dogs.", "date": "September 25, 2025", "helpful": null, "rid": "RHS" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "Cage was fine but came used. It was covered in cat hair and we are allergic to cats. Had to deep clean it. Hoping for some kind of compensation. Will update.", "date": "August 3, 2026", "helpful": null, "rid": "RHU" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Arrived damaged. One of the main bars was quite bent", "date": "June 26, 2025", "helpful": null, "rid": "RHW" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "I would not recommend for dog that have high anxiety. I went with this brand because I've had a similar crate made by these people I got 20ish years ago and that has went through three german shepherds. It was also made in America. I can tell when I had both side by side that the quality has gone down and it's not as sturdy as it's predecessor. I bought two and both got delivered damaged. Also now made in China.", "date": "May 1, 2025", "helpful": null, "rid": "RHY" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "CHEAPLY MADE NOT STURDY AT ALL. UNACCEPTABLE!!! 😡😡😡😡 I WANT MY MONEY BACK.", "date": "April 7, 2026", "helpful": null, "rid": "RIA" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "The handle on there don’t stay in place ! Which is very annoying and the lock is semi loose too", "date": "August 3, 2025", "helpful": null, "rid": "RIC" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "It broke after only a couple of weeks. It no longer works.", "date": "July 18, 2025", "helpful": null, "rid": "RIE" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "My 12 week old golden retriever can unlock the latch", "date": "July 21, 2025", "helpful": null, "rid": "RIG" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "The product was fine but to small. You have to pay shipping it back if you don't live by a ups store. The closest one to me is 65 miles. With the price of gas I paid the 6.99. They should just let you print a label for free", "date": "February 23, 2024", "helpful": null, "rid": "RII" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "The size is accurate. Fairly easy to assemble.Unfortunately the one I received was not sturdy enough. The side was able to come apart too easy. It was not defective, the metal could be stronger.", "date": "August 31, 2024", "helpful": null, "rid": "RIK" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "This isn’t sturdy at all. Returned.", "date": "September 6, 2024", "helpful": null, "rid": "RIM" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "The handle doesnt stay on the crate and keeps falling off. Returninf product.", "date": "June 22, 2025", "helpful": null, "rid": "RIO" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "Very disappointed when my package arrived! The package was damaged, taped together, clearly had been opened and re packaged. Take it out and put it together and it has dog pee on the tray and white dog hair on the tray in the cage as well!! Definitely used!", "date": "November 17, 2025", "helpful": "One person found this helpful", "rid": "RIQ" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "This dog crate got delivered on time and in a seal package, but it smells like another dog and it looks like it has been previously used. The bottom tray looks like it’s been chewed up. Can we please have a brand new one delivered ? Thank you.", "date": "March 17, 2026", "helpful": null, "rid": "RIS" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "Very cheaply made bd the ones purchased 1 year ago!!! Latch quality not even close!", "date": "December 19, 2025", "helpful": "One person found this helpful", "rid": "RIU" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "Ordered this for the new dog that I am adopting this weekend, when it arrived the door was badly warped and doesn’t close properly. Now instead of being excited for my new puppy, I’m stressed about his crate and might need to purchase a new one.", "date": "February 19, 2025", "helpful": null, "rid": "RIW" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "It’s ok product. my little dog figured how to escape this cage like Houdini.", "date": "September 14, 2024", "helpful": null, "rid": "RIY" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "El producto está bien por por único que no estoy muy complacida con el pedido es que pague 17 dólares para que llegara al siguiente día y llego alos dos días después", "date": "April 27, 2024", "helpful": null, "rid": "RJA" }, { "asin": "DEMO-C", "star": "2.0 out of 5 stars", "content": "The crate itself is good quality, but the plastic tray for the bottom has a four inch split in it.I should return it", "date": "April 13, 2024", "helpful": null, "rid": "RJC" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Cheaply made. I purchased a new crate. However, it is clear this is a used and or refurbished item. I tried, but can’t justify keeping this item knowing I paid full price for something that was clearly damaged.", "date": "February 22, 2026", "helpful": null, "rid": "RJE" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Same issue as Emily Back from October 9, 2025. Quality control did not check item before it was boxed and one of the clamps is around two of the bars instead of the one bar making it not only impossible to open but a dangerous project for my husband to try and bend the metal to try and free the bottom bar without it snapping off. Wold be a big undertaking too ship back.", "date": "August 3, 2026", "helpful": null, "rid": "RJG" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Bends and rusts to easy", "date": "April 8, 2026", "helpful": null, "rid": "RJI" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Had to fight it to set it up because the inner divider piece got wedged in it catywompus. Put my German shepherd in it at my moms and she freaked out cause she’s never had to be in a crate at my moms and immediately bent the wire frame. At the bottom of the door.", "date": "December 30, 2025", "helpful": null, "rid": "RJK" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "Crate as received was not assembled properly. One side had the end retaining hooks facing out instead of in. Had to remove 6 of the hinge clamps by bending and opening them, flip the side over and then re-assemble. Not all that difficult, but probably beyond the ability and/or attention span of most that will buy this... and it certainly was annoying to have to do it. I should have just returned it, but decided to fix it myself. Once the assembly mistake was corrected the crate worked fine", "date": "August 17, 2026", "helpful": null, "rid": "RJM" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "This was tiny! I have a mini 5 lbs yorkie and to me this was way too small! it was also difficult to put together and take apart. I sent it back.", "date": "March 18, 2026", "helpful": null, "rid": "RJO" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "I opened the package box, and saw the plastic wrap was already opened. 2 plastic bags ripped open with nothing inside… the paper instructions were there. The cage is here also. Although the lock literally falls right down and unlocks very easily. My 23 month old can open it. Sigh. 😔", "date": "March 10, 2026", "helpful": null, "rid": "RJQ" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "The cage is much smaller than the advertised 18 inches. The color is nice, but my dog must’ve grown fast because it’s only been about two months and he barely fits. The tray also leaks, and if you have a Frenchie like mine, they won’t have much room at all. Other than that, the cage is okay, but definitely not as spacious as expected.", "date": "February 6, 2026", "helpful": null, "rid": "RJS" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "I was sent a visibly used kennel. 🤢", "date": "January 14, 2026", "helpful": null, "rid": "RJU" }, { "asin": "DEMO-E", "star": "2.0 out of 5 stars", "content": "Package was delivered with missing parts. Crate is fine if you have all the pieces.", "date": "December 24, 2025", "helpful": null, "rid": "RJW" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "We bought this to keep our large dog in after her surgery. I had to climb partly into the crate to get a cradle under her to help lift her up. Several times I scratched my head to where it was bleeding because I bumped it against the top of the door. Had to file them down to be safe. Otherwise, it's a fairly well built crate.", "date": "September 8, 2024", "helpful": "One person found this helpful", "rid": "RJY" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "The Old dog cage was broken and destroyed when I got it the box was and then also the cage did not want to pop up like it’s supposed to so I had to get a new one and I have not fixed it and put it together yet because I’m worried I’ll be broken again like last one", "date": "September 2, 2024", "helpful": null, "rid": "RKA" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "As above, product arrived both late and damaged. The plastic insert tray had a significant crack in it negating its entire purpose. Increasingly dissatisfied with Amazon in general, and this experience only bolsters my position that the quality of service is continuing on a negative trend. The product itself is fine; no different from any other collapsible kennel from a big pet store, etc. My issue is specifically with Amazon.", "date": "August 4, 2024", "helpful": null, "rid": "RKC" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "I give it this rating because the product is not good, I have a 70 pound lab with high anxiety and this crate cannot contain her, she was able to get the top latch u locked before and the bottom ones. She has destroyed the certain by bending them so she can escape. Good crate for calmer dogs but not for dogs like this, buy something stronger.", "date": "May 12, 2024", "helpful": null, "rid": "RKE" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "My dog was able to escape the crate in less than an hour. He was able to bend the metal until it fell apart. However he did seem to find it comfortable.", "date": "April 20, 2024", "helpful": null, "rid": "RKI" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "Item arrived a day later than anticipated & the plastic tray is broken", "date": "March 26, 2024", "helpful": null, "rid": "RKK" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "The cage seems very flimsy, plus the gate is not not sturdy at all. For what I paid I was expecting better quality. If my pup really wants out, I feel she can get out.", "date": "March 26, 2024", "helpful": null, "rid": "RKM" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "We have had this kennel for about 9 months my Golden was able to break the welds on the door and get out needs stronger welds on the corners", "date": "March 23, 2024", "helpful": null, "rid": "RKO" }, { "asin": "DEMO-B", "star": "2.0 out of 5 stars", "content": "My dog destroyed the crate in a matter of minutes.", "date": "February 5, 2024", "helpful": null, "rid": "RKQ" }, { "asin": "DEMO-H", "star": "2.0 out of 5 stars", "content": "Delivered today. Bent hooks...broken hook. Styrofoam broken and pieces of it every where. I own a 25 year old version of this which is in better shape and more industrial than this piece of crud. Had to improvise with zip ties where the hook is broken. Very very very disappointed.", "date": "January 21, 2024", "helpful": "One person found this helpful", "rid": "RKS" }, { "asin": "DEMO-H", "star": "2.0 out of 5 stars", "content": "Pieces were bent and nothing fits together properly. Which made it hard to put together and now there’s gaps in it.", "date": "June 16, 2024", "helpful": null, "rid": "RKU" }, { "asin": "DEMO-H", "star": "2.0 out of 5 stars", "content": "I expected the cage to be in good condition but upon receiving it, it had multiple bent hooks that lock the cage walls together, i had to bend them to shape also the clamp to hold the roof together was bent fully back it snapped off as soon as i touched it. I included a picture, I tried to get a replacement but only have the option to return it. Not satisfied with this product.", "date": "July 28, 2024", "helpful": null, "rid": "RKW" }, { "asin": "DEMO-H", "star": "2.0 out of 5 stars", "content": "Used a 12 inch pry bar , it’s huge … pup six months at 55 lbs, back here when she is 1 year old with pictures… would not recommend… for time and money I recommend building your own", "date": "October 31, 2024", "helpful": null, "rid": "RKY" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "When it arrived I was concerned because the box was pretty beat up and I didn’t need to pull it out of the box completely before I found damage and a spoke that had become detached and sticking out before I asked for a replacement. They were quick to send out a new one and this box looked much better. However after pulling it out and setting it up we found a plastic piece in the box that came from the cracked and broken liner tray. Upon closer inspection of the wires, it is pretty poor quality a", "date": "March 27, 2026", "helpful": null, "rid": "RLA" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "If your dog is strong and anxious, this crate is not for you.The wires came apart after only leaving our dog alone 3 times.Also it was bent when we received it and took some adjusting to put it together.And.. the first 2 trays we received were broken.The company was good about replacing it.", "date": "February 27, 2026", "helpful": null, "rid": "RLC" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "The tray came cracked and you can’t replace just the tray which is a huge inconvenience because this kennel is massive making the return process extremely difficult", "date": "February 19, 2026", "helpful": null, "rid": "RLE" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "What a waste of money and frustration. The bars are too flimsy to hold anything. . Our german shepherd puppy escaped immediately. We tried zip tying the whole cage together to hold it together.... she still busted through.This might work for a Yorkie or kittens... but don't bother otherwise", "date": "December 5, 2025", "helpful": null, "rid": "RLG" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "Some of the wires were bend. It's ok", "date": "November 8, 2025", "helpful": null, "rid": "RLI" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "The door held, but my dog got the bottom torn up and side cracked open within two hours . Not suggested for rambunctious anxious escape artists.", "date": "July 3, 2025", "helpful": "One person found this helpful", "rid": "RLK" }, { "asin": "DEMO-H", "star": "2.0 out of 5 stars", "content": "Not very well, made at all, always pops apart", "date": "July 29, 2026", "helpful": null, "rid": "RLM" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "Love the two doors. It weighs too heavy for me to carry or lift.", "date": "August 10, 2024", "helpful": null, "rid": "RLO" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "Defective. Door gaps open at top in locked position.", "date": "August 13, 2024", "helpful": null, "rid": "RLQ" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "The cage was great. The size was the problem. I never knew they made like a 3/4 size cage.", "date": "November 5, 2024", "helpful": null, "rid": "RLS" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "The bottom pan is cracked.", "date": "June 2, 2025", "helpful": "One person found this helpful", "rid": "RLU" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "Poor manufacturing quality. Some of the stoppers won’t stay in the holes, making assembly a pain. It also does not completely fold up so storing it was not an option when not in use. Wound up returning it.", "date": "May 18, 2025", "helpful": "One person found this helpful", "rid": "RLW" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "These used to be made much more solid. My 60 pound husky was able to bend the wires and figure out how to get out!It’s garbage now. I should have spent another $50 and gotten a heavy duty one.", "date": "February 18, 2025", "helpful": null, "rid": "RLY" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "constructed with thin, easily bent material. you will need zip ties to help secure ends to sides and top. otherwise you could have a loose dog when you’re not expecting it.", "date": "February 8, 2025", "helpful": null, "rid": "RMA" }, { "asin": "DEMO-D", "star": "2.0 out of 5 stars", "content": "Dog with chewing problems will tear the plastic Mat to shreds easy. For about the same cost as a metal replacement mat. You can just buy a much better create", "date": "December 18, 2024", "helpful": null, "rid": "RMC" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "Too small", "date": "March 13, 2025", "helpful": null, "rid": "RME" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "I received this crate on time which was lovely. But unfortunately, when I opened up the crate to put it together it was bent in different places, so it was hard to assemble it correctly. The pan also did not fit correctly in it and it was wobbly.", "date": "February 20, 2026", "helpful": null, "rid": "RMG" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "It came up open and scratched up", "date": "March 4, 2024", "helpful": null, "rid": "RMI" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "My dog easily found a way to get out around two weeks after installing crate. Had to reinforce all four sides with zip ties to keepIt closed.", "date": "April 27, 2024", "helpful": null, "rid": "RMK" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "We received this last night, went to set it up today and the tray came broken along the side. The cage is a good size for my mini Schnauzer. Seems sturdy enough.", "date": "June 12, 2024", "helpful": null, "rid": "RMM" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Not even large enough for a small pomeranian pup.", "date": "September 22, 2024", "helpful": null, "rid": "RMO" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "I would have given this 5 stars but it arrived bent. The outer box was not damaged, so it was shipped to me that way. It will still work, but I don't appreciate something sent damaged.", "date": "October 29, 2024", "helpful": null, "rid": "RMQ" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Dog broke it after several uses. Now has a sharp piece sticking out.", "date": "March 1, 2025", "helpful": null, "rid": "RMS" }, { "asin": "DEMO-G", "star": "2.0 out of 5 stars", "content": "Great starter cage for puppy", "date": "December 6, 2025", "helpful": null, "rid": "RMU" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Steel portion fineBottom flimsy, started cracking in several places after maybe 6 uses. Our dog is only 58lbs, considerably less than recommended max weightDisappointed.", "date": "January 29, 2024", "helpful": null, "rid": "RMW" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "I can’t give it one star because I was unaware I should be taking my dogs collar off when I crate him. I got home from work and this is how I found the tag from our dogs collar. Poor guy must have had it snagged and pulled with all his might to break it off. Lesson learned for us. The crate is rather nice but it may be a good idea for the company to make a design change that will prevent snags.", "date": "February 1, 2024", "helpful": null, "rid": "RMY" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Our petite rescue pitty is 2 and all of 35 lbs and made short work of the crate. In her first time unattended for 15 minutes she pawed at the bottom of the door. The frame bent, and her motion slid the tray out and left her scratching the bare floor under the kennel. It wasn't excessive behavior. Just her working it all out. Took 15 minutes and it was bent badly.There are videos on how to reinforce everything with zip ties and extra clasps. I recommend this. It did help.Good for a crate trained ", "date": "March 11, 2024", "helpful": null, "rid": "RNA" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Our dog was able to bend the wire/metal and pull the door wall down to get out.", "date": "May 4, 2024", "helpful": null, "rid": "RNC" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Bought this for a 45-50 lb, 8 y.o. pitbull mix, he chewed through the bars within one day, and while it easily assembles it just as easily disassembles, he escaped it daily. It was truly a waste of money and I have buyer's remorse. He ruined it in less than 48 hours. Not meant for a high-energy dog. Save your money and invest in a real metal cage with pins that go down in the corners. This will be destroyed in no time.", "date": "May 20, 2024", "helpful": null, "rid": "RNE" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "It was great until the dog chewed the bars apart and created a big hole in the side.", "date": "July 10, 2024", "helpful": null, "rid": "RNG" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Highly disappointed with this crate. Our dog (40#) has flipped the crate over, pulled on the sides of the crate and escaped - we then tried using carabiner clips. Which somewhat help hold the door in place however, she was able to get.We then used velcro twist-tie like things (for tying up computer cords, etc) and that has helped.We liked the feature that we could collapse this crate and take it with us on a trip if needed. However if she escapes like thos, it will be useless.I would hesitate", "date": "August 6, 2024", "helpful": null, "rid": "RNI" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "My dog Jack ripped the side out of it the very first time I left the house with him in it. I bought it, because he had broken windows out of my house wanting to chase me any time he heard the car start. I got him used to the crate, he was sleeping in it and going into it on his own. So I decided to leave the house with him in it to run to the store down the street to grab a bag of ice. He had torn the side out of it just that quick. It is now a den for his girlfriend.", "date": "October 18, 2024", "helpful": null, "rid": "RNK" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Comes in a box two times its size lol", "date": "April 19, 2025", "helpful": null, "rid": "RNM" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "The bottom of the cage is bent.", "date": "June 4, 2025", "helpful": null, "rid": "RNO" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Only used a couple times before I saw tray at bottom was broken. Our dog isn't too large for the cage. The metal part seems sturdy enough but the tray is low quality which is an essential part of the cage.", "date": "October 25, 2025", "helpful": null, "rid": "RNQ" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "It breaks down easy, looks decent and latches ok but pup got his nose stuck in it and it was scary.", "date": "December 22, 2025", "helpful": null, "rid": "RNS" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "2 issuesFirst is the latch - Only requires a quarter tun or less on one and it can be opened (My dog opened the bottom one twice)Second is the connecting surfaces at the bottom edges where it's \"welded\" - The wires are held on by what looks like a weld dot but with just a little but of force she broke through five of them, toppled the kennel and then escaped.", "date": "May 14, 2026", "helpful": "One person found this helpful", "rid": "RNU" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "Dog can get the pan out of the bottom very easy. So disappointed to come home and find the tray in the room.", "date": "July 10, 2026", "helpful": null, "rid": "RNW" }, { "asin": "DEMO-F", "star": "2.0 out of 5 stars", "content": "The bottom latch comes completely off and is a pain to put back on . I tried to get a hold of the company and the message won’t go through even with all the accurate information .", "date": "July 26, 2026", "helpful": null, "rid": "RNY" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Quality isn’t great, I don’t recommend.", "date": "March 22, 2025", "helpful": null, "rid": "ROA" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Crate was plenty big for my 8 week old puppy the problem is the door does not stay closed even when it is latched", "date": "April 25, 2025", "helpful": null, "rid": "ROC" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Bars are bent and black finish is coming off in multiple places. Door is also bent, leaving gap when closed.I bought the smaller size and liked the construction, decided to try the next size up. Item arrived 4 days late, quality isn't as good as the smaller size, and box was sliced open on arrival.", "date": "June 28, 2025", "helpful": "One person found this helpful", "rid": "ROE" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "Buena calidad pero pequeño", "date": "November 5, 2025", "helpful": null, "rid": "ROG" }, { "asin": "DEMO-A", "star": "2.0 out of 5 stars", "content": "I got the one rated for my dog, but it's to small for him and he can't stand up in it or turn around without hitting each side or leaning on it. It's not very easy to open it for him and stays where ever it's opened or closed to. It looks kind of weird, but the instructions were easy. ( I didn't really use em as I've done plenty of these before.)", "date": "November 29, 2025", "helpful": null, "rid": "ROI" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Very easy to put together. This is a nice, heavy crate and it’s easy for my medium size dog to turn around in. My dog can get very hyper but I don’t worry about her knocking the crate over. Door latches easily but the dog cannot get out on their own. Highly recommend.", "date": "September 8, 2026", "helpful": "One person found this helpful", "rid": "RQ" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Totally satisfied with this Crate. For the most part is was easy to put together - I only had a small problem with connecting the last section but figured it out within a few minutes. I will not be using the dividing section included -- that would have to be for really tiny new born puppies -- I wouldn't use it for my 8 week pug puppy. The divider would really limit movement capabilities for the puppy. But beyond that the cage/crate is perfect and my puppy doesn't mind it either! I will only", "date": "August 24, 2026", "helpful": null, "rid": "RR" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "This crate is nice and large. Would give a better rating however the bottom latch was broken when I took it out if the box. Due size and bulkiness I’m using another way to fasten it at the bottom instead of returning.", "date": "August 24, 2026", "helpful": null, "rid": "RS" }, { "asin": "DEMO-D", "star": "5.0 out of 5 stars", "content": "This crate can withstand a husky malamute mix. It can even withstand a husky malamute mix deciding to stage a protest by laying on top of it rather than inside it. For that alone, I'll forgive it for being a pain to get from the driveway up to the second floor of my house.", "date": "August 24, 2026", "helpful": null, "rid": "RT" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "The crate is a good simple crate. However, the measurements provided as part of this ad are not accurate. The 30\" crate lists are width of 21\". That is not accurate. The front door of the crate itself lists the measurements as 30.67 x 19.3 x 21.46\". I relied on the measurements here when ordering a primopad while I was not home. I now have a bed that is 2\" too wide and does not fit. I will now be out money to ship it out for a return. The listing needs to be accurate.", "date": "September 5, 2026", "helpful": null, "rid": "RU" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "The divider is mediocre as my pup’s soothing bones or toys will slide under which results in scratching and barking as he tries to retrieve them. Aside from that, he sleeps well and is unable to open the door.", "date": "September 5, 2026", "helpful": null, "rid": "RV" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Very well built", "date": "September 11, 2026", "helpful": null, "rid": "RW" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Perfect for our new tiny puppy. It will be interesting to see how long it takes her to figure out “how to open the door” (albeit, the clasp requires 90 degrees of movement to open). I strongly suggest you make sure this size is adequate (big enough) for your needs.", "date": "September 5, 2026", "helpful": null, "rid": "RX" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "This kennel is perfect for our new Mini Long Hair Dachshund. Just the right size for sleeping. We have a larger one for during the day. Easy set up and take down. Great for traveling. Will work great for camping. Would definitely buy.", "date": "August 25, 2026", "helpful": null, "rid": "RY" }, { "asin": "DEMO-H", "star": "5.0 out of 5 stars", "content": "Amazing!! And they haven’t broken it !!", "date": "August 26, 2026", "helpful": null, "rid": "RZ" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "Product is good. That said, the product information sheet indicates two handles should be in the package. I only received a single handle.", "date": "September 1, 2026", "helpful": null, "rid": "RAA" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "We have found PetDen crates the best buy for the price. We have several. We give them to the grands when their friends get puppiesThis one was used to keep our dog quiet after surgery. Will buy again", "date": "August 23, 2026", "helpful": null, "rid": "RAB" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "Decent kennel but shows it comes with a divider and if did not do now it makes me question is the kennel used.", "date": "August 31, 2026", "helpful": null, "rid": "RAC" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "I loved it. My cat feels comfortable and settles right down.", "date": "August 29, 2026", "helpful": null, "rid": "RAD" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Great crate for puppy.", "date": "September 6, 2026", "helpful": null, "rid": "RAE" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "FYI, we had been keeping this crate in our Bichon puppy’s playpen with the door open and a blanket on the bottom so sometimes in the pen, he would go inside. Today, we heard him shrieking like crazy, as he had been biting the wires on the door and got his jaw caught in them. I pulled him out and he’s fine but I wanted to let folks know this can happen.", "date": "September 6, 2026", "helpful": null, "rid": "RAF" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Good little crate. Works keeping my Yorkie in.It did have a few edges i needed to bend as to not stick out and possibly cause injury. Over all, good for the price.", "date": "September 3, 2026", "helpful": null, "rid": "RAG" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "It’s very sturdy, made well. Love PetDen crates!!!", "date": "August 20, 2026", "helpful": null, "rid": "RAX" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "La jaula ya viene asemblada, perfecta para un chihuahua. Es liviana pero tiene una estructura durable. Muy recomendable para perros de tamaño pequeño.", "date": "August 26, 2026", "helpful": null, "rid": "RAZ" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Works great very good price", "date": "August 29, 2026", "helpful": null, "rid": "RBB" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "My dog absolutely loves her new kennel! It's become her own little free space, and the size is perfect. She has plenty of room to move around and make herself at home.", "date": "August 23, 2026", "helpful": null, "rid": "RBD" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Miss great because I had purchased one before that is why I purchased a second one.", "date": "August 28, 2026", "helpful": null, "rid": "RBF" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "We needed a larger crate for our granddog. This one is sturdy and was well priced.", "date": "September 3, 2026", "helpful": null, "rid": "RBH" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Very sturdy, well made cage at an excellent price.", "date": "September 4, 2026", "helpful": null, "rid": "RBJ" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Excelente", "date": "September 12, 2026", "helpful": null, "rid": "RBL" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Double Locker, EASY TO ASSEMBLE, this is great, no I just gotta train the little rat dog!", "date": "September 13, 2026", "helpful": null, "rid": "RBN" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Well-made, easy to assemble and my puppy likes it", "date": "September 9, 2026", "helpful": null, "rid": "RBP" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Sturdy and easy to set up.", "date": "September 9, 2026", "helpful": null, "rid": "RBR" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "5", "date": "September 13, 2026", "helpful": null, "rid": "RBT" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "Perfect size for my new puppy. She slept so well in it 3rd night home", "date": "August 29, 2026", "helpful": null, "rid": "RBV" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Was happyvwith quality. Have bought it to protect 3 kittens inside at night", "date": "September 6, 2026", "helpful": null, "rid": "RBX" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Excellent", "date": "August 27, 2026", "helpful": null, "rid": "RBZ" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Awesome buy", "date": "August 27, 2026", "helpful": null, "rid": "RCB" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "The crate is secure, which is the most important part. However, the tray is warped. I thought it would flatten out with use, but it hasn’t.", "date": "August 25, 2026", "helpful": null, "rid": "RCD" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Sturdy, strong, doors do not stick, can not go wrong with black for the color. Works for what they need to be used for.", "date": "August 25, 2026", "helpful": null, "rid": "RCF" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Fits perfectly for my puppy", "date": "August 20, 2026", "helpful": null, "rid": "RCH" }, { "asin": "DEMO-H", "star": "5.0 out of 5 stars", "content": "Great quality. The pan that goes on the bottom is thick and very durable.It was a little confusing to put together at first. But ended up coming together great.The side walls are a great thickness. Not easily bent.It really is huge too! Exactly what we were looking for.It has 3 latches on the front that are very easy to latch and un-latch. They stay secure until you move them.We put a pad and blanket down in the bottom (it's just hard plastic, which is great cause it's easy to clean) and our dog", "date": "June 26, 2026", "helpful": "12 people found this helpful", "rid": "RAH" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "The crate is very sturdy but boy was it hard to assemble. It took me nearly 30 minutes to get this up. Some of the hooks were stuck under other metal parts and I had to pull really hard. My kitties sometimes have to be contained and I’ve tried play pens, which had mesh material, but they managed to rip that open. So far my little Houdinis haven’t managed to escape yet 😂 the metal bars are wide enough for me to slide my hand between, but they’re close enough to where they cannot put their heads ", "date": "July 1, 2026", "helpful": "12 people found this helpful", "rid": "RAI" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Bought this to quarantine a cat from the outside. Cage is bigger than expected. I paid around $30 and it got to me the next day. Some cages have really thin wire bars, but this one is very sturdy with thick metal. Easy to assemble- I hooked it together in less than a minute. Comes with a handle for carrying. Also comes with a divider (for puppies), but I used it as a shelf. This way, the cat can lie on top (on cardboard) and I can put a small litter tray on bottom. Great little cage. Highly reco", "date": "June 9, 2026", "helpful": "12 people found this helpful", "rid": "RCJ" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Great quality product for the price. I expected it to take a lot longer to put together, but it all snapped together in 90 seconds and everything lined up perfectly. Dimensions were accurate as well, which is appreciated since we’re putting it in a cubby that just perfectly fits. It appears to be able to be broken down just as easily for transport. The bottom liner is a thick textured plastic that easily slides out for simple cleaning. Door latches easily, but not so easy that a dog could jostle", "date": "August 6, 2026", "helpful": "5 people found this helpful", "rid": "RCL" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "Love it, Will say i bought one that was “like new” and they sent me a whole bunch of bs. Picture included. But i reached out to amazon and they sent me the correct one and i love it for my 3lb yorkie.", "date": "June 19, 2026", "helpful": "5 people found this helpful", "rid": "RCN" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "This dog crate came well packaged and the ease of setting this up, exceptional. Very well made. Appreciate the fact that it has a divider to be flexible with a growing puppy.", "date": "July 11, 2026", "helpful": "2 people found this helpful", "rid": "RCP" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Solidly and works well with pad for bottom. I thought I was going to return but new slightly larger crate was too awkward and I like this one better.", "date": "July 14, 2026", "helpful": null, "rid": "RAJ" }, { "asin": "DEMO-H", "star": "5.0 out of 5 stars", "content": "Nice but once it’s put together you can’t move it around it does not fold like other crates so build it where you want it to stay. Works great.", "date": "August 6, 2026", "helpful": null, "rid": "RCR" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "The cage was very nice, but I had to return it because I ordered one too big", "date": "July 29, 2026", "helpful": null, "rid": "RCT" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Perfect! Was worried about buying a returned one, but it was in perfect condition! Perfect size for my old chiweenie to stretch out and easy to put together.", "date": "June 23, 2026", "helpful": null, "rid": "RCX" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "This arrived just today. SUPER easy to set it up. I don’t need the center partition but it is as sturdy as the rest of the crate. I am so very happy with how sturdy and strong this crate is. The plastic tray on the bottom is a good thinkness and a perfect fit. It stays flat when my dog is walking around on it. I like that it has 2 latches on the door. I think that will help keep the door securely closed. I bought a large and my full size Australian Shepherd has plenty of room to spare. A German ", "date": "August 17, 2026", "helpful": null, "rid": "RCZ" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "Perfect size for a toy poodle. I love that it comes with a divider so that’s I can make it bigger as my puppy grows but keep it small while crate/potty training. My photo has the small puppy heart beat puppy inside the crate as well as a few comfort toys for self soothing before sleeping. My baby sleeps next to the heartbeat puppy. I have the divider also in place so it’s not fully opened up. My baby’s don’t potty in there.", "date": "August 2, 2026", "helpful": "One person found this helpful", "rid": "RDB" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "I bought the 48in for Fudge, my 85lb 4yr old Pitbull. He is a big boy and he fits comfortably with his bed, blankie, and toys.He’s crate trained for when I’m not home, it’s bedtime, or I’m mopping. He likes to wander in on his own to nap or lay down with his toys. My toddler is jealous of his “house” 😂.It was a little difficult to open at first bc the latches/ hooks were overlapped so I had to pry some parts open. The top and sides were somewhat bent But over all simple assembly.", "date": "October 14, 2025", "helpful": "20 people found this helpful", "rid": "RDD" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "All in all great kennel for my Great Dane. More than enough room and he’s 130 lbs. only problem was some of the parts were bent and I had to fix them manually. Better shipping is needed for this product because the box was a mess when it arrived.", "date": "March 30, 2025", "helpful": "11 people found this helpful", "rid": "RDH" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Could be a little stronger, I have a well-trained adult dog. Might not be great for a strong dog with separation anxiety. Feels like it could bend a bit. Overall good quality though.", "date": "January 12, 2026", "helpful": "9 people found this helpful", "rid": "RDJ" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Perfect for my 15 pound shih tzu. He loves his crate and I needed another for when he stays at my parents house (instead of carrying it back and forth). I will say, this isn't the greatest quality, there's only one buckle to keep it closed, and it doesn't close perfectly. Luckily my dog likes being in his crate, it makes him feel safe, so he doesn't paw at it or try to get out. I don't think he could open it if he tried, but the door still doesn't close completely. So if that's the kind of thing", "date": "June 7, 2025", "helpful": "19 people found this helpful", "rid": "RDL" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Works great! He seems comfortable with the size of it for now! I did order the next size up cause we will need it soon!It was so easy to put together and folds down nicely.He hasn't gotten the latch open yet but it doesn't latch the greatest. Other than that it is good!!", "date": "September 5, 2025", "helpful": "12 people found this helpful", "rid": "RDN" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "We purchased this 24-inch PetDen for our new miniature schnauzer, Sadie, and it has been perfect. It was easy to set up, feels sturdy and secure, and the divider panel is a nice feature as she grows. Sadie took to it quickly, and it's been a great tool for both crate training and providing her with a comfortable space of her own. Excellent quality at a great price. Would definitely recommend for small breed puppies.", "date": "July 7, 2026", "helpful": "9 people found this helpful", "rid": "RDR" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "I bought this small crate for my Chihuahua puppy when he was only about 3 weeks old. The size was perfect for his tiny body and he seemed very comfortable inside. It is easy to handle and move around thanks to the top handle, so I can place it anywhere in the house. The metal material feels lightweight but sturdy and well made. Overall, it is a practical and convenient crate for very young puppies.", "date": "June 4, 2026", "helpful": "7 people found this helpful", "rid": "RDT" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "The cage is easy to set up and store, but my pitbull foster dog has separation issues (we're working on it!) and was able to break out quite quickly. Luckily he didn't hurt himself, but we'll need a sturdier kennel until he is calmer.", "date": "March 16, 2025", "helpful": "6 people found this helpful", "rid": "RDV" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Nice quality. Easy to set up. I have an 8-week-old puppy who needs a kennel in the bedroom at night. The size is just right. He won't fit when he's full-grown, but it works while training. It fits a 24x24 round bed with little room to spare, so the bed takes up the whole bottom of the kennel.", "date": "April 15, 2026", "helpful": "5 people found this helpful", "rid": "RDX" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Very nice crate. I purchased the 37\". I thought I had purchased the double door crate and was a disappointed when what I received was not double. The description is confusing. It reads single and double door crate. I would think 37\" would offer a double door, but when I click the size for 37\" there is not a choice that I can find. I am not sure how to order a double door without going over to PetDen Store (which I just did) and clicking on double door crates. This is very confusing and ", "date": "July 17, 2025", "helpful": "5 people found this helpful", "rid": "REB" }, { "asin": "DEMO-B", "star": "4.0 out of 5 stars", "content": "Very easy to setup and take down. The plastic tray is well made and fits nicely. The only negative is, the metal wire is easily bent. This is not a huge issue, but might be for heavy use of hauling around.", "date": "November 19, 2024", "helpful": "5 people found this helpful", "rid": "RED" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Comfortable space for larger puppy. Easy to build.", "date": "July 18, 2026", "helpful": "5 people found this helpful", "rid": "REF" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "We bought the 54” cage for our 38lb dog. She has ample room to turn around and walk from one end to the other. It came with a slight flaw in the bottom portion which is the part under the tray-a small section was slightly bent but it is covered by the tray and does not affect use of the cage. It is not super heavy-duty construction and the tray is somewhat thin. I could see those things being an issue with a large heavy dog-our dog is not very big or heavy so it works for us. My husband assemble", "date": "April 12, 2025", "helpful": "4 people found this helpful", "rid": "REH" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Its a great product and of good material., however, the bottom is of this plastic that will not last very long if you have a heavy and playful pitbull mix of 35 kg. Other than that, it has a great secure lock, fits in the back of my SUV and it easy to store.", "date": "December 14, 2024", "helpful": "4 people found this helpful", "rid": "REL" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Over all a good crate. Except for one major flaw, there is a large gap above the tray that allows my dog to get his toes stuck. He is unable to free himself, I have to move the tray away from side everytime his toes get stuck and he is hurt by this. I am changing back to a crate I have from 25 years ago that we have never had this issue with.", "date": "August 1, 2026", "helpful": "4 people found this helpful", "rid": "REN" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Good for the price. Only negative is getting the company sitcker of of the front of the crate just not necessary to be there and the handle doesn't center over the crate it's too small so if you want to lift it up it's wonky. Luckily I still had the handle from the old crate that I used instead. Next time I'd ideally find one that had a better handle but for the price & to do another return & I don't carry it that much but when I do it would be nice to have a better engineered handle that fit pr", "date": "February 11, 2025", "helpful": "4 people found this helpful", "rid": "REP" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Perfect crate, easy set up and affordable! Suitable for small/medium pets!", "date": "August 5, 2026", "helpful": "4 people found this helpful", "rid": "RER" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Very well made for a small dog.", "date": "June 28, 2026", "helpful": "4 people found this helpful", "rid": "REV" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "This is not a metal crate.. it's a hard plastic and it carries an extreme odor you have to set it out for about a week.. I would never buy it again..", "date": "April 2, 2025", "helpful": "3 people found this helpful", "rid": "RAK" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "I ordered a 36 inch and @mazon sent a 30 inch. I needed it immediately so set it up. The set up is simple and quick. The poor milling or whatever you'd call it is not good but it's only sharp on the outside, not where my puppy is. I cut my fingers twice on the sharp edges and metal slices..not pleasant. However..the crate seems sturdy enough and heavyweight. I wish I'd known about the sharp edges and the fact there's only one latch. The frame on mine was slightly bent as well so the door was bow", "date": "November 26, 2024", "helpful": "3 people found this helpful", "rid": "RAL" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "After wading through the candy wrappers and removing dog hair from this “new” crate, it seemed to work fine. This was obviously a return that got missed so a little disappointed but yhe crate looks sturdy and my dog likes it.", "date": "September 22, 2025", "helpful": "3 people found this helpful", "rid": "RCV" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "I would like to give 5 stars because I love the product, but unfortunately arrived broken.", "date": "March 24, 2025", "helpful": "3 people found this helpful", "rid": "RDF" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "My dog loved the crate, we would make it more comfortable by adding toys, towels or blankets, and chews. He went in it every night to sleep and we closed him in. He also went in during the day himself for naps.The problem is that he has separation anxiety and when left in the crate alone he would push on the entrance. After a few uses, the crate to the point where the latch was bent but still able to be closed. The final time we used it he broke out of it and hurt himself in doing so. Somehow hi", "date": "May 5, 2024", "helpful": "3 people found this helpful", "rid": "RDP" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Second time purchasing this brand. Original crate is 7 years old, had some rust from my dog licking it. The metal on this new one is definitely not as sturdy as the original. Even worse, there's now only one side door instead of a side door plus one on front of crate. Hard to retrieve bowls and toys that have been shoved to the rear.And the side door now has only one latch instead of two. My dog is only 24 lbs and not an escape artist, so it's okay--but not sure new design could stand up to ", "date": "October 12, 2025", "helpful": "3 people found this helpful", "rid": "RDZ" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Love everything from fast arrival, easy set up, but the handle is very cheap and won't really stay on but other than that awesome especially when on sale.", "date": "December 13, 2024", "helpful": "3 people found this helpful", "rid": "REX" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "If you have a great dane this crate is a must have! Pretty easy to set up I was able to do it solo (it is very heavy in the box). Once put together it is very sturdy and easy to slide around. Did have to knock it to a 4 star because the pieces were tangled in the box and was frustrating trying to get all the pieces separated. Also wish I could find one with side door though.", "date": "April 28, 2026", "helpful": "3 people found this helpful", "rid": "REZ" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "They are decent enough crates. They don't feel too flimsy or anything and worked well for when my dog was smaller. The one problem I have and I am docking a star for is that the \"ginormous\" one isn't as big as it looks in the picture. That must be a pretty small great dane. Our giant breed boy is 147lbs and the 54\" one was too small for him to be in comfortably. He would have fit but I would have felt bad the whole time for him being cramped in there having to hold his head down and not being ab", "date": "August 13, 2025", "helpful": "3 people found this helpful", "rid": "RFB" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "It’s beautiful.Easy to snap into place and immediately ready to use.", "date": "June 26, 2026", "helpful": "3 people found this helpful", "rid": "RFF" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "The crate was a lot nicer than expected. It was very easy to put together, has a handle on top and comes with a divider, if needed. There are no sharp edges. I’m glad I didn’t listen to the negative reviews because this crate is very nice and perfect for my little golden doodle puppy.", "date": "July 3, 2026", "helpful": "3 people found this helpful", "rid": "RFH" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "love it. this is a great buy! love the cage it's strong and study. I bought this for my son's pug. it works very good.", "date": "July 12, 2026", "helpful": "3 people found this helpful", "rid": "RFJ" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "This dog kennel was so easy to put together. The sides were already assembled and all you do is lift it up and attach the ends, also super easy. It is a great size for medium pets!! Sturdy and attractive. Would buy again!!", "date": "June 25, 2026", "helpful": "3 people found this helpful", "rid": "RFL" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "This crate is what I needed for my dog. I’m disappointed that the product came dented.I didn’t have time to have it replaced.", "date": "March 4, 2025", "helpful": "2 people found this helpful", "rid": "REJ" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "I regret buying this product used and in good condition. There are several parts that were bent up. No instructions. I think my husband can bend them back but I would've bought new if is known", "date": "February 11, 2025", "helpful": "2 people found this helpful", "rid": "RET" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Sturdy roomy for my large breed dog. He can stand up and lay down comfortably. Heavy but moveable. Assembly takes sometime but can be done easily follow instructions. Great size for an adult dog. Don’t want to put a puppy or young untrained dog in. Cleaning is the only issue. Takes a little effort to unlatch bottom tray.", "date": "October 12, 2025", "helpful": "2 people found this helpful", "rid": "RFP" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Love the craye but it came Damaged. Metal is bent. Since it is usable and difficult to send back, I will keep it, but clearly it wasn't handled carefully to bend the metal so badly.", "date": "October 4, 2025", "helpful": "2 people found this helpful", "rid": "RFR" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "What can I say - it’s a kennel. It was easy to put up, sturdy, my cat sleeps on top of it and the pup sleeps in it … lol I put a blanket on it to cover the top & sides.", "date": "July 20, 2025", "helpful": "2 people found this helpful", "rid": "RFT" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Crate quality is fine but i recommend sizing up. Our puppy is 22 lbs now and estimated to weigh 40 lb as an adult. She is already pretty tight in the 30 inch crate (even though they say up to 40 lbs.) I can't imagine her in there 18 lbs from now..or even 10 lbs. She can't stretch out and i think thats why she has started to reject it. Ordered the 42 inch hoping it makes a difference....", "date": "July 2, 2025", "helpful": "2 people found this helpful", "rid": "RFV" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Perfect size for my 5 lb dog. Easy to put up.", "date": "September 3, 2025", "helpful": "2 people found this helpful", "rid": "RFZ" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Great crate, easy to set up and easily transportable. Came super fast & was set up within seconds. Our mini dachshund sleeps in it every night. Only thing I wish was that I ordered a bigger size from measuring. The crate is so small, but still works!", "date": "June 22, 2025", "helpful": "2 people found this helpful", "rid": "RGB" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "This crate gives our German Shorthair Pointer lots of room. I like everything about it but would not recommend if you have an anxious dog as this seems like it is much less sturdy than our older smaller crate. Ours loves her crate and never digs at it or tries to get out so we have no reservations on leaving her in this crate. I would be worried if she had crate issues, I would be afraid of her hurting herself.", "date": "October 9, 2025", "helpful": "2 people found this helpful", "rid": "RGD" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Perfect size. It’s roomy and seems sturdy, i really like that it comes with a divider", "date": "June 10, 2026", "helpful": "2 people found this helpful", "rid": "RGF" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "I love this dog crate! It was easy to put together, feels very durable, and the door locks securely. My dog is comfortable inside and has enough space to move around. I would definitely recommend it to other dog owners.", "date": "June 30, 2026", "helpful": "2 people found this helpful", "rid": "RGJ" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "It is very small but good quality so I will fit a real small dog", "date": "February 2, 2025", "helpful": null, "rid": "RAM" }, { "asin": "DEMO-H", "star": "3.0 out of 5 stars", "content": "Received a bedroom mattress instead of the cage I ordered. I dont know how you get a cage for a dog mixed up with a matress for a bed. Its almost like someone just closed their eyes and picked anything off the shelf. I had to wait for the return to process and wait another two weeks before I could reorder the same cage. Hopefully someone uses thier eyes this time and grabs the right product. I dont want this experience again.thankfully i ordered again and got the right product the second time ar", "date": "May 10, 2026", "helpful": null, "rid": "RAN" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "3 crates later and I finally have the right size for when my puppy is full grown. Sadly the door is hard to open and close. Guess I have to deal with it since I am tired of running 3 towns over to return it for an exchange.", "date": "April 28, 2024", "helpful": null, "rid": "RFD" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "The item works fine, but in shipping it was damaged. The frame was bent and because of the way it was folded the bent part is on the top, side, and the door. The box it was shipped in has a big tear in the back where it appears to have been slammed into another object. Again the item works but it arrived damaged.", "date": "July 24, 2026", "helpful": null, "rid": "RFN" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "My dog was able to break through this kennel, so the metal is flimsy.", "date": "May 26, 2026", "helpful": null, "rid": "RFX" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "Will not contain a Belgian malinot", "date": "February 4, 2026", "helpful": null, "rid": "RGH" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "Bought this 14 months ago and last night my husky greeted me at the door bcuz he escaped by pulling on & bending wires on & around the door.If you have a strong dog & don't want it to escape, i do not recommend this crate.", "date": "February 2, 2025", "helpful": "One person found this helpful", "rid": "RGL" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "Received package and the tray has a huge crack in the middle. Other than that the material and crate seem to be durable and exactly what I needed. Would be a 5 start if the tray didn’t come cracked.", "date": "July 5, 2025", "helpful": null, "rid": "RGN" }, { "asin": "DEMO-G", "star": "4.0 out of 5 stars", "content": "This sturdy crate has worked out well for our 12-lb. Westie puppy, and he naps and sleeps in it. He occasionally tries to chew the plastic pan on the bottom but cannot. It's a little awkward and heavy to haul through the house and out to the car. Works well in the car if you put a folded towel on the seat to make it level. It does not seatbelt to the seat. The only problem we have had is when getting him out of the crate via the crate door and back door of the car, he caught his foot under the", "date": "July 16, 2026", "helpful": null, "rid": "RGP" }, { "asin": "DEMO-G", "star": "4.0 out of 5 stars", "content": "Great for my little dog to sleep in", "date": "September 26, 2025", "helpful": null, "rid": "RGR" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "The base came very cracked pretty disappointed in that but I'll just replace it no big deal other than that it was easy to set up and I'm excited to make it cute for my fur baby", "date": "January 24, 2025", "helpful": null, "rid": "RGT" }, { "asin": "DEMO-G", "star": "4.0 out of 5 stars", "content": "I adopted a dog from a shelter and to train her from using an x-pen to a crate. I just got this crate, set it up and she automatically got in without me saying a word (happily surprised). When I set it up, one of the metal hooking mechanism scrapped my arm without me knowing it, but at least I know i had to be a little be careful and wear a long sleeve. But anyways, I had her bed inside and placed a towel on the crate to create a den. Couldn't be more happier.", "date": "January 7, 2025", "helpful": "One person found this helpful", "rid": "RGV" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "This thing is way bigger than I expected. It’s not very sturdy but my dog goes in willingly so it’s not a problem for me but if your dog is big enough to fit in it and doesn’t want to be in it, they will definitely get out of it with limited effort.", "date": "November 5, 2025", "helpful": null, "rid": "RGX" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "easy setup, works great for our little 4lb doggies. Very good deal.", "date": "July 27, 2026", "helpful": null, "rid": "RGZ" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "It serves its purpose.There is always room for improvement.", "date": "May 25, 2026", "helpful": null, "rid": "RHB" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "These kennels are great initially but rust and bend easily if they are moved often.", "date": "October 31, 2024", "helpful": "One person found this helpful", "rid": "RHD" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Great kennel! I needed a good inexpensive kennel when I travel. this was perfect! I Chose this one because it was supposed to arrive two days before leaving, it was late. So I had to wait an extra day. I took off a star for that. All in all very good!", "date": "April 9, 2026", "helpful": null, "rid": "RHF" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Good crate for the price! A little bummed it only has one door", "date": "February 26, 2026", "helpful": null, "rid": "RHH" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Nice crate", "date": "December 4, 2025", "helpful": null, "rid": "RHJ" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Easy to assemble except the divider seems like some of the (\"hooks\"... bent bars that hook onto the sides) seem too loosely attached. Others bars are so tight they're hard to remove. That's why I docked a point. Seems sturdy.** Heads up: the divider is tough to assemble with no side door. (I hadn't considered that so it wouldn't be fair to dock a point.) Only a child could fit through the front to get the divider attached to the back half dozen bars. I bought mine to help potty train my retriev", "date": "November 23, 2025", "helpful": null, "rid": "RHL" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "I have a 50lb dog I could of down sized one", "date": "September 5, 2024", "helpful": null, "rid": "RHN" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "This cage is great for a puppy. I brought it 2 years ago and it held up until my dog decided he was going to use his teeth to bend the bars to try and break out.", "date": "September 21, 2025", "helpful": null, "rid": "RHP" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "The crate is well constructed and works well BUT without a second door on the side the divider is very difficult to place.", "date": "July 20, 2025", "helpful": null, "rid": "RHR" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Good quality. I wish it had 2 doors though.", "date": "July 19, 2025", "helpful": null, "rid": "RHT" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "It is too small for my 4 month old GSD", "date": "July 8, 2025", "helpful": null, "rid": "RHV" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "The product is good enough, but I waited too long to open it and then realized it was a size too big. Unlike the norm on Amazon though I had apparently missed the fairly short return policy window, and can't send it back. So for what it is it's good, but now I'm stuck with the wrong size because I assumed the return policy for it would be like it is for everything else. That's on me, but others should be warned of the same.", "date": "June 16, 2024", "helpful": null, "rid": "RHX" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "This cage was super helpful for my puppy. It was the only thing he couldn’t chew through. (In the picture he got nurtured and couldn’t fit in this cage.) However, it’s super easy to clean. It’s reliable and sturdy. It’s spacious (not enough for a cone). But I would definitely buy it again. It was perfect for my growing pup.", "date": "March 8, 2025", "helpful": "One person found this helpful", "rid": "RHZ" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "Instructions would’ve helped because it took us about an hour trying to unhook and hook the sides together.", "date": "June 18, 2025", "helpful": null, "rid": "RIB" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Good crate for a dumb dog, not so much for a smart dog. My dogs figured out how to escape the first day. Locks highly recommended but no guarantees. The sides can be breached for the right dog. I like everything else about this crate.", "date": "August 14, 2026", "helpful": null, "rid": "RID" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Use it for trips to keep pup in while at hotels.", "date": "July 15, 2026", "helpful": null, "rid": "RIF" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "I have a 45lb border collie and it’s the perfect size for him since he likes to sleep stretched out, and the hard cover on the bottom is a perfect foundation for his bedding. I gave 3 stars because the metal wire is thin enough that my dog could bend the bars and escape after only being in there for about an hour. I was able to reinforce it with zip-ties.", "date": "June 10, 2024", "helpful": null, "rid": "RIH" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Kind of flimsy and hard to latch.", "date": "June 5, 2026", "helpful": null, "rid": "RIJ" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Just received it a few days ago so haven't set it up yet my dog hasn't arrived yet it's definitely sturdy and well built can't wait to see if my dog likes it.", "date": "April 4, 2026", "helpful": null, "rid": "RIL" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "It’s a very nice crate but there is no way the weight is right . My dog is 37 pounds and it was not big enough for her to sit up or stretch out. We went bigger.", "date": "March 24, 2026", "helpful": null, "rid": "RIN" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Too narrow for the pet", "date": "January 6, 2026", "helpful": null, "rid": "RIP" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "The metal create and divider is good. High quality. The plastic tub cracked on the half of the create that the puppy is not on. We have only had the puppy for a week. So 3 stars for functionality minus 2 stars for the cheap plastic tub.", "date": "March 13, 2024", "helpful": null, "rid": "RIR" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Wish the latch was in the middle double latch good quality . Color wish it came in different colors. What installation?", "date": "September 9, 2025", "helpful": null, "rid": "RIT" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Easy to setup and storeGood quality", "date": "August 8, 2025", "helpful": null, "rid": "RIV" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Does the job, but rattles a lot. I had to put tape on the latches and anywhere the door meets the crate to help with the noise.", "date": "July 26, 2025", "helpful": null, "rid": "RIX" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "Good quality my dog just is just too strong for it lol", "date": "May 28, 2025", "helpful": null, "rid": "RIZ" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "This is a good crate if you are up for some metal work to finish the manufacturing process. There are many sharp metal burrs around latches and the wires ends. This is unsafe for dog and human. The door is bent at the bottom corner. The tray latch is bent such that it does not retain the tray. There is some paint damage where something impacted the box during shipping. Note, the issues I reported about the manufacturing were not caused by the shipping damage.", "date": "February 28, 2024", "helpful": "One person found this helpful", "rid": "RJB" }, { "asin": "DEMO-F", "star": "4.0 out of 5 stars", "content": "item is overall good. I like the little wheels at the bottom so when I have my puppies in the cage, I can move them, by just pulling it either way front or back. however, the divider is garbage. I had it in storage and then I caught it on the cage, and I moved it and them a piece bent and broke off. The divider should be made better than this. Otherwise the cage is good.", "date": "February 9, 2025", "helpful": null, "rid": "RJD" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Quality great - too small - our dog will outgrow it, so we returned it.", "date": "February 11, 2025", "helpful": null, "rid": "RJF" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Sturdy and looks nice but on first night our rescued part-Corgi bent/chewed through enough bars to make the crate unusable. Unknown if our dog's former life involved issues with being confined to a crate.", "date": "January 24, 2025", "helpful": null, "rid": "RJH" }, { "asin": "DEMO-A", "star": "4.0 out of 5 stars", "content": "Good size and nice . We also bought the cover.", "date": "October 28, 2024", "helpful": null, "rid": "RJJ" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "Decent crate. Perfect for my Australian Sheperd. The tray at the bottom was delivered with a chunk missing from the outer edge.", "date": "January 2, 2024", "helpful": null, "rid": "RJL" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "This crate is sized appropriately but is a bit loose when you want to move it. So far my dog doesn’t mind it and it holds up well. I just would like it better if it was a little more sturdy after assembly.", "date": "January 27, 2026", "helpful": null, "rid": "RJN" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Be sure it's the size you want and need the one I got is a little bigger than I wanted for my room but the dog loves it so all is well", "date": "July 27, 2026", "helpful": null, "rid": "RJP" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Sturdy builLarge enough for 7 month old American Bully.", "date": "August 5, 2026", "helpful": null, "rid": "RJR" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Product is actually 32” high, not 33” high as advertised. Although my GF says one inch doesnt matter, my super huge dog thinks it does.", "date": "December 9, 2024", "helpful": "One person found this helpful", "rid": "RJT" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "The crate is well made BUT a dog that really wants to get out can. By jumping and pawing on the door it has just enough play in it that it can open. I have to use a cable tie on the door when i leave the house otherwise I can't trust that my dog will still be caged. And the last thing I need is a loose pup in the house when I'm gone. Use to make where the doors would slide down from the top. No more that I can find.", "date": "December 24, 2023", "helpful": null, "rid": "RJV" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "4.5 because there is no top entry but that's a great way to hurt your lower back anyway. Similar crate was 2x the price locally.", "date": "May 17, 2025", "helpful": null, "rid": "RJX" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "We bought the XL kennel with a divider- only negative to say is I wish the design allowed the carry handle to be attached after being assembled and left on- you can only attach the carry handle after it’s disassembled (so you have to keep track of where you put the handle each time you take down kennel)", "date": "June 13, 2025", "helpful": "One person found this helpful", "rid": "RJZ" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Just what I needed for my new pup. Easy to assemble and he loves his new space!", "date": "December 10, 2024", "helpful": null, "rid": "RKB" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "The crate is just how you’d expect a crate to be although the front door on mine was bent and doesn’t close all the way.", "date": "December 16, 2024", "helpful": "One person found this helpful", "rid": "RKD" }, { "asin": "DEMO-B", "star": "3.0 out of 5 stars", "content": "Hello I bought this cage November 10, and today is December 5th the tray has broken. If you have a dog that tries to dig at all you will have to buy a replacement tray. I bought a replacement tray from PetDen for the cage I believe it was around $50-$60 for the tray. The cage itself is pretty good but I would highly suggest buying there metal tray. It sucks that they don’t come with the create and I had to spend another $50-$60 on the tray sucks but I guess oh well. So kinda disappointed , I t", "date": "December 6, 2023", "helpful": "One person found this helpful", "rid": "RKF" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "The kennel is great. My only concern is the door latch. The part of the latch that keeps the door closed is really short. My dog hasn’t gotten out of the kennel, and I’m hoping she doesn’t.", "date": "January 4, 2025", "helpful": null, "rid": "RKH" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Great crate very sturdy strong and easy to setup I do feel latch couldBe better. And the piece for lifting crate should be differentmaterial my pup chewed it off need another one but I am verysatisfied with my purchade. the 24 inch was best . now he can have space for growth. Thks Amazon for fast delivery and thks PetDen for helpingKeeping our pets controlled.", "date": "January 26, 2025", "helpful": "One person found this helpful", "rid": "RKJ" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Good price well packaged and decent crate", "date": "February 9, 2025", "helpful": null, "rid": "RKL" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "This is really nice. It arrived a day late, but other than that the quality (well built, super easy to put together) and size are perfect for my dog.", "date": "February 24, 2025", "helpful": null, "rid": "RKN" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "Item would have a 5 start rating had it not been for security - first and foremost concern (actually then this item should get a 1 or 2). The latches are easy to open just by pushing from the inside (dog's perspective). I have a 15 pound dog. Years ago I purchased PetDen crates and it was not possible for the dog to open them from the inside. On the positive side, the item is sturdy thus far. It is a lot of grief to try and replace this crate and hate to put something in front of it to keep the", "date": "June 24, 2026", "helpful": null, "rid": "RKP" }, { "asin": "DEMO-B", "star": "4.0 out of 5 stars", "content": "My 34 pound doggy could lease have out", "date": "December 18, 2024", "helpful": null, "rid": "RKR" }, { "asin": "DEMO-B", "star": "4.0 out of 5 stars", "content": "divider is super helpful! love this for my puppy who will grow to be a large dog", "date": "February 12, 2025", "helpful": null, "rid": "RKT" }, { "asin": "DEMO-B", "star": "4.0 out of 5 stars", "content": "This was easy to put together and is enough space for my sons two beagles. Very sturdy, I bought my bed for the unit on Amazon as well. I like the easy open door with two latches and I like the separating piece, though I rarely use it.", "date": "February 15, 2025", "helpful": null, "rid": "RKV" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "The cage is alright", "date": "July 12, 2026", "helpful": null, "rid": "RKX" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "Recommended by a YouTuber. To unfold is easy, but to clip it to stay together is difficult.Also to refold it you have to force the walls to unclip.Worlds cheapest handle.Go to a pet store and check out in person.I would not buy online. This is something you need to see and tough and check it out in person.We are keeping it. But I was very tempted to return.", "date": "April 29, 2024", "helpful": null, "rid": "RKZ" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Good product , bit unfortunately was to small", "date": "June 25, 2026", "helpful": "One person found this helpful", "rid": "RLB" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Smaller than I expected. It works for our smallest dog.", "date": "September 1, 2025", "helpful": "One person found this helpful", "rid": "RLD" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Great crate but I didn't realize you couldn't leave dog unattended inside. I purchased it for overnight or if we have to leave the house, but it says right on the box to not leave animals unattended.", "date": "July 20, 2025", "helpful": null, "rid": "RLF" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Perfect , smaller than what I thought but has little wheels on the bottom and be cautious very easily to unlock", "date": "April 24, 2025", "helpful": null, "rid": "RLH" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "It fits in small spaces", "date": "April 13, 2024", "helpful": null, "rid": "RLJ" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Good product but the handle slides", "date": "February 18, 2025", "helpful": null, "rid": "RLL" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "Perfect for 5 lb yorkie. He will not get any bigger or we would have to get the next size up , this would be to small", "date": "January 1, 2025", "helpful": "One person found this helpful", "rid": "RLN" }, { "asin": "DEMO-E", "star": "4.0 out of 5 stars", "content": "It works well for a new pup while I was training her it fit her well. It is sturdy and lite weight and that works for us now she out grow it still in a good condition for our next pup.", "date": "October 28, 2024", "helpful": null, "rid": "RLP" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Lock could have been more secure for sure.", "date": "March 21, 2025", "helpful": null, "rid": "RLR" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "The floor in my dog crate has a big crack", "date": "February 6, 2024", "helpful": null, "rid": "RLT" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "this is a great crate. I bought this hoping my anxious dog would use it but she doesn't like it. nothing wrong with the crate though. it was very easy to install.", "date": "May 17, 2025", "helpful": "One person found this helpful", "rid": "RLV" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "A little filmsy, but gets a job done.", "date": "June 4, 2025", "helpful": null, "rid": "RLZ" }, { "asin": "DEMO-B", "star": "4.0 out of 5 stars", "content": "Product is fine but my 7 month female shepherd has already bent the bottom in.", "date": "June 25, 2025", "helpful": null, "rid": "RMB" }, { "asin": "DEMO-C", "star": "3.0 out of 5 stars", "content": "The crate is of good quality and easy to assemble and fold up if needed to travel or for storage the partition is located under the plastic tray at the bottom of the crate saw some reviews that said they didnt get a partition I thought so to till I removed the plastic tray. As far as the only negative I have is it arrived with damage to the door the weld broke that holds it in place now if I have a large dog this would be a problem but I dont so the door holds just fine see attached photo instea", "date": "December 13, 2023", "helpful": "One person found this helpful", "rid": "RMD" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Great quality but our puppy was able to open the door very easily. The latch doesn’t latch very well. Super easy to open- not a good thing.", "date": "November 3, 2025", "helpful": null, "rid": "RMF" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Exactly what I needed and assembly was easy.", "date": "February 3, 2026", "helpful": null, "rid": "RMH" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "This was obviously a used and repackaged item. The tray had dog pee on it.", "date": "February 14, 2026", "helpful": null, "rid": "RMJ" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "Exactly as advertised. Easy to pull together. Pup has no issues entering. The latch slides easily. It comes with a divider as well.", "date": "June 7, 2026", "helpful": null, "rid": "RML" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "Crate is nice, good size, but the crate bed is broken in the corner. I need the crate today, so unfortunately I can’t return it and wait for a replacement.", "date": "February 28, 2026", "helpful": null, "rid": "RMN" }, { "asin": "DEMO-C", "star": "4.0 out of 5 stars", "content": "It came badly bent, which I'm sure was due to shipping, but better packaging might help.....We were able to manipulate back to a usable form. Works well.", "date": "June 8, 2026", "helpful": null, "rid": "RMP" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Very sturdy cage.", "date": "June 21, 2025", "helpful": null, "rid": "RMR" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "Perfect size for what I need, I wanted the double door but there was no place to order it. Listing said single and double door available. PetDen has always been a good brand.", "date": "July 12, 2025", "helpful": "One person found this helpful", "rid": "RMT" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "HUGE crate for our 130# Great Dane. Not that easy to put together. It's ok.", "date": "February 14, 2025", "helpful": "One person found this helpful", "rid": "RMV" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "The tray on the bottoms was broke .", "date": "February 24, 2026", "helpful": null, "rid": "RMX" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "I have a 100 lbs European Great Dane puppy that fits and there is a lot of room for her to grow. The directions are kinda confusing. Definitely takes 2 people to put it together. It’s not very sturdy to move around on carpet and feels like it will come apart.", "date": "June 30, 2026", "helpful": "One person found this helpful", "rid": "RMZ" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "My only drawback is the way the door swings. I need it to swing right not left. Any way to change it to right hand swing ?", "date": "December 5, 2025", "helpful": null, "rid": "RNB" }, { "asin": "DEMO-H", "star": "4.0 out of 5 stars", "content": "Perfect for our mastiff but you need a HUGE area to unfold and set it up thus the 4 stars. Almost didn’t have enough room to open it up. The panels would be much better separated.", "date": "July 23, 2025", "helpful": null, "rid": "RND" }, { "asin": "DEMO-D", "star": "4.0 out of 5 stars", "content": "It’s nice and big, but the tray in the crate has a large crack.", "date": "October 30, 2024", "helpful": null, "rid": "RNF" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "Compared to the 48” kennel we have had for about 8 years this is not the same quality. Had to bend the bottom into shape, which was way too easy. It is missing the third row reinforcement along the tray and overall the “wire” is just painted bendable, not galvanized and not thicker gage than the smaller kennels we have.", "date": "February 15, 2026", "helpful": "One person found this helpful", "rid": "RNH" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "definitely easy to set up and fit my dog in perfectly", "date": "July 4, 2026", "helpful": "One person found this helpful", "rid": "RNJ" }, { "asin": "DEMO-D", "star": "5.0 out of 5 stars", "content": "Great crate for large dog (bought several for Golden Retrievers.) Very spacious, sturdy, large and easy door, and chew resistant. Perfect crate to keep large dog comfortable!", "date": "August 4, 2026", "helpful": null, "rid": "RNL" }, { "asin": "DEMO-D", "star": "5.0 out of 5 stars", "content": "This is a sturdy dog crate", "date": "August 10, 2026", "helpful": null, "rid": "RNN" }, { "asin": "DEMO-D", "star": "5.0 out of 5 stars", "content": "Excellent quality plus price point was very reasonable", "date": "August 10, 2026", "helpful": null, "rid": "RNP" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "The crate is fine and works well.My complaint is the shipping. For whatever reason they decided to ship it through USPS and I ended up having to go pick it up at a center. If I had known this would be the experience I would have just went to a big pet store instead.", "date": "February 6, 2026", "helpful": null, "rid": "RNR" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Durable crate, easy to assemble. Locks well", "date": "July 6, 2026", "helpful": null, "rid": "RNT" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "This is a great crate. Folds nice and easy. Easy assemble. Love the quality and size is true for a lab. Love it.", "date": "July 9, 2026", "helpful": null, "rid": "RNV" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Perfect Cage!!!!", "date": "August 11, 2026", "helpful": null, "rid": "RNX" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Keepahoe in check", "date": "August 12, 2026", "helpful": null, "rid": "RNZ" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "I don’t love it. Our puppy outgrew his 42” crate from another brand. This brand looked like it was taller than the 48” from the other brand. The specifications said 33” tall, but the tag only says 32”. The hinges on the door and locks don’t slide easily. I rubbed some machine grease on them, but they are still pretty tight. So yes, it’s bigger than the old one, but it’s not as big as advertised and it doesn’t operate as smoothly.", "date": "January 4, 2026", "helpful": null, "rid": "ROB" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Works great for my dogs they each have one and fit with plenty of room and space to grow", "date": "August 10, 2026", "helpful": null, "rid": "ROD" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Sturdy and protective for my dog", "date": "August 8, 2026", "helpful": null, "rid": "ROF" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Sets up in seconds without tools; sturdy and has a very positive set of door closures. Perfect for my application. Recommend without reservations.", "date": "August 4, 2026", "helpful": "One person found this helpful", "rid": "ROH" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Just like the crates they have at pet stores", "date": "July 30, 2026", "helpful": null, "rid": "ROJ" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "Made for a big breed, but the latches are not. Need to be way more sturdy.", "date": "June 8, 2024", "helpful": null, "rid": "ROK" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Plenty of room for my French bulldog! 😁", "date": "July 30, 2026", "helpful": null, "rid": "ROL" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "I purchased this to keep it in our motorhome instead of having to take apart our older one each time we go on a trip. The old one had metal rods you had to put in each corner and was a pain to move. I was very pleased when I went to set this one up, and all I had to do was unfold it and pull the two ends up - SUPER EASY! It has been unassembled and reassembled several times with no problems and is very sturdy.", "date": "July 29, 2026", "helpful": null, "rid": "ROM" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "The crate came a little bent, and the sharp edges are a real pain, but we were able to put it together quickly.I have 2 bully pups and 1 grown pittie and they’re very comfortable in the crates.", "date": "May 24, 2024", "helpful": null, "rid": "RON" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "The tray cracked very quickly, but I was able to super glue it back together. The tray latch is awkward also. It suffices for what I need it for.", "date": "May 12, 2024", "helpful": null, "rid": "ROO" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "The perfect crate! I love the size I bought, and it fits my two Dachshunds perfectly.", "date": "July 27, 2026", "helpful": null, "rid": "ROP" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "The package and cage came damaged... I don't care about the box, but I'm putting my Cane Corso in the cage. I need it to be sturdy... I'm going to see how it does over the next few days. Hopefully I don't have to return it.", "date": "March 1, 2024", "helpful": null, "rid": "ROQ" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Great product ,this is my 3rd purchase of I crate and they all preform wonderful.", "date": "July 25, 2026", "helpful": null, "rid": "ROR" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "Purchased a 48\"x30\"x30\" crate for our Lab to replace a crate of the same size that we've had for over a decade. I was expecting this new crate to be something comparable to what we have and definitely something more robust considering the size of the crate and the size of dog this would house. Mercifully our dog was already crate trained, is docile and loves his space. It will do for now.", "date": "December 6, 2023", "helpful": null, "rid": "ROS" }, { "asin": "DEMO-D", "star": "3.0 out of 5 stars", "content": "The kennel itself is great. The features seem to need to be reworked to solve issues.There are rubber stoppers that are meant to envelop around the wires on the bottom and prevent scratching of floors. However, the rubber stoppers seem to come off very easily and just end up randomly on the floor and then the dog chews them.The handles and closing clips both work nicely. However, someway, somehow, my dog got ahold of one of the handles /through/ the cage and consumed 3/4 of it while I was at wor", "date": "November 28, 2023", "helpful": null, "rid": "ROT" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Very sturdy. Easy to set up.", "date": "July 21, 2026", "helpful": null, "rid": "ROU" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "I really like it but I might have to return due to one of the little underneath level pieces are missing so my crate is now wonky/not flush stable sitting on the ground. Also this divider piece or whatever the partial cage piece laying down inside is bugging me and I can’t just pull it out it seems. So the bed would have to lay on a cage piece above the actual flooring (uncomfortable I think) and it only covers almost the length, leaving a partial area of the actual floor exposed making it uneve", "date": "August 16, 2026", "helpful": null, "rid": "ROV" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "I am happy with it", "date": "July 9, 2026", "helpful": null, "rid": "ROW" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "To small for a yorkie even a 6 lb. No room to move around", "date": "May 2, 2026", "helpful": "One person found this helpful", "rid": "ROX" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Missing the divider", "date": "April 6, 2026", "helpful": null, "rid": "ROY" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "It sturdy and reliable", "date": "July 8, 2026", "helpful": null, "rid": "ROZ" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Not durable the latch didn’t line up", "date": "February 5, 2026", "helpful": null, "rid": "RPA" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "Awesome work", "date": "June 18, 2026", "helpful": null, "rid": "RPB" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "If I didn't need this cage so badly I would have returned it. One of the main reasons I bought it was for the divider inside the cage to keep the puppy confined for house breaking. The cage is so out of alignment that no matter what you do you cannot hook it to each side of the cage so it is useless. I will just have roll up some towels to cut down the space but again very disappointing. I also have concerns about gaps that might allow a very small puppy to get his/her paw caught.", "date": "December 5, 2025", "helpful": null, "rid": "RPC" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Have a small chihuahua perfect fit for him easy to assemble", "date": "November 30, 2025", "helpful": "One person found this helpful", "rid": "RPD" }, { "asin": "DEMO-F", "star": "5.0 out of 5 stars", "content": "I bought this crate for my tiny 10-pound Pomeranian, who apparently believes she deserves a luxury penthouse instead of a perfectly nice crate.First off, assembly was ridiculously easy. In fact, my 10-year-old put it together with almost no help from me. If a child can figure it out faster than I can find the instructions, I'd say that's a win.The crate itself is sturdy, spacious, and folds up easily when needed. I intentionally bought a larger size because I wanted my little boujee queen to hav", "date": "June 12, 2026", "helpful": null, "rid": "RPE" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Arrived damaged! Thw kennel is ok quality!", "date": "October 16, 2025", "helpful": null, "rid": "RPF" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "Great for my escape artist who manages to climb out of her pen. Very sturdy", "date": "July 17, 2026", "helpful": null, "rid": "RPG" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "18” crate did not come with side door option as description described. Otherwise arrived same day and in great condition", "date": "August 6, 2025", "helpful": null, "rid": "RPH" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Very difficult to attach the divider!", "date": "May 22, 2025", "helpful": null, "rid": "RPI" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Perfect size for my 16 week old 6lb toy poodle puppy. Enough room for a bed, a Snuggle Puppy, a few toys when supervised. The best part is this crate is already assembled. You literally just unfold it and it's ready to go out of the box. It's very sturdy; we move it from downstairs to upstairs at night with ease. Definitely recommend.", "date": "June 12, 2026", "helpful": null, "rid": "RPJ" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Really late and kept changing the expected date. I ordered this specific one because it was going to be here two day before I needed it. It arrived a day after I needed it. It works as expected, but our new puppy just licks it.", "date": "December 16, 2024", "helpful": "One person found this helpful", "rid": "RPK" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Was ok nothing special.", "date": "June 14, 2026", "helpful": null, "rid": "RPL" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Nice cage, easy to put together but handle is broken and can't carry pet.", "date": "October 29, 2024", "helpful": null, "rid": "RPM" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "These are TINY. I bought them for puppies (10 weeks old) and had to return all of them. These are definitely not for anything bigger than a mini/toy breed. They seem sturdy and as easy to use as typical metal crates are, the size is just Painfully small.", "date": "October 2, 2024", "helpful": null, "rid": "RPN" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "great cage to use while i potty trained my dog", "date": "July 1, 2026", "helpful": null, "rid": "RPO" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "I bought this for my young female cat. She isn’t very big, she’s a small tortoise shell. She likes being enclosed and having her own small space. She barley fits in it. It’s like made for the size of a rabbit, not a small dog or cat. The crate itself is nice, but the size is ridiculous.", "date": "August 15, 2024", "helpful": "One person found this helpful", "rid": "RPP" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Works great for our mini dachshund! He was 5lbs when we got him and used the crate divider. Now he’s 11 lbs and uses the full crate. Works great in the house and can be easily secured for travel in the car.", "date": "July 6, 2026", "helpful": null, "rid": "RPQ" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "I found it a little difficult to get the sides to snap in place. Once I got it together I realized I didn’t take out the divider and had a hard time taking it apart. My puppy loves it and will go in there on his own. We travel with it and it was great.", "date": "March 24, 2024", "helpful": null, "rid": "RPR" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "The cage is okay the only problem I had was it was smaller than described but other than that it’s pretty sturdy and does the job", "date": "January 2, 2024", "helpful": null, "rid": "RPS" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "I have a small dog he weighs 14 pounds and there is plenty of room for him.He was potty trained in one just like it. He gets made if he's left alone in the house and will pee on my furniture. So it's his jail for punishment. It's an easy setup no tools or need to put together.Just open the box and pull it out.", "date": "August 6, 2026", "helpful": null, "rid": "RPT" }, { "asin": "DEMO-E", "star": "3.0 out of 5 stars", "content": "Ok", "date": "December 26, 2023", "helpful": null, "rid": "RPU" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "Product was great! I just received two products.", "date": "August 14, 2026", "helpful": null, "rid": "RPV" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "I previously purchased this crate for my pug and it’s great super sturdy. I went ahead and purchased this one again as it’s very roomy and my dog loves it. She will just go sit in it on her own.Negative second experience: this second one was clearly used. The plastic bottom piece needed to be cleaned (see towels) and the door is clearly wrapped from a dog trying to open the door. You can also see the black covering is coming off from use.Overall: great kennel but this should’ve never sent this t", "date": "August 7, 2026", "helpful": "One person found this helpful", "rid": "RPW" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Arrived on time and Size was correct. However the one that arrived seemed used and rusted upon opening. Maybe a replacement will be different, however we decided to go a different route. Bought the exact same one at a big pet store for cheaper!", "date": "May 21, 2026", "helpful": "One person found this helpful", "rid": "RPX" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "PetDen crates are better, heavier, sturdier than other crates. You never have to worry because they are built tough.", "date": "August 17, 2026", "helpful": null, "rid": "RPY" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Would have given more stars but was damaged. The item works as it should but the bottomed tray was found to be damaged. That did not occur with delivery- box intact- in had to be done when packaging? But needed it asap so have to keep it - so be careful when ordering if you need quickly.", "date": "May 3, 2026", "helpful": null, "rid": "RPZ" }, { "asin": "DEMO-H", "star": "5.0 out of 5 stars", "content": "My dog loves the space.", "date": "July 6, 2026", "helpful": null, "rid": "RQA" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Wires bend easy, not for unkennel trained pup who climbs.", "date": "December 30, 2025", "helpful": null, "rid": "RQB" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "It has an additional plastic latch that wasn’t on the instructions so I just kind of figured it out regarding what the piece was and where it went. Without the extra latch though my dog escapes this crate every time. The base size of it is great, and while my dog is only 30 pounds he’s tall and he struggles to stand up comfortably. I will probably need to get a taller one.", "date": "July 8, 2025", "helpful": null, "rid": "RQC" }, { "asin": "DEMO-B", "star": "5.0 out of 5 stars", "content": "This crate is sturdy, durable, and provides plenty of space for my GSD/Mal mix to sprawl out. It also gives him enough room to stand up and stretch when needed. It is easy to transport, when needed. I will actually be buying a 3rd one soon to keep at our second residence.", "date": "August 15, 2026", "helpful": "One person found this helpful", "rid": "RQD" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Received bent and jammed so it would not open as a \"book\". With patience and pliers it is functional. Needed it for an immediate trip or it would definitely have been returned. The crate seems to be of good quality just handled poorly in shipping.", "date": "June 12, 2025", "helpful": null, "rid": "RQE" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "Just the right size for my 2 pound chihuahua", "date": "July 5, 2026", "helpful": "One person found this helpful", "rid": "RQF" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Easy to moveSturdy", "date": "January 13, 2025", "helpful": null, "rid": "RQG" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Hard to make it collapsible. Not easy to make it for trans port", "date": "January 11, 2025", "helpful": null, "rid": "RQH" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "Perfect size for my mother's chihuahua. Great product!", "date": "July 29, 2026", "helpful": null, "rid": "RQI" }, { "asin": "DEMO-E", "star": "5.0 out of 5 stars", "content": "Es perfecta!!!", "date": "July 29, 2026", "helpful": null, "rid": "RQK" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "The kennel is fine, but I just did measurements on it and it’s not nearly as large as it’s supposed to be.", "date": "October 27, 2024", "helpful": "One person found this helpful", "rid": "RQL" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "It only uses a couple hooks to secure the side walls. My little dog was able bend the bars enough to unhook the walls and get out. I had to reinforce with zip ties.Same issue with the door.", "date": "September 15, 2024", "helpful": null, "rid": "RQM" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Hefty little kennel! Very surprised at how durable and sturdy it is.. it’s made better than my large kennels. Fits my chihuahua perfectly! Thick material as well.", "date": "August 7, 2026", "helpful": "One person found this helpful", "rid": "RQN" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "My dog got out but one couldn't figure it out so maybe it was just the dog.", "date": "August 24, 2024", "helpful": null, "rid": "RQO" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Exactly as I expected", "date": "August 12, 2026", "helpful": null, "rid": "RQP" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "My puppy Boston Terrier escaped be pulling down the panel where the door is. I noticed that the tabs are not very tight. I used a screwdriver to bend them down. No mere escaping! It will make it hard to fold it up,but that's the way it is.", "date": "June 7, 2024", "helpful": null, "rid": "RQQ" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "Latch does nor “lock” in place. Dog can left easily and get out of crate", "date": "February 26, 2024", "helpful": null, "rid": "RQR" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Perfect size. Fits our new chihuahua puppy, has a lot of room.", "date": "July 26, 2026", "helpful": "One person found this helpful", "rid": "RQS" }, { "asin": "DEMO-A", "star": "3.0 out of 5 stars", "content": "As far as dog cages go, this one is decent. I think they could have made it with better quality metal. It’s flimsy and if you leave it outside more than two or three days it will start to rust.", "date": "January 19, 2024", "helpful": null, "rid": "RQT" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Very good product after a long time.", "date": "July 25, 2026", "helpful": null, "rid": "RQU" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Received this item and the side panels and door panel were bent out of shape. I took some straightening to be able to assemble the crate. It still looks a bit wonky where the wire panels should meet together. Not sure this will last since it was already bent from shipping.", "date": "August 15, 2026", "helpful": null, "rid": "RQV" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Dog was able to chew apart plastic tray on the bottom and cut his paw on the sharp plastic. Dangerous. I hope he didn’t eat any of it. He’s a 25 pound dachshund and was only in the crate for 3 hours.", "date": "April 12, 2026", "helpful": null, "rid": "RQW" }, { "asin": "DEMO-G", "star": "5.0 out of 5 stars", "content": "Great crate! Perfect size for my dog. The door is easy to open and close. It’s sturdy and assembled in a second. I’d recommend this product to anyone needing a crate at home fit their dog or cat.", "date": "June 9, 2026", "helpful": "One person found this helpful", "rid": "RQX" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "First and foremost, I'm not saying this is a bad crate. I'm giving this a three star review because my dog broke through.... and I do mean BROKE! Now, that being said, I have a 60 lb pocket bully with a nearly 30\" chest. He's a four-legged Sherman Tank! So, if you have a normal dog, this crate is probably fine. My issue is that is was billed as a very strong and durable crate, but that clearly depends on the breed and stature of your pet.", "date": "March 2, 2026", "helpful": null, "rid": "RQY" }, { "asin": "DEMO-C", "star": "5.0 out of 5 stars", "content": "This product is great for me Corgi", "date": "July 17, 2026", "helpful": null, "rid": "RQZ" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Cannot break it down. Impossible.It set up easily and works well if I cover it with towels over the top and back -but I absolutely cannot break it down. I don't know how to take it apart. i've taken several dog crates apart in my lifetime but this one refuses to budge. I push and push and push and the little loops do not come loose. I'm not strong enough to do it I guess. So now what? Do I just have to toss it in the dumpster? I guess so. that sucks", "date": "February 25, 2026", "helpful": null, "rid": "RRA" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Not only do they give exterior dimensions so that anything you buy for inside like a crate pad will be wrong, but they also cut each dimension a half inch short. I feel shorted twice so I will short them two stars. Otherwise it is a good value.", "date": "November 30, 2025", "helpful": null, "rid": "RRB" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "It was inexpensive, easy to set up, and works exactly like it's supposed to. No complaints!", "date": "August 19, 2026", "helpful": null, "rid": "RRC" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "We have a husky puppy and she has chewed or bent the wires on this crate. At one point, we had left her alone for about an hour while we ran some errands. When we got home, she had pulled the wires so badly that she got her head out of the crate. It is just not very sturdy and we are having to order another type.", "date": "November 1, 2025", "helpful": null, "rid": "RRD" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "👍", "date": "August 16, 2026", "helpful": null, "rid": "RRE" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Bought this brand before and that is why I bought it again. Video is not for what I received. There is no nice metal latch to hold it together like in video. Received a cheap plastic one that does not work. Insert shows 2 handles for this size but only one is included. Good product but fell short.", "date": "July 16, 2025", "helpful": "One person found this helpful", "rid": "RRF" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Why did you pick this product vs others?:The quality itself is fine, however mine arrived without the divider wall. By pure luck my partner had a spare one from their crate they weren’t using.", "date": "June 19, 2025", "helpful": null, "rid": "RRG" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Good size for a small to medium-size dog. Easy to assemble and collapse for storage. I use it when my daughter visits with her dog.", "date": "August 9, 2026", "helpful": null, "rid": "RRH" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Slight damage when unboxed. Not enough to return. Cage was bent slightly. Still works for us.", "date": "May 27, 2025", "helpful": null, "rid": "RRI" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "I love it and so does my dog. It is spacious of course you can see all around", "date": "August 8, 2026", "helpful": null, "rid": "RRJ" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "Indicated it had two doors. Only one door but I needed it immediately so I had to use it anyway.", "date": "May 23, 2025", "helpful": null, "rid": "RRK" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "This wasn't quite like new.... The plastic tray has a few chunks missing. There's dog hair and I assume vomit on it as well. Some of the wires are bent. I just expected the standard to be higher on this.", "date": "July 2, 2024", "helpful": null, "rid": "RRL" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Easy to assemble and sturdy. I would recommend a g-clip or something to prevent a clever tog rattling the latch open. Ask me how I know.", "date": "July 23, 2026", "helpful": null, "rid": "RRM" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "The kennel itself seems sturdy, but the leak-proof pan cracked within a day of using it. We have a 10lb puppy that I bought this for him to grow into and am sad it's already damaged. He's used it once for a couple hours so can't believe it is already cracked.", "date": "May 16, 2024", "helpful": null, "rid": "RRN" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "I noticed my dog was all stretched out on the floor one day i realized she had out grown her puppy kennel. now she has all kinds of space to stretch.", "date": "July 20, 2026", "helpful": null, "rid": "RRO" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "This kennel is very flimsy. It is not sturdy at all. It’s ok for my puppy, but not for a dog over so pounds.", "date": "April 19, 2024", "helpful": null, "rid": "RRP" }, { "asin": "DEMO-F", "star": "3.0 out of 5 stars", "content": "We bought this “used very good” from Amazon so I had no expectations that it would be perfect . However it clearly had been bent , so not “very good “. But overall I will say it seems a bit on the cheep side for strength and quality . If I had a bigger dog I would worry about it holding up . Yes I could have returned it . But again it meets my needs but if you are looking for a stronger kennel. This is not it .", "date": "February 25, 2024", "helpful": null, "rid": "RRQ" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Great product", "date": "July 19, 2026", "helpful": null, "rid": "RRR" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "This isn't really heavy weight at all. It serves as a den for my 6 lb yorkie. It would be too small for a bigger dog. I know for sure my 17 lb dog would not stand a chance of fitting into this. So I don't agree with the weight limit provided in the description.", "date": "April 1, 2026", "helpful": null, "rid": "RRS" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Big, good and sturdy", "date": "July 13, 2026", "helpful": null, "rid": "RRT" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "Dog keeped escaping ended up having to use zip ties to keep the ends in place", "date": "April 17, 2025", "helpful": "One person found this helpful", "rid": "RRU" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "This was okay it was easy to set up the door was loose though and didn’t seal well. I returned it but only because I got the wrong size just fyi if you get a Shih tzu or that sized pup a 22” crate is too small. I recommend to size up because if they’re big as a puppy when they get older they won’t fit lol.", "date": "April 5, 2024", "helpful": null, "rid": "RRV" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "It was just what I had anticipated. Good quality.", "date": "June 30, 2026", "helpful": null, "rid": "RRW" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "However I thought I was ordering a small and a xtra small was sent", "date": "March 23, 2024", "helpful": null, "rid": "RRX" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Dog loves it.", "date": "June 27, 2026", "helpful": null, "rid": "RRY" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "Please measure your dog! I “assumed” shihtzus (like the one pictured here in ad) would fit. He cannot turn around or even sit down. Unfortunately, we had not had to kennel him until recently, so my return timeframe has passed. Hoping to spare another small dog owner from the same mistake. (The shihtzu shown here must be a puppy!)", "date": "December 5, 2023", "helpful": "One person found this helpful", "rid": "RRZ" }, { "asin": "DEMO-G", "star": "3.0 out of 5 stars", "content": "The crate is in good condition but I don’t particularly like plucking the previous dogs hair out of it before setting it up in my home", "date": "December 4, 2023", "helpful": "One person found this helpful", "rid": "RSA" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Easy set up .. works great", "date": "June 27, 2026", "helpful": "One person found this helpful", "rid": "RSB" }, { "asin": "DEMO-H", "star": "3.0 out of 5 stars", "content": "First order didn’t come. Second order came, missing pieces cracked tray on the bottom.", "date": "April 10, 2026", "helpful": null, "rid": "RSC" }, { "asin": "DEMO-A", "star": "5.0 out of 5 stars", "content": "Excellent product and so easy to set up. Needed just a little bigger size for our Frenchie. She has grown since we got her and knew it was time to get a bigger one. This was written as used in very good condition. It was in excellent condition and cost a little less than brand new. Thank you, pleased with this company's products.", "date": "June 22, 2026", "helpful": null, "rid": "RSD" }, { "asin": "DEMO-H", "star": "3.0 out of 5 stars", "content": "The box came destroyed and the kennel itself was damaged. Bottom plate cracked, multiple wires were bent or broken entirely. Hubby was able to bend some back or weld them back together but for $220 I would think it would be better packaged and handled.Once put together it fits my 10month, 32” tall, and 125lb Great Dane puppy with lots of room to grow and hangout. My Great Dane, Husky, hubby, and 4yo all snuggled in this afterwards.", "date": "February 1, 2025", "helpful": "One person found this helpful", "rid": "RSE" }, { "asin": "DEMO-H", "star": "3.0 out of 5 stars", "content": "Tray arrived cracked.", "date": "January 28, 2024", "helpful": "One person found this helpful", "rid": "RSF" } ] }, "reviewSamples": [ { "star": 1, "title": "Cheaply made", "date": "April 11, 2026", "helpful": null, "verified": true, "content": "Came bent and it’s kinda cheap metal…" }, { "star": 1, "title": "DO NOT BUY", "date": "April 20, 2026", "helpful": "One person found this helpful", "verified": true, "content": "I paid an extra $14.99 to have this product over nighted & now they won’t over night it after I paid? This whole app is a joke. No one to contact to get my money back either." }, { "star": 1, "title": "NOT SAFE", "date": "April 8, 2026", "helpful": "2 people found this helpful", "verified": true, "content": "Sharp edges, I can’t believe that they sell this for our pets and is NOT safe, trying to get a toy for on inside of the crate I got stock and my t-shirt get ripped and that sharp edge is just at the entrance.This is not safe for our dogs, NOT recommended." }, { "star": 1, "title": "NOT for small breed puppies", "date": "August 13, 2026", "helpful": null, "verified": true, "content": "I bought this for my toy poodle puppy, who loved it. However, she's now gotten her paw caught in the entrance twice, both times causing her to scream so I know it hurt. This is not a crate for puppies or small breed dogs. The gaps in the wires are too big." }, { "star": 1, "title": "Shipping was terrible", "date": "August 15, 2025", "helpful": "One person found this helpful", "verified": true, "content": "This product when delivered looked like it was run over by a truck it took me hours to straighten out the metal product is good but shipping was terrible" }, { "star": 1, "title": "Used", "date": "August 17, 2025", "helpful": null, "verified": true, "content": "Used item!! Very used!! Dirty, Rusty, bent up, USED!!!" }, { "star": 1, "title": "Smaller than expected", "date": "August 2, 2026", "helpful": null, "verified": true, "content": "Extremely small" }, { "star": 1, "title": "Rusting in less than 1 month", "date": "August 23, 2026", "helpful": null, "verified": true, "content": "My dog has used this for a month and already it's rusting. Do not buy!!" }, { "star": 1, "title": "DON'T BUY THIS KENNEL CRATE", "date": "August 30, 2025", "helpful": "2 people found this helpful", "verified": true, "content": "The crate was missing parts. It was put together wrong. The doors cannot be pulled forward as instructed and can only be open toward the sides. Some of the doors don't move at all. The handle is missing. The doggie tray cannot be pulled out. The way the crate is. Horrible product. Don't buy from here." }, { "star": 1, "title": "Broken welds", "date": "August 4, 2026", "helpful": null, "verified": true, "content": "The dog was actually able to break some of the welds on the kennel door." }, { "star": 1, "title": "Sharp pieces", "date": "February 18, 2026", "helpful": null, "verified": true, "content": "So many sharp pieces. Dangerous for pets and humans handling it. Was feeling like I needed a tetanus shot setting it up!" }, { "star": 1, "title": "Buyer beware: Factory FUBAR.", "date": "February 24, 2026", "helpful": null, "verified": true, "content": "They tell you you’ll need two people to assemble it. They DON’T tell you that there’s a chance that the pieces come interlocked together in the wrong way, making it impossible to assemble." }, { "star": 1, "title": "Product flaw design", "date": "January 14, 2026", "helpful": null, "verified": true, "content": "The insert in the bottom of the cage that's supposed to help with accidents has no separation level.So your dog just sits in his accident.When you try to pull it out, it gets all over everything!!" }, { "star": 1, "title": "Bought a new crate- received a used crate", "date": "January 16, 2026", "helpful": "One person found this helpful", "verified": true, "content": "I definitely chose the “new” option not used. But the crate I received has definitely been used by animals. It’s got muddy paw prints on the tray. My animals were all over sniffing whatever was on the tray." }, { "star": 1, "title": "Not a Double-Door Crate", "date": "July 19, 2025", "helpful": "One person found this helpful", "verified": true, "content": "Amazon's website is misleading in the description. This is NOT a Double-Door Crate and is only a single-door crate. PetDen products are excellent, however I am thoroughly disappointed with Amazon and the misleading website description." }, { "star": 1, "title": "Split In Tray CANNOT CONTAIN AN A.IDENT", "date": "July 21, 2025", "helpful": "2 people found this helpful", "verified": true, "content": "I purchased this dog crate as an open box item in perfect condition. Turns out the crate was not in perfect, or even 'like new' condition.The large plastic tray that covers the bottom of the crate, is brittle and it arrived with a 4½ inch split across it. Given that the tray was expected to contain any accident/spill from reaching the carpet/floor below — there's no way an already split tray would hold an 'accident' or spill.I kept this defective item because we needed a large lightweight dog crate on short notice.If the crate arrived in perfect condition, I'd give the item 4.5☆☆☆☆★" }, { "star": 1, "title": "Not sturdy and it smells", "date": "July 28, 2025", "helpful": "One person found this helpful", "verified": true, "content": "It's already broken, I found one of the wires sticking into the crate within a day of use. I waited a week to use it because it smelled so strongly of plastic. Washed the base tray twice and left it outside for 24 hours and it still has a chemically plastic smell." }, { "star": 1, "title": "The description is a complete lie!!!", "date": "July 29, 2025", "helpful": "One person found this helpful", "verified": true, "content": "Do not believe the description!It says it has two doors-but IT DOES NOT!!!!!I was so mad because I carefully reviewed the descriptions and photos before I purchased!And could not return it because I desperately needed a kennel!It comes with a divider, but there’s no way to use it!!One of the worst descriptions-it’s a total lie!!" }, { "star": 1, "title": "Dirty and dangerous", "date": "July 3, 2026", "helpful": null, "verified": true, "content": "My crate arrived extremely dirty. I literally wiped the tray with a paper towel and plain water, and all this black residue came off. This isn’t normal. I can’t let my puppy sleep in it because he’ll lick and chew everything, and I have no idea what this black coating is or whether it’s safe. A brand-new crate should not be shedding black residue after being wiped with just water. Very disappointed." }, { "star": 1, "title": "Avoid XL size", "date": "July 8, 2026", "helpful": null, "verified": true, "content": "Arrived already bent up and is super flimsy in the XL size. The door barely latches and It’s also crazy noisy due to the janky design. Any movement from my shepherd and it sounds like a car hitting a chain link fence.I gambled on this to save some money but should have just bought another PetFort crate from the start. Maybe the smallest size is ok but this XL size sucks. Box was half destroyed on arrival so it’s getting thrown in the trash I guess. Don’t buy." }, { "star": 1, "title": "Dog Escapes", "date": "June 29, 2026", "helpful": null, "verified": false, "content": "Our dog is 40+ pounds and escapes. Bent the metal and got free in about 2 hours." }, { "star": 1, "title": "Not durable", "date": "March 17, 2026", "helpful": "One person found this helpful", "verified": true, "content": "3 mo old German Shepherd puppy broke welds on crate when left for an hour in it. Will not be buying a wire crate again." }, { "star": 1, "title": "Arrived broken", "date": "May 11, 2026", "helpful": "2 people found this helpful", "verified": true, "content": "I have tried to attempts one via message through Amazon. The second attempt I called the manufacturer directly and now I am being redirected to contact Amazon customer service to get my damaged item replace replaced. Kennel tray arrived, slightly bent, but usable the tray completely broken unusable dangerous has to be thrown in the trash. also not very happy with the customer service from the manufacturer. They were short with me. Didn’t wanna listen to my problem tried cutting me off to redirect me to Amazon customer service.. the first phone call I made to them they pretended they couldn’t hear me saying hello hello and hung up. My second phone call they seemed irritated.Weeks and now going on my third attempt trying to get this problem resolved -unacceptable.This is a kennel for my business and this is not how you conduct business with the customer." }, { "star": 1, "title": "Disappointed", "date": "May 15, 2026", "helpful": null, "verified": true, "content": "Can’t even assemble it because the hook is stuck" }, { "star": 1, "title": "A nightmare to set up!", "date": "May 18, 2026", "helpful": "One person found this helpful", "verified": true, "content": "The instruction video makes it look like 3 simple steps, but the actual crate is NOTHING LIKE the video. Amazon's bot gave me 3 conflicting answers to the same question and then told me to read customer Q&A.I'm using this for puppy training, and will not use it when she grows. The sizing guide is ALL WRONG. This crate is too small for a 25-pound puppy, though the guide says it is for dogs up to 40 pounds.Really sorry I wasted time & $ on this thing." }, { "star": 1, "title": "Irritated", "date": "May 22, 2026", "helpful": null, "verified": true, "content": "I kept wondering why the back part of the cage wont stay together and its because it’s completely missing the clash on the left side of the gate!" }, { "star": 1, "title": "Great product, almost no customer service!", "date": "November 27, 2025", "helpful": "2 people found this helpful", "verified": true, "content": "When the kennel arrived, there were two chunks broken off the plastic pan that in the floor of the kennel. I immediately called & I was told to send in my info, they would happily replace it. I sent the information & I STILL haven't heard from them. The kennel itself is huge...be very careful with the size. My son happened to choose a gigantic one! I could easily fit a family of five into with it with space left over. It's a great kennel & I would have easily give them a five, but the lack of customer support has definitely been an issue" }, { "star": 1, "title": "Garbage", "date": "September 1, 2026", "helpful": null, "verified": true, "content": "The crate has sharp edges which cut my dog when brushed up against the crate. Poor quality as expected from a product from PRC." }, { "star": 1, "title": "Sold bad cage", "date": "September 2, 2026", "helpful": null, "verified": true, "content": "Door doesn’t latch and around the cage latches front and side has rust" }, { "star": 1, "title": "Impossible to assemble!", "date": "September 26, 2025", "helpful": "2 people found this helpful", "verified": true, "content": "DON'T BUY this crate unless you have two big muscular men to put it together for you.Struggle to get crate out of box and start to try and take pieces apart and realized the bottom part which has metal loops along the side connected all the grates together and they are IMPOSSIBLE to get apart.I have tired to get the pieces apart for 3hours now without success.I am so disappointed, not sure how I will send this crate back but I am over it." }, { "star": 2, "title": "Door does not latch right", "date": "April 25, 2025", "helpful": null, "verified": true, "content": "Crate was plenty big for my 8 week old puppy the problem is the door does not stay closed even when it is latched" }, { "star": 2, "title": "Está bien el producto", "date": "April 27, 2024", "helpful": null, "verified": true, "content": "El producto está bien por por único que no estoy muy complacida con el pedido es que pague 17 dólares para que llegara al siguiente día y llego alos dos días después" }, { "star": 2, "title": "Decent", "date": "August 3, 2025", "helpful": null, "verified": true, "content": "The handle on there don’t stay in place ! Which is very annoying and the lock is semi loose too" }, { "star": 2, "title": "Missing Parts", "date": "December 24, 2025", "helpful": null, "verified": true, "content": "Package was delivered with missing parts. Crate is fine if you have all the pieces." }, { "star": 2, "title": "Cheaply made. Husky broke out.", "date": "February 18, 2025", "helpful": null, "verified": true, "content": "These used to be made much more solid. My 60 pound husky was able to bend the wires and figure out how to get out!It’s garbage now. I should have spent another $50 and gotten a heavy duty one." }, { "star": 2, "title": "Sent Used Kennel", "date": "January 14, 2026", "helpful": null, "verified": true, "content": "I was sent a visibly used kennel. 🤢" }, { "star": 2, "title": "Not for Dogs who Chew", "date": "January 9, 2024", "helpful": null, "verified": true, "content": "I purchased this crate in April of 2023. If your dog is a chewer in the slightest, this crate is not for you. It has started to rust where she has chewed. Along with other spots she has not chewed is rusting really bad." }, { "star": 2, "title": "Construction issues", "date": "July 10, 2026", "helpful": null, "verified": true, "content": "Dog can get the pan out of the bottom very easy. So disappointed to come home and find the tray in the room." }, { "star": 2, "title": "Flimsy", "date": "July 21, 2025", "helpful": null, "verified": true, "content": "My 12 week old golden retriever can unlock the latch" }, { "star": 2, "title": "Bottom latch comes completely away from product", "date": "July 26, 2026", "helpful": null, "verified": true, "content": "The bottom latch comes completely off and is a pain to put back on . I tried to get a hold of the company and the message won’t go through even with all the accurate information ." }, { "star": 2, "title": "Item damaged", "date": "June 2, 2025", "helpful": "One person found this helpful", "verified": true, "content": "The bottom pan is cracked." }, { "star": 2, "title": "Defective", "date": "June 22, 2025", "helpful": null, "verified": true, "content": "The handle doesnt stay on the crate and keeps falling off. Returninf product." }, { "star": 2, "title": "review", "date": "June 28, 2024", "helpful": null, "verified": true, "content": "The mat on the bottom slides out of the front of the cage, even when the black lock is in place. It works but not the best quality" }, { "star": 2, "title": "Doesn’t hold up to Golden Retriever", "date": "March 23, 2024", "helpful": null, "verified": true, "content": "We have had this kennel for about 9 months my Golden was able to break the welds on the door and get out needs stronger welds on the corners" }, { "star": 2, "title": "Do not purchase this crate if you have a high anxiety dog who fights to get out!!!", "date": "September 9, 2026", "helpful": null, "verified": true, "content": "This crate is not for high anxiety dogs. Mine escaped it by bending the wires by the door and getting out at the bottom. It never lasted one week. Money wasted. Don’t purchase if your dog freaks out. Or is powerrful enough to bend the door area and get out." }, { "star": 3, "title": "Crate", "date": "April 2, 2025", "helpful": "3 people found this helpful", "verified": true, "content": "This is not a metal crate.. it's a hard plastic and it carries an extreme odor you have to set it out for about a week.. I would never buy it again.." }, { "star": 3, "title": "got the right product this time", "date": "May 10, 2026", "helpful": null, "verified": false, "content": "Received a bedroom mattress instead of the cage I ordered. I dont know how you get a cage for a dog mixed up with a matress for a bed. Its almost like someone just closed their eyes and picked anything off the shelf. I had to wait for the return to process and wait another two weeks before I could reorder the same cage. Hopefully someone uses thier eyes this time and grabs the right product. I dont want this experience again.thankfully i ordered again and got the right product the second time around. everything looks great!" }, { "star": 3, "title": "Rusted upon opening!", "date": "May 21, 2026", "helpful": "One person found this helpful", "verified": true, "content": "Arrived on time and Size was correct. However the one that arrived seemed used and rusted upon opening. Maybe a replacement will be different, however we decided to go a different route. Bought the exact same one at a big pet store for cheaper!" }, { "star": 3, "title": "Misleading description", "date": "May 23, 2025", "helpful": null, "verified": true, "content": "Indicated it had two doors. Only one door but I needed it immediately so I had to use it anyway." }, { "star": 3, "title": "Measurements not accurate", "date": "September 5, 2026", "helpful": null, "verified": true, "content": "The crate is a good simple crate. However, the measurements provided as part of this ad are not accurate. The 30\" crate lists are width of 21\". That is not accurate. The front door of the crate itself lists the measurements as 30.67 x 19.3 x 21.46\". I relied on the measurements here when ordering a primopad while I was not home. I now have a bed that is 2\" too wide and does not fit. I will now be out money to ship it out for a return. The listing needs to be accurate." }, { "star": 3, "title": "Caution", "date": "September 6, 2026", "helpful": null, "verified": true, "content": "FYI, we had been keeping this crate in our Bichon puppy’s playpen with the door open and a blanket on the bottom so sometimes in the pen, he would go inside. Today, we heard him shrieking like crazy, as he had been biting the wires on the door and got his jaw caught in them. I pulled him out and he’s fine but I wanted to let folks know this can happen." }, { "star": 4, "title": "Toe trap", "date": "August 1, 2026", "helpful": "4 people found this helpful", "verified": true, "content": "Over all a good crate. Except for one major flaw, there is a large gap above the tray that allows my dog to get his toes stuck. He is unable to free himself, I have to move the tray away from side everytime his toes get stuck and he is hurt by this. I am changing back to a crate I have from 25 years ago that we have never had this issue with." }, { "star": 4, "title": "Good for the price handle could be better", "date": "February 11, 2025", "helpful": "4 people found this helpful", "verified": true, "content": "Good for the price. Only negative is getting the company sitcker of of the front of the crate just not necessary to be there and the handle doesn't center over the crate it's too small so if you want to lift it up it's wonky. Luckily I still had the handle from the old crate that I used instead. Next time I'd ideally find one that had a better handle but for the price & to do another return & I don't carry it that much but when I do it would be nice to have a better engineered handle that fit properly." }, { "star": 4, "title": "Divider that comes with it bends/breaks easily.", "date": "February 9, 2025", "helpful": null, "verified": true, "content": "item is overall good. I like the little wheels at the bottom so when I have my puppies in the cage, I can move them, by just pulling it either way front or back. however, the divider is garbage. I had it in storage and then I caught it on the cage, and I moved it and them a piece bent and broke off. The divider should be made better than this. Otherwise the cage is good." }, { "star": 4, "title": "Good temporary large crate", "date": "January 27, 2026", "helpful": null, "verified": true, "content": "This crate is sized appropriately but is a bit loose when you want to move it. So far my dog doesn’t mind it and it holds up well. I just would like it better if it was a little more sturdy after assembly." }, { "star": 4, "title": "It’s ok", "date": "July 26, 2025", "helpful": null, "verified": true, "content": "Does the job, but rattles a lot. I had to put tape on the latches and anywhere the door meets the crate to help with the noise." }, { "star": 4, "title": "⭐️⭐️⭐️⭐️", "date": "September 5, 2026", "helpful": null, "verified": true, "content": "The divider is mediocre as my pup’s soothing bones or toys will slide under which results in scratching and barking as he tries to retrieve them. Aside from that, he sleeps well and is unable to open the door." }, { "star": 5, "title": "Great PetDen crate", "date": "August 20, 2026", "helpful": null, "verified": true, "content": "It’s very sturdy, made well. Love PetDen crates!!!" }, { "star": 5, "title": "Best Kennel for Smaller Dogs", "date": "August 25, 2026", "helpful": null, "verified": true, "content": "This kennel is perfect for our new Mini Long Hair Dachshund. Just the right size for sleeping. We have a larger one for during the day. Easy set up and take down. Great for traveling. Will work great for camping. Would definitely buy." }, { "star": 5, "title": "Great quality pet crate!", "date": "August 6, 2026", "helpful": "5 people found this helpful", "verified": true, "content": "Great quality product for the price. I expected it to take a lot longer to put together, but it all snapped together in 90 seconds and everything lined up perfectly. Dimensions were accurate as well, which is appreciated since we’re putting it in a cubby that just perfectly fits. It appears to be able to be broken down just as easily for transport. The bottom liner is a thick textured plastic that easily slides out for simple cleaning. Door latches easily, but not so easy that a dog could jostle it free.Only thing I don’t love is the logo sticker on the front/door given we purchased this unit to be more aesthetically pleasing than the old carrier we were using. It looks a bit cheap and likely won’t wear well over time. If they had to add a sticker with product info, wish they had put it on the bottom. Otherwise, it’s a great product!" }, { "star": 5, "title": "Easy Assembly - Very Sturdy", "date": "July 29, 2026", "helpful": null, "verified": true, "content": "I purchased this to keep it in our motorhome instead of having to take apart our older one each time we go on a trip. The old one had metal rods you had to put in each corner and was a pain to move. I was very pleased when I went to set this one up, and all I had to do was unfold it and pull the two ends up - SUPER EASY! It has been unassembled and reassembled several times with no problems and is very sturdy." }, { "star": 5, "title": "Nice", "date": "September 4, 2026", "helpful": null, "verified": true, "content": "Very sturdy, well made cage at an excellent price." }, { "star": 5, "title": "Highly Recommend", "date": "September 8, 2026", "helpful": "One person found this helpful", "verified": true, "content": "Very easy to put together. This is a nice, heavy crate and it’s easy for my medium size dog to turn around in. My dog can get very hyper but I don’t worry about her knocking the crate over. Door latches easily but the dog cannot get out on their own. Highly recommend." } ] }